Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . 4 Parts checklist . . . . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Choose location . . . . . . . . . . . . . . . . . . . . 5 Install handset battery . . . . . . . . . . . . . . . . . 5 Connect power to base unit/chargers . . . . . . . . .
Table of contents Additional information . . . . . . . . . . . . . . . . 29 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 29 Maintenance . . . . . . . . . . . . . . . . . . . . . . . 35 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 35 Important safety instructions . . . . . . . . . . . . . . 37 FCC, ACTA and IC regulations . . . . . . . . . . . . . 38 The RBRC ® Seal . .
NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com.
Getting started Parts checklist: • Before using this telephone, you must read Important safety instructions on page 37. 1. Base unit 2. Handsets (2) 3. Charger power adaptor 4. Charger 5. Telephone line cord 6. Wall mount bracket 7. Belt clips (2) 8. Base power adaptor 9. Battery packs (2) 10. User’s manual 11. Quick Start Guide To purchase replacement battery packs, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800 -595-9511.
Choose location For maximum performance of your cordless telephone system: 1. Choose a central location for your base unit. 2. Install your phone(s) as far away as possible from any other cordless (wireless) device such as cordless telephones, 802.11 wireless router (for example, WiFi). 3. Install your phone(s) as far away as possible from other electronic equipment such as microwave ovens, televisions, computers, etc. 4. Install your telephone equipment away from heat sources and direct sunlight. 5.
Installation Connect power to base unit/chargers • Connect the power and telephone line cords to the underside of the base as illustrated. • Plug the AC adaptor into an electrical outlet. If the battery has not been charged, place the handset in the base or charger, and allow it to charge for at least 16 hours. • Be sure to use an electrical outlet not controlled by a wall switch. 1.
Getting started Installation Check battery indicator When the handset displays WARNING CHECK BATTERY, it indicates one of the following: 1. There is no battery in your handset. You need to install the supplied battery into your handset (see Install handset battery on page 5.) 2. The battery needs to be replaced. 3. The battery has been installed incorrectly. Please reinstall (see Install handset battery) and/or see the diagram in the battery compartment of the handset.
Installation If you subscribe to DSL service • If the phone will not be used for a long period of time, remove the battery pack to prevent possible leakage. • If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual. • When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features will not work. When the battery has been charged, these features will return to their normal function.
Getting started Wall mounting (optional) The wall mount brackets are designed for use on standard wall mount plates only. 1. Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit. Then plug the adaptor into an electrical outlet. 2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack. 3. Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of the charger.
Handset layout 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 10 Earpiece Headset jack (2.5mm) Caller ID (scroll down) Talk/flash Dialing keys (0-9, *, #) Redial/pause Speaker LCD display Directory (scroll up) Volume control Select/menu Off/clear Intercom Mute/remove www.vtechphones.
Getting started Base unit layout 1. Find handset 2. Charge 3. In use 4. Voice mail 5. Power connector jack 6. Telephone jack www.vtechphones.
Basic operation Handset icons Icon Description MUTE • On when the microphone is muted, see page 14. NEW • On when there are new calls in the call log, see page 22. • On when the handset ringer is muted, see page 25. • Low battery or charging indicator, see page 8. Handset LEDs Icon Description • On when handset speakerphone is in use. Base LEDs 12 Icon Description IN USE • On when the phone is on a call. • Flashes when an extension phone is on a call.
Handset operation Making calls • Press (or SPEAKER) to use the handset speakerphone feature), then dial the phone number. -ORDial the phone number first, then press (or SPEAKER). • Press OFF to end your call or place the handset in its base or charger. • Press , SPEAKER or any dialing keys. • Press OFF to end your call or place the handset into its base or charger. Adjust handset volume The volume control is on the right side of the handset.
Handset operation • Press or SPEAKER to dial the displayed number. • Press MUTE/REMOVE to delete the displayed number. You’ll hear a confirmation beep. • To exit the redial review list, Press OFF. Mute • During a call, press the MUTE/REMOVE key to disable the microphone. The other person on the call will not be able to hear you. The screen will display MUTED briefly: • Press MUTE/REMOVE again to return to normal two-way conversation. MICROPHONE ON will display briefly.
Handset operation Intercom (continued) • Press INT, OFF, or place HS1 or HS2 back in the base or charger to end the call. If HS2 is out of range, the screen on HS1 will show NO SIGNAL CALL ENDED. If HS2 is off, in use or out of range, HS1 will show UNABLE TO CALL TRY AGAIN. INTERCOM ENDED UNABLE TO CALL TRY AGAIN Basic operation Call forward An external call can be forwarded or transferred from the originating handset (HS1) to the destination handset (HS2).
Handset operation Call transfer • For the FIND HANDSET function to work, the system handsets need to be in idle (off) mode. • The originating handset (HS1) can transfer an external call to another handset (HS2) by pressing INT. The external call is put on hold and the screen will display CALLING OTHER HANDSET. • HS2 will ring and display OTHER HANDSET IS CALLING. • HS2 can pick up the transferred call by pressing TALK/FLASH.
Telephone directory Your phone can store up to 50 numbers with names in the directory. Each directory location can hold up to 32 digits for the number and 16 characters for the name. Only one handset can access the directory at a time. NOT AVAILABLE AT THIS TIME will be displayed if you try to access the directory when another handset is already using the directory Store a new entry Press MENU. With DIRECTORY selected, press SEL. Press to select STORE. Press SEL. You will be prompted to ENTER NUMBER.
Telephone directory Characters by number • If you wish to store a number from redial memory into the directory, press REDIAL/PAUSE then or to scroll to the desired redial number from memory. Press SEL. Pressing any particular key causes different characters to be displayed in the following order: Key Characters by number of key presses 1 3 4 5 6 7 1 1 # ‘ , - .
Telephone directory Review/dial from the directory >DIRECTORY CALL LOG • Press MENU, when DIRECTORY is displayed, press SEL. With REVIEW in the first line, press SEL. - OR With the handset in idle, press to enter the directory review mode. The first directory entry will be displayed. • Press * or SPEAKER to dial the number. Edit a directory entry • Follow the steps in Review/dial from the directory (above) to reach the entry to be edited. • Press SEL to enter number edit mode.
Telephone directory • Press SEL. • Press MUTE/REMOVE to backspace and use the digit keys to enter the correct name. • Press SEL. You’ll hear a confirmation tone. Delete a directory entry • Follow the steps in Review/dial from the directory (page 19) to reach the entry to be deleted. • Press MUTE/REMOVE to delete the entry. A confirmation tone will sound. • The handset will then advance to the next entry, if any. 20 www.vtechphones.
Caller ID Caller ID - call waiting ID Your phone is capable of displaying the number of the calling party before you answer the phone (Caller ID or CID). If the number is already in the directory, the name of the caller will also be displayed. It is also capable of displaying CID information in conjunction with a call waiting alert signal (call waiting caller ID).
Caller ID • If the call log is full, the oldest entry is deleted to make room for the new call. If the call log is empty when you try to enter to call log review, the following message is displayed: CALL LOG EMPTY Review caller ID You can review the CID records via the menu as described below, or by pressing while in idle, and the handset moves directly to CID review. • In idle mode, press MENU. • Press to scroll to the CALL LOG option. • Press SEL. Use and to scroll through the call log entries.
Caller ID • If the CID record does not contain a number, you will be prompted to EDIT NUMBER, and the screen will show: EDIT NUMBER 800-595-9511_ • A confirmation beep will sound and the screen will display: SAVED • If the number already exists in the directory, the entry will not be stored, and the screen will show: Basic operation • If both name and number are missing, for example, as in a private listing, the request will be rejected with the message: UNABLE TO SAVE ALREADY SAVED LIST FULL • If
Caller ID Dial from caller ID • Follow the steps in Review caller ID (page 22) to scroll to the entry to be dialed. • To change how the number will be dialed, press # repeatedly. The screen will scroll through the dialing options: Press /FLASH or SPEAKER key to dial the number. Delete caller ID • Follow the steps in Review caller ID (page 22) to scroll to the record to be deleted. • Press the MUTE/REMOVE key to delete the desired record.
Handset settings Ringer volume • From the idle (off) mode, press SEL then or until RINGER VOLUME is shown. • Press SEL. The current ringer volume will be shown: • Press and or enter a digit (0 through 6) to the desired ringer volume. The current ring tone will play and the volume bar is increased or decreased each time the setting is adjusted.
Handset settings • The clear voice mail function only cancels the voice mail indicator on the screen of the handset. • When the phone is set for pulse dial mode, it is possible to switch to temporary tone mode during an outgoing call by pressing *TONE. Once pressed, tone will be used for rest of the call. After you hang up, the phone will return to pulse dialing for the next call. • From idle (off) mode, press SEL then or to HANDSET NAME. • Press SEL.
Headset operation Headset You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately. Plug the headset into the jack located on the left side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely. This cordless telephone operates within t h e m a x i m u m p o w e r a l l o w e d b y t h e Fe d e r a l Communications Commission (FCC).
Batteries Battery care and performance • If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced. • To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully. • Charge the battery provided or identified for use with this product in accordance with the instructions and limitations specified in this user’s manual.
Additional Information Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Suggestion My phone doesn’t work at all. • Make sure the power cord is plugged in. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone). Refer to the dial mode section of this user’s manual.
Troubleshooting Suggestion If you subscribe to DSL service • If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter. I get noise, static, or weak signal even when I’m near the base. • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate.
Troubleshooting Problem Suggestion I hear other calls while using my phone. • Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.
Troubleshooting Suggestion My calls fade or cut in and out while I’m using my handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones • Microwaves operate on the same frequency as your phone.
Troubleshooting Problem Suggestion My Caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment. Common cure for electronic equipment. If the unit does not seem to be responding normally, then try putting the handset in its base.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Warranty 5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 7. Product returned without valid proof of purchase (see 2 below); or 8.
Important safety instructions SAVE THESE INSTRUCTIONS www.vtechphones.com 37 Additional information When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: * * Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.
Technical specifications Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHZ technologies, providing enhanced performance over standard cordless telephones. Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 5725-5850 MHz Handset: 2400-2483.5 MHz Receive Frequency Base: 2400-2483.5 MHz Handset: 5725-5850 MHz Channels 95 Nominal Effective Range Maximum power allowed by the FCC and IC.
Index A Adjust handset volume 13 Answering calls 13 Dial from caller ID 24 Directory 17 DSL (internet) 9 Installing handset battery 5 Internet 9 B E Key tone 25 Base LEDs 12 Base unit layout 11 Batteries 28 Belt clip 8 C Caller ID 21–24 Caller ID - call waiting ID 21 Characters by number 18 Check battery indicator 7 Check for dial tone 8 Choose location 5 Clear voice mail 26 Conference call 16 Connect power to base unit/ chargers 6 Connect to phone 6 D Delete a directory entry 20 Delete caller ID
Index Review/dial from the directory 19 Review caller ID 22 Ringer volume 25 S Store a new entry 17 Store caller ID 22 T Technical specifications 40 Telephone directory 17–20 The RBRC ® Seal Troubleshooting 29 V Voice mail service 16 Volume 13, 25 W Wall mounting (optional) 9 Warranty 35 42 www.vtechphones.
VTECH TELECOMMUNICATION LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s Manual www.vtechphones.
