Specifications

37
Additional Information
Troubleshooting
Problem Suggestion
My handset does not
ring when I receive
a call.
• Make sure you have the ringer activated. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged rmly into the
base unit and the telephone jack. Make sure the power cord
is plugged in.
• The handset may be too far from the base unit.
• Charge the battery in the handset for 10-12 hours. For
optimum daily performance, return the handset to its base
unit when not in use.
• You may have too many extension telephones on your
telephone line to allow all of them to ring. Try unplugging
some of the other telephones.
• The layout of your home or ofce might be limiting the
operating range. Try moving the telephone base to another
location, preferably on an upper oor.
• If the other telephones in your home are having the issue,
the problem is in your wiring or local service. Contact your
local telephone company (charges may apply).
• Test a working telephone at the telephone jack. If another
telephone has the same problem, the problem is the
telephone jack. Contact your local telephone company
(charges may apply).
• Other electronic products can cause interference with your
cordless telephone. Try installing your telephone as far away
from these types of electronic devices as possible: wireless
routers, radios, radio towers, pager towers, cell phones,
intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless telephones
• Your line cord might be malfunctioning. Try installing a new
line cord.
M y c a l l e r I D i s n’ t
working.
• Caller ID is a subscription service. You must subscribe to
this service for this feature to work on your telephone.
• Your caller must be calling from an area that supports caller
ID.
• Both you and your caller’s telephone companies must use
caller ID compatible equipment.
I hear no ise in the
handset, and none of
the keys or buttons
work.
• Make sure the power cord is plugged in.
I hear other calls while
using my telephone.
• Disconnect your base unit from the telephone jack, and
plug in a regular telephone. If you still hear other calls, the
problem is probably in your wiring or local service. Call your
local telephone company.