User's Manual

Sound settings
Quiet mode
You can turn on the quiet mode for a period
of time. During this period, all tones (except
paging tone) are muted. When you turn on the
quiet mode, the answering system turns on
automatically.
1. Press and hold when the handset is not
in use.
2. Use the dialing keys (0-9) to enter the duration
(hour), then press SELECT to save.
• To turn off the quiet mode, press and hold
on the handset when the phone is not in use.
Key tone
You can turn the key tone on or off.
1. Press MENU when the handset is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to choose Key tone, then press
SELECT.
4. Press q or p to choose Key tone:On or Key
tone: Off, then press SELECT to save.
Ringer tone
You can choose from different ringer tones for
each handset.
1. Press MENU when the handset is not in use.
2. Scroll to Ringers and then press SELECT.
3. Scroll to choose Ringer tone, then press
SELECT.
4. Press q or p to sample each ringer tone, then
press SELECT to save.
NOTE
• If you turn off the ringer volume, you will not hear
ringer tone samples.
Telephone base ringer volume
Press pVOL+ or qVOL- on the telephone base
to adjust the ringer volume when the telephone
base is not in use.
When you set the ringer volume to zero, the base
ringer is off. The telephone base announces,
“Base ringer is off.”
Handset ringer volume
You can adjust the handset ringer volume level, or
turn the ringer off.
1. Press MENU when the handset is not in use.
2. Scroll to Ringers and then press SELECT
twice.
3. Press q or p to sample each volume level,
then press SELECT to save.
NOTE
• When the ringer volume is set to Off, the handset
still rings when you press /FIND HANDSET at the
telephone base.
Temporary ringer silencing
When the telephone is ringing, you can
temporarily silence the ringer without
disconnecting the call. The next call rings
normally at the preset volume.
To silence the handset ringer:
• Press OFF or MUTE. The handset displays
and Ringer muted.
To silence the telephone base ringer:
• Press VOL-.
About the built-in answering
system and voicemail service
For message recording, your telephone has a
built-in answering system, and it also supports
voicemail service offered by your telephone
service provider (subscription is required, and fee
may apply).
The main differences between them are:
Category
Built-in
answering system
Voicemail from
telephone
service
Storage Messages are
stored in the
telephone base.
Messages are
stored in a
server or system
provided by your
telephone service
provider.
Your messages
will not be deleted
automatically.
You have to delete
your messages
manually.
Your messages
may be
automatically
deleted after a
period of time.
Contact your
telephone service
provider for more
details.
Method
to retrieve
messages
When you
received new
messages,
the handset
displays XX new
messages and
, and the
message window
on the telephone
base flashes.
When you
received new
messages, the
handset displays
and New
voicemail.
Method
to retrieve
messages
To retrieve
messages, usually
there are two
ways:
• Press on
the telephone
base; or
• Access
remotely with
an access
code.
To retrieve
messages, you
need an access
number and/
or a passcode
provided by your
telephone service
provider.
Set your built-in answering system
The answering system can record and store
up to 99 messages. Each message can be up
to three minutes in length. The total storage
capacity for the announcement, messages and
memos is approximately 14 minutes. The actual
recording time depends on individual message
characteristics.
Your answering system allows you to set your
announcement, to save and delete messages,
activate call screening, to set number of rings
before pick up, to access remotely, and to control
the recording time.
Turn the answering system on or off
The answering system must be turned on to
answer and record messages.
To turn on or off with the telephone base:
• Press /ANS ON/OFF to turn the built-in
answering system on or off.
To turn on or off with the handset:
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press
SELECT.
3. Scroll to Answer on/off and then press
SELECT.
4. Press q or p to choose Answer: On or
Answer: Off and then press SELECT.
Default announcement
The telephone is preset with a greeting that
answers calls with “Hello, please leave a
message after the tone.” You can use this preset
announcement, or replace it with your own.
Record your own announcement
The announcement can be up to 90 seconds in
length.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT
twice.
3. The handset announces, “To play, press 2. To
record, press 7.” Then press 7 to record.
4. The handset announces, “Record after the
tone. Press 5 when you are done.” After the
tone, speak towards the handset microphone.
5. Press 5 or OFF when done.
Play the announcement
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT
twice.
3. The handset announces, “To play, press 2.
To record, press 7.” Then press 2 to play the
current announcement.
Options during playback:
• Press VOL
+
or VOL
-
to adjust the listening
volume.
• Press 5 or OFF to stop at any time.
Delete the announcement
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT
twice.
3. The handset announces, “To play, press 2. To
record, press 7.” Then press 3 to delete your
own recorded announcement.
NOTE
• After you deleted your own recorded announcement,
the answering system answers calls with the default
announcement.
Set number of rings
You can set the answering system to answer an
incoming call after two, three, four, five or six
rings; or toll saver. If you choose toll saver, the
answering system answers a call after two rings
when you have new messages, or after four rings
when you have no new messages.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press
SELECT.
3. Scroll to Ans sys setup and then press
SELECT.
4. Scroll to # of rings and then press SELECT.
5. Press q or p to choose 6, 5, 4, 3, 2 or Toll
saver and then press SELECT.
Set recording time
You can set the recording time for each incoming
message.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press
SELECT.
3. Scroll to Ans sys setup and then press
SELECT.
4. Scroll to Recording time and then press
SELECT.
5. Press q or p to choose 3 minutes,
2 minutes or 1 minute, and then press
SELECT.
Use your built-in answering system
New message indication
When there are new answering system
messages, the handset displays XX new
messages, and the message window on the
telephone base flashes. When you are reviewing
a new message, NEW displays on the handset.
If the message alert tone is turned on, the
telephone base beeps every 10 seconds when
there are messages that have not been reviewed.
Message playback
To playback messages at the telephone base:
• Press /PLAY when the phone is not in use.
Options during playback:
• Press VOL+ or VOL- to adjust the listening
volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the playing
message. Press /REPEAT twice to listen to
the previous message.
• Press X/DELETE to delete the playing message.
The system advances to the next message.
• Press /STOP to stop.
To playback messages with a handset:
• Press MENU when the phone is not in use,
and then press SELECT.
Options during playback:
• Press p /VOLUME or q/VOLUME to adjust
the listening volume.
• Press to switch between the speakerphone
and the handset earpiece.
• Press 6 to skip to the next message.
• Press 4 to repeat the playing message. Press
4 twice to listen to the previous message.
• Press 3 to delete the playing message. The
system advances to the next message.
• Press OFF to stop the playback.
Delete all messages
You can only delete old (reviewed) messages.
You cannot delete new messages until you review
them. You cannot retrieve deleted messages.
To delete all messages with the telephone
base:
• Press X/DELETE twice when the phone is not
in use.
To delete all messages with a handset:
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT.
3. Scroll to Delete all old and then press
SELECT twice.
Remote access
A two-digit security code is required to access the
answering system remotely from any touch-tone
telephone. The preset code is 19. You can use
this preset code, or set your own.
1. Dial your telephone number from any touch-
tone telephone.
2. When the system plays your announcement,
enter the two-digit security code.
3. Enter one of the following remote commands.
Command Description
1
Play all messages.
2
Play only new messages.
3
Delete the current message (during
playback).
33
Delete all old messages.
4
Repeat the current message (during
playback).
5
Stop.
*5
Hear a list of remote commands.
6
Skip to the next message (during
playback).
*7
Record a new announcement.
8
End the call.
0
Turn the answering system on or off.
4. Hang up or press 8 to end the call.
Remote access code
You can set your own remote access code from
00 to 99.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press
SELECT.
3. Scroll to Ans sys setup and then press
SELECT.
4. Scroll to Remote code and then press
SELECT.
5. Press the dialing keys (0-9) to enter the code,
or q or p to select from 00 to 99, then press
SELECT.
Use the built-in answering system
and voicemail service
You can use your answering system and
voicemail service together by setting your
answering system to answer before voicemail
service answers as described below. To learn
how to program your voicemail settings, contact
your telephone service provider.
If you are on a call, or if the answering system
is busy recording a message and you receive
another call, the second caller can leave a
voicemail message.
Set your answering system to answer calls
at least two rings earlier than your voicemail
service is set to answer. For example, if your
voicemail service answers after six rings, set
your answering system to answer after four rings.
Some voicemail service providers may program
the delay before answering calls in seconds
instead of rings. In this case, allow six seconds
per ring when determining the appropriate setting.
Retrieve voicemail from telephone
service
Voicemail is a feature available from most
telephone service providers. It may be included
with your telephone service, or may be optional.
Fees may apply.
Retrieve voicemail
When you received a voicemail, the handset
displays and New voicemail. To retrieve,
you typically dial an access number provided by
your telephone service provider, and then enter
a security code. Contact your telephone service
provider for instructions on how to configure the
voicemail settings and listen to messages.
NOTE
• After you have listened to all new voicemail
messages, the indicators on the handset turn off
automatically.
Set your voicemail number
You can save your access number on each
handset for easy access to your voicemail.
After you saved the voicemail number, you can
press and hold to retrieve voicemail.
1. Press MENU when the phone is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to Voicemail # and then press SELECT.
4. Use the dialing keys to enter the voicemail
number (up to 30 digits).
5. Press SELECT to save.
Turn off the new voicemail indicators
If you have retrieved your voicemail while away
from home, and the handset still displays the new
voicemail indicators, use this feature to turn off
the indicators.
NOTE
• This feature turns off the indicators only, it does not
delete your voicemail messages.
1. Press MENU when the phone is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to Clr voicemail and then press
SELECT.
4. Press SELECT again to confirm.
Expand your telephone system
You can add new handsets (CS6709, purchased
separately) to your telephone system. Your
telephone base supports a maximum of five
handsets.
For more details, refer to the user’s manual that
comes with your CS6709 new handset.
ECO mode
This power conserving technology reduces power
consumption for optimal battery performance. The
ECO mode activates automatically whenever the
handset is synchronized with the telephone base.
General product care
Taking care of your telephone
Your cordless telephone contains sophisticated
electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original
packing materials to protect your telephone if you
ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet.
Do not use the handset outdoors in the rain,
or handle it with wet hands. Do not install the
telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment. For your
own safety, take caution when using electrical
appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that
should retain its luster for many years. Clean it
only with a dry non-abrasive cloth. Do not use
dampened cloth or cleaning solvents of any kind.
Frequently asked questions
Below are the questions most frequently asked
about the cordless telephone. If you cannot find
the answer to your question, visit our website at
www.vtechphones.com or call 1 [phone]
for customer service.
My telephone
does not work
at all.
Make sure the telephone
base is installed properly,
and battery is installed
and charged correctly. For
optimum daily performance,
return the handset to the
telephone base after use.
The display
shows No line.
I cannot hear the
dial tone.
Disconnect the telephone
line cord from your
telephone and connect it to
another telephone. If there
is no dial tone on that other
telephone either, then the
telephone line cord may be
defective. Try installing a
new telephone line cord.
If changing the telephone
line cord does not help,
the wall jack (or the wiring
to this wall jack) may be
defective. Contact your
telephone service provider.
You may be using a new
cable or VoIP service, the
existing telephone jacks in
your home may no longer
work. Contact your service
provider for solutions.
The display
shows To
register HS...
and ...see
manual
alternately. The
handset does
not work at all.
The handset is deregistered
from the telephone base.
Place the handset in the
telephone base to register
it back. The handset shows
Registered and you hear a
beep when the registration
process completes. This
process takes about
90 seconds to complete.
The answering
system does
not record
messages.
Make sure the answering
system is on. When the
answering system is on,
ANS ON should display
on the handset and the
telephone base.
When the answering
machine memory is full,
it does not record new
messages until some old
messages are deleted.
If you subscribe to voicemail
service, change the
number of rings so that
your answering system
answers before your
voicemail service answers.
To determine how many
rings activate your voicemail
service, contact your
telephone service provider.
The answering
system does
not announce
the correct day
of the week
for recorded
messages time
stamp.
Make sure you have set
the date and time. See
Congure your telephone
section.
The messages
on the answering
system are
incomplete.
If a caller leaves a very long
message, part of it may be
lost when the answering
system disconnects the call
after the preset recording
time.
If the memory on the
answering system becomes
full during a message, the
answering system stops
recording and disconnects
the call.
I accidentally
set my LCD
language to
Spanish or
French, and I
don’t know how
to change it back
to English.
While the handset is not
in use, press MENU and
then enter 364# to change
the handset LCD language
back to English.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants
to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and
all accessories provided in the sales package
(“Product”) are free from defects in material and
workmanship, pursuant to the following terms
and conditions, when installed and used normally
and in accordance with the Product operating
instructions. This limited warranty extends only to
the Consumer for Products purchased and used
in the United States of America and Canada.
What will VTech do if the Product is not free
from defects in materials and workmanship
during the limited warranty period (“Materially
Defective Product”)?
During the limited warranty period, VTech’s
authorized service representative will repair
or replace at VTech’s option, without charge,
a Materially Defective Product. If we repair
the Product, we may use new or refurbished
replacement parts. If we choose to replace
the Product, we may replace it with a new or
refurbished Product of the same or similar
design. We will retain defective parts, modules, or
equipment. Repair or replacement of the Product,
at VTech’s option, is your exclusive remedy.
VTech will return the repaired or replacement
Products to you in working condition. You
should expect the repair or replacement to take
approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product
extends for ONE (1) YEAR from the date
of purchase. If VTech repairs or replaces a
Materially Defective Product under the terms of
this limited warranty, this limited warranty also
applies to the repaired or replacement Product
for a period of either (a) 90 days from the date the
repaired or replacement Product is shipped to you
or (b) the time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse,
accident, shipping or other physical damage,
improper installation, abnormal operation or
handling, neglect, inundation, fire, water or other
liquid intrusion;
2. Product that has been damaged due to repair,
alteration or modification by anyone other than
an authorized service representative of VTech;
3. Product to the extent that the problem
experienced is caused by signal conditions,
network reliability, or cable or antenna systems;
4. Product to the extent that the problem is caused
by use with non-VTech accessories;
5. Product whose warranty/quality stickers,
product serial number plates or electronic
serial numbers have been removed, altered or
rendered illegible;
6. Product purchased, used, serviced, or shipped
for repair from outside the United States of
America or Canada, or used for commercial or
institutional purposes (including but not limited
to Products used for rental purposes);
7. Product returned without a valid proof of
purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of
customer controls, and installation or repair of
systems
outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, please
visit our website at www.vtechphones.com or
call 1 [phone]. In Canada, go to www.
vtechcanada.com or call 1 [phone].
NOTE: Before calling for service, please review the
user’s manual - a check of the Product’s controls
and features may save you a service call.
Except as provided by applicable law, you assume
the risk of loss or damage during transit and
transportation and are responsible for delivery
or handling charges incurred in the transport of
the Product(s) to the service location. VTech
will return repaired or replaced Product under
this limited warranty. Transportation, delivery or
handling charges are prepaid. VTech assumes no
risk for damage or loss of the Product in transit.
If the Product failure is not covered by this limited
warranty, or proof of purchase does not meet the
terms of this limited warranty, VTech will notify you
and will request that you authorize the cost of repair
prior to any further repair activity. You must pay for
the cost of repair and return shipping costs for the
repair of Products that are not covered by this limited
warranty.
What must you return with the Product to get
warranty service?
1. Return the entire original package and
contents including the Product to the VTech
service location along with a description of the
malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt)
identifying the Product purchased (Product
model) and the date of purchase or receipt; and
3. Provide your name, complete and correct
mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive
agreement between you and VTech. It supersedes
all other written or oral communications related to
this Product. VTech provides no other warranties
for this Product. The warranty exclusively describes
all of VTech’s responsibilities regarding the
Product. There are no other express warranties.
No one is authorized to make modifications to this
limited warranty and you should not rely on any
such modification.
State/Provincial Law Rights: This warranty gives
you specific legal rights, and you may also have
other rights, which vary from state to state or
province to province.
Limitations: Implied warranties, including those of
fitness for a particular purpose and merchantability
(an unwritten warranty that the Product is fit for
ordinary use) are limited to one year from the date
of purchase. Some states/provinces do not allow
limitations on how long an implied warranty lasts,
so the above limitation may not apply to you. In no
event shall VTech be liable for any indirect, special,
incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue,
inability to use the Product or other associated
equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this
Product. Some states/provinces do not allow the
exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt
as proof of purchase.
Technical specications
Frequency
control
Crystal controlled PLL synthesizer
Transmit
frequency
1921.536-1928.448 MHz
Channels 5
Nominal
effective
range
Maximum power allowed by
FCC and IC. Actual operating
range may vary according to
environmental conditions at the
time of use.
Power
requirements
Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @ 400mA
Charger: 6V AC @ 300mA
Memory Directory:
50 memory locations;
up to 30 digits and 15 characters
Caller ID log:
50 memory locations;
up to 24 digits and 15 characters
Handset control key panel:
Specifications are subject to change without notice.
© 2014 VTech Communications, Inc.
All rights reserved. 09/14. CS6829-X_ACIB_V6.0
Document order number: 91-007056-060-100
Telephone base control key panel: