Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 35 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Installation . . . . . . . . . . . . . . . . . . . . . . . . 1 Make, answer and end calls . . . . . . . . . . . . . . 12 Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1 Speakerphone . . . . . . . . . . . . . . . . . . . . . . 12 Install handset battery . . . . . . . . . . . . . . . . . . 2 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of contents Review the call log . . . . . . . . . . . . . . . . . . . 20 About cordless telephones . . . . . . . . . . . . . . . 37 Dial a call log entry . . . . . . . . . . . . . . . . . . . 21 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 37 Save an entry to the directory . . . . . . . . . . . . . . 21 FCC, ACTA and IC regulations . . . . . . . . . . . . .
Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Battery Battery compartment cover Telephone line cord Belt clip Base power adapter Handset Telephone base with wall mounting/desktop bracket 8. User’s manual 1. Battery 2. Battery compartment cover 4. Belt clip 3. Telephone line cord 5. Base power adapter 6. Handset 7.
Installation Install handset battery • If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. • To purchase replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • After you install the battery, there may be enough power for short calls.
Telephone base installation Plug the telephone line cord into a telephone jack. Plug power adapter into an electrical outlet not controlled by a wall switch. www.vtechphones.com • Use only the VTech battery and AC power adapter (or equivalent) supplied with this telephone. To obtain a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or call 1 (800) 267-7377.
Installation Belt clip & headset (optional) • To purchase a headset, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This reduces background noise and improves the sound quality. • If the sound quality of the headset is poor, try unplugging it, and firmly plugging it in again.
If you receive high speed internet through your telephone line (commonly referred to as DSL), and you are experiencing interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL service provider for a DSL filter. Telephone line cord To single telephone jack (RJ11C) www.vtechphones.
Installation Wall mounting bracket installation (optional) Your telephone base comes with the wedge installed, ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For wall mounting, follow these instructions: • First, insert the lower portion tabs of the wall mounting bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the wall mounting bracket into place.
Basic operation Telephone settings Telephone settings Handset layout 1. 2. 3. 4. 5. Earpiece CID (caller ID) Headset jack (2.5mm) /FLASH Dial pad keys (0-9, *, #) 13.OFF/CLEAR 14. REMOVE 15. MUTE 6. / SPEAKER 7. REDIAL/PAUSE 8. Microphone 9. Handset display 10. /Directory 11. Volume ��( / ) 12. NavKey Press the center NavKey to display menus. Press the up or down NavKey or to navigate through menus (page 10). Press the left or right NavKey or to navigate through menus (page 10).
Telephone settings Telephone base layout 1. CHARGE light 2. IN USE light 3. VOICEMAIL light 4. FIND HANDSET 5. ������� Antenna 1 2 3 4 5 www.vtechphones.
Ringer volume Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, >RINGER VOLUME RINGER TONE or in the handset menu. To change the ringer volume: • Make sure the handset is in idle mode. • Press the volume button / ������������������������������������������� to display the current volume level on the screen.
Telephone settings Key tone • When the telephone is in pulse dial mode, it is possible to switch to temporary tone dial mode during an ongoing call by pressing *TONE. Once pressed, tone dial mode will be used for the rest of the call. After hang up, the telephone will return to pulse dialing for the next call. 10 If you set the key tone to off, you will not hear a beep tone when you press any of the handset keys. • Press the center NavKey in idle mode to display menu.
Basic operation Telephone settings Telephone settings Clear voicemail In this menu, you can turn off the network message indicator on the handset screen. • Press the center NavKey in idle mode to display menu. • Press the up or down NavKey or ��������� to reach CLR VOICE MAIL, then press the center NavKey . • Press the center NavKey when TURN INDICATOR OFF? displays, or press OFF/CLEAR to cancel. >CLR VOICE MAIL DIAL TYPE TURN INDICATOR OFF? Dial type The dial type is preset to touch tone.
Basic operation Make, answer and end calls • The screen displays the elapsed time as you talk (in hours, minutes and seconds). • While entering a number to dial, press REMOVE or OFF/CLEAR to backspace; press and hold REDIAL/PAUSE to insert a pause. • To make a call press /FLASH or /SPEAKER, then dial the number. -OR• Dial the number then press /FLASH or /SPEAKER. • To answer a call, press /FLASH, /SPEAKER or any of the dial pad keys (0-9, #, *).
Basic operation Volume Basic operation • During a call, use the volume button on the right side of the handset to adjust the listening volume. • Press VOL or VOL to adjust the volume to a comfortable level. Ringer mute This feature allows you to mute the ringer temporarily when the telephone is ringing. • Press OFF/CLEAR or MUTE on the handset to temporarily silence the ringer. The screen displays RINGER MUTE. • The next call will ring normally.
Basic operation Find handset This feature allows the telephone base to page the handset. • Press FIND HANDSET on telephone base. The handset will ring and its screen will display PAGING. • To stop paging, press FIND HANDSET again on the telephone base, /FLASH or any dial pad keys (0-9, #, *) on the handset.
Advanced operation Directory The directory on the handset can store up to 50 entries, each entry consists up to 32 digits and 16 characters. • ������������������������������������������������������������� The directory can be accessed while in idle mode by pressing or the center NavKey twice. • Press OFF/CLEAR to exit the menu without saving any changes. • DIRECTORY EMPTY is displayed on screen when there is no entry in the directory.
Advanced operation Character chart • When you enter a name, the handset will automatically display the first character of each word in uppercase. • Press the up or down NavKey or to move the cursor one space to the left or right. • Press # to enter a space. Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order: Number Key Characters by number of key presses 1 2 1 1 # 3 , 4 5 6 7 , - .
Advanced operation Search the directory >REVIEW STORE VTECH 188005959511 Advanced operation Entries are sorted alphabetically, and names beginning with numbers are presented first. An alphabetical search can be done after entering the directory. For example, press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. • Press to enter the directory, or press the center NavKey to choose REVIEW when in the directory.
Advanced operation Edit a directory entry • Press to enter the directory, or press the center NavKey and use the up or down NavKey or to choose REVIEW when in the directory menu and press the center NavKey . • Press the up or down NavKey or to scroll to the desired entry, or use the alphabetical search to find the number. Press the center NavKey . • The screen displays EDIT NUMBER. Use the dial pad to enter the number.
Advanced operation About caller ID Advanced operation The caller ID with call waiting feature in this telephone let you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company.
Advanced operation Caller ID • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their name and/or telephone number. • The time of the handset is automatically set and updated with incoming caller ID information if you subscribe to this service. 20 If you subscribe to caller ID service, information about each caller will be displayed after the first or second ring.
Advanced operation Dial a call log entry • When in the call log, use the up or down NavKey the desired entry. or to scroll to • Press # repeatedly to display the possible dialing options when the telephone number in call log consists of 7, 8, 10 or 11 digits. For example, if the original number is 800-595-5911, then the various dialing options are: • Press /FLASH or /SPEAKER to dial the entry.
Advanced operation Delete one or all entries in call log • While in the call log, press the up or down NavKey or to scroll to the desired entry. • Press REMOVE to delete an entry. Press and hold REMOVE to delete all entries, the screen display DELETE ALL CALLS? then press the center NavKey to confirm, you’ll hear a confirmation tone. DELETE ALL CALLS? Call log display screen messages 22 Display: Means: PRIVATE NAME The other party is blocking the name information.
Advanced operation Redial list The telephone stores the five most recently dialed numbers in the redial list. You can review, redial, or save numbers into the directory. • When there are already five entries in the redial list, the oldest entry is deleted to make room for the newest entry. • Entries are displayed in reverse chronological order, i.e. from the most recent to the oldest entry. The redial list can be accessed on the handset by pressing REDIAL/PAUSE while in idle mode.
Handset display screen messages The telephone number you have entered is already stored in the directory. ALREADY SAVED CALL LOG EMPTY There are no call log entries. CONNECTING...... 24 The cordless handset is searching for the telephone base. DIRECTORY EMPTY There are no entries in the directory. INCOMING CALL There is an incoming call. LIST FULL The directory is full. LOW BATTERY The battery needs to be recharged.
Handset display screen messages RINGER MUTE The ringer is muted temporarily during incoming call. SAVED Your operation has been saved. UNABLE TO CALL TRY AGAIN The handset is moved out of range. UNABLE TO SAVE You are attempting to save caller ID entry with no name or number. WARNING The battery is not installed or not installed properly in the handset. CHECK BATTERY! -OR The battery needs to be replaced. -OR An incorrect battery has been installed by mistake.
Handset and telephone base indicators Handset lights • On when the handset speakerphone is in use. Telephone base lights IN USE • Flashes when there is an incoming call, or another handset is in use. • On when the handset is in use. VOICEMAIL • Flashes when there is a new message on the answer machine. CHARGE • On when the handset is in the telephone base. Handset icons MUTE • Microphone is muted. • Ringer off. 26 NEW • New call log entries. NEW VOICEMAIL • New voicemail received.
Battery After the battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) approximately 8 hours While not in use (standby*) approximately 96 hours (4 days) *Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. • The telephone beeps twice when taken off the telephone base. • Battery indicator on the handset display is flashing.
Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511. In Canada go to www.vtechcanada.com or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (see pages 2 and 27).
Troubleshooting Problem Suggestion The battery does not • Make sure the handset is placed in the telephone base correctly. The CHARGE light on the charge in the handset telephone base should be on. or the handset battery • If the cordless handset is in the telephone base but the CHARGE light is not on, refer to The does not accept charge. charge light is off in this section. • It may be necessary to purchase a new battery. Please refer to the Battery section (see page 27) of this user’s manual.
Troubleshooting Problem Suggestion The CHARGE Indicator • This is a signal that the battery is very low, completely depleted, or when there is no electrical on the telephone base contact between the battery and the telephone base. is flashing. • Ensure the connector of the battery is securely plugged into the handset and place the handset in the telephone base for charging. There is no dial tone. • • • • The telephone does not ring when there is an incoming call. • Make sure the ringer is on.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Re-install the battery and place the cordless handset in the telephone base.
Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone.
Troubleshooting Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work. • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly. • Caller ID is a subscription service.
Troubleshooting Problem Suggestion My cordless handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and plug it back in again.
Important safety instructions SAVE THESE INSTRUCTIONS www.vtechphones.com 35 Appendix When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display Searching. The user can access the handset directory, and certain parts of the menu system, i.e.
About cordless telephones • • • • • Privacy: the same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the base and the cordless handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 5725-5850 MHz Handset: 2400-2483 MHz Receive frequency Telephone base: 2400-2483.5 MHz Handset: 5725-5850 MHz Channels 95 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 158.7mm X 52.7mm X 41.3mm Telephone base: 128.7mm X 122.6mm X 77.5mm Weight Handset: 145.
Index E A About caller ID 19 About cordless telephones Advanced operation 15 Edit a directory entry 37 F FCC, ACTA and IC regulations Find handset 14 B Basic operation 12 Battery 2, 27 Belt clip & headset 4 22 42 Handset and telephone base lights 26 Handset display screen messages 24 Handset icons 26 Handset layout 7 Handset lights 26 I Important safety instructions 35 Index 42 Install handset battery 2 Installation 1 D Delete a directory entry 18 Delete a redial entry 23 Delete one or all e
Index M Maintenance 36 Make, answer and end calls Mute 12 O Operating range P Parts checklist T 12 36 V 1 Voicemail 14 Volume 13 R Redial list 23 Review the call log Ringer mute 13 Ringer tone 9 Ringer volume 9 S Technical specifications 41 Telephone base installation 3 Telephone base layout 8 Telephone base lights 26 Telephone settings 7 The RBRC ® seal Troubleshooting 28 W 20 Save an entry to the directory Search the directory 17 Speakerphone 12 Store a directory entry 15 Wall mounting b
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s manual www.vtechphones.
