User`s manual
Appendix C
47
Troubleshooting
The batteries 
will not hold a 
charge.
• If the cordless handset is in the telephone base and 
the charge light does not come on, refer to The charge 
light is off (page 50) in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least 
16 hours. For optimum daily performance, return the 
cordless handset to the telephone base when not in use.
• If the battery is depleted, it may take approximately ten 
minutes to charge the handset before it shows LOW 
BATTERY, refer to page 5 for details.
• You may need to purchase a new battery. Please refer 
to Battery installation & charging (pages 5-6) in this 
user’s manual.
• Reset the telephone base. Unplug the electrical power. 
Wait for 15 seconds then plug it back in. Allow up to 
one minute for the cordless handset and telephone base 
to reset.
• Other electronic products can cause interference with 
your cordless phone. Try installing your phone as far 
away from these types of electronic devices as possible: 
television sets, VCRs, or other cordless telephones.
I get noise, 
static, or weak 
signal even 
when I’m near 
the telephone 
base.
• If you subscribe to high-speed Internet service (digital 
subscriber line - DSL) through your telephone lines, you 
must install a DSL filter between the telephone base and 
the telephone wall jack (see page 4). The filter prevents 
noise and caller ID problems caused by DSL interference. 
Please contact your DSL service provider for more 
information about DSL filters.
• You may be able to improve the performance of your 
cordless phone by installing your new telephone base 
as far as possible from any other existing cordless 
telephone system that may already be installed.
• Other electronic products can cause interference to 
your cordless phone. Try installing your phone as far 
away from the following electronic devices as possible: 
television sets, VCRs, or other cordless telephones.










