Complete user’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 79 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started.............................1 Parts checklist...............................1 Telephone base installation...........2 Handset battery installation...........3 Handset battery charging..............4 Are you a new cable or VoIP subscriber?.................................5 Did you subscribe to voicemail service from your telephone service provider?........................5 Handset layout..............................6 Telephone base layout..................
Table of contents Assign a speed dial entry............44 Reassign a speed dial entry........44 Dial a speed dial entry.................45 Delete a speed dial entry.............45 Call screening..............................59 Call intercept...............................59 Temporarily turn off the message alert tone...................59 Message playback.......................60 Delete all old messages..............61 Record, play and delete memos.. 61 Remote access............................
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Handset Telephone base Telephone line cord THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES.
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Getting started Handset battery installation Install the battery as shown below. 1. Insert the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES.
Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset on the telephone base when not in use. The battery is fully charged after 11 hours of continuous charging. See the table on page 68 for battery operating times.
Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, seperate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).
Getting started Handset layout • Press to make or answer a cell call (page 27 or page 28). • During a cell call, press to answer an incoming cell call when you hear a call waiting alert (page 29). / /VOLUME • Press to review the directory when the phone is not in use (page 41). • Press to scroll up while in a menu, or in the directory, caller ID log or redial list. • While entering names or numbers, press to move the cursor to the right.
Getting started Handset layout CID/ /VOLUME • Press to display the caller ID log when the phone is not in use (page 48). • Press to scroll down while in a menu, or in the directory, caller ID log or redial list. • While entering names or numbers, press to move the cursor to the left. • During a call or message playback, press to decrease the listening volume (page 30 or page 60). MENU/SELECT • Press to show the menu (page 18).
Getting started Telephone base layout 4 • Press to repeat the playing message (page 60). • Press twice to play the previous message (page 60). 3x • Press to delete the playing message (page 60). 2 • Press to skip to the next message (page 60). • Tap to play or stop playing messages (page 60). VOL-/ • Tap to decrease the listening volume during a call or message playback (page 30 or page 60). • Tap to decrease the telephone base ringer volume when the phone is not in use (page 19).
Getting started Telephone base layout /MUTE • Tap to review the directory when the phone is not in use (page 41). • Tap to mute the microphone during a call (page 30). • Tap to silence the ringer temporarily while the telephone base is ringing (page 32). • Tap to pair or replace a cell phone (page 15). CID/FLASH • Tap to review the caller ID log when the phone is not in use (page 48). • Tap to answer another incoming call during a call on the same line (page 27 or page 29).
Getting started Telephone base layout /FIND HANDSET • Press to page the system handset. (page 31).
Bluetooth Introducing Bluetooth Your new LS6191 telephone system with Bluetooth wireless technology has the following features: • Pair and connect up to a maximum of two cell phones with the telephone base to make and receive cell calls. Only one cell phone can be active on a call at a time. • Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system. • Receive phonebook entries from your cell phone.
Bluetooth • Charge your cell phone while it is connected to the telephone base. Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology. • Monitor your cell phone's usage because minutes are deducted from your cellular plan for the duration of all cell calls, depending on the terms of your plan. Refer to Bluetooth setup (page 14) to learn how to set up and manage your Bluetooth enabled devices.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled cell phone and your new LS6191 telephone system. Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone. Cell line - the telephone line associated with your cell phone service. On your LS6191 telephone base and handset, press to use the cell line. Connected - when you pair a Bluetooth cell phone to the LS6191, it is automatically connected.
Bluetooth Bluetooth setup To use a Bluetooth enabled cell phone with your LS6191, you must first pair and connect it with the telephone base. The LS6191 telephone base and all system handsets can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet).
Bluetooth Add a cell phone Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices. You can pair and connect up to two cell phones to the telephone base. All paired cell phones are shown on the cell devices list. Only one Bluetooth cell phone can be on a call at a time.
Bluetooth Review the cell devices list 1. Press MENU on the handset when it is not in use. 2. Press or to scroll to Bluetooth, then press SELECT. 3. Press or to scroll to Cell devices, then press SELECT. Auto connection A cell phone may be disconnected from the telephone base when: • The Bluetooth feature of your connected cell phone is turned off. • The power of your cell phone is turned off. • Your cell phone is not within range of the telephone base.
Bluetooth Download directory You can download up to 200 directories (phonebooks) to your LS6191 telephone system via Bluetooth wireless technology. Each downloaded directory are stored in the handset directory with up to 24 digits for each phone number and 15 characters for each name. Before downloading the directory, make sure the cell phone is paired and connected to the LS6191. Make sure the handset battery is charged for at least 10 minutes.
Telephone settings Using the menu You can only use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode. Go to Answering system settings from page 52 to page 56 for instructions to modify the answering system settings. To enter the handset menu: 1.
Telephone settings Handset ringer volume You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, Ringer off and appears on the handset. 1. Press MENU when the handset is not in use. 2. Press or to scroll to Ringers, then press SELECT. 3. Press or to select Home volume or Cell volume, then press SELECT. 4. Press or to sample each volume level. 5. Press SELECT to save your selection and return to the previous menu. You hear a confirmation tone.
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. To manually set the date and time: 1. Press MENU when the handset is not in use. Set date/time 2.
Telephone settings Handset LCD language You can select a language (English, French or Spanish) to be used in all handset screen displays. Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press SELECT to select LCD language. Press or to scroll to English, Français or Español, then press SELECT. • The handset displays Set English? when you select English. • The handset displays Set Francais? when you select Français.
Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to on each handset for easy access. When you want to retrieve voicemail messages, press and hold on the handset. Contact your telephone service provider for more information and assistance about using your voicemail service. To set your voicemail number: 1. Press and hold when the phone is not in use. 2.
Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and display on the handsets and the telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets and the telephone base turn off automatically.
Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log. 1. Press MENU when the handset is not in use. 2. Press or to scroll to Settings, then press SELECT. 3. Press or to scroll to Home area code, then press SELECT. 4.
Telephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on. To set the duration and turn on the quiet mode: 1. Press and hold when the handset is not in use. The handset displays Quiet: __ hours [1-12]. 2.
Telephone operation Make a home call To make a home call on the cordless handset: 1. Press or . 2. When you hear a dial tone, dial the number. To make a home call at the telephone base: 1. Press . 2. When you hear a dial tone, dial the number. • The screen shows the elapsed time as you talk (in hours, minutes and seconds). • While entering numbers on the handset, press and hold PAUSE to insert a dialing pause (a P appears). Predial a home call To predial a home call on the cordless handset: 1.
Telephone operation End a home call To end a home call on the cordless handset: Press OFF on the handset, or place the handset in the telephone base. To end a home call at the telephone base: Press . Call waiting on the home line When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call. • Press FLASH on the handset or tap FLASH on the telephone base to put your current call on hold and take the new call.
Telephone operation Predial a cell call To predial a cell call on the cordless handset: 1. Enter the telephone number. • Press DELETE or CANCEL to make corrections. 2. Press to dial. • If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. • If you have two cell phones connected to the telephone base, the handset displays Select a device. Press or to select a cell phone and then press SELECT.
Telephone operation End a cell call To end a cell call on the cordless handset: Press OFF on the handset, or place the handset in the telephone base. To end a cell call at the telephone base: Press . Call waiting on the cell line When you subscribe to call waiting service from your cell phone service provider, you hear a beep if someone calls while you are already on a call. • Press on the handset or tap FLASH on the telephone base to put your current call on hold and take the new call.
Telephone operation Answer a home call while on a cell call While you are on a cell call and you receive an incoming home call, you hear a beep, and appears. All other system devices ring. To answer the incoming home call: Press on the handset or the telephone base. The cell line is still on hold. To resume the cell call on hold: Press on the handset or the telephone base. Handset speakerphone When the handset is on a call, press to switch between the handset speakerphone and the handset earpiece.
Telephone operation Find handset This feature helps you find misplaced handsets. To start the paging tone: • Press /FIND HANDSET at the bottom of the telephone base. All idle handsets ring and display ** Paging **. To stop the paging tone: • Press , , OFF, or any dialing key (0-9, on the handset. -OR• Press /FIND HANDSET at the bottom of the telephone base. -OR• Place the handset in the telephone base. or ) ** Paging ** ECO ANS ON Press MUTE to turn off the ringer of that handset.
Telephone operation Redial Each handset stores the last 10 telephone numbers dialed (up to 30 digits) independently. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. To review and dial a redial number: 1. Press REDIAL to enter the redial list when the phone is not Redial #2/5 in use. 800-595-9511 2. Press , or REDIAL repeatedly to browse until the desired entry displays. 3. Press or to dial using the home line. -ORPress to dial using the cell line.
Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. During a call, press on the handset or on the telephone base. 2. Use the dialing keys to enter the number you wish to dial. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.
Telephone operation Transfer a call While on an outside call, you can transfer the call from one system device to another. You can only use the handset to transfer a call. 1. During a call, press MENU. 2. Press or to scroll to Transfer, then press SELECT. • When you have more than one handset, your handset shows Transfer to: Press 7 for the telephone base, or 1-5 for HANDSET 1 to HANDSET 5. The� outside call is put on hold and your handset shows Calling HS X/Calling base, and then Transferred.
Multiple handset use Join a call in progress Another handset or the telephone base can join you on a home call. The call continues until all parties hang up. You can share an outside call with up to two devices at the same time. You can buy additional expansion handsets (LS6001/LS6001-13/LS6001-15/ LS6001-16/LS6001-17) for this telephone base. You can register up to five handsets to the telephone base.
Multiple handset use Intercom Use the intercom feature for conversations between the telephone base and a cordless handset, or two cordless handsets. You can only use the handset to initiate an intercom call. To initiate an intercom call: 1. Press MENU when the handset is not in use. Intercom 2. Press or to scroll to Intercom, then press SELECT.
Multiple handset use Answer an incoming call during an intercom call If you receive an incoming call during an intercom call, you will hear an alert tone. Both system devices flash / and display the caller ID. To answer on a cordless handset: • To answer a home call, press . The intercom call ends automatically. • To answer a cell call, press OFF to end the intercom call. The telephone continues to ring. Then press . • To end the intercom call without answering the outside call, press OFF.
Directory About the directory The directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. You can only use the handset to add, edit or delete directory entries. • Directory entries are shared by the telephone base and all handsets on both home line and cell line. Any modifications made on one handset apply to all. • When you access the directory without records, the screen shows Directory empty.
Directory Add a directory entry Press MENU when the handset is not in use. Directory Press or to scroll to Directory, then press SELECT. Press SELECT to choose Add contact. When Enter number displays, use the dialing keys to enter a Add contact number (up to 30 digits). • Press or to move the cursor to the left or right. • Press DELETE to erase a digit. • Press and hold DELETE to erase all digits. Enter number • Press and hold PAUSE to enter a dialing pause 800-595-9511 _ (a P appears).
Directory Add a directory entry -OR1. Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT. The handset displays 800-595-9511 Enter number. 8/20 10:01 • Press or to move the cursor to the left or right. • Press DELETE to erase a digit. Enter number • Press and hold DELETE to erase all digits. 800-595-9511 _ • Press and hold PAUSE to enter a dialing pause (a P appears). -ORCopy a number from the redial list by pressing REDIAL.
Directory Review directory entries Directory entries appear alphabetically. 1. Press on the handset or tap on the telephone base Entries in DIR when the phone is not in use. The screen displays Entries in XXX DIR XXX briefly, then displays the first entry in the directory. 2. Press or on the handset or tap or on the telephone base to browse through the directory. Entries in DIR -ORXXX 1. Press MENU on the handset when the phone is not in use. 9 10:01 AM 08/20 2.
Directory Dial a directory entry 1. Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 41). 2. To dial the displayed entry on the handset, press or to use the home line; or press to use the cell line. -ORTo dial the displayed entry on the telephone base, press to use the home line; or press to use the cell line. Edit a directory entry 1. Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 41). 2.
Directory Delete a directory entry 1. Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 41). 2. Press DELETE and then the handset displays Delete contact? 3. Press SELECT to confirm. The handset displays Deleting... and then Contact deleted. The handset returns to the previous menu and you hear a confirmation tone. Delete all directory entries Delete contact? 800-595-9511 ECO ANS ON Deleting... ECO ANS ON Contact deleted 1.
Directory Speed dial You can copy nine of your directory entries to the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly via the home line. The speed dial entries are shared by all system devices. Changes made to the speed dial entries on one handset apply to all devices. Assign a speed dial entry Press MENU when the phone is not in use. Press or to scroll to Directory, then press SELECT. Press or to scroll to Speed dial, then press SELECT.
Directory Dial a speed dial entry To dial on a handset: • When the phone is not in use, press and hold a dialing key (0 or 2-9) to dial the number stored in the corresponding location via the home line. When the speed dial location is empty, the handset shows the speed dial list. See Assign a speed dial entry on page 44 to add a new entry.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID Caller ID log If you subscribe to caller ID service provided by your telephone service provider and/or cell phone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the caller ID log. • The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
Caller ID Missed call indicator When there are calls that have not been reviewed in the caller ID log, the screens display XX missed calls. When you have reviewed all the missed calls, the missed call indicator goes away. Each time you review a caller ID log entry marked NEW on the handset or NEW on the telephone base, the number of missed calls decreases by one. If you do not want to review the missed calls one by one, press and hold CANCEL on the handset when not in use to clear the missed call indicator.
Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory.
Caller ID Dial a caller ID log entry 1. Search for the desired caller ID log entry (see Review the caller ID log on page 48). 2. When the desired entry displays, press , or on the handset, or or the telephone base to dial. on Save a caller ID log entry to the directory 1. Search for the desired caller ID log entry (see Review the caller ID log on page 48). 2. When the desired entry displays, press SELECT. Then the handset displays Edit number. 3. Use the dialing keys to edit the number, when necessary.
Caller ID Delete caller ID log entries To delete one entry: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 48). 2. Press DELETE on the handset to delete the displayed entry. To delete all entries: 1. Press MENU when the phone is not in use. 2. Press or to scroll to Caller ID log, then press SELECT. 3. Press or to scroll to Del all calls, then press SELECT. 4. When the handset shows Delete all?, press SELECT to delete all caller ID log entries.
Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time. Answering sys ECO ANS ON Announcement The telephone is preset with a greeting that answers calls with, “Hello. Please leave a message after the tone.” You can use this preset announcement, or replace it with your own.
Answering system settings Delete your announcement 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press SELECT again to choose Announcement. The system announces, “To play, press 2. To record, press 7.” 4. Press 3 or DELETE to delete your recorded announcement. The handset displays Annc deleted. You hear a confirmation tone.
Answering system settings Call screening Use this feature to choose whether incoming messages can be heard while they are being recorded. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press SELECT to choose Call screening. 5. Press or to choose Screening: On or Screening: Off. 6. Press SELECT to save and you hear a confirmation tone.
Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to Remote code, then press SELECT. 5. Use the dialing keys to enter a two-digit number.
Answering system settings Recording time You can set the recording time limit for each incoming message. The recording time is preset to three minutes. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to Recording time, then press SELECT. 5. Press or to choose 3 minutes, 2 minutes or 1 minute. 6. Press SELECT to save and you hear a confirmation tone.
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system operation Message capacity The answering system can record and store up to 59 messages. Each message can be up to three minutes in length, depending on the recording time set (see page 56). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are turned on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. Options while a message is being recorded: • Tap VOL- or VOL+ to adjust the call screening volume. • Tap VOL+ to temporarily turn on the call screening if the call screening is set to off. • Tap to temporarily turn on or off the call screening.
Answering system operation Message playback On the telephone base, when playback begins, the total number of old or new messages is announced, and the message window displays the message number currently playing. On a handset, when playback begins, the total number of new and old messages is announced, and it displays the number of old and new messages. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback.
Answering system operation Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on a handset: 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Delete all old, then press SELECT. The handset shows Delete all msg? 4. Press SELECT to confirm. The handset displays Deleting...
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 55 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. You can enter one of the following remote commands. Command Description 1 Play all messages. 2 Play new messages.
Appendix Expand your telephone system The handset provided within your product package is already registered as HANDSET 1. You can add new handsets (LS6001/LS6001-13/LS6001-15/ LS6001-16/LS6001-17, purchased separately) to your telephone base. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5). Your telephone base can support up to five handsets. Each handset must be registered to the telephone base before use.
Appendix Deregister handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Press and hold /FIND HANDSET at the bottom of the telephone base for about 10 seconds until the telephone base shows Registering...
Appendix Screen messages Call log empty There are no caller ID log entries. Calling base The handset is calling the base (for intercom calls). The handset is transferring an outside call to the base. Calling HS X The handset is calling another handset (for intercom calls). The handset is transferring an outside call to another handset. Cell line busy Another system device is using the cell line. Contact deleted A directory entry is deleted. Directory empty There are no directory entries.
Appendix Screen messages Not available Someone else is using the directory, caller ID log or answering system. The cell line is not ready to use. Number repeated The entry you try to save is already in the directory. Out of range or no pwr at base The telephone base has lost power, or the handset is out of range. Pair cell first You need to pair a cell phone before making a cell call. Phone The handset is on a home call. Put in charger The battery is very low. The handset should be charged.
Appendix Handset and telephone base indicators Telephone base lights Flashes when there are new memos or messages in the answering system. Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. ECO The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.
Appendix Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 3.5 hours While not in use (standby**) Up to 5 days * Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. I cannot add my cell phone to the telephone base. • Make sure you have cellular coverage. • Make sure your cell phone is compatible with your LS6191. Check the Bluetooth compatibility list at www.vtechphones.com.
Appendix Troubleshooting I don’t know how to search for or add new devices on my cell phone. • Most cell phones have the Bluetooth feature in the connection or setup menus. Refer to the user’s manual of your cell phone. • In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices. My cell phone disconnects from the telephone base.
Appendix Troubleshooting My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack. • Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly.
Appendix Troubleshooting The battery does not charge in the handset, or the handset battery does not accept charge. • If the cordless handset is in the telephone base or handset charger and the charge icon does not display on the telephone base screen (page 75). • Charge the battery in the cordless handset for at least 12 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.
Appendix Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, contact your telephone service provider. The telephone does not ring when there is an incoming call.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My telephone does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment. The messages on the answering system are incomplete.
Appendix Troubleshooting The telephone does not respond to remote commands. • Make sure you enter your remote access code correctly (page 62). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.
Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix ® The RBRC seal ® The RBRC seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. ® The RBRC program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC.
Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency DECT frequency: 1921.536-1928.448 MHz Bluetooth frequency: 1921.536-1928.448 MHz Channels DECT channel: 5 Bluetooth channel: 79 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to the environmental conditions at the time of use. Power requirements Handset: 2.
Index A Add a cell phone 15 Add a directory entry 39–40 Add a handset 63 Alphabetical search 41 Announcement 52–53 Answer a call 26, 28, 29, 30 Answering system 52–62 Answer on/off 53 H Handset battery charging 4 Handset battery installation 3 Handset icons 67 Handset locator 31 Handset speakerphone 30 Home area code 24 I Icons 67 Important safety instructions 79 Installation (battery) 3 Installation (telephone base) 2 Intercom 36 B Base layout 8–10 Battery 3, 4, 68 Bluetooth 11–17 Bluetooth setup 14 J J
Index R Redial 32 Register a handset 63 Remote access 62 Remote access code 55 Review directory entries 41 Review the caller ID log 48 Ringer tone 19 Ringer volume 19 S Safety instructions 79 Save a caller ID log entry 50 Save a directory entry 39–40 Screen messages 51, 65–66 Settings 18–25, 52–56 Share a call 35 Speakerphone 30 T Technical specifications 87 Telephone base layout 8–10 Temporary ringer silencing 32 Temporary tone dialing 33 Transfer a call 34 Troubleshooting 69–78 U Using the menu 18 V Voice
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 2 12/12.
