® User’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 68 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started.................................. 1 Parts checklist.................................... 1 Telephone installation........................ 2 Battery installation.............................. 3 Battery charging................................. 4 Installation options.............................. 5 Tabletop to wall mount installation..... 5 Wall mount to tabletop installation...... 6 Telephone base layout....................... 7 Handset layout.................................
Answering system operation........ 48 Edit a directory entry........................ 35 Delete a directory entry.................... 35 Assign a directory entry to a speed dial location........................ 36 Dial a speed dial entry...................... 36 Reassign a speed dial number......... 37 Delete a speed dial entry.................. 37 Answering system and voicemail..... 48 Using the answering system and voicemail together......................... 48 Message capacity...........................
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.
Getting started Telephone installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.
Getting started Battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. 4. Charge the handset by placing it in the telephone base or charger.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table on page 58 for battery operating times.
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1.
Getting started Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the black wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. 3. Push the wall mount bracket down to remove it from the telephone base. 4. See Telephone installation on page 2.
Getting started Telephone base layout X/DELETE IN USE light Press to delete the message currently playing (page 50). Flashes when there is an incoming call, another telephone sharing the same line is in use or when the handsets are being deregistered. When the telephone is not in use, press twice to delete all old messages (page 52). On when the telephone is in use, or the answering system is answering a call. Message window On when the handset is being registered.
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 3). / /VOLUME (directory/volume) Press to enter the directory when the telephone is not in use (page 34). While in a menu, press to scroll up. During a call or message playback, press to increase the listening volume (page 19 or page 51). When entering numbers or names in the directory, press to move the cursor to the right. MUTE/DELETE While on a call, press to mute the microphone (page 20).
Getting started Handset layout CID/ /VOLUME (caller ID/volume) Press to review the caller ID log when the telephone is not in use (page 40). While in a menu, press to scroll down. During a call or message playback, press to decrease the listening volume (page 19 or page 51). When entering numbers or names in the directory, press to move the cursor to the left. MENU/SELECT Press to show the menu. While in a menu, press to choose an item, or save an entry or setting.
Getting started Handset layout PUSH TO TALK (PTT) PUSH TO TALK Press to begin a broadcast to one or multiple handsets (pages 28 and 29). Press and hold to broadcast to a group of handsets when the handset is not in use (page 29).
Telephone settings Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change and edit the settings for LCD language, announce caller ID, voicemail indicators, handset name, key tone, CID time synchronization, home area code and dial mode. Go to Answering system settings starting on page 43 for instructions on how to use a system handset to modify the answering system settings shown below.
Telephone settings Ringer volume (telephone base) • Press /VOL or /VOL on the right side of the telephone base to adjust the ringer volume when the telephone is not in use. When you set the base ringer volume to off, the message window displays 0 and the system announces, “Base ringer is off.” When the telephone is ringing, press /VOL to temporarily turn the base ringer off. Intercom >Ringers Ringer volume (handset) You can set the ringer volume or turn the ringer off.
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.
Telephone settings Voice Announce® caller ID The voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base announces the caller’s name based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number will be announced. If the caller’s phone number is also private or unknown, no caller information will be announced.
Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.
Telephone settings Rename handset You can change the name for each registered handset. The name can be up to 11 characters. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press or to highlight >Rename handset, then press MENU/SELECT. 4. Use the dialing keys to enter a name. Clr voicemail >Rename handset RENAME HANDSET HANDSET____ • Press MUTE/DELETE to delete a character. • Press and hold MUTE/DELETE to delete all characters.
Telephone settings CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On. 1. Press MENU/SELECT when the handset is not in use. Key tone >CID time sync 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press or to highlight >CID time sync, then press MENU/SELECT. 4. Press CID TIME SYNC >On to choose >On or >Off. or 5. Press MENU/SELECT to save your selection and return to the previous menu.
Telephone settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone making a call. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press or to highlight >Dial mode, then press MENU/SELECT. 4. Press or to choose >Tone or >Pulse. Home area code >Dial mode DIAL MODE >Tone 5.
Telephone operation Make a call 1. Press /FLASH or /SPEAKER on the handset. 2. When you hear a dial tone, dial the number. Predial a call 1. Dial the number on the handset. 2. Press /FLASH or /SPEAKER. Answer a call Press /FLASH, /SPEAKER or any dialing key (0-9, # or ) on the handset to answer a call. End a call Press OFF/CANCEL on the handset or place the handset in the telephone base or charger. • The handset shows the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. • During a call, press MUTE/DELETE. The handset displays Muted for a few seconds and MUTE displays until the mute function is turned off. • Press MUTE/DELETE again to resume the conversation. The handset screen temporarily displays Microphone ON. Temporary ringer silencing When the telephone is ringing, press OFF/CANCEL or MUTE/DELETE to temporarily silence the ringer on that handset only.
Telephone operation Find handset The find handset feature helps you find misplaced handsets. To start the paging tone: • Press /FIND HANDSET on the telephone base. All idle handsets ring, the handset screens display ** Paging **. To end the paging tone: • To end the paging tone, press /FLASH, /SPEAKER, any dialing key (0-9, #, ) on the handset or press /FIND HANDSET on the telephone base. • Press OFF/CANCEL or MUTE/DELETE to temporarily turn off the paging tone on the handset.
Telephone operation Review and dial a redial entry 1. Press REDIAL/PAUSE to enter the redial list. 2. Press or REDIAL/PAUSE repeatedly to browse. , 3. When the desired entry displays, press /SPEAKER to dial. REDIAL #1/8 800-595-9511 /FLASH or -OR/FLASH or 1. Press /SPEAKER. 2. Press REDIAL/PAUSE. 3. Press , or REDIAL/PAUSE repeatedly to browse. 4. When the desired entry displays, press MENU/SELECT. Delete a redial entry 1. Press REDIAL/PAUSE to enter the redial list. 2.
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. To access a number from the directory while on a call: 1. Press MENU/SELECT. 2. Press or to highlight >Directory, then press MENU/SELECT. 3.
Multiple handset use Join a call in progress The telephone base supports four system handsets at a time on an outside call. You can buy additional expansion handsets (LS6405) for this telephone base. You can register up to 12 handsets to the telephone base. To share an outside call: • When a handset is already on a call, you can join the call by pressing /FLASH or /SPEAKER on your handset. • To exit the call, press OFF/CANCEL or place the handset in the telephone base or charger.
Multiple handset use Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there will be an alert tone. • To answer the call, press automatically. /FLASH on the handset. The intercom call ends • To end the intercom call without answering the incoming call, press OFF/CANCEL on the handset. The telephone continues to ring. Announced transfer Use the intercom feature to transfer an outside call to another system handset. 1.
Multiple handset use Blind transfer Use this feature to transfer an outside call to other system handsets without notifying them. This feature is available only if you have two or more handsets. 1. When the handset is on a call, press MENU/SELECT. 2. Press MENU/SELECT to choose >Transfer. • If you have two handsets, your handset displays Transferring call...
Multiple handset use • Only one handset can talk at a time. To do so, press and hold PUSH TO TALK while you are talking. PUSH TO TALK You can directly broadcast messages from one handset to the speakerphone of one or multiple handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handsets when you press PUSH TO TALK.
Multiple handset use PTT to a single handset 1. You have two ways to begin a PTT call: • If you have two handsets, press and hold PUSH TO TALK when the handset is not in use. • If you have more than two handsets, press PUSH TO TALK when the handset is not in use. Then use the dialing keys to enter a handset number (1-9 for handsets 1-9, and 0 for handset 10, and 1 for handset 11 or and 2 for handset 12), or press or to scroll to the desired handset then press MENU/SELECT.
Multiple handset use PTT to multiple handsets When you have two to five registered handsets, PTT supports one-to-all calls (one-to-four maximum). However, when you have six or more registered handsets, PTT supports a maximum of one-to-three calls. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. 1. To begin a PTT call to multiple handsets: • Press and hold PUSH TO TALK when the handset is not in use.
Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. 1. When your handset receives a PTT call, the handset beeps and the screen displays Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your handset displays PTT From HS X To HS Y to (X represents the originating handset and Y represents the destination handset; a maximum of four handset numbers appear). 3.
Multiple handset use End a PTT call • For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. • For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all handsets hang up. To end or leave a PTT call: • Press OFF/CANCEL or place the handset in the telephone base or charger. The handset displays Push to talk Ended.
Directory About the directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 alphanumeric characters for each name. • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset are reflected on all handsets. • When you access the directory with no records, the screen displays Directory empty. • When the directory is full and you try to save an entry, the screen displays Directory full.
Directory Add a directory entry Use the following steps to store an entry in the directory. Answering sys >Directory 1. Enter the number when the handset is not in use and press MENU/SELECT. The screen displays EDIT NUMBER. -ORa. Press MENU/SELECT when the handset is not in use. b. Press or to highlight >Directory, then press MENU/SELECT. c. Press or to highlight >Add contact, then press MENU/SELECT. The screen displays ENTER NUMBER. Review >Add contact ENTER NUMBER 800-595-9511_ 2.
Directory Search the directory Entries are sorted alphabetically. 1. Press / when the handset is not in use. Answering sys >Directory -ORa. Press MENU/SELECT when the handset is not in use. b. Press or to highlight >Directory, then press MENU/SELECT. >Review Add contact c. Press MENU/SELECT again to select >Review. 2. Press or Mike Smith 800-595-9511 to browse. Alphabetical search 1. Press / when the handset is not in use. -ORa. Press MENU/SELECT when the handset is not in use. b.
Directory Edit a directory entry 1. Search for the desired entry in the directory (see Search the directory or Alphabetical search on page 34). 2. Press MENU/SELECT. The screen displays EDIT NUMBER. 3. Use the dialing keys to edit the number. • Press MUTE/DELETE to backspace and delete a digit. Mike Smith 800-595-9511 • Press and hold MUTE/DELETE to delete all digits. • Press or to move the cursor to the left or right. 4. Press MENU/SELECT. The screen displays EDIT NAME. 5.
Directory Assign a directory entry to a speed dial location You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all handsets. Add contact >Speed dial 1. Press and hold an empty speed dial key (0-9). -ORa. Press MENU/SELECT when the handset is not in use. 1:Mike Smith >2: b. Press or to scroll to >Directory and then press MENU/SELECT. c. Press or to scroll to >Speed dial, then press MENU/SELECT. d.
Directory Reassign a speed dial number 1. Press MENU/SELECT when the handset is not in use. 2. Press or to scroll to >Directory and then press MENU/SELECT. 3. Press or to scroll to >Speed dial, then press MENU/SELECT. 4. Press or to select a desired speed dial location, then press MENU/SELECT. 5. Press MENU/SELECT to choose >Change SD. 6. Press MENU/SELECT and then the screen displays Copy from Directory... 7. Press or to select a desired directory entry.
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. • The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear.
Caller ID Missed call indicator When there are calls that have not been reviewed in the caller ID log, the handset displays XX Missed calls. When you have reviewed all the missed calls, the missed call indicator no longer displays. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one. If you do not want to review the missed calls one by one, press and hold OFF/CANCEL when the handset is not in use to clear the missed call indicator.
Caller ID Dial a caller ID log entry 1. Search for the desired caller ID entry (see Review the caller ID log on page 40). 2. When the desired entry displays, press /FLASH or /SPEAKER to dial. Save a caller ID log entry to the directory 1. Search for the desired caller ID entry (see Review the caller ID log on page 40). 2. Press MENU/SELECT to highlight an entry. The screen displays EDIT NUMBER. 3. Use the dialing keys to edit the number (up to 30 digits).
Caller ID Delete the caller ID log entries To delete one entry: 1. Search for the desired caller ID entry (see Review the caller ID log on page 40). 2. Press MUTE/DELETE to delete the selected entry. To delete all entries: Directory >Caller ID log 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Caller ID log, then press MENU/SELECT. Review >Del all calls 3. Press or to highlight >Del all calls, then press MENU/SELECT.
Answering system settings Answering system Use the answering system menu of a system handset to turn on or off the answering system, set up the announcement message, activate the call screening, or change the number of rings, remote access code, message alert tone and message recording time. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again. You may also turn on or off the answering system at the telephone base.
Answering system settings Play your announcement 1. Press MENU/SELECT when the handset is not in use. >Play annc Record annc 2. Press or to highlight >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT to select >Announcement. 4. Press MENU/SELECT to select >Play annc. The handset plays the announcement and the screen shows PLAYING ANNC... 5-Stop. PLAYing annc... 5-Stop 5.
Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off with the telephone base: Press /ANS ON/OFF to turn the built-in answering system on or off. When the answering system is turned on, it announces, “Calls will be answered.” When the answering system is turned off, it announces, “Calls will not be answered.
Answering system settings Number of rings You can choose from two, three, four, five, six rings or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. 1. Press MENU/SELECT when the handset is not in use. 2.
Answering system settings Message alert tone The telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Answering sys, then press MENU/SELECT. 3. Press or to highlight >Ans sys setup, then press MENU/SELECT. 4. Press or to highlight >Msg alert tone, then press MENU/SELECT. 5. Press or to choose >On or >Off, then press MENU/SELECT to save.
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system operation Message capacity The answering system can record and store up to 99 messages. The recording time of each message depends on the message length you set (see Message recording time on page 47). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system operation Message playback On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). On the handset, if you have both new and old messages, you can play either new or old messages. The caller ID information displays on the handset screen when you play messages and you can call back the caller.
Answering system operation To play messages with a handset: 1. Press MENU/SELECT when the handset is not in use. 2. Press MENU/SELECT to select >Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages: • To play new messages, press MENU/SELECT to select >Play new msgs. • To play old messages, press or to highlight >Play old msgs, then press MENU/SELECT. When the handset is playing a message, its screen shows the caller’s name or number.
Answering system operation Delete all old messages To delete all old messages with the telephone base: 1. Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” 2. Press X/DELETE again. All previously heard messages are deleted and the telephone announces, “All old messages deleted.” To delete all old messages with a handset: >Play messages Answering sys Announcement >Delete all old Delete all old messages? 1.
Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them in the same way as incoming messages (see Message playback on pages 50-51). To record a memo: 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Answering Sys, then press MENU/SELECT. 3.
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 46 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. Then you can enter one of the following remote commands. Command Function 1 Play all messages. 2 Play new messages.
Appendix Handset display screen messages Answering sys is ON The answering system is automatically turned on when you change the settings under answering system setup menu. Caller ID log empty There are no caller ID log entries. Calling HANDSET X Calling another handset (intercom). (for models with three or more handsets) Calling other handset (for models with two handsets) Directory empty There are no directory entries. Directory full The directory is full. Ended You have just ended a call.
Appendix No battery No battery is installed. Follow the directions for battery installation on page 3 to install the battery before charging. No line There is no telephone line connected. No signal, call ended Communication between the handset and telephone base is lost during a call. Not available at this time One handset is already viewing the caller ID log or directory, and another handset attempts to review it.
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. Flashes when you are deregistering all handsets.
Appendix Battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in use (standby**) Up to seven days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.
Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. After registration, you may rename the handsets (see Rename handset on page 16).
Appendix Deregister handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. Make sure that all handsets are out of the telephone base and handset chargers before you begin deregistration. To deregister all handsets: 1.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (pages 3-4). For optimum daily performance, return the handset to the telephone base or charger after use.
Appendix Troubleshooting Low battery shows on screen. • • • Place the handset in the telephone base or charger for recharging. Remove and then install the battery again and use it until fully depleted. Then recharge the handset in the telephone base or charger for up to 10 hours. If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge.
Appendix Troubleshooting My handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again.
Appendix Troubleshooting I hear other calls when using the cordless handset. • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider. The other party cannot hear my voice during a call. • Make sure the mute feature is not turned on during a call (page 20). Registration failed appears on the handset.
Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other 10 digits, see View dialing options on page 40 for instructions on changing the number. • If you dial seven digits for local calls, you may want to use the home area code feature (page 17). Out of range OR No pwr at base shows in the handset screen. • The handset may be out of range.
Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 46). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
Appendix Troubleshooting The answering system does not respond to remote commands. • Make sure your remote access code is correct (page 46). • Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode: 1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding. 2. While you press and hold /FIND HANDSET, plug the telephone base power adapter back to the power outlet. 3.
Appendix About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service.
Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Limited warranty How do you get warranty service? To obtain warranty service, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix Technical specifications Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirements Handset: 2.
Index A About cordless telephones 71 Add a directory entry 33 Add a handset 59 Alphabetical search 34 Announced transfer 25 Announcement 43 Answer a call 19 Answer an incoming call during an intercom call 25 Answer an incoming call during a PTT call 31 Answer a PTT call 30 Answering system 43 Answer on/off 45 Assign a directory entry to a speed dial location 36 Dial a directory entry 34 Dial a speed dial entry 36 Dial mode 18 Dialing options 40 Directory 32 E Edit a directory entry 35 End a call 19 Equaliz
Index T Tabletop installation 6 Technical specifications 76 Telephone base layout 7 Telephone base lights 57 Temporary ringer silencing 20 Temporary tone dialing 20 Time 13 Message playback 50 Message recording time 47 Message window displays 53 Missed call indicator 40 Multiple handset use 24 Mute 20 N New message indication 49 Number of rings 46 V Voice announce caller ID 14 Voicemail 15, 48 Volume 12, 19, 50, 51 O Operating range 69 P Parts checklist 1 Play the announcement 44 Precautions for users of
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. VTech is the registered trademark of VTech Holdings Limited. Printed in China.
