Owner's Manual

13
TROUBLESHOOTING
If for some reason the program/activity stops working, please
followthesesteps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with an entire set of
new batteries.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual,
we encourage you to visit us online or contact our Consumer
Services Department with any problems and/or suggestions that
you might have. A support representative will be happy to assist
you.
Before requesting support, please be ready to provide or include
theinformationbelow:
• Thenameofyourproductormodelnumber(themodelnumber
is typically located on the back or bottom of your product).
• Theactualproblemyouareexperiencing.
• Theactionsyoutookrightbeforetheproblemstarted.
Internet: www.vtechkids.com
Phone: 1-800-521-2010intheU.S.or1-877-352-8697inCanada
Company: VTech
®
Electronics North America, L.L.C.
Address: 1156W.ShureDrive,Suite200,ArlingtonHeights,IL60004.
TROUBLESHOOTING / TECHNICAL SUPPORT