User Guide

49
Screen robocalls
If Smart call blocker is on, and you have set profile to screen
robocalls, the telephone plays a screening announcement to
the caller when receiving the following incoming home calls.
It asks the caller to press the pound key (#) before putting the
call through to you.
• Incoming home calls with numbers that are “out of area“ or
with numbers set to “Private“;
• Incoming home calls with absent caller ID numbers;
• Incoming home calls with numbers that are not in your
phonebook, allow list, nor block list; or
• Incoming home calls with names that are not in your star
name list.
Screen calls without asking for caller names
When screening a home call, the telephone announces to
the caller, “Hello. Calls to this number are being screened by
Smart call blocker. If you’re a family member, friend or invited
caller, please press pound to be connected. If you’re a solicitor,
please hang up now.” After the caller presses the pound key
(#), the telephone announces to the caller “Please wait a
moment while your call is connected.”. The telephone starts
ringing, and you can answer the call.
This option is suitable for you to filter calls that uses autodialers
to deliver prerecorded messages, for example, robocalls and
telemarketing calls.
N OTES
• The telephone announces to the caller with “Hello. Calls to this
number are being screened by Smart call blocker...” If you have
recorded your name in the screening announcements, your
recorded name will replace “this number” in the announcements.
See Screening announcements.
• The screening feature of Smart call blocker is applicable to home
calls only.
• If the caller hangs up before the home call is screened, or without
leaving his/her name while the call is being screened, the call will
be logged as missed call in the caller ID log.
• While a home call is being screened, you can press ANSWER,
HOME/FLASH or
to stop screening and answer the call.
• If Smart call blocker is on and you receive a call waiting home call:
- Smart call blocker will not screen a call waiting home call without
number while on a call. You can press ANSWER,
HOME/FLASH or
to take the new call.
- After you have picked up a screened home call, the telephone
checks whether the call waiting number is in the phonebook,
block list or allow list. It also checks whether the caller name is
in the star name list. After that, The telephone then displays the
caller ID information or “Blocked call” accordingly. You can press
ANSWER,
HOME/FLASH or
to take the new call, or press
CALL BLOCK to block it.
- While the telephone is screening a home call, the new call will
be ignored and logged as missed call in the caller ID log.
• Robocalls are unable to respond to the screening announcement,
and therefore, will not get through and ring. If you want to allow
some robocalls to get through, save their names in the star name
list. See Star name list.
• The telephone can respond to remote access code while it is
playing the screening announcement. This allows you to access
your answering system from an unknown number remotely. See
Remote access.
Option while on a call
When you are on a home or cell call and speaking to the caller,
and you do not want to continue the call, you can press BLOCK
to end the call. The telephone plays the block announcement
“The number you are calling is not accepting your call. Please
hang up.“ to the caller, and the call will be terminated. The
caller’s number, if available, will be added toyour block list.
Using a cordless handset or the telephone base:
• Press BLOCK. The screen displays Block and end? and the
caller’s number, if available. Press YES to end the call.
N OTES
• The caller’s number, if available, will be saved to the block list. The
screen displays Added to block list after pressing YES. If caller’s
number is not available, the screen displays No number available
to block..
• You can press BLOCK to end the call even if Smart call blocker is
turned off.