User’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 81 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started..........................1 Parts checklist.............................1 Telephone base installation........2 Battery installation.......................4 Battery charging..........................5 Handset layout............................6 Telephone base layout................8 Remote access code .................27 Message alert tone.....................28 Telephone operation.................29 Make, answer or end a call ........29 Call waiting.........................
Table of contents Reassign a speed dial entry.......53 Delete a speed dial entry............53 About caller ID.............................54 Caller ID history...........................55 Missed calls indicator . ...............55 Memory match............................56 Review the call log......................56 Make a call log entry ready to dial.......................................57 Dial a call log entry......................57 Save a call log entry to the directory.............................
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handset Telephone base Telephone line cords (2) Telephone base power adapter Battery compartment cover User’s manual Battery Quick start guide To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Getting started Telephone base installation If you have a 2-line wall jack, install the telephone base as shown in Figure One: Installation with 2-line jack on below. If you have separate wall jacks for each line, install the telephone base as shown in Figure Two: Installation with separate line jacks on page 3. Make sure that the electrical outlet is not controlled by a wall switch.
Getting started Telephone base installation (continued) Figure Two: Installation with separate line jacks Telephone base power adapter L1 telephone wall jack L2 telephone wall jack Electrical outlet not controlled by a wall switch If you have DSL high-speed Internet service, a DSL filter (not included) is required. Connect the black telephone line cord to jack labeled LINE 2. Connect the clear telephone line cord to jack labeled LINE 1/L1+L2.
Getting started Battery installation Install the battery as shown below. 1. If the battery compartment cover is on the handset, press on the indentation and slide the cover to remove. 2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 71 for battery operating times.
Getting started Handset layout Softkeys (2) Press to select a menu item displayed above the key. (speakerphone) Press to make a call using the first available line, starting with line 1 (page 29). During a call, press to switch between speakerphone and handset (page 30). /VOL (directory/volume) Press to enter the directory when the telephone is not in use (page 47). While in a menu, press to scroll up. During a call, press to increase the listening volume (page 30).
Getting started Handset layout (continued) CHARGE light On when the handset is charging in the telephone base (page 4). OFF During a call, press to hang up (page 29). While the handset is ringing, press to silence the ringer temporarily (page 30). Press and hold while the telephone is not in use to erase the missed calls indicator (page 55). During programming, press to backspace to delete a digit or character.
Getting started Telephone base layout /CID (volume/caller ID) Press to review the call log when the telephone is not in use (page 56). During a call, press to access the call log (page 33). While in a menu, press to scroll down. /DIR (volume/directory) Press to enter the directory when the telephone is not in use (page 47). During a call, press to access the directory (page 33). While in a menu, press to scroll up.
Getting started Telephone base layout (continued) # HOLD Press to put a call on hold (page 31). Press repeatedly to show other dialing options when reviewing a call log entry (page 57). /REPEAT Press to repeat a message or press twice to play the previous message (page 62). X/DELETE Press to delete the message currently playing (page 62). When the phone is not in use, press twice to delete all previously reviewed messages (page 63). /SKIP Press to skip to the next message (page 62).
Handset settings Settings In the settings menu, you can change and edit the handset settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode. 1. Press the MENU softkey to show the menu when the HANDSET handset is not in use. 2. Press or to select SETTINGS. 12:45am 12/31 MENU 3. Press the SELECT softkey to select the desired item. Press the BACK softkey to return to the previous menu. Press OFF to exit without making changes and return to the idle mode.
Handset settings Clear voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, the 2icon and a line number appear on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Handset settings Key tone SETTINGS You can turn the key tone feature on or off. To change the settings: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select SETTINGS, then press the SELECT softkey. 3. Press or to select Key tone, then press the SELECT softkey. 4. Press or to choose On or Off. Press the SET softkey to save, or press the BACK softkey to exit to the previous menu.
Handset settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. To change the setting: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select SETTINGS, then press the SELECT softkey. 3. Press or to select Home area code, then press the SELECT softkey. 4.
Handset settings Ringers In the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line. Ringer volume You can adjust the ringer volume or turn the ringer off. To adjust the handset ringer volume: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select RINGERS, then press the SELECT softkey. 3. Press the SELECT softkey to select Ringer volume. 4. Press or to choose Line 1, Line 2 or Lines 1&2. Then press the SELECT softkey. 5.
Telephone base settings Settings In the settings menu, you can change and edit the telephone base settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode. 1. Press the MENU softkey to show the menu when the telephone base is not in use. BASE 2. Press /CID or /DIR to select Settings. 12:45am 12/31 3. Press the SELECT softkey to select the REDIAL MENU highlighted item. Press CANCEL to return to the previous menu.
Telephone base settings Clear voicemail indicator If you subscribe1 to voicemail service offered by your telephone service provider, the icon and a line number appear on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Telephone base settings Key tone You can turn the key tone feature on or off. To change the settings: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Settings, then press the SELECT softkey. 3. Press /CID or /DIR to select Key tone, then press the SELECT softkey. 4. Press /CID or /DIR to choose On or Off, then press the SET softkey to save or press CANCEL to exit to the previous menu.
Telephone base settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. To change the setting: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Settings, then press the SELECT softkey. 3.
Telephone base settings Ringers In the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line. Ringer volume You can adjust the ringer volume or turn the ringer off. To adjust the ringer volume: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Ringers, then press the SELECT softkey. 3. Press the SELECT softkey to select Ringer volume. 4. Press /CID or /DIR to choose Line 1, Line 2 or Lines 1&2.
Answering system settings Answering system set up For each telephone line, you can change the settings of the answering system using your handset or telephone base. Answer ON/OFF You must turn on the answering system for answering and recording messages. To turn the answering system on or off : Using the telephone base: 1. Press /ON/OFF LINE 1 and/or /ON/OFF LINE 2 to turn on the corresponding answering system. The telephone base announces and shows, “Calls will be answered.
Answering system settings Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. You can turn this feature on or off with either your handset or telephone base. Unless you change it, the call screening feature is preset to on. To change the setting: Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3.
Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You may use this preset announcement, or replace it with your own. Play your announcement Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.
Answering system settings Record your own announcement Using the telephone base: 1. Press •/ REC while the telephone base is not in use. 2. Press /CID or /DIR to select Announcement, then press the SELECT softkey. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen. 4. The telephone base announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards MIC (microphone) of the telephone base.
Answering system settings Record your own announcement (continued) Using the handset: 1. Press the MENU softkey menu when the handset is not in use. 2. Press the SELECT softkey to select ANSWERING SYS. 1 3. Press or to select Mailbox 1 or Mailbox 2, then ANS SYS SETUP press the SELECT softkey. The corresponding icon, 1 or Call screening 2 , flashes on the screen. Announcement 4. Press or to select Ans sys setup, then press the # of rings SELECT softkey. SELECT BACK 1 5.
Answering system settings Delete your announcement Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen. 1 4. Press /CID or /DIR to select Ans sys setup, then ANNOUNCEMENT 2-Play 3-Delete press the SELECT softkey. 7-Record 5.
Answering system settings Number of rings You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. To change the setting: Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2.
Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code to any number from 10 to 99. To change the setting: Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, 1 then press the SELECT softkey.
Answering system settings Message alert tone When the answering system is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. To change the setting: Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, 1 then press the SELECT softkey.
Telephone operation Make, answer or end a call Using the handset: To make a call: • Press , , or , then enter the telephone number. To predial a call: • Enter the telephone number, then press , or . To answer a call: • Press or to answer. • Press (speakerphone) picks the first available line, starting with line 1. Line 1 is selected first when both lines are in use or on hold. • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. • Press the corresponding line button, or , on the handset or FLASH on the telephone base to put your current call on hold and take the new call. • Press the corresponding line button, or , on the handset or FLASH on the telephone base at any time to switch back and forth between calls.
Telephone operation Mute During a call, the mute function enables you to turn off the microphone. You can hear the caller, but the caller cannot hear you. To mute a call on the handset or telephone base: • Press the MUTE softkey to turn off the microphone. The screen temporarily shows Microphone off for a few seconds and MUTE appears.
Telephone operation Temporary tone dialing The dial mode is preset to tone. If you do not have touch tone service, you need to change the setting to pulse (page 13 and 18). If you have pulse (rotary) service, you can change from pulse to tone dialing during a call by pressing TONE on the handset or telephone base. This is useful if you need to send touch tone signals to access telephone banking or long distance services.
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: 1. Press /DIR on the telephone base and then press /CID or /DIR to select the desired entry.
Telephone operation Chain dialing (continued) To access the last number redial while on a call: 1. Press REDIAL/PAUSE on the handset to display the last number dialed. Press the DIAL softkey to dial the displayed number or press the BACK softkey to cancel the chain dialing. -OR1. Press the OPTION softkey on the handset or telephone base. 2. Press or on the handset or /CID or /DIR on the telephone base to select Redial last #, then press the SELECT softkey on the handset or telephone base. 3.
Telephone operation Dial a redial entry (continued) Using the telephone base: 1. Press the REDIAL softkey when the telephone base is not in use. 2. Press /CID or /DIR to browse to the desired number. 3. Press LINE 1 or LINE 2 to dial. Save a redial entry to the directory Using the handset: 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press or to browse to the desired number. 3. Press the SAVE softkey. 4. The screen shows ENTER NUMBER. Use the dialing keys to edit the number, if necessary. 5.
Telephone operation Multiple handset use You can use up to 4 system handsets, or three system handsets and the telephone base at the same time on an outside call. If a handset or the telephone base is already on a call on line 1 or line 2 and you would like to join the call, press the corresponding line button on another handset ( or ) or telephone base (LINE 1 or LINE 2) to join the call.
Telephone operation Intercom (continued) To initiate an intercom call from the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Intercom. 3. When you have only one system handset, your telephone base shows Calling handset and the handset rings and shows Base is calling. -ORWhen you have more than one system handset, your telephone base shows INTERCOM TO:, press /CID or /DIR to select a destination handset and then press the SELECT softkey.
Telephone operation Answer an incoming call during an intercom call If you receive an incoming call during an intercom call, there will be an alert tone. To answer an incoming call with the handset during an intercom call: • To answer the call, press ends automatically. for line 1 or for line 2. The intercom call -OR• Press the BACK softkey to continue with the intercom call without answering the incoming call. Instead, the answering system answers the call.
Telephone operation Transfer a call From the handset: 1. During a call, press INT. The outside call is put on hold automatically. 2. When you have only one system handset, your handset shows Calling base and the telephone base rings and shows Handset is calling. -ORWhen you have more than one system handsets, the originating handset shows INTERCOM TO:, press or to select a destination and then press the SELECT softkey.
Telephone operation Transfer a call (continued) At the telephone base: 1. During a call, press HOLD and the outside call is put on hold. Press the MENU softkey and then press /CID or /DIR to select Intercom. -ORDuring a call, press the OPTION softkey and the press /CID or /DIR to select Intercom. The outside call is put on hold automatically. 2. When you have only one system handset, your telephone base shows Calling handset 1 and the handset rings and shows Base is calling.
Telephone operation Share an outside call You can let another system handset or telephone base join you on an outside call. That call continues until all participants hang up. • During a call on line 1, press base to join the call. on the handset or LINE 1 on the telephone • During a call on line 2, press base to join the call. on the handset or LINE 2 on the telephone You cannot press to join the outside call. Instead, pressing first available line to make a new call.
Telephone operation Conference line 1 and line 2 calls (continued) To initiate an intercom call while on a conference call: When you initiate an intercom call during a conference call, it places every participant in the conference call on hold. 1. Press INT on the handset (see To initiate an intercom call with a handset on page 36). -ORSelect Intercom in the OPTION menu on the telephone base, then press the SELECT softkey (see To initiate an intercom call from the telephone base on page 37). 2.
Telephone operation Answer an incoming call during a conference call When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call. When you subscribe to caller ID service with your telephone service provider, you see the incoming call information either on line 1 or line 2. To answer the incoming call while on a conference call: • On the handset, press the corresponding line button, or .
Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on the handset or the telephone base apply to all. • Only one handset or the telephone base can review the directory at a time.
Telephone operation Create a new directory entry (continued) Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. Answering sys Directory 2. Press /CID or /DIR to select DIRECTORY and then Call log press the SELECT softkey. SELECT 3. Press /CID or /DIR to select Add contact, then press the SELECT softkey. The screen shows Review ENTER NUMBER. Add contact Speed dial 4. Use the dialing keys (0-9) to enter the number. SELECT • Press CANCEL to backspace and erase a digit.
Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses 1 2 1 1 # 3 , 4 5 6 7 , - .
Telephone operation Review the directory Entries are sorted alphabetically. To review the directory: Using the handset: 1. Press when the handset is not in use. -ORPress the MENU softkey when the handset is not in use. Press or to select DIRECTORY and then press the SELECT softkey. Press the SELECT softkey to select Review. 2. Press or to browse. Using the telephone base: 1. Press /DIR when the telephone base is not in use. -ORPress the MENU softkey when the telephone base is not in use.
Telephone operation Edit a directory entry Using the handset: 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 47). 2. When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER. 3. Use the dialing keys (0-9) to edit the number. • Press OFF to backspace and erase a digit. • Press and hold OFF to return to the idle mode. • Press to move the cursor to the left or to the right.
Telephone operation Delete a directory entry You can delete a directory entry using a handset or the telephone base. Once a directory entry is deleted, it cannot be retrieved. To delete an entry: 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 47). 2. When the desired entry appears, press the DELETE softkey. The screen then shows the next alphabetical entry in the directory.
Telephone operation Store a speed dial entry You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all system handsets and telephone base. Using the handset: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select DIRECTORY, then press the SELECT softkey. 3. Press or to select Speed dial, then press the SELECT softkey. The screen shows a list from 1: to 0:. 4.
Telephone operation Review the speed dial directory Using the handset: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select DIRECTORY, then press the SELECT softkey. 3. Press or to select Speed dial, then press the SELECT softkey. 4. Press or to browse. Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Directory, then press the SELECT softkey. 3.
Telephone operation Edit a speed dial entry Using the handset: 1. When the handset is not in use, press and hold the assigned number of the desired speed dial entry. 2. When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER. 3. Use the dialing keys (0-9) to edit the number. • Press OFF to backspace and erase a digit. • Press and hold OFF to return to the idle mode. • Press to move the cursor to the left or to the right.
Telephone operation Reassign a speed dial entry You can reassign a speed dial entry using a handset or the telephone base. To edit an entry: 1. Search for the desired entry in the speed dial directory (see Review the speed dial directory on page 51). 2. When the desired entry appears, press the REPLACE softkey. The screen shows the directory listed in chronological order. 3.
Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Telephone operation Caller ID history If you subscribe to caller ID service provided by your telephone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it is not saved in the call log. • The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear.
Telephone operation Memory match When the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus phone number).
Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits (the 800-595-9511 area code plus the seven-digit number), in some areas, 1-800-595-9511 you may need to dial only the seven digits, 1 plus the 595-9511 seven digits, or 1 plus the area code plus the seven 1-595-9511 digits. You can change the number of digits that you dial from the call log and store to the directory.
Telephone operation Save a call log entry to the directory Using the handset: 1. Select a desired entry in the call log (see Review the call log on page 56). 2. When the desired entry appears, press the SAVE softkey. The screen shows EDIT NUMBER. 3. Use the dialing keys (0-9) to edit the number. • Press OFF to backspace and erase a digit. • Press and hold OFF to return to the idle mode. • Press to move the cursor to the left or to the right.
Telephone operation Delete from the call log You can use a handset or the telephone base to delete from the call log. To delete a single entry: 1. Select a desired entry in the call log (see Review the call log on page 56). 2. When the desired entry appears, press the DELETE softkey. The screen shows the previous call log entry. To delete all entries: Using the handset: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select Call log, then press the SELECT softkey. 3.
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system operation New message indication When there are new messages on the answering system 1 of line 1, L1)X New Msgs and display on the handset and 1 on the telephone base. /MAILBOX LINE 1 flashes on the telephone base. When there are new messages on the answering system of line 2, L2)X New Msgs and 2 display on the handset and telephone base. /MAILBOX LINE 2 flashes on the telephone base.
Answering system operation Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” To play messages using the telephone base: 1.
Answering system operation Delete all messages To delete all old messages with the telephone base: 1. Press X/DELETE when the telephone base is not in use. 2. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. 3. The telephone base shows Delete all old messages? Press the YES softkey to confirm your selection or press the NO softkey to return to the previous menu. -OR1. Press the MENU softkey when the telephone base is not in use.
Answering system operation Record and play memos Memos are your own recorded messages used as reminders for yourself or others who use the same answering system. You can record your own memos using the handset or telephone base. Playback and delete them the same way as incoming messages. Record a memo using the telephone base: 1. Press •/REC while the telephone base is not in use. 2. Press the SELECT softkey to select Memo. 3.
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. See Remote access code on page 27 to change the code. 1. Dial your telephone number from any touch tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. Once the new messages have played, you can also enter one of the following remote commands. Command Function 1 Play all messages.
Appendix Screen display messages Already saved The telephone number entered is already stored in the directory. Base is calling Telephone base is calling. Call log empty There are no call log entries. Calling base A system handset is calling the telephone base. Calling handset (for models with one handset) Another system handset or the telephone base is calling a system handset. Calling handset X (for models with two or more handsets) Charging The system handset with low battery is recharging.
Appendix Screen display messages (continued) L1)NO LINE There is no telephone line connected on line 1. L2)NO LINE There is no telephone line connected on line 2. Line 1 Incoming call There is an incoming call on line 1. Line 2 Incoming call There is an incoming call on line 2. Microphone ON MUTE is turned off and the person on the other end can hear you. Microphone off You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base. Telephone base lights LINE 1 On when line 1 is in use. Flashes quickly when there is an incoming call on line 1 or another telephone sharing line 1 is in use. Flashes slowly when a call on line 1 is on hold. LINE 2 On when line 2 is in use.
Appendix Handset screen icons Handset battery is charging (animated displayed). Becomes solid when the battery is fully charged. Flashes when the battery is low and needs charging. 11 Line 1 is in use. 22 Line 2 is in use. 1 1 Handset ringer of line 1 is turned off. 1 Handset ringer of line 2 is turned off. 2 1 1 2 11 1 2 11 2 Handset ringers of line 1 and line 2 are turned off. New voicemail received on line 1 from the telephone service provider.
Appendix Telephone base screen icons 1 1 Line 1 is in use. 2 1 Line 2 is in use. 1 Handset ringer of line 1 is turned off. 1 1 Handset ringer of line 2 is turned off. 2 1 1 2 1 1 1 2 1 1 2 New voicemail received on line 1 from the telephone service provider. New voicemail received on line 2 from the telephone service provider. New voicemail received on lines 1 and 2 from the telephone service provider. New answering system message(s) on line 1.
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 10 hours While in speakerphone mode (talking*) Up to seven hours While not in use (standby**) Up to 10 days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.
Appendix Expand your telephone system The handset provided with your telephone system is pre-registered as HANDSET. Additional handsets registered to the telephone system are assigned in sequential order. If you register another new handset to your telephone system, the new registered handset is assigned HANDSET 2. This telephone system accommodates up to 12 handsets.
Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Remove any handset from the telephone base. Press and hold HOLD on the telephone base for about 10 seconds until the telephone base displays Deregister all handsets? 2.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 4-5). For optimum daily performance, return the handset to the telephone base after use.
Appendix Troubleshooting Low battery shows on handset screen. • Place the handset in the telephone base for recharging. • Remove and reinstall the battery and use it until fully depleted, then recharge the handset in the telephone base for up to 16 hours. • If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly.
Appendix Troubleshooting • Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply). • The telephone line cord may be malfunctioning. Install a new telephone line cord. • Reinstall the battery and place the handset in the telephone base. • Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.
Appendix Troubleshooting • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your telephone service provider (charges may apply). • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider (charges may apply). I hear other calls when using the telephone.
Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. • The caller may not be calling from an area which supports caller ID. • Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.
Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 60). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail. The answering system does not answer after the correct number of rings.
Appendix Troubleshooting The messages on the answering system are very difficult to hear. • Press /VOL on ���������������������������������������������������������������� the handset or telephone base to increase the speaker volume. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Warranty (continued) How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations (continued) If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.38 X 1.85 X 1.10 in (162.00 X 47.00 X 28.00 mm) Telephone base: 8.48 X 5.44 X 3.68 in (215.50 X 138.30 X 93.50 mm) Weight Handset: 4.70oz (133.
Index A Delete a redial entry 35 Delete a speed dial entry 53 Delete from the call log 59 Deregister handsets 73 Dial a call log entry 57 Dial a directory entry 47 Dial a redial entry 34, 35 Dial a speed dial entry 51 Dialing keys 46 Dialing pause 29, 44, 45, 48, 58 Dial mode 13, 18 Directory 44 DSL filter 2, 3 Add a handset 72 Alert tone 28 Alphabetical search 47 Announcement 22 Answer a call 29 Answer an incoming call during a conference call 43 Answer an incoming call during an intercom call 38 Answeri
Index L Remote code 27, 65 Replace a handset 73 Review the call log 56 Review the directory 47 Review the redial list 34 Review the speed dial directory 51 Ringer tone 14, 19 Ringer volume 14, 19 Language 10, 15 Layout 6, 7, 8, 9 LCD language 10, 15 Listening volume 30 M Maintenance 82 Make a call 29 Make a call log entry ready to dial 57 Make an intercom call 36, 37, 42 Memory match 56 Message alert tone 28 Message capacity 60 Message playback 62 Missed calls indicator 55 Multiple handset use 36 Mute 3
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
