User Guide

65
The answering
system does not
record messages.
Make sure the answering system is on.
When the answering system is on,
ANS ON should display on the handset and
the telephone base.
When the answering machine memory is
full, it does not record new messages until
some old messages are deleted.
If you subscribe to voicemail service, change
the number of rings so that your answering
system answers before your voicemail
service answers. To determine how many
rings activate your voicemail service, contact
your telephone service provider.
The messages on the
answering system
are very difficult to
hear.
Press VOL+ on the telephone base or
VOL
on the handset to increase the
listening volume.
The answering
system does not
announce the correct
day of the week for
recorded messages
time stamp.
Make sure you have set the date and time.
See Configure your telephone section.
The messages on the
answering system
are incomplete.
If a caller leaves a very long message,
part of it may be lost when the answering
system disconnects the call after the preset
recording time.
If the memory on the answering system
becomes full during a message, the
answering system stops recording and
disconnects the call.
If the caller’s voice is very soft, the answering
system may stop recording and disconnect
the call.
The answering
system does not
respond to remote
commands.
Make sure you enter the correct remote
access code.
Make sure you are calling from a touch-tone
telephone. When dialing a number, there
should be tones. If there are clicks, then it
is not a touch-tone telephone and cannot
activate the answering system.
The answering system may not detect
the remote access code when your
announcement is playing. Wait until the
announcement is over before entering the
code.
I subscribe to a
nontraditional
telephone
service that uses
my computer
to establish
connections, and my
telephone doesn’t
work.
Make sure your computer is powered on,
and your Internet is working properly.
Make sure to plug your USB telephone
adapter into a dedicated USB port on your
computer. Do not plug into a multiple port
USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your
computer may not have enough power. In
these instances, try using a USB hub with its
own external power supply.
If you are using a firewall, it may prevent
access to your nontraditional telephone
service. Contact your service provider for
more information.
I accidentally set my
LCD language to
Spanish or French,
and I don’t know
how to change it
back to English.
While the handset is not in use, press MENU
and then enter 364# to change the handset
LCD language back to English.
The RBRC seal
The RBRC seal on the nickel-metal hydride battery indicates
that VTech Communications, Inc. is voluntarily participating in
an industry program to collect and recycle these batteries at
the end of their useful lives, when taken out of service within
the United States and Canada.
The program provides a convenient alternative to placing used
nickel-metal hydride batteries into the trash or municipal waste,
which may be illegal in your area.
VTech’s participation makes it easy for you to drop off the
spent battery at local retailers participating in the program or at
authorized VTech product service centers. Please call
1 (800) 8 BATTERY
®
for information on Ni-MH battery recycling
and disposal bans/restrictions in your area. VTech’s involvement
in this program is part of its commitment to protecting our
environment and conserving natural resources.
The RBRC seal and 1 (800) 8 BATTERY
®
are registered
trademarks of Call2recycle, Inc.