Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 89 of this manual. The information contained in this manual is believed to be correct at the time of printing. Some of the contents in the phone may differ depending on the software version in your phone. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone.
Table of Contents Package Contents List Getting to know the ip8301 Phone Keypad and Screen Layout Handset Status Icons Using the Handset Chart of characters Chart of symbols Base Layout Activation Activating the Phone Basic Calling Features Answering a call Making a call Making an internal “Intercom” call Answering an external call during an “Intercom” call Call waiting for External Calls Redial Basic Phone Operations Handset Speaker phone and hands-free Mute Volume Remote Firmware Upgrade Multiple Profiles
Regulations Technical Specifications Frequency control Transmit frequency Receive frequency Channels Nominal effective range Size Weight Power requirements Memory Troubleshooting During Installation During Activation Feature Specific Index 93 95 95 95 95 95 95 95 95 95 95 96 96 97 103 105 4
Package Contents List Package Contents List 5
Getting to know the ip8301 1. Earpiece - Audio output for telephone calls. 8. Display Screen – Screen for Visual display 2. 9. Right softkey – Press this key to select the action shown on the bottom right of the screen. (Home key) – Press this key to toggle between Phone content and Comcast related content 3. Left softkey – Press this key to select the action shown on the bottom left of the screen. 10.
Handset Status Icons No connection to the telephone base. Make sure the telephone base is powered on and the telephone is within its range. 2. The handset is not registered to a telephone base. See page 40 for registration instructions. 3. Handset has signal and is communicating with the telephone base. 4. There are new voicemail messages. 5. There are new email messages 6. The telephone line is in use. 7. Battery indicator. An animated battery icon is displayed when the battery is charging. 8.
Using the Handset The handset has two softkeys that serve multiple functions. The text shown above the softkey indicates the current function of the key. If no text is shown, then the key has no function. Basic navigation • Press up or down navigation key • Press the left or right navigation key or to move the cursor character by character within the same text box Press the center NavKey/SEL/ to select a given option. Return to the idle screen at anytime by pressing OFF.
Chart of characters Lower case: 9 Getting to know the ip8301 Use the dial pad and the chart below to enter a text.
Upper case: Getting to know the ip8301 Chart of symbols Press the * key in text entry mode will present a chart of different symbols as shown in the following table.
Base Layout 4. LINE IN USE – A blinking orange light indicates that there is an incoming call. A steady orange light indicates that the telephone line is in use. If the light is off, the telephone line is not in use. 1. FIND HANDSET – If you misplace a handset, press this button to make the handset ring. To stop the ringing, press OFF on the handset, or press FIND HANDSET on the telephone base again. 2. POWER – A steady red light indicates the base is powered on. 5.
Activating the Phone The phone needs to be activated to use Comcast features. To activate your phone: • • to select the activation link “Activate your Comcast Digital Voice service” Press center Navigation key/SEL/ The screens will guide you through the activation process.
Basic Calling Features The handset allows you to answer internal as well as external call. • • To answer the incoming call, press softkey Answer or key on the handset. Once the call is connected, the screen will display call connection screen with destination number. To disconnect the call, press OFF key.
Making a call • • • Use keypad to enter the destination number you wish to reach and press Call softkey / key to make the call. A splash screen will be displayed with the destination number. Call connecting screen and call in progress screens will follow with the destination number and the timer displaying the duration of the call. Press OFF Key to end the call.
Making an internal “Intercom” call • • • Use keypad to enter the destination handset number you wish to reach and press softkey Intercom/ make the call. A splash screen will be displayed with destination handset number. Call connecting and call in progress screens will follow with the destination number along with the timer displaying the duration of the call. Press OFF key to end the call.
• • During an intercom call, when there is an incoming external call, press softkey Answer on the handset and the intercom call will end automatically. To end the intercom call without answering the incoming call, press OFF on the handset. Call waiting for External Calls • If you have call waiting service, there will be a tone if there is an incoming call during a telephone conversation. Press the key or softkey Answer to answer the new incoming call.
The handset allows you to redial a number. • To redial a number press the REDIAL/REMOVE key, a list of last dialed numbers is displayed. • Use up or down navigation key • Press or to choose the entry. key to make a call to the selected entry. For more information about the calling features, refer the ‘welcome kit’ available in the package.
Basic Phone Operations • During a call, press key to select between speakerphone and normal handset use. Mute • While you are on a call, press softkey Mute to prevent the other end party to hear your voice, and press softkey UnMute to return to two-ways conversation. Volume • During a call, press the up or down navigation key and a volume bar will be displayed in the screen.
Remote Firmware Upgrade T 19 Remote Firmware Upgrade Operations Remote Firmware upgrade is a process of upgrading your phone for any updates in the network. This process is initiated in the Silver Base whenever there are any new software updates available in the server. This process happens while you are on the Home screen or accessing any of the online services.
Multiple Profiles If you are logged into your profile, you will be able to access Email and Network Address book features. If you are not logged into your profile, you will have access only to Visual voicemail, Yellow pages, Local Address book, Headlines and Weather. If you are logged into your profile, then your profile name will be displayed in the Home screen as shown in the figure.
Create New user • From the Home screen choose the Login softkey. • • • Choose Create New User and Press center Navigation key/SEL/ . Type the user name and password and press OK softkey. If the user name and password is valid, then the profile will be created successfully and will ask if you would like to change the display name. Pressing Yes asks for the Display Name. Typing the display name and pressing OK displays the users screen.
If you have to login to your profile, • Press the softkey Login from the Home Screen • • • Choose the profile and press center Navigation key/SEL/ Type in the password and press OK softkey. You will be logged in . If you have to logout from your profile, • • Press the softkey Logout from the Home screen You will be logged out and the Home screen will be displayed.
Profile Settings Delete User This feature allows you to delete a user: • Press the softkey Menu from the Home Screen Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. to display the settings • Choose the Profile Settings menu option and press the center Navigation key/SEL/ • Choose the Delete User option and press the center Navigation key/SEL/ • • • . Choose the user and press center Navigation key/SEL/ Press Yes softkey from the confirmation screen.
Auto Logout to display the settings • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • Choose the Profile Settings menu option and press the center Navigation key/SEL/ • Press the up or down Navigation Key • Navigation key/SEL/ . Choose the timings from the options displayed in the screen. Choosing Never log me off option will disable the auto logout timer. Once the option is chosen press Done softkey.
Change Display Name • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • • Choose the Profile Settings menu option and press the center Navigation key/SEL/ to select. Press the up or down Navigation Key to choose the Change Display Name option and press the center • Navigation key/SEL/ . Type the display name and press OK softkey.
Phone Settings Ringer Volume • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • Press the up or down Navigation Key center Navigation key/SEL/ to display the settings or to choose the Phone Settings menu option and press the or to choose the Ringer Volume option and press the softkey to select. • Press the up or down Navigation Key Change to change the ringer volume.
Keypad Tone • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • Press the up or down Navigation Key • • center Navigation key/SEL/ to select. Press the up or down Navigation Key to choose the Keypad Tone menu option Press the up or down navigation key to choose On or Off and press the softkey Change to turn on or turn off the keypad tone.
Contrast This feature allows you to adjust the contrast of the handset’s screen. To set the contrast level: • Press the softkey Menu from the Home Screen Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • Press the up or down Navigation Key center Navigation key/SEL/ or to display the settings to choose the Phone Settings menu option and press the to select. • Press the up or down Navigation Key Change to change the contrast.
Reset Settings • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • Press the up or down Navigation Key center Navigation key/SEL/ • • or to display the settings to choose the Phone Settings menu option and press the key to select. or to choose the Reset Settings menu option and press the softkey Press the up or down Navigation Key Change to reset. Press softkey Yes key to reset the Phone settings.
Ring Tones • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. to display the settings • Press the up or down Navigation Key or • Press the up or down Navigation Key Options. or • Press the up or down Navigation Key or to choose one of the below options Select the Option Play to play the selected ring tone. Select the Option Set as Ring Tone (Home) to set the ring tone for normal phone calls.
Time This feature allows you to set the time for handset. Follow the below steps to set the time: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • • • Press the up or down Navigation Key or to choose Time to display the time options. Select the Time option in the Time screen and press softkey Options. Choose the Set option and press the softkey Select to set the time.
Phone Settings-Time – Set Time 32
Registration Settings Handset Settings Register to Base This feature allows you to subscribe a handset to a base station: Before registering the handset with the base station, press the FIND HANDSET button in the base till the VMWI and LINE IN USE lights blink alternatively. When the lights start blinking, register the handset. The default PIN for registering the handset with the base station is 0000.
Handset Settings 34
Select Base This feature allows you to select one of the subscribed base stations for the handset. • Press Softkey Menu from Home screen Choose the Settings icon from Menu screen and press center Navigation key/SEL/ • Press the up or down Navigation Key the Select key to select. or • Press the up or down Navigation Key to select. or • Press the up or down Navigation Key or display a list of subscribed base stations.
Base Settings This feature allows you to change the system PIN of the base station. Maximum number of PIN digits that can be entered is 4. To change the system PIN: • Press softkey Menu from Home screen • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • Press the up or down Navigation Key the Select key to select. • Press the up or down Navigation Key select. • Press the up or down Navigation Key or to choose Change Sys.
Base Settings If you forget the PIN, “reset” the base and enter the default PIN in place of Old PIN and change the sys. PIN. To reset the base, please refer to section ‘Troubleshooting’ for details. This feature allows you to change the system PIN of the base station. This system PIN is used only for registering / de-registering a handset with the base station.
De-register Handset • Press Softkey Menu from Home screen • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. • Press the up or down Navigation Key the Select key to select. • Press the up or down Navigation Key select. • Press the up or down Navigation Key or to choose De-register Handset and press the softkey Select to select. Enter the PIN for verification and press softkey Apply to display a list of handsets subscribed to the base station.
Base Settings 39
Clear VMWI(Voice Mail Waiting Indicator) This feature is used to clear the Voice Mail Waiting Indicator located in the base station. • • Choose the Settings icon from Menu screen and press center Navigation key/SEL/ menu options. Press the Settings icon in Menu screen to display the settings menu options. or to display the settings • Press the up or down Navigation Key the Select key to select. • Press the up or down Navigation Key select.
Base Settings 41
Help Help Help – Call Features This feature allows you to view the Call Features related queries and the solutions. • Press softkey Menu from Home screen • Choose the Help icon from Menu screen and press center Navigation key/SEL/ options. • Press the up or down Navigation Key Navigation key/SEL/ • to choose Call Features menu option and press the center to display the list of queries related to the selected service.
Help – Online Services • Choose the Help icon from Menu screen and press center Navigation key/SEL/ options. • Press the up or down Navigation Key Navigation key/SEL/ • Press the up or down Navigation Key or to choose a service from the list of online services and press the to display the list of queries related selected online service. Press the up or down Navigation Key Navigation key/SEL/ to choose Online Services menu option and press the center to display the list of online services.
Online Services Weather Updates • • • • • Press the left or right Navigation Key or to choose Weather icon in the Home screen, and press the center Navigation key/SEL/ to select. You can also choose Weather icon by selecting the softkey Menu and then selecting Weather icon. In Check the Weather screen enter the zip code for which the weather needs to be viewed. Use Left navigation key to clear the zip code entered. Press softkey Ok to view the weather updates.
Headlines This menu allows you to browse through Internet content such as: news headlines, sports scores and your horoscope. Press the softkey Menu from Home screen. • Press the left or right Navigation Key • to select. center Navigation key/SEL/ Headlines screen will be displayed with News, Sports and Horoscope options. • Use up and down Navigation Key key/SEL/ or or to choose Headlines icon in the Menu screen, and press the to choose the desired option and Press center Navigation .
Data Connectivity Error Data Connectivity Error occurs when the phone is unable to contact the Comcast Data services. This error may occur while activating the Phone or while accessing services like Weather, Headlines, Help.
Yellow Pages This feature allows you to view Yellow Pages where the various business listings can be found depending on the specified location and the corresponding contact can be saved / called from the phone. Location • Choose the Yellow Pages icon using left or right Navigation Key center Navigation key/SEL/ Home screen or when in Home screen and press the .
Previous Locations • Choose the Yellow Pages icon using left or right Navigation Key center Navigation key/SEL/ when in Home screen and press the . • Select the option Location using up or down Navigation key • • • Select the option Select any of the The new location location The new location • or or Previous Locations using up or down Navigation key or location if you want to change the address and press Enter will be displayed in the screen.
Enter full address This feature allows you to enter the full address if do not have the zip code of your location. Choose the Yellow Pages icon using up or down Navigation key • • • . center Navigation key/SEL/ Select the option Location and select Enter full address option Type the City & State in the text boxes.
Top Searches • Choose the Yellow Pages icon using left or right Navigation Key center Navigation key/SEL/ or when in Home screen and press the . • • Select the option Top Searches and press center Navigation key/SEL/ . The list of top searches for the business listings such as Movies, Restaurants, Pizza will be listed • • Select any of the business listing and press center Navigation key/SEL/ The list of theater names with the phone numbers will be displayed. • • .
Search by Category • Choose the Yellow Pages icon using left or right Navigation Key center Navigation key/SEL/ or when in Home screen and press the . • • Select the option Search by Category and press center Navigation key/SEL/ The list of categories such as Arts and Entertainment, Auto, Dining will be listed • .
This feature allows you to view the previous searches for the business listings depending on the specified location • Choose the Yellow Pages icon using left or right Navigation Key center Navigation key/SEL/ or when in Home screen and press the .
Call Log • • • • • The call Log (included Missed calls, Answered calls and Dialed calls) can store up to 30 entries. You can review and redial the entries present in the call log. Entries are displayed in order from the most recent entry to the oldest entry. When the call history is full, the oldest entry is deleted to make room for new entries. To access Call Log: o Press softkey Menu in the home screen.
The most recent Missed calls with telephone number will be stored in Missed calls list. • Press softkey Menu when in Home. • Choose Call Log using up or down Navigation key display Call Log screen or and press center Navigation key/SEL/ • Press the up or down Navigation key or to choose Missed Calls and press the softkey Select. Missed calls screen will display all the missed calls with telephone number, date and time. • Press the up or down Navigation key or to choose an entry.
Answered Calls The most recent Answered Calls will be stored in Answered Calls list. • Press softkey Menu when in Home. Choose Call Log using up or down Navigation key Call Log screen • Press the up or down Navigation key or to choose Answered Calls and press Select Key to select. Answered calls screen will display all the Answered Calls with telephone number, date and time. No Answered Call will be displayed if there are no Answered call entries.
Dialed calls • Choose Call Log using up or down Navigation key Call Log screen • Press the up or down Navigation key or or and press center Navigation key/SEL/ to display to choose Dialed Calls and press center Navigation to select. Dialed call screen will display all the Dialed calls with telephone number, date and time. key/SEL/ No Dialed Call will be displayed if there are no dialed call entries. • Press the up or down Navigation key or to choose an entry.
Advanced Features Visual VoiceMail Access-Setup Telephone number • • • • Choose the VoiceMail icon using left or right Navigation Key or when in Home screen and press Select key to access the voicemail service. If the Telephone Number has not yet been configured for the Voice Mail then a message indicating that telephone number needs to be set up is shown. Press Continue to go to the next screen to set up the telephone number. Key in the Telephone Number and press Done. Key in the PIN and press Ok.
Visual VoiceMail Access • Choose the VoiceMail icon using left or right Navigation Key Navigation key/SEL/ or when in Home screen and press center to access the voicemail service. • Press right softkey Menu when in Home /profile specific screen • Choose the VoiceMail icon using Navigation Key to access the voicemail service.
Options-Display New Choose the VoiceMail icon using left or right Navigation Key • Navigation key/SEL/ Press the softkey Options. • Choose Display New using Navigation Key the unread mails are displayed. , , or or when in Home screen and press center and press center Navigation key/SEL/ 59 .
Options-Display Saved Choose the VoiceMail icon using left or right Navigation Key • Navigation key/SEL/ Press the softkey Options. • Choose Display Saved using Navigation Key the read mails are displayed. , , or 60 or when in Home screen and press center and press center Navigation key/SEL/ .
Options-Display All • When in the Display Saved Screen press the softkey Options. • Choose Display All using Navigation Key mails are displayed. , , or and press center Navigation key/SEL/ . All the Visual VoiceMail Listening to Voicemail • Choose the VoiceMail icon using left or right Navigation Key Navigation key/SEL/ • • or . Choose the Voicemail and press center Navigation key/SEL/ Press the softkey Play. The voicemail is played. 61 .
• Choose the VoiceMail icon using left or right Navigation Key Navigation key/SEL/ or when in Home screen and press center . . • Choose the Voicemail and press center Navigation key/SEL/ • • Choose Delete Option using up or down Navigation key or and press center Navigation key/SEL/ Press the softkey Yes to confirm the Delete. The Selected voicemail is deleted and the details of the next voicemail will be displayed. 62 .
Voicemail - Call • Choose the VoiceMail icon using left or right Navigation Key when in Home screen and press center . • Choose the Voicemail and press center Navigation key/SEL/ • Choose the option Call using up or down Navigation key or and press center Navigation key/SEL/ . The contact from whom the voicemail was received will be called. Once the call is over you will return to the Voicemail screen. 63 .
Voicemail – Save Number Choose the VoiceMail icon using left or right Navigation Key Navigation key/SEL/ or . • Choose the Voicemail and press center Navigation key/SEL/ • Choose Save Number Option using up or down Navigation key key/SEL/ • when in Home screen and press center . or and press center Navigation . Type the name and choose the number using up or down Navigation key or and press softkey Done. Saving a number from Voicemail saves the number to both Personal and Shared Address Book.
Email You must login to your profile to access email. This feature allows you to view your updated Comcast.net emails. • While logged in to your profile, Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon in the Menu screen, and press the center • Navigation key/SEL/ to select email. Email screen with the list of Read and Unread emails will be displayed. Pressing Off will show the CIS without the Email alert even though 2 emails are still unread.
Email Reading an Email This feature allows you to read an Email. • Press softkey Menu from Home screen. • Press the left or right Navigation Key • Navigation key/SEL/ to select Email screen with the list of Read and Unread emails will be displayed. • Press the up or down Navigation key key/SEL/ or or to choose Email icon in the Menu screen, and press the center to choose an email and press the center Navigation . The contents of the email will be displayed.
Replying to an Email • Press the left or right Navigation Key Navigation key/SEL/ or to choose Email icon in the Menu screen, and press the center to select. Email screen with the list of Read and Unread emails will be displayed. • Press the up or down Navigation key or • key/SEL/ . The contents of the email will be displayed. Press Options. A list of message options will get displayed. • Press up or down Navigation key • or Press up or down Navigation key the message and press softkey Send.
Forwarding an Email • Press the left or right Navigation Key Navigation key/SEL/ or to choose Email icon in the Menu screen, and press the center to select. Email screen with the list of Read and Unread emails will be displayed. • Press the up or down Navigation key • key/SEL/ . The contents of the email will be displayed. Press Options. A list of message options will get displayed.
Email The User can also type in the email address in the Address screen instead of selecting the contact from the Address Book.
Deleting an Email • Press the left or right Navigation Key Navigation key/SEL/ or to choose Email icon in the Menu screen, and press the center . to select. Email screen with the list of Read and Unread emails will be displayed • Press the up or down Navigation key • key/SEL/ . The contents of the email will be displayed. Press Options. A list of message options will get displayed. • Press up or down Navigation key selected Email will get deleted.
Refreshing the Email Inbox This feature allows you to delete an Email. • Press softkey Menu from Home screen. Press the left or right Navigation Key Navigation key/SEL/ or to choose Email icon in the Menu screen, and press the center . to select. • Press the up or down Navigation key • key/SEL/ .. The contents of the email will be displayed. Press Options. A list of message options will get displayed.
While in Address Book screen, press the up Navigation key screen. Press the Down navigation key Press the Left navigation key Press the Right navigation key to navigate to the previous contact in the same to navigate to the next contact in the same screen. to navigate to the list of contacts in the previous screen in the Address book. to navigate to the list of contacts in the next screen in the Address book.
This feature allows you to view the contacts stored in the Personal/Network Address book. To view the Address book: • While in Home screen, press the left softkey Users and login to your profile by tying your password • While logged into your profile screen, press the icon Address Book using left or right Navigation Key or • and press the center Navigation key/SEL/ to select.
Viewing a Contact in Address Book This feature allows you to view the Name, telephone number and email address of the contacts stored in the Address Book. To view a contact in the Address book: While in Home screen, choose the icon Address Book using left or right Navigation Key the center Navigation key/SEL/ , or and press to select. • Press the Navigation Key , • Press the center Navigation key/SEL/ selected contact. or to choose a contact you want to view.
This feature allows you to make an outbound call to the contacts stored in the Address Book. To make an outbound call from the Address book: • While in Home screen, choose the icon Address Book using left or right Navigation Key the center Navigation key/SEL/ and press to select. • Press the Navigation Key view the contact. • Select the contact number you want to reach using up and down navigation key, and press the key to make the call.
Creating a New Contact in the Shared Address Book This feature allows you to add a new contact in the Shared Address Book. If you are not logged into your profile and when you add a new contact from the Home screen then the contact will be stored in Shared Address book only To add a new contact: While in Home screen, choose the icon Address Book using left or right Navigation Key • the center Navigation key/SEL/ to select. The contact list will be displayed. Press softkey Options.
Address Book 77
Creating a New Contact in the Personal Address Book To add a new contact: • While in Home screen, choose the icon Address Book using left or right Navigation Key • the center Navigation key/SEL/ to select. The contact list will be displayed. Press softkey Options. and press • Use up or down Navigation key be displayed. • Press the up or down Navigation key or to enter the Name in the Dialog box Name using Phone keypad. Press the REDIAL/REMOVE key to clear the content of the text box.
Address Book 79
Searching a Contact in the Address Book This feature allows you to search an existing contact from the Address Book. To Search contact: While in Home screen, choose the icon Address Book using left or right Navigation Key or and press • to select, a contact list will be displayed. the center Navigation key/SEL/ Press the key corresponding to the first letter of the contact’s name. E.g.: To find a contact starting with ‘M’ press 5 and scroll to the contact using Navigation keys.
Editing a Contact This feature allows you to edit an existing contact stored in the Address Book. • While in Home screen, choose the icon Address Book using left or right Navigation Key the center Navigation key/SEL/ , or and press to select. • Press the Navigation key , or to choose a contact you want to edit. • Press the center Navigation key/SEL/ to view the contact details. The Name, and the telephone numbers already stored for the selected contact will be displayed.
Address Book BBooABBook 82
Deleting a Contact This feature allows you to delete an existing contact stored in the Address Book. To delete a contact: • While in Home screen, choose the icon Address Book using left or right Navigation Key • Press the Navigation key • Press softkey Options. Press the up or down Navigation key • • • and press softkey Ok for delete confirmation. Press center Navigation key/SEL/ Address Book screen will display the contacts list without the deleted contact.
Copy To Phone This feature allows you to copy a Personal Address Book contact to Phone/Shared Address book so that it is available all the time even in case of network failures To copy a contact: While in Home screen, choose the icon Address Book using left or right Navigation Key the center Navigation key/SEL/ or and press to select. • • Press the Navigation key , , or to choose a contact you want to copy to phone. Press softkey Options. Press the up and down navigation key to choose Copy To Phone.
After the battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) While not in use (standby*) 2 hours 96 hours (4 days) *Handset is off the telephone base but not in use The battery needs charging when: • A new battery is installed in the handset. • The telephone beeps twice when taken off the telephone base. • Battery indicator on the handset display is flashing. NOTE: To purchase a new battery pack, visit www.vtechphones.
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display Searching. You can access the handset directory, and certain parts of the menu system, i.e.
About Cordless Telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the base and the cordless handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
A. Tel 1: prewired with RJ11 of the base B. Tel 2: second telephone line C. USB connector D. Ethernet connector: prewired with RJ45 of the base E. Reset button: resets the modem as if you power cycled the unit. Use a non-metallic object to press this button F. Cable: connector for the coax cable G.
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool). 5.
911 Limitation: In the event battery operating time is exhausted, you will not be able to make or receive any calls, including 911, E911 or emergency calls. SAVE THESE INSTRUCTIONS 90 IMPORTANT SAFETY INSTRUCTIONS 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D.
What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing Address, and telephone number.
Regulations 93 REGULATIONS FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
REGULATIONS The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.
Technical Specifications Crystal controlled PLL synthesizer Transmit frequency Handset: 1920-1930 MHz Telephone base: 1920-1930 MHz Receive frequency Handset: 1920-1930 MHz Telephone base: 1920-1930 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Weight Handset: 145mm X 50mm X 30mm Telephone base: 150mm X 120mm X 30mm Handset: 85 grams (including battery) Telephone base: 226.
For more details, you can also refer the Onscreen Help menu option under Settings menu. If you need any further general / feature related queries, call 1-800-comcast for support. For activation specific queries, contact 1-800-931-0790 for support. During Installation Problem Could not find one or more of the items mentioned in the check list. ‘POWER’ light in the base is not glowing. ‘POWER’ light in the Voice Modem is not glowing.
During Activation Problem Suggestion This screen is displayed when the phone handset has lost wireless connection with the Silver Base. Please perform the following steps to resolve the issue: • Verify that the Base’s AC adapter is plugged in and the Power light is on If the problem persists call 800-931-0790 This means there is a communication problem between the Black Modem and the Silver Base. To resolve the issue please perform the following steps: • Press Retry.
The phone system is unable to communicate with the Comcast data Services. To resolve the issue, perform the following the steps: • Press Retry.
• Press Back to read / accept the E911 agreement • Call 1-800-931-0790 for clarification on the agreement. • Press Back to read / accept the Terms and Conditions • Call 1-800-931-0790 for clarification on the Terms and Conditions. The activation process took longer than 30 minutes. This may be caused by network traffic or a communication error with the hardware.
The Silver Base Info light did not come back on after resetting the Black Modem.
• Press the Speaker key as defined on the Familiarize Yourself with your Telephone Handset page • Do you hear dial tone? If you still don’t hear dial tone, check that the cables between the Black Modem and Silver Base are securely connected • Press Retry and redo the dial tone test If you still don’t hear dial tone, reset the system by performing the following steps: • Remove the power cable from the Black Modem and remove the battery pack • Remove the AC adapter from the Silver Base • Press and hold the OF
• If you waited 5 minutes and did not receive a test call, please follow the steps below to resolve the issue: • Remove the power cable from the Black Modem and remove the battery pack • Remove the AC adapter from the Silver Base • Press and hold the OFF button on the handset until the Comcast logo appears • Reconnect the power cable to the Black Modem and reinstall the battery pack • Reconnect the AC adapter to the Silver Base • Wait until the power, Internet and Info lights are glowing on the Base.
Feature Specific Suggestion I can not make any calls from my cordless handset? • Try plugging the cable to different jack to find if the issue is isolated to one phone or jack. • While calling out of your local calling area, confirm that you are dialing 1, then the area code and then the number. • While calling international calls, confirm that you are dialing 011, plus the country code, then the phone number. • If you are unable to both make and receive calls, review the FAQ for ‘No dial tone’ condition.
Suggestion How do I reset my base? • Press the "reset" button located on the back of the unit. Until you see the lights on the front of the unit go off. Release the reset button and wait for the unit to cycle up. It may take up to five minutes for the unit to reset. • It is very important that you not unplug the Voice modem from its power source when troubleshooting your Comcast Digital phone service.
Index Battery, 81, 82 hands-free, 12 ABOUT CORDLESS TELEPHONES, 84 BATTERY, 81, 82 Headlines, 59, 67, 68, 78 Add a New Entry in the Contact List, Call Log, 47 Help, 33 40, 43 Address Book Creating a New Contact, 40, 41, 43 Answered calls, 49 Help – Call Features, 33 Dialed calls, 50 Help – Online Services, 35 Missed calls, 48 Help – Voice Mail, 34 Deleting a Contact, 45, 46 Call waiting, 10 Editing a Contact, 44 Calling Features, 7 20, 21, 22, 23, 24, 25, 26, 27, 29, Making a call to a c
Registration Settings, 27 Tech Specs, 93 Missed calls, 48 Regulations, 91 TECHNICAL SPECIFICATIONS, 93 Mute, 12 Ring Tone, 23 Telephonly Modem, 85, See Online Services, 76 Ring Tones, 23 Telephonly Modem Connections, 85 Horoscope Updates, 80 Ring Volume, 13, 14, 15, 17, 18 Trouble shooting, 34 News Headlines, 78 Ringer Volume, 13, 14, 15, 17, 18 Value Added Services, 35 Sports Updates, 79 Select Base, 29 View a Contact in Address Book, 38 Set Contrast, 20 View Address Book, 36, 37 Set
