Table of contents Parts checklist....................................................................1 Installation..........................................................................2 Connect power and telephone line cords..........................2 Choose location.................................................................3 Install handset battery.......................................................3 Wall mounting bracket installation.....................................
Table of contents Replacing the handset battery.........................................30 Troubleshooting...............................................................31 Maintenance.....................................................................40 Limited Warranty..............................................................40 Important safety instructions...........................................42 FCC, ACTA and IC regulations........................................43 The RBRC ® seal..............
Important! Before using this telephone, you must read the Important safety instructions on page 42 of this manual. NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.
Handsets (2) Telephone base Base power adapter Charger power adapter Charger Desk/wall mount bracket Batteries (2) Battery covers (2) Belt clips (2) Telephone line cord User’s manual To p u r c h a s e r e p l a c e m e n t batteries, visit us on the web at www.vtechphones.com or call us at 1-800-595-9511. In Canada, go to www.vtechcanada.com or call us at 1-800-267-7377.
Installation Connect power and telephone line cords • Install the telephone base away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. • Connect the power and telephone line cords to the underside of the base as illustrated. • Plug the AC adapter into an electrical outlet. Connect the telephone line cord to the wall jack. • This power unit is intended to be correctly orientated in a vertical or floor mount position.
Choose location For maximum performance of your cordless telephone system: 1. Choose a central location for your telephone base. 2. Install your telephone base and extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 3. In locations where there are multiple cordless telephones, separate the telephone bases as much as possible. 4. Install your telephone equipment away from heat sources and sunlight. 5.
Installation Wall mounting bracket installation (optional) Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For wall mounting, follow these instructions: • First, insert the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the bracket into place.
Check for dial tone fter the batteries are charged, pick up the handset and press TALK/FLASH; you should hear a dial A tone. If you do not, refer to the Troubleshooting section in the back of this user’s manual. Charge the handset battery If battery power is low, NEEDS RECHARGING will appear on the handset. Charge the battery for at least 16 hours the first time. Language • Press PROG, then press or until LANGUAGE is displayed. Press SELECT. • The current setting blinks.
Installation • In the event the battery loses all of its power or is removed, the time setting will be lost. • Press SELECT. The minute is flashing. Press or until the screen displays the correct minute. • Press SELECT. AM or PM is flashing. Press or to choose between AM or PM. Press SELECT. Handset ringer style/battery save ou can select from four different handset ringer styles, or turn the ringer off and extend the Y battery life. 1. With the handset in idle (off) mode, press PROG. 2.
Getting started Installation Belt clip (optional) To attach To remove www.vtechphones.
Telephone operation Handset layout 1. TALK 2. FLASH 3. CHAN (channel) 6 4. REMOVE 5. Answer a call 6. /CID VOL- 1,2 8 /VOL+ 7 7. SELECT 8. OFF 9. REDIAL/PAUSE 5 10. PROG (program) 3,4 9 10 www.vtechphones.
Telephone operation Telephone base layout 11. CHARGE/IN USE 12. Message waiting indicator 13. FIND HANDSET Basic operation 11 12 13 www.vtechphones.
Telephone operation Handset operation • Whenever the phone is in use, call timer will be shown at the top right corner. Making Calls • Press TALK/FLASH, then dial the number. — OR — Dial the number (press then press CHAN/REMOVE to backspace), then press TALK/FLASH . • To answer a call, press TALK/FLASH. • To end a call, press OFF. Ending calls • Press OFF to end your call. — OR — Put the handset on the telephone base or charger to end your call.
Telephone operation • • While phone is not in use, press to display caller ID information. While entering names or numbers into memory, press then press CHAN/REMOVE to delete last character entered. Basic operation /VOL+ • While on a call, press to increase the volume. A double beep will sound when you reach the highest setting. • While phone is not in use, press to display directory entries. • While entering names, press twice to add a space.
Telephone operation Telephone base operation • During a page, if you press OFF on a handset, it will cancel the page on that handset only, the other handset will continue to page for 60 seconds. CHARGE/IN USE • Flashes slowly when the handset is in use. • Glows steadily when the handset is charging in its base. • Flashes in unison with an incoming call.
Telephone operation Language • Press PROG, then press or until LANGUAGE is displayed. Press SELECT. • The current setting blinks. Press or until the screen displays the correct language (English, Espanol, Francais). • Press SELECT to save your selection. Set dial mode Basic operation I f you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you’ll need to change the dial mode. • Press PROG.
Telephone operation Check for dial tone fter the batteries are charged, pick up the handset and press TALK/FLASH; you should hear a dial A tone. If you do not, refer to the Troubleshooting section in the back of this user’s manual. Charge the handset battery The battery may have enough power to allow for short calls. If the battery power is low, NEEDS RECHARGING will appear on the handset screen. For best performance charge the battery for at least 16 hours the first time.
Telephone operation Temporary tone dialing If you have pulse (rotary) dialing, you can change from dial pulse to touch tone dialing by pressing TONE*. This is useful if you need to send touch tone signals for access to telephone banking or long distance services. • The temporary tone feature is useful if you need to send touch tone signals for access to telephone banking or long distance services. Basic operation 1. Press TALK/FLASH. 2. Press TONE*. 3. Dial the number. 4.
Telephone operation Operating range • For clearer reception while on a call, press the CHAN button until any interference is eliminated. • Turning off the voice mail indicator only turns off the NEW VOICEMAIL message on all handsets; it does not delete your voice mail message(s). Use this feature when the phone indicates there is voice mail when you have none, or you have accessed your voice mail from a different phone line (while away from home).
Telephone operation Clear voice mail alert If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by: 1. Press PROG. 2. Press or until screen displays CLR VOICEMAIL. 3. Press SELECT, the screen displays: 4. Press or to select YES or NO. 5. Press SELECT to choose the desired setting. You’ll hear a confirmation tone. Call transfer An external call can be forwarded from one handset (HS1) to the other handset (HS2) by following these steps: 1.
Directory Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset. • Press OFF at any time to exit the directory. • When the memory is full the screen will display MEMORY FULL, an error tone sounds and you will not be able to store a new number until you delete a stored number to make room for another entry.
Directory Edit a directory entry 1. Press . The screen displays DIRECTORY. 2. Press or to scroll alphabetically through entries stored in directory. — OR — Press the dial pad key for the first letter of the entry you want to edit. 3. When the screen displays the entry you want to edit, press SELECT. Then press EDIT flashes.
Directory Erase a directory entry 1. Press . The screen displays DIRECTORY. 2. Press or to scroll alphabetically through entries stored in directory. — OR — Press the dial pad key for the first letter of the entry you want to delete. 3. When the screen displays the entry you want to delete, press SELECT. Then press ERASE flashes. or until SPEED EDIT ERASE 8005959511 4. Press SELECT. The screen displays ERASE NO YES and the number. The current choice flashes. 5. Press until YES flashes. 6. Press SELECT.
Directory 4. Press SELECT. The screen displays ENTER 1-9. 5. Press the key (1-9) to move this entry from the normal directory to the speed dial memory and assign the memory location. You’ll hear a confirmation beep. A memory location number (1 through 9) will be displayed with this entry. Dial a directory number www.vtechphones.com Basic operation 1. Press . The screen displays DIRECTORY. 2. Press or to scroll alphabetically through entries stored in directory.
Speed dial • The entries you stored in speed dial memory will be marked with 01 through 09 in the telephone directory. • Press OFF at any time to exit speed dial mode. • When memory is full the screen displays MEMORY FULL, an error tone sounds, and you cannot store a new number until you delete a record in speed dial memory or the directory. • If the locations is not empty, your new entry will be stored in place of the old and the entry will be moved to a directory location.
Speed dial Basic operation 6. When you finish entering the name, press SELECT or PROG. The screen displays ENTER NUMBER. 7. Enter the telephone number. Press then press CHAN/REMOVE to backspace and make corrections. Press REDIAL/PAUSE to store pauses in the dialing sequence. -ORPress redial/pause to display the last number dialed from this phone. 8. Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the current setting. 9. Press or to change the setting.
Speed dial Delete a speed dial entry 1. Press and hold the speed dial location key (1 through 9) of the entry you wish to delete. 2. When the screen displays the entry you want to delete, press SELECT. Then press or ERASE flashes. until SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays ERASE NO YES and the number. 4. Press until YES flashes. 5. Press SELECT. You’ll hear a confirmation beep. Dial a speed dial number 1.
Caller ID www.vtechphones.com Basic operation Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature.
Caller ID Caller’s telephone number • If you answer a call before the information appears on the screen, it will not be in the call history. • Press OFF at any time to exit call history. Caller’s name This party has called more than once Position of call in call history Date of call Time of call Indicate whether the record is new or not About call history (caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory.
Caller ID Delete records from call history Dial a displayed number 1. Locate the record in call history that you want to dial. 2. Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.
Caller ID • Caller ID numbers may appear with an area code that may not be required for local calls, or without a 1 that may be needed for long distance calls. If the number displayed is not in the correct format, press # repeatedly to see the different dialing options. You can choose to dial with or without the area code and with or without the 1. 2. You can change the number of digits that you dial or store from the call log.
Telephone operation Display screen messages When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for dial tone. PHONE ON The handset is in use. NEW VOICEMAIL You have been alerted by the telephone company that you have received new voice mail. ** PAGING ** The telephone base is paging the handset. BATTERY LOW The battery needs to be recharged. SCANNING... The handset is changing to another of the 30 channels available. OTHER HANDSET ON OR OUT OF RANGE 1.
Battery information Battery care and maintenance After your battery is fully charged, you can expect the following performance: • If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced.
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (see page 3 and 30). For optimum daily performance, return the cordless handset to the telephone base after use.
Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge • Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone base or charger should be on. • Remove the battery from the handset and install it in the spare battery compartment on the side of the telephone base and let it charge for 16 hours. Then re-install the charged battery into the handset.
Troubleshooting Problem Suggestion The CHARGE/IN USE Indicator on the telephone base is flashing • This is a signal that the battery is very low, completely depleted, or when there is no electrical contact between the battery and the telephone base. • Ensure the connector of the battery is securely plugged into the handset and place the handset in the telephone base for charging. There is no dial tone. • First, try all the above suggestions. • Move the cordless handset closer to the telephone base.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • Make sure the ringer is on. (See page 14). • Make sure the telephone line cord and power adapter are plugged in properly (see page 2). • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. • There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
Troubleshooting Problem Suggestion www.vtechphones.com 35 Additional information My handset does not • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this ring when I receive user’s manual. a call. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the telephone base. • Charge the battery in the handset for 16 hours.
Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. • Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in your area. Refer to the Set d al mode section of this user’s manual (page 13) to set the dial mode.
Troubleshooting Suggestion There is noise or interference during a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone.
Troubleshooting Problem Suggestion • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information. My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID.
Troubleshooting Suggestion My cordless handset beeps five times and is not performing normally • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging and removing the battery from the handset. Wait for 15 seconds then plug in the battery and plug in the power.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.
Limited Warranty 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, please call 1-800-595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product controls and features may save you a service call.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations * Remain on the line and briefly explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Technical specifications Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.5 MHz Receive frequency Telephone base: 5863.80 - 5872.5 MHz Handset: 912.75 - 917.
Index A About call history (caller ID) 25-28 Answering calls 10 B Battery information 30 Belt clip 7 C Caller ID 25-28 Call transfer 17 Charge the handset battery 5, 14 Check for dial tone 5, 14 Choose location 3 Clear voicemail alert 17 Connect power and telephone line cords 2 D Delete all calls 27 Delete a specific call 27 Delete a speed dial entry 24 Delete records from call history 27 Desk/table bracket installation 4 Dial a directory number 21 Dial a displayed number 27 Dial a speed dial number 24 D
Index T Table of contents i, ii Technical specifications 45 Telephone base layout 9 Telephone base operation 12 Telephone operation 8-17, 29 Temporary tone dialing 15 The RBRC® seal 44 Troubleshooting 31-39 V Voice mail indicator 12 W Wall mounting 4 www.vtechphones.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China. v0.
User’s manual www.vtechphones.
