Important! Before using this telephone, you must read the Important safety instructions on page 33 of this manual. NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.
Table of contents Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 The handset layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 The base unit layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of contents Answering system feature setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Listen to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust playback volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Record a memo . . . .
Parts checklist 1. 2. 3. 4. 5. Base unit Handsets (2) Handset charger Base power adapter Telephone line cord 6. Belt clips (2) 7. Base wall mounting bracket 8. Charger wall mounting bracket 9. User’s manual 10. Batteries (2) To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. NOTE: Use only VTech batteries (part number 89-1323-00-00).
The handset layout � � � �� �� � �� � �� � � 1. 2. 3. 4. 5. 6. 7. 8. � �� � �� Antenna Earpiece LCD display Caller ID (scroll down) On (flash) Headset jack (2.5mm) Dialing keys (0-9, *, #) Redial (pause) 9. Speaker 10. Volume control 11. Directory (scroll up) 12. Select (menu) 13. Off (clear) 14. Intercom 15.
The base unit layout � � � � � � � � �� �� �� �� � �� �� 1. 2. 3. 4. 5. 6. 7. 8. 9. Locate handset Volume control Record/memo Time/set Change Answer on/off Skip/quick Delete Message boxes play/stop 10. Repeat/slow 11. Menu 12. In use LED 13. Charging LED 14. Power connector jack 15.
Connecting power to base unit/handset charger 1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the base unit. To outlet To telephone outlet 2. Choose the location for your handset charger, and plug its power supply into an electrical outlet.
Getting started Setup Installation of handset battery 1. Place the new battery in the handset with the positive and negative poles aligned in the battery compartment. 2. Replace the battery compartment cover by sliding it upward. 3. If the new battery is not al- ready charged, place the handset in its charger or base unit, and allow it to charge for 10-12 hours. After the initial charge, a mainte- nance charge of eight hours should be sufficient.
Check battery indicator If you receive a check battery warning, it indicates one of the following: 1. There are no batteries in your handset. You’ll need to install battery into your handset (see Installation and charge of handset Battery section on the previous page.) 2. The battery needs to be replaced with a new battery. 3. The battery has been installed incorrectly. Please reinstall (see Installation of handset battery) and/or the diagram in the battery compartment on the handset.
Getting started Wall mounting The wall mount brackets are designed for use on standard wall mount plates only. Wall mounting is optional. 1. Plug the adapters into electrical outlets. Then plug the connector of the base power adapter to the connector jack at the bottom of the base unit. 2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack. 3.
Handset and base indicators Handset icons Icon MUTE • Turns on when the microphone is muted. NEW • Turns on when there are new call log entries. • Turns on when the ringer is muted. • Low battery indicator or charging indicator. Handset LEDs LED Description • LED is on when in handsfree mode. Base LEDs LED IN USE CHARGING PLAY/STOP 1, 2, 3 Description • • • • • Answer ON/OFF • On when the phone is off the hook. Flashes when an extension phone is off the hook.
Handset operation Making calls Basic operation • • Press /FLASH (or SPEAKER to use the hand set speakerphone feature). Dial the phone number. -ORDial the phone number first, then press /FLASH (or SPEAKER). Press OFF to end your call or place the handset in its base. Answering calls • • Press /FLASH, SPEAKER or any dialing keys. Press OFF to end your call or place the handset in its base. Adjust handset volume The volume control is on the right edge of the handset.
Handset operation • During a call, press the MUTE/DELETE key to disable the microphone. The screen will display MICROPHONE MUTED briefly: • Press MUTE/DELETE again to return to normal two-way conversation. MICRO- PHONE ON will display briefly. Intercom call • From idle (off) mode, press INTERCOM. The handset will display: • The other handset will ring and the screen will display: • Press INTERCOM, SPEAKER or any dialing key to answer the intercom call.
Handset operation Basic operation Call forward • A handset (HS1) on an external call can forward the call to the other handset (HS2) by pressing and holding the INTERCOM key. HS1 will initially show: • HS2 can press /FLASH to answer the call. NOTE: If HS2 does not answer the call in about 30 seconds, the external call will be returned to HS1 and the display will show: If the returned call is not answered within another 30 seconds, the external call will end automatically.
Phonebook operation Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name. When one handset is accessing the phonebook, the other handset cannot access it at the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display on the second handset. Store a new entry • • • • • • Press MENU. With PHONEBOOK selected, press SEL. Press to select STORE. Press SEL. You will be prompted to ENTER NUMBER.
Phonebook operation Each press of a particular key causes characters to be displayed in the following order: Basic operation Key Characters by number of key presses 1 2 3 4 5 6 7 B C 2 a b c 1 space 1 2 A 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q 8 T U V 8 t u v 9 W X Y Z 9 w x 0 0 ? ! / ( ) # ‘ , - . & # Review/dial from the phonebook Press MENU.
Phonebook operation • Press /FLASH or SPEAKER to dial the number. Basic operation NOTE: If there are no entries in the phonebook, when it is accessed, PHONEBOOK IS EMPTY will display. Edit a phonebook entry • • Follow the steps in Review/dial from the phonebook (page 16) to reach the entry to be edited. Press SEL to enter number edit mode. • Press MUTE/DELETE to backspace then press the digit keys to correct the number. Press and hold REDIAL/PAUSE to add pauses if necessary.
Caller ID Basic operation Caller ID - call waiting ID Your phone is capable of displaying the number of the calling party before you answer the phone (caller ID or CID). If the number is contained in the phonebook, the name of the caller will also be displayed. It is also capable of displaying CID information in conjunction with a call waiting alert signal (call waiting caller ID).
Caller ID Press SEL. Use and to scroll through the call log entries. When the beginning or the end of the call log is reached, a double beep will sound. NOTE: The NEW icon in the lower left corner indicates the call has not yet been reviewed. Basic operation • Store caller ID Follow the steps in Review caller ID to scroll to the record to be stored. • While reviewing the call log, press # repeatedly to display the alternate dialing options.
Caller ID • If the phonebook is full, the screen will show: Basic operation Dialing from caller ID • Follow the steps in Review caller ID to scroll to the entry to be dialed. • While reviewing the call log, press # repeatedly to display the alternate dialing options. The available options are: (1 + area code + number, area code + number, 1 + number, number only). Press /FLASH or SPEAKER key to dial the number.
Handset settings Ringer volume • From the idle (off) mode, press SEL then to RINGER VOLUME. • Press SEL. The current ringer volume will be shown: • Press and or enter a digit (0 through 6) to the desired ringer volume. The current ring tone will play and the volume bar is increased or decreased each time the setting is adjusted. At the lowest setting the display will show: • Press SEL. NOTE: The handset will not ring when a call comes in if ringer volume is set to the lowest setting.
Handset settings Basic operation Handset name (preset to VTECH) • You can give each handset its own unique name (such as kitchen or office). The name is shown in the first line when the handset is idle. The name can be a up to 16 characters in length. • From idle (off) mode, press SEL then to HANDSET NAME. • Press SEL. The display will show the current setting, for example: • Press DELETE to backspace then enter the desired name.
Answering system operation Audible indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Turn answering system on or off Set the clock When CL flashes in the message window, you will need to set the correct day and time at the base. 1. Press TIME/SET. The time and day will be announced, followed by “To begin setting the clock, press TIME/SET, then press CHANGE to change the setting or press TIME/SET to continue.
Answering system operation NOTES: 1. You can set the time manually, or allow it to be set automatically with incoming caller ID information. (If you subscribe to caller ID service, fee required.) 2. Press any PLAY/STOP button to exit programming at any time. The PLAY/ STOP buttons are located on the base unit and are labeled numbers 1, 2, and 3. These buttons also playback messages left in their respective mailbox. About mailboxes This answering system has three voice mailboxes.
Answering system operation 1. With the system set for the desired answer mode (normal or announcement only) press MENU until you hear “Announcement. Press MAILBOX or press RECORD. To continue setup, press MENU.” 2. Press REC/MEMO. After you hear “Record after the tone. Press MAILBOX when you are done.” followed by a beep, speak toward the base to record an announcement up to 90 seconds long. 3. Press any PLAY/STOP button to stop recording.The system plays back your recorded message.
Answering system operation Answering system operation Feature summary (Default setting indicated by * ) Syatem announces: Description/directions: “Remote access code. To change the setting press CHANGE.” 50* Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. Choose a two digit number from 40 to 99. “Message alert. To change the setting press CHANGE.
Answering system operation This system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos and announcements (up to a maximum of 99 messages). A message or memo can be up to four minutes long. If the system has less than 30 seconds of recording time left, it automatically turns off. The system will still answer after 10 rings, announce “Memory is full. Enter remote access code.” and wait for the code to be entered.
Answering system operation Press the PLAY/STOP button at any time during playback to exit message playback. You’ll hear a confirmation beep. Adjust playback volume Answering system operation Press VOL + or VOL - to adjust playback volume to a comfortable level. If volume is set to level one, you will not hear incoming messages as they are received. The system beeps three times when you reach the highest or lowest volum setting.
Answering system operation Record a memo 1. Press and release REC/MEMO. The system announces “Please select mailbox.” 2. Press the PLAY/STOP button to select a mailbox for the memo. After the system announces “Record after the tone. Press MAILBOX when you are done.” speak towards the base microphone. The message window displays the length of your memo, up to 99 seconds. If you record longer memo, 99 continues to flash until you finish. 3. To stop recording, press PLAY/ STOP. Call screening 1.
Answering system operation Answering system operation Message window display Window displays 0 1-98 To indicate: 0-99 Memory is full or total number of messages is 99. F No messages in any mailbox. Total number of messages in all mailboxes. Counting 1 to 99 Duration of announcement or memo recording. (Maximum length of announcement is 90 seconds.) 99 (Flashing) Length of recording is more than 99 seconds. 1-99 (Flashing) New message number during message playback.
Answering system operation Remote access You can access many features of this system remotely from a touch tone phone. 1. Dial your telephone number. 2. When the system answers, enter your remote access code (preset to 50). The system beeps once and announces the number of new messages on the system. 3. Enter a remote command (see Remote access commands below). 4. Press * 0 to exit remote operation. Voice menu The system has voice prompts to help you with remote operation.
Headset operation Your phone handset is equipped with a 2.5mm headset jack for use with an optional accessory headset for handsfree operation. If you choose to use the headset option, you must obtain an optional accessory headset that is compatible with the phone. To purchase a headset, visit us on the web at www.vtechphones.com or call VTech Customer Service at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Once you have a compatible 2.
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool). 5.
Important safety instructions F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. 15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
Troubleshooting If you have difficulty operating your telephone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1 (800) 595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377. Problem Suggestion My telephone doesn’t work at all. • Make sure the power adaptor is plugged in. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
Troubleshooting Problem Suggestion I get noise, static, or • Other electronic products can cause interference with your weak signal even when cordless telephone. Try installing your telephone away I’m near the telephone from these types of electronic devices: wireless routers, base. radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. • Microwave oven operates on the same frequency as your telephone.
Troubleshooting Problem Suggestion My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your telephone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment. I hear noise in the handset, and none of the keys or buttons work. • Make sure the power cord is plugged in. I hear other calls while using my telephone.
Troubleshooting Suggestion Common cure for electronic equipment If the unit does not seem to be responding normally, then try putting the handset in its telephone base. If it does not seem to respond, do the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Re-install the battery(ies). 6.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Warranty What does this limited warranty cover? The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions.
FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC Regulations not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
Technical specifications Frequency control Weight Crystal controlled PLL synthesizer Transmit frequency Handset: 170 grams (including batteries) Base: 342 grams Charger: 60.6 grams Base: 5725 - 5850 MHz Handset: 2400 - 2483.5 MHz Power requirements Handset: 3.6V 600mAh NiMH Base: 8V DC @ 650mA Charger: 9 VDC @ 150mA Receive frequency Base: 2400 - 2483.
Index A About announcements 24 About mailboxes 24 Additional information 33-43 Adjust handset volume 12 Adjust playback volume 28 Advance Operation 32 Answering calls 12 Answering system feature setup 25 Answering system operation 23–31 Audible indicators 23 B Base LEDs 11 Base operation 14 Basic operation 11-22 C Call forward 14 Call forward and call transfer 13 Caller ID 18–22 Call screening 29 Call transfer 14 Charging of the handset battery 8 Check battery indicator 9 Checking for dial tone 9 Confe
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon. Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyright 2005 for VTECH TELECOMMUNICATIONS LTD.
