Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . 4 Parts checklist for mi6896/6895 . . . . . . . . . . . 4 Parts checklist for mi6870 . . . . . . . . . . . . . . . 5 Parts checklist for mi6866 . . . . . . . . . . . . . . . 6 Installation . . . . . . . . . . . . . . . . . . . . . . . . 7 Choose a location . . . . . . . . . . . . . . . . . . . 7 Install handset battery . . .
Table of contents Turn your answering system on and off . . . . . . . 32 Day and time announcements . . . . . . . . . . . 32 To check day and time . . . . . . . . . . . . . . . . 33 Menu features . . . . . . . . . . . . . . . . . . . . 34 Outgoing announcement . . . . . . . . . . . . . . 34 Record outgoing announcement . . . . . . . . . . . 34 Listen to outgoing announcement . . . . . . . . . . 35 Message playback . .
NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation so you can enjoy the benefits of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com.
Getting started Parts checklist for mi6896/6895: • Important! Before using this telephone, you must read Important safety instructions on pages 55-56. 1. Telephone base 2. Handsets (4) 3. Charger power adaptors (3) 4. Chargers (3) 5. Telephone line cord 6. Belt clips (4) 7. Batteries (4) 8. Quick start guide 9. Base power adaptor 10. Wall mount bracket 11. User’s manual To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc.
Getting started Getting started Parts checklist for mi6870: 1. Telephone base 2. Handsets (2) 3. Charger power adaptor 4. Charger 5. Telephone line cord 6. Belt clips (2) 7. Batteries (2) 8. Quick start guide 9. Base power adaptor 10. Wall mount bracket 11. User’s manual 3. Charger power adaptor 1. Telephone base 5. Telephone line cord 9. Base power adaptor 2. Handsets (2) 4. Charger 6. Belt clips (2) 7. Batteries (2) 8. Quick start guide 10. Wall mount bracket www.vtechphones.com 11.
Getting started Getting started Parts checklist for mi6866: 1. Telephone base 2. Handset 3. Belt clip 4. Telephone line cord 5. Battery 6. Quick start guide 7. Base power adaptor 8. Wall mount bracket 9. User’s manual 1. Telephone base 4. Telephone line cord 7. Base power adaptor www.vtechphones.com 2. Handset 5. Battery 3. Belt clip 6. Quick start guide 8. Wall mount bracket 9.
Install handset battery 1. Align the two holes in the plug with the socket pins, then snap the plug into place. 2. Place the battery in the compartment with the wires in the upper left corner. 3. Replace cover by sliding it upwards until it clicks into place. 4. Be sure to charge the battery in the handset for a minimum of 16 hours before using your phone. For optimum performance of your cordless telephone system: 1. Choose a central location for your telephone base. 2.
Connect power to telephone base/handset chargers • If the battery has not been charged, place the handset in the telephone base, and allow it to charge for at least 16 hours. • Use only the VTech power supply provided with your telephone. 1. Plug the power adaptor into an electrical outlet not controlled by a wall switch, and the connector into the power jack on bottom of the telephone base. 2. Choose the location for your charger, and plug its power supply into an electrical outlet.
If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following: 1. There is no battery in your handset. You need to install the supplied battery into your handset (see Install handset battery) 2. The battery needs to be replaced. 3. The battery has been installed incorrectly. Please reinstall (see Install handset battery) and/or see the diagram in the battery compartment of the handset.
Installation If you subscribe to DSL service (optional) If you hear interference during conversations, and/or your caller ID features are not functioning properly, and you subscribe to DSL service from your telephone company, install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a noise filter. Telephone line cord Noise filter (For DSL users) To single telephone jack (RJ11C) Belt clip (optional) To attach 10 www.
Getting started Wall mounting (optional) The wall mount brackets are designed for use on standard wall mount plates only. 1. Follow the instruction on page 8 to connect the power to telephone base and phone line. 2. Line up the tabs on the wall mount adaptor with the holes at the bottom of the telephone base. Snap the wall mount bracket firmly in place. 3. Mount the telephone base on the wall. Position the telephone base so that the mounting studs fit into the holes on the wall mount bracket.
Registration • When first purchased you need to charge your handsets for five minutes before registering to telephone base. • The handset number is used as the extension number. • If the registration is not successful lift all handsets out of the telephone base or charger and place them back in the telephone base or charger. Try the registration process again. 12 The mi6866 comes with one registered handset (named Handset 1).
Getting started Registration 2. On the telephone base: • Press and hold FIND HANDSET for four seconds. • Release FIND HANDSET once the IN USE light comes on. Four seconds later: After a while the handset will emit series of tones, the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat steps 1 and 2 if handset does not successfully register to the telephone base within two minutes. www.
Registration • If the de-register process does not work you may need to reset the system and try again. To reset: pick up the handset and press . Press the OFF button and place the handset back into the telephone base. 14 If you are replacing a handset on a system that has the maximum number of registered handsets or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-register all handsets. To de-register all handsets 1.
Getting started Handset layout 1. Earpiece 2. Caller ID/scroll down 3. Headset jack (2.5mm) 4. Talk/flash 5. Dial keys (0-9, *, #) 6. Redial/pause 7. Mute/remove 8. Display 9. Select/menu 10. Phonebook/scroll up 11. Volume control 12. Off/clear 13. Speaker 14. Intercom 1 8 2 3 4 9 10 11 12 13 5 6 14 7 www.vtechphones.
Telephone base layout 1. In use indicator 2. Charge indicator 3. Setup 4. Volume control 5. Answer on/off 6. Change 7. Delete/skip/play/ stop/repeat 8. Time/set 9. Find handset 10. Record/memo 4 1 5 2 3 6 7 8 9 16 www.vtechphones.
Basic operation Handset icons Icon Description MUTE • Turns on when the microphone is muted. NEW • Turns on when missed calls have not been reviewed. • Turns on when the handset ringer is off. • Low battery indicator or charging indicator. Basic operation Handset LEDs LED Description • On when handset speakerphone is in use. Telephone base LEDs LED Description IN USE • On when the phone is being used. • Flashes when an extension phone is being used.
Handset operation Making calls • The procedure to change the volume is the same for the handset earpiece, speakerphone and headset. • Press (or SPEAKER to use the handset speakerphone feature), then dial the phone number. -ORDial the phone number first, then press (or SPEAKER). • To end your call press OFF or place the handset in its telephone base. Answering calls • Press , SPEAKER or any dialing keys. • Press OFF to end your call or place the handset into its telephone base.
Handset operation • Press or SPEAKER to dial the displayed number. • Press REMOVE to erase the displayed number. You’ll hear a confirmation beep. • Press OFF to exit. Mute • Press MUTE again to return to normal two-way conversation. MICROPHONE ON will display briefly. PHONE MUTED 00:00:15 MUTE Intercom • When not on a call, press INT. The first handset (HS1) will display: • Press the number of the handset to be called using the dial keys (14).
Handset operation • To end the call, press INT or OFF on either handset, or place the handset back in its telephone base. INTERCOM ENDED If the called handset is out of range or on an external call, when paged, the display of the calling handset will show: UNABLE TO CALL TRY AGAIN Call forward An external call can be forwarded or transferred from one handset to another. • If you are on an external call (HS1), you can forward the call to another handset (HS2) by pressing and holding INT.
Handset operation • HS2 can pick up the transferred call by pressing , SPEAKER or INT. • An intercom call is now established (the external call is still on hold) and HS1 and HS2 are able to talk to each other. HS1 or HS2 can hang up if they choose and conversation with the external call can resume. CALL TRANSFERRED will briefly be displayed on HS1.
Directory • All handsets share a common directory, stored in the base. Entries entered into one handset are available at all handsets, and if a directory entry is deleted, it will disappear from all handsets. • While entering numbers, press and hold REDIAL/PAUSE to add pauses if necessary. • If there is a duplicated number in the directory, the display will show: ALREADY SAVED. 22 Your phone can store up to 50 entries (numbers with names) in memory.
Directory Characters by number Pressing any particular key causes different characters to be displayed in the following order: Key Characters by number of key presses 2 3 4 5 6 7 1 # ‘ , - . & 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q 8 T U V 8 t u v 9 W X Y Z 9 w x ? ! / ( ) @ 1 0 8 9 r s y z Basic operation 1 0 # www.vtechphones.
Directory Review and dial entries • When reviewing the directory, the second line of the display will show the phone number, up to 16 digits. For numbers longer than 16 digits, only the first 13 digits will be shown. Press or # to scroll the phone number to see the additional digits. • If there are no entries in the directory, when it is accessed, DIRECTORY EMPTY will display. * 24 • Press MENU, with DIRECTORY highlighted, press SEL. With REVIEW in the first line, press SEL.
Directory Delete a directory entry • Follow the steps in Review and dial entries (page 24) to reach the entry to be deleted. • Press MUTE/REMOVE to delete the entry. A confirmation tone will sound. • The handset will then advance to the next entry, if any. Basic operation www.vtechphones.
Caller ID Caller ID - call waiting ID • Due to regional incompatibilities, CID information may not be available for every incoming call. In addition, the calling parties may intentionally block their names and/or phone numbers from being sent. • These are subscription services provided by most regional telephone service providers. You must subscribe to these services to enjoy the benefits of these features.
Caller ID Review caller ID >CALL LOG RINGER VOLUME CALL LOG EMPTY Store caller ID in your directory • Follow the steps in Review caller ID (above) to find the record to be stored. • The phone number in the caller ID log was sent by the phone company. You may have to dial the number differently. Press the # key repeatedly to see the different dialing options. You can add or remove the initial 1 and/or the area code. The various dialing options are: • Press SEL to store the displayed number.
Caller ID • If the caller ID record does not contain a number, you will be prompted to EDIT NUMBER, and the screen will show: • After the entry has a name and number, press MENU/SEL to save.
Caller ID Dial from caller ID • Follow the steps in Review caller ID (page 27) to find the entry to be dialed. • To change how the number will be dialed, press # repeatedly to scroll through the various dialing options. The dialing options are: • Press or SPEAKER to dial the number. • Follow the steps in Review caller ID (page 27) to find the record to be deleted. • Press REMOVE to delete the record. A confirmation beep will sound and the previous CID record will be displayed.
Handset settings Ringer volume • The handset will not ring when a call comes in if ringer volume is at the lowest setting. • With the handset in idle (off) mode, press MENU then press or until RINGER VOLUME is shown. • Press SEL. You will hear a sample of the ringer. • Press , or a digit (0 through 6). You will hear a sample of the new ringer volume and the volume bar will be increased or decreased each time the setting is adjusted.
Handset settings Language LANGUAGE ENGLISH Clear voice mail (CLR voice mail) >CLR VOICE MAIL DIAL TYPE • From the idle (off) mode, press MENU then press CLR VOICEMAIL is displayed. • Press SEL. or to until • Press SEL again to confirm or press CLEAR to exit. TURN INDICATOR OFF? Dial type • From idle (off) mode, press MENU then or to DIAL TYPE. • Press SEL then or to scroll to TONE (touch tones) or PULSE (rotary). • Press SEL to confirm. The dial type is preset to TONE.
Answering system operation • When your answering system is powered off, you can still play your messages and change the answering system settings. Your cordless telephone system provides you with leading edge digital technology with an answering system that can record up to 99 messages, or approximately 15 minutes of recording time. Each message can be no longer than four minutes. Turn your answering system on and off Press ANS ON/OFF on the base to turn the answering system on or off.
Answering system operation • If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since the date, rather than the day, is delivered, you have to program the year once, so the system can derive the day of the week. To check day and time Press TIME/SET at any time and the system will announce the current setting without changing it. www.vtechphones.
Answering system operation Menu features System announces Description Announcements Remote access code Outgoing message to tell callers to leave a message. Set code to access remotely from a touch tone phone. Message alert Announcement only, record no message Base ringer Beeps every 10 seconds when there are new messages. Number of rings Change the number of times the system rings before it answers a call, (2, 4, 6 or toll saver). Outgoing message only. No recording of incoming messages.
Answering system operation 4. Press PLAY/STOP / when you have finished recording. The system will play back your recorded message and then save it. Listen to outgoing announcement 1. Press SETUP. 2. Press PLAY/STOP / . Delete outgoing announcement / Basic operation 1. Press SETUP. 2. Press PLAY/STOP to begin playback. 3. During playback, press DELETE to delete your announcement. 4. The system will confirm deletion and announce “Announcement deleted.
Answering system operation Announcements 1. When playback begins, you will hear the total number of messages. 2. Before each message, you will hear the day and time it was received. 3. After the last message, you will hear “End of messages.” 4. If the system has less than five minutes of recording time left, the time remaining will also be announced. Options during playback 1. Press or to adjust the speaker volume. 2.
Answering system operation Record a memo • Memos less than one second will not be recorded. You can record a memo up to four minutes long. Basic operation 1. Press REC/MEMO. 2. The system will announce “Record after the tone. Press STOP when you are done.” 3. Speak toward the MIC to record a memo for up to four minutes. 4. The timer shows the elapsed time (in seconds) in the message window when you are recording. 5. When finished recording, press PLAY/STOP / to save the memo.
Answering system operation Set the remote access code 1. Press SETUP twice and you will hear “Remote access code. To change the setting, press change.” 2. Because the remote access code was set to 19 at the factory, press CHANGE and you will hear the default code “19.” 3. Press and release CHANGE to advance the remote access code number by one. Press and hold CHANGE to advance the remote access code by 10. 4. When the desired number is heard.
Answering system operation Purpose Press Action 1 Listen to new messages. If there are no new messages, all messages will be played back. Play new messages in the mailbox 2 Plays all new (not previously listened to) messages. Delete a message 3 Delete message currently playing. Delete all old messages 33 Press when any message is playing to delete all old (previously reviewed) messages. Repeat a message 4 Press to repeat current message.
Answering system operation • Your phone may not respond to remote access commands if tones produced by the telephone are too short. Hold the buttons down longer if this occurs. • If accessing from a touch tone telephone, press #5 to stop recording. Purpose Press Action Review announcement #7 Listen to current outgoing announcement. *7 Pres s af ter hear ing t he b ee p. Re c or d your new announcement. Press 5 to stop recording. The system will play back the announcement for confirmation.
Answering system operation • In some areas, tone dial phone from a remote location phone may not function due to telephone line conditions such as line noise, echo, etc. Basic operation 2. Press CHANGE to confirm the current status; On or Off is also displayed on the message window. 3. Press CHANGE again to change the setting. 4. Press SETUP to save and advance to the next menu option or press PLAY/STOP / to save and exit.
Answering system operation 2. Press CHANGE until you hear the on option. 3. Press SETUP three times, the system announces “Announcement. Press PLAY or press RECORD. To continue setup, press SETUP.” 4. Press REC/MEMO. The system will announce, “Record after the tone. Press STOP when you are done.” Speak toward the MIC to record an announcement for up to 90 seconds. 5. The elapsed time (in seconds) will be shown in the message window when you record. 6. Press PLAY/STOP / when you have finished recording.
Answering system operation Message window display Display Explanation 0 No messages. 1 - 98 Total number of messages and memos, or message number currently playing. Number flashes if there are new messages. 1-8 Playback volume level selected when VOL 10 - 99 Current remote access code while setting. 1 - 99 (counting) Elapsed time while recording a memo or announcement up to 90 seconds. 99 (flashing) Memo or announcement recording exceeds maximum time of 99 seconds.
Headset operation Headset jack • To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Customer Service at 1-800-5959511. In Canada, contact VTech Telecommunications Canada Ltd. at www. vtechcanada.com or 1-800-267-7377. You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately. Plug the headset into the jack located on the left side of the handset (under the small rubber flap).
Batteries Battery care and performance After the battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 7.5 hours While not in use (standby*) up to 3.5 days * Handset is off the telephone base or charger but not in use. Replace the handset battery 1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. 2. Lift out the old battery and disconnect. 3.
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem Suggestion My phone doesn’t work at all. • Make sure the power cord is plugged in. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack.
Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Handset Setting section of this user’s manual to set the dial mode.
Troubleshooting Problem Suggestion UNABLE TO CALL TRY AGAIN displays on my handset. • Move the handset closer to the telephone base. You might have moved out of range. • If the handset is in its telephone base and the charging light does not light, refer to the charge light is off in this troubleshooting guide. • Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.
Troubleshooting Suggestion I get noise, static, or weak signal even when I’m near the telephone base. • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by: a.
Troubleshooting Problem Suggestion My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the telephone base. • Charge the battery in the handset for 16 hours.
Troubleshooting Suggestion My calls fade or cut in and out while I’m using my handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. • Microwaves operate on the same frequency as your phone.
Troubleshooting Problem Suggestion My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment. My answering machine is not recording messages. • Make sure system is turned ON (the ANS ON/OFF key is illuminated). • Make sure the announce only feature is set to OFF.
Troubleshooting Problem Suggestion I lost a handset and just bought a new one. How do I register the new one ? • Press and hold FIND HANDSET on the main telephone base for 10 seconds. • When the IN USE light starts to flash, release the FIND HANDSET button. • Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered. • All handsets will show NOT REGISTERED. • Place the handset in its charger (connected to a power outlet.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.
Warranty 5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase (see 2 below); or 8.
Important safety instructions 6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7.
FCC, ACTA and IC regulations Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria.
The RBRC® seal The RBRC ® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC ® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste,which may be illegal in your area.
Technical specifications Enhanced 5.8GHz technology – your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Telephone base: 5725-5850 MHz Handset: 2400-2483.5 MHz Receive Frequency Telephone base: 2400-2483.5 MHz Handset: 5725-5850 MHz Channels 95 Nominal Effective Range Maximum power allowed by the FCC and IC.
Index A Additional information 46 Announcement only mode 41 Announcements 36 Answering calls 18 Answering system operation 32–43 Dial type 31 Directory 22–25 E Edit a directory entry 24 F FCC, ACTA and IC regulations 56–57 Find handset 21 Flash function 18 B Base ringer 42 Basic operation 17 Batteries 45 Belt clip 10 C Caller ID 26–29 Caller ID - call waiting ID 26 Call forward 20 Call screening 37 Call transfer 20 Characters by number 23 Check battery indicator 9 Check for dial tone 9 Choose a location 7
M Maintenance 54 Making calls 18 Menu features 34 Message alert 40 Message playback 35 Message window display 43 Mute 19 N Number of rings 42 O Operating range 44 Options during playback 36 Outgoing announcement 34 P Parts checklist for mi6866 6 Parts checklist for mi6870 5 Parts checklist for mi6896/6895 4 Play back a memo 37 R Record a memo 37 Record and play memos 36 Record outgoing announcement 34 Redial 18 Registration 12–14 Remote access 37–38 Remote answering system operation 38 Replace the handset b
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s Manual www.vtechphones.
