User’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 33 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started..........................1 Parts checklist.............................1 Telephone base installation........2 Battery installation and charging...................................3 Changeable handset bracket......4 Changeable telephone base bracket.....................................5 Handset image card....................6 Handset layout............................8 Telephone base layout................9 Telephone settings...................10 Ringer volume................
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Getting started Telephone base installation Install the telephone base as shown below. The telephone base is designed for tabletop use only. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.
Getting started Battery installation and charging Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base. See page 27 for battery operating times. Battery indicators Battery status Action The screen is blank. Battery has no charge and the handset cannot be used.
Getting started Changeable handset bracket Your telephone comes with two additional handset brackets. If desired, change it to suit your mood or match your room decor. To remove the handset bracket: 1. Remove the handset image card and the clear plastic cover, if any. See To remove the handset image card on page 7 for removal instruction. Otherwise, go to step 2. 2. Remove the battery compartment cover, if any.
Getting started Changeable telephone base bracket Your telephone comes with two additional telephone base brackets. If desired, change it to suit your mood or match your room decor. To remove the telephone base bracket: 1. Hold the telephone base with both hands. Put your thumbs on the telephone base bracket as shown below. Push the telephone base bracket away from the telephone base. 2. Lift the tabs on the telephone base bracket up and away from the slots on the telephone base. 3.
Getting started Handset image card Your telephone comes with nine handset image cards. If desired, attach one onto the back of the handset. You can also create your own image card. To create your own handset image card: Use a supplied handset image card as a template to cut a desired image so that it fits onto the back of the handset. You can also go to www.vtechphones.com and use the online tool to create your own handset image card. To install a handset image card: 1.
Getting started To remove the handset image card: 1. Press down firmly on the top center of the battery compartment cover and slide downwards to detach it from the handset. 2. Slide the clear plastic cover and handset image card down and away from the handset. 3. Align the battery compartment cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place.
Getting started Handset layout MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting. Charge light On when the handset is charging in the telephone base (page 3). VOL-/ /CID Press to review the call log when the telephone is not in use (page 22). While in a menu, press to scroll down. During a call, press to lower the listening volume (page 13). VOL+/ / Press to enter the directory when the telephone is not in use (page 18).
Getting started Telephone base layout IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use. On when the handset is in use. VOICEMAIL light Flashes when you have new voicemail, a service offered by your telephone company. FIND HANDSET Press to page the handset.
Telephone settings Ringer volume You can set the ringer volume or turn the ringer off. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >RINGER VOLUME, then press MENU /SELECT. 3. Press or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices. 4. Press MENU /SELECT to confirm your selection. >RINGER VOLUME RINGER TONE RINGER VOLUME Setting the volume to the lowest level turns off the ringer. A ringer off icon appears.
Telephone settings LCD language You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >LCD LANGUAGE, then press MENU /SELECT. 3. Press or to scroll through the choices. 4. Press MENU /SELECT to confirm your selection. >LCD LANGUAGE SET DATE/TIME LCD LANGUAGE ENGLISH Set date/time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and appear on the handset, and the VOICEMAIL light on the telephone base flashes when you have new voicemail messages. Contact your local telephone company for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Telephone operation Make a call 1. Press . You hear a dial tone. 2. Dial the number. Predial a call 1. Dial the number. 2. Press . Answer a call or any of the dialing keys (0-9, #, *). Press • The screen shows the elapsed time as you talk (in hours, minutes and seconds). • When predialing (preview numbers before dialing), press REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).
Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. 1. During a call, press MUTE on the handset. The handset screen shows MUTED for a few seconds and MUTE appears until the mute function is turned off. 2. Press MUTE again to resume the conversation. The handset screen temporarily shows MICROPHONE ON.
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: 1. Press MENU/SELECT twice to select >DIRECTORY. 2. Scroll to the desired entry by pressing or . 3.
Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • When there are no records in the directory, the screen shows DIRECTORY EMPTY. • When the directory is full and you try to save an entry, the screen shows LIST FULL. • If you try to save a number already stored in the directory, the screen shows ALREADY SAVED.
Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses 1 2 1 1 # 3 , 4 5 6 7 , - .
Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: when the handset is not in use. 1. Press -ORPress MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU /SELECT twice. 2. Press or to browse. >REVIEW STORE VTECH 800-595-9511 Alphabetical search To start an alphabetical search: 1. Press when the handset is not in use. -ORPress MENU /SELECT when the handset is not in use.
Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. 1. Press when the handset is not in use. -ORPress MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU /SELECT twice. 2. Press or , or use the alphabetical search to browse (see page 18). 3. Press MENU /SELECT to select an entry. The screen EDIT NUMBER 595-9511_ shows EDIT NUMBER. 4. Use the dialing keys to edit the number.
Telephone operation About caller ID This product supports caller ID services provide by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Telephone operation Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the call log. • The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear.
Telephone operation Review the call log 1. Press CID when the handset is not in use. 2. Press or to browse through the call log. -OR1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >CALL LOG, then press MENU /SELECT. 3. Press or to select >REVIEW, then press MENU /SELECT. 4. Press or to browse through the call log. VTECH 800-595-9511 3:45 AM 1/02 >CALL LOG RINGER VOLUME • The name (if available), telephone number, date and time of all incoming calls are shown on the screen.
Telephone operation Dial a call log entry 1. When in the call log, press 2. Press to dial the entry. or to browse. Save a call log entry to the directory 1. When in the call log, press or to browse. EDIT NUMBER 2. Press MENU/SELECT to select an entry. The screen 595-9511_ displays EDIT NUMBER. 3. Use the dialing keys to edit the number. • Press REMOVE to backspace and erase a digit. • Press and hold REMOVE to erase the entire entry. • Press to move the cursor to the left or to the right.
Telephone operation Call log display screen messages Displays When PRIVATE NAME The caller is blocking the name. PRIVATE NUMBER The caller is blocking the telephone number. PRIVATE CALLER The caller is blocking the name and number. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable. UNKNOWN CALLER No information is available about this caller. LONG DISTANCE It is a long distance call.
Appendix Handset display screen messages ALREADY SAVED CALL LOG EMPTY The telephone number entered is already stored in the directory. There are no call log entries. CHARGING The cordless handset is searching for the telephone base. The handset with low battery is recharging. DIRECTORY EMPTY There are no directory entries. ENDED You have just ended a call. INCOMING CALL There is an incoming call. LINE IN USE Another telephone on the same line is in use. LIST FULL The directory is full.
Appendix Handset and telephone base indicators Handset lights CHARGE On when the handset is charging in the telephone base. Telephone base lights IN USE Flashes when there is an incoming call or another telephone sharing the same line is in use. On when the handset is in use. VOICEMAIL Flashes when you have new voicemail from your telephone company. Handset icons MUTE Microphone is muted. Handset ringer off. NEW New call log entries.
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to eight hours While not in use (standby**) Up to six days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use. The battery needs charging when: • • • • A new battery is installed in the handset. The handset beeps.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base after use. • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
Appendix Troubleshooting The CHARGE light is off. • Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cord are plugged in correctly and securely. • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. There is no dial tone. • • • • First, try all the above suggestions.
Appendix Troubleshooting I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise.
Appendix Troubleshooting • The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance. • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other than 10 digits, see page 22 for instructions on changing the number. • If you dial seven digits for local calls you might want to use the Home area code feature (page 12). CONNECTING... shows in the handset screen. • The handset might be out of range. Move it closer to the telephone base.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5.
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays CONNECTING...
Appendix About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Warranty How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use. Size Handset: 1.96in X 6.8in X 0.97in (49.9 mm X 172.8mm X 24.6mm) Telephone base: 4.12in X 5.31in X 4.34in (104.6mm X 135.0mm X 110.2mm) Weight Handset: 4.
Index A L Alphabetical search 18 Answer a call 13 Language 11 M B Maintenance 34 Make a call 13 Make a call log entry ready to dial 22 Missed calls indicator 21 Mute 14 Battery 3, 27 C Caller ID 20 Call log 21 Call log display screen messages 24 Call waiting 14 Chain dialing 15 Character chart 17 Charging 3 Clear voicemail 12 O Operating range 34 P Parts checklist 1 Predial a call 13 R D Redial list 24 Review the call log 22 Ringer mute 14 Ringer tone 10 Ringer volume 10 Date and time 11 De
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
