User`s manual
42
for a period of either (a) 90 days from 
the date the repaired or replacement 
Product is shipped to you or (b) the 
time remaining on the original one-year 
warranty; whichever is longer.
What is not covered by this limited 
warranty?
This limited warranty does not cover:
Product that has been subjected 
to misuse, accident, shipping or 
other physical damage, improper 
installation, abnormal operation or 
handling, neglect, inundation, fire, 
water or other liquid intrusion; or
Product that has been damaged due 
to repair, alteration or modification 
by anyone other than an authorized 
service representative of VTech; or
Product to the extent that the 
problem experienced is caused by 
signal conditions, network reliability, 
or cable or antenna systems; or
Product to the extent that the 
problem is caused by use with non-
VTech accessories; or
Product whose warranty/quality 
stickers, product serial number plates 
or electronic serial numbers have 
been removed, altered or rendered 
illegible; or
Product purchased, used, serviced, 
or shipped for repair from outside the 
United States of America or Canada, 
or used for commercial or institutional 
purposes (including but not limited to 
Products used for rental purposes); 
or
Product returned without a valid proof 
of purchase (see item 2 on the next 
page); or
Charges for installation or set up, 
adjustment of customer controls, 
and installation or repair of systems 
outside the unit.
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How do you get warranty service?
To obtain warranty service in the United 
States of America, please visit our 
website at www.vtechphones.com or 
call 1 (800) 595-9511. In Canada, go to 
www.vtechcanada.com or dial 
1 (800) 267-7377.
NOTE: Before calling for service, please 
review the user’s manual - a check of 
the Product’s controls and features may 
save you a service call.
Except as provided by applicable law, 
you assume the risk of loss or damage 
during transit and transportation and 
are responsible for delivery or handling 
charges incurred in the transport of 
the Product(s) to the service location. 
VTech will return repaired or replaced 
Product under this limited warranty. 
Transportation, delivery or handling 
charges are prepaid. VTech assumes no 
risk for damage or loss of the Product 
in transit. If the Product failure is not 
covered by this limited warranty, or proof 
of purchase does not meet the terms of 
this limited warranty, VTech will notify 
you and will request that you authorize 
the cost of repair prior to any further 
repair activity. You must pay for the 
cost of repair and return shipping costs 
for the repair of Products that are not 
covered by this limited warranty.
What must you return with the 
Product to get warranty service?
Return the entire original package 
and contents including the Product to 
the VTech service location along with 
a description of the malfunction or 
difficulty; and
Include a “valid proof of purchase” 
(sales receipt) identifying the Product 
purchased (Product model) and the 
date of purchase or receipt; and
Provide your name, complete 
and correct mailing address, and 
telephone number.
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