User’s Manual www.vtechphones.
Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . 4 Parts checklist for mi6897 . . . . . . . . . . . . . . . 4 Parts checklist for mi6877 . . . . . . . . . . . . . . . 5 Installation . . . . . . . . . . . . . . . . . . . . . . . . 6 Choose a location . . . . . . . . . . . . . . . . . . . 6 Install handset battery . . . . . . . . . . . . . . . . .
Table of contents Answering system operation . . . . . . . . . . . . . . 32 Turn the answering feature on and off . . . . . . . . 32 Day and time announcements . . . . . . . . . . . 32 To check day and time . . . . . . . . . . . . . . . . 33 Outgoing announcement . . . . . . . . . . . . . . 34 Record outgoing announcement . . . . . . . . . . . 34 Listen to outgoing announcement . . . . . . . . . .
NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation so you can enjoy the benefits of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com.
Getting started Parts checklist for mi6897 • Before using this telephone, you must read Important Safety Instructions on page 56. 1. Telephone base 2. Handsets (3) 3. Charger power adaptors (2) 4. Chargers (2) 5. Telephone line cord 6. Belt clips (3) 7. Batteries (3) 8. Quick start guide 9. Base power adaptor 10. Wall mount bracket 11. User’s manual To purchase replacement batteries, visit us on the web at www.vtechphones. com or call VTech Communications, Inc. at 1-800-595-9511.
Getting started Getting started Parts checklist for mi6877 1. Telephone base 2. Handset 3. Wall mount bracket 4. Telephone line cord 5. Quick start guide 6. Belt clip 7. Telephone base power adaptor 8. Battery 9. User’s manual 3. Wall mount bracket 1. Telephone base 2. Handset 4. Telephone line cord 5. Quick start guide 7. Te l e p h o n e B a s e p owe r adaptor 8. Battery www.vtechphones.com 6. Belt clip 9.
Installation Choose a location • Use only the VTech battery pack supplied with your phone. • Place the handset in its telephone base when not in use to ensure optimum performance. For optimal performance of your cordless telephone system: 1. Choose a central location for the telephone base. 2. Install your phone(s) as far away as possible from any other cordless (wireless) devices such as cordless telephones, 802.11 wireless routers (for example, WiFi), etc. 3.
Connect power to telephone base/ handset chargers 1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the telephone base. 2. Choose the location for your charger, and plug its power supply into an electrical outlet. Telephone outlet AC power outlet AC power outlet • If the battery has not been charged, place the handset in the telephone base, and allow it to charge for at least 16 hours.
Installation Check battery indicator • If the phone will not be used for a long period of time, remove the battery to prevent possible leakage. • If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual. If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following: 1. There is no battery in your handset. You need to install the supplied battery into your handset (see Install handset battery on page 6.) 2.
Getting started Installation If you subscribe to DSL service (optional) If you hear interference during conversations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a noise filter. Telephone line cord To single telephone jack (RJ11C) Noise filter (For DSL users) Belt clip (optional) To attach www.vtechphones.
Wall mounting (optional) The wall mount brackets are designed for use on standard wall mount plates only. 1. Follow the instruction on page 7 to connect the power to telephone base and phone line. 2. Line up the tabs on the wall mount adapters with the holes at the bottom of the telephone base. Snap the wall mount bracket firmly in place. 3. Mount the telephone base on the wall. Position the telephone base so that the mounting studs will fit into the holes on the wall mount bracket.
The mi6877 comes with one registered handset (named Handset 1). Additonal handsets will be assigned numbers in the order they are registered (Handset 2, 3, 4). You can register a maximum of four handsets. The mi6897 comes with three registered handsets (named Handset 1, 2, and 3). You can register one additional handset, which will be named Handset 4. Additional handsets (mi6803) are available from your local authorized dealers or from our website at www.vtechphones.com in the U.S., or www.vtechcanada.
Registration • If de-register process does not work you may need to reset the system and try again. To reset: pick up the handset and press . Press the OFF button and place the handset back into the telephone base or charge. 12 If you are replacing a handset on a system that has the maximum number of registered handsets or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-register all handsets. To de-register all handsets 1.
Getting started Handset layout 1. Earpiece 2. CID/ 3. Headset jack (2.5mm) 4. Talk/flash 5. Dialing keys (0-9, *, #) 6. Redial/pause 7. Mute/remove 8. LCD display 9. Menu/select 10. Directory/ 11. Volume (on side of handset) 12. Off/clear 13. Speaker 14. Intercom 1 8 2 3 4 9 10 11 12 13 5 6 14 7 www.vtechphones.
Telephone layout 1. In use indicator 2. Charging indicator 3. Speaker 4. Setup 5. Intercom/find handset 6. Repeat 7. Play/stop 8. Skip 9. Time/set 10. Change 11. Dialing keys (0-9, *, #) 12. Redial/pause 13. Mute 14. Clear 15. Directory 16. Sel/menu 17. Caller ID 18. Flash 19. Record/memo 20. Volume 21. Delete 22. Answer on/off 14 19 22 21 20 18 17 16 15 14 13 12 11 1 2 3 www.vtechphones.
Visual indicators Handset icons Icon Description MUTE • Turns on when the microphone is muted. NEW • Turns on when missed calls have not been reviewed. • Turns on when the handset ringer is off. Basic operation • Low battery indicator or charging indicator. Base icons Icon Description MUTE • Turns on when the microphone is muted. NEW • Turns on when missed calls have not been reviewed. • Turns on when the telephone base ringer is off. www.vtechphones.
Visual indicators Handset LEDs LED Description • On when handset speakerphone is in use. Base LEDs LED Description • On when base speakerphone is in use. 16 IN USE • On when the phone is being used. • Flashes when an extension phone is being used. CHARGE • On when the handset is charging in the base. MUTE • On when the microphone is muted. ANS ON/OFF • On when the answering system is on. www.vtechphones.
Telephone operation Making calls Answering calls From the Handset: • Press , SPEAKER or any dialing keys. • To end your call press OFF or place the handset into its base. From the telephone base: • Press SPEAKER or any dialing keys. • Press SPEAKER to end your call. • The procedure to adjust the volume is the same for the handset earpiece, speakerphone, and headset. • Use /FLASH to access other phone company subscriber services described by your provider.
Telephone operation Redial • If the redial memory is empty, and REDIAL is pressed, a double beep will sound. • When the handset is idle, press REDIAL/PAUSE to display the last telephone number dialed from the handset (up to 32 digits). Use or to scroll through the last five numbers dialed. When the beginning or the end of the redial list is reached, a double beep will sound. • When the desired number is reached, press or SPEAKER.
Telephone operation • Press , SPEAKER, INT or any dialing key on the other handset (or SPEAKER or INT/FIND HANDSET on the base) to answer the intercom call. The screen will display: • To end the call, press INT, or OFF on either handset (or CLEAR on the base), or place the handset back in its telephone base. Call forward An external call can be forwarded from base to handset, handset to handset, or handset to base.
Telephone operation Call transfer • For the INT/FIND HANDSET function to work, the system handsets need to be in idle (off) mode. An external call can be transferred from base to handset, handset to handset, or handset to base. • The person at a handset or base can transfer an external call to another handset or base by pressing INT (SPEAKER or INT/FIND HANDSET on the base). The external call is put on hold automatically. • Select the handset number to be transferred (1-4 or 0 for the base.
Telephone operation -OR• Press * or wait 3 seconds you can page all handsets ** PAGING ** • All handsets will ring and the screen on the handsets and the telephone base will display (for example): • To cancel the page at the handset, press , SPEAKER or any dial pad key (0-9, *, #) on the handset, or press INT/FIND HANDSET at the base. Pressing OFF on a handset will silence the ringer but not cancel the page. Basic operation www.vtechphones.
Directory Your phone can store up to 50 entries (numbers with names) in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name. • All handsets and the base share a common directory, stored in the base. Entries entered into one handset are available at all handsets and base, and if a directory entry is deleted, it will disappear from all handsets and base. • While entering numbers, press and hold REDIAL/PAUSE to add pauses if necessary.
Directory Characters by number Pressing any particular key causes different characters to be displayed in the following order: Key Characters by number of key presses 2 3 4 5 6 7 1 # ‘ , - . & 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q 8 T U V 8 t u v 9 W X Y Z 9 w x ? ! / ( ) @ 1 0 9 r s y z 0 # 8 Basic operation 1 space www.vtechphones.
Directory Review and dial entries • When reviewing the directory, the second line of the display will show the number, up to 16 digits. For phone numbers longer than 16 digits, only the first 13 digits will be shown. Press or # to scroll the phone number to see the additional digits. • If there are no entries in the directory when it is accessed, DIRECTORY EMPTY will display. * 24 • Press MENU on the handset or telephone base, with DIRECTORY highlighted, press SEL.
Directory • Press SEL. • Press MUTE/REMOVE on the handset (or DELETE on the telephone base) to backspace and use the dialing keys to enter the correct name. EDIT NAME VTECH COM_ • Press SEL when you are done editing the entry. You’ll hear a confirmation tone. Basic operation Delete a directory entry • Follow the steps in Review and dial entries (page 24) to reach the entry to be deleted. • Press MUTE/REMOVE on the handset (or DELETE on the telephone base) to delete the entry.
Caller ID Caller ID - call waiting with CID • Due to regional incompatibilities, CID information may not be available for every incoming call. In addition, the calling parties may intentionally block their names and/or phone numbers from being sent. • These are subscription services provided by most regional telephone service providers. You must subscribe to these services to enjoy the benefits of these features.
Caller ID Review caller ID >CALL LOG RINGER VOLUME CALL LOG EMPTY Store caller ID in your directory • Follow the steps in Review caller ID (above) to find the record to be stored. • The phone number in the caller ID log was sent by the phone company. You may have to dial the number differently. Press the # key repeatedly to see the different dialing options. You can add or remove an initial 1 or the area code. The dialing options are: • Press SEL to store the displayed number.
Caller ID • If the record does not contain a name, you will be prompted to EDIT NAME and the screen will show: • If the caller ID record does not contain a number, you will be prompted to EDIT NUMBER, and the screen will show: EDIT NAME VTech Com_ ENTER NUMBER 800-595-9511_ • After the entry has a name and number, press SEL to save.
Caller ID Dial from caller ID • Follow the steps in Review caller ID (page 27) to find the entry to be dialed. • To change how the number will be dialed, press # repeatedly to scroll through the various dialing options. The dialing options are: • Press or SPEAKER to dial the number. 595-9511 1-595-9511 800-595-9511 1-800-595-9511 • Follow the steps in Review caller ID (page 27) to find the record to be deleted. • Press REMOVE on the handset (or DELETE on the base) to delete the record.
Telephone settings Ringer volume • The handset will not ring when a call comes in if ringer volume is at the lowest setting. • Settings for the handset and the base must be programmed separately. For example, when you set the ringer volume for the handset, it will not automatically set in the base. • Key tone is preset to ON. • With the handset or base in idle (off) mode, press MENU then press or until RINGER VOLUME is shown. • Press SEL. You will hear a sample of the ringer.
Telephone settings Language LANGUAGE ENGLISH Clear voicemail >CLR VOICE MAIL DIAL TYPE • From the idle (off) mode, press MENU then press CLR VOICE MAIL is displayed. • Press SEL. or until • Press SEL again to confirm or press OFF to exit. TURN INDICATOR OFF? Dial type • From idle (off) mode, press MENU then or to DIAL TYPE. • Press SEL then or to scroll to TONE (touch tones) or PULSE (rotary). • Press SEL to confirm. The dial type is preset to TONE.
Answering system operation Your answering system has approximately 15 minutes of recording time, and it can record up to 99 messages. Each message is limited to four minutes. • When your answering system is powered off, you can still play your messages and change the answering system settings Turn the answering feature on and off Press the ANS ON/OFF button on the telephone base to turn the answering system on or off.
Answering system operation To check day and time Press TIME/SET at any time and the system will announce the current setting without changing it. www.vtechphones.com • If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since the date, rather than the day, is delivered, you have to program the year once, so the system can derive the day of the week.
Answering system operation Menu features • Caller ID provides the time and date. Set the year so that the day of the week can be set from the caller ID information. After setting the time once, it will thereafter be set automatically with incoming caller ID information. The time will be set automatically only if the caller ID service is subscribed from your local telephone company. • Announcements less than three seconds will not be recorded.
Answering system operation 4. Press PLAY/STOP / when you have finished recording. The system will play back your recorded message and then save it. Listen to outgoing announcement 1. Press SETUP. 2. Press PLAY/STOP / . Basic operation Delete outgoing announcement 1. Press SETUP. 2. Press PLAY/STOP / to begin playback. 3. During playback, press DELETE X to delete the announcement. 4. The system will confirm deletion with the prompt “Announcement deleted.
Answering system operation Announcements • The number of messages in the oval message window flashes when there are new messages. The number in the message window is on steady when are no new messages. • While the telephone base is idle (off), press the VOL and buttons to change the telephone base ringer volume. While listening to an incoming message or message playback press the VOL and buttons to change the listening volume. 36 1. When playback begins, the total number of messages will be announced. 2.
Answering system operation Record and play memos • Memos less than three seconds will not be recorded You can record a memo up to four minutes long. Remote access code To retrieve new messages from any touch tone phone from a remote location, a two digit access code is required. The remote access code can be any two digit number between 10 and 99. The remote access code has been set to 19 at the factory but it can be changed it to any two digit number any time for your convenience. www.vtechphones.
Answering system operation Set remote access code 1. Press SETUP twice, the system will announce “Remote access code. To change the setting, press CHANGE.” 2. Because the remote access code was set to 19 at the factory, press CHANGE, the system announces “19.” 3. Press and release CHANGE to advance the remote access code number by one. Press and hold CHANGE to advance the remote access code by 10. 4. When the desired number is heard.
Answering system operation Purpose Press Action Play all messages in the mailbox 1 Listen to new messages. If there are no new messages, all messages will be played back. Play new messages in the mailbox 2 Plays all new (not previously listened to) messages. 3 Delete message currently playing. Delete a message 3,3 Press when any message is playing to delete all old (previously reviewed) messages. Repeat a message 4 Repeat the previous message 4,4 Press to repeat previous message.
Answering system operation • Your phone may not respond to remote access commands if tones produced by the telephone from which you are calling are too short. Hold the buttons down longer if this occurs. • If accessing from a touch tone telephone, press #5 to stop recording. Purpose Press Action Record announcement *7 Press af ter hearing the beep. Record your new announcement. Press 5 to stop recording. The system will play back the announcement for confirmation.
Answering system operation When the message alert function is turned on, the telephone base beeps every 10 seconds, and PLAY/STOP / and the number of messages in the oval message window flash when there are new messages. If PLAY/STOP / and the number in the message window are on steadily, there are no new messages. Announcement only mode Basic operation In announcement only mode, callers hear an announcement but cannot leave messages.
Answering system operation Call screening • While the telephone base in idle (off) mode, press the VOL buttons to change the telephone base ringer volume. While listening to an incoming message or message playback press the VOL buttons to change the listening volume. 42 If you wish to review caller ID or listen to caller’s leaving their message before choosing to answer a call, follow these steps: 1.
Answering system operation Message window displays Display Explanation 0 No messages. 1 - 98 Total number of messages and memos, or message number currently playing. Number flashes if there are new messages. 1-8 Playback or ringer volume level selected when VOL or is pressed. Current remote access code while setting Elapsed time while recording a memo or announcement up to 90 seconds. 99 (flashing) Memo or announcement recording exceeds maximum time of 99 seconds. F (flashing) Memory is full.
Headset operation Headset jack • To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Customer Service at 1-800-595-9511. In Canada, contact Telecommunications Canada Ltd. at www. vtechcanada.com or 1-800-267-7377. 44 You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately. Plug the headset into the jack located on the left side of the handset (under the small rubber flap).
Batteries Battery care and performance After the battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 7.5 hours While not in use (standby*) up to 3.5 days * Handset is off the telephone base or charger but not in use. Replace the handset battery 1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. 2. Lift out the old battery and disconnect. 3.
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem Suggestion My phone doesn’t work at all. • Make sure the power cord is plugged in. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack.
Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Telephone settings section of this user’s manual to set the dial mode.
Troubleshooting Problem Suggestion UNABLE TO CALL TRY AGAIN displays on my handset. • Move the handset closer to the telephone base. You might have moved out of range. • If the handset is in its telephone base and the charging light does not light, refer to the charge light is off in this troubleshooting guide. • Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.
Troubleshooting Suggestion I get noise, static, or weak signal even when I’m near the telephone base. • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by: a.
Troubleshooting Problem Suggestion My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the telephone base. • Charge the battery in the handset for 16 hours.
Troubleshooting Suggestion My calls fade or cut in and out while I’m using my handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones • Microwaves operate on the same frequency as your phone.
Troubleshooting Problem Suggestion My Caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment. My answering machine is not recording messages. • Make sure system is turned ON (the ANS ON/OFF key is illuminated).
Troubleshooting Problem Suggestion I lost a handset and just bought a new one. How do I register the new one ? • Press and hold INT/FIND HANDSET on the main telephone base for 10 seconds. • When the IN USE light starts to flash, release the INT/FIND HANDSET button. • Press and release INT/FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered. • All handsets will show NOT REGISTERED. • Place the handset in its charger (connected to a power outlet.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.
Warranty 4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or 5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 7.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations * * Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada.
Technical specifications Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones. Crystal controlled PLL synthesizer Transmit Frequency Telephone base: 5725-5850 MHz Handset: 2400-2483.5 MHz Receive Frequency Telephone base: 2400-2483.5 MHz Handset: 5725-5850 MHz Channels 95 Nominal Effective Range Maximum power allowed by the FCC and IC.
Index A Additional information 47 Adjusting handset volume 17 Announcement only mode 41, 43 Announcements 36 Answering calls 17 Answering system operation 32–43 B Delete a directory entry 25 Delete all messages 36 Delete outgoing announcement 35 Dial from caller ID 29 Dial type 31 Directory 22–25 E Edit a directory entry 24 Basic operation 15 Batteries 45 Battery care and performance 45 Belt clip 9 F C Getting started 4 Caller ID 26–29 Caller ID - call waiting with CID 26 Call forward 19 Call scre
K Key tone 30 L Language 31 Listen to outgoing announcement 35 M Maintenance 54 Making calls 17 Menu features 34 Message alert 40 Message playback 35 Message window displays 43 Mute 18 N Number of rings 42 O Options during playback 36 Outgoing announcement 34 P Parts checklist for mi6877 5 Parts checklist for mi6897 4 R Record outgoing announcement 34 Record the announcement only message 41 Redial 18 Registration 11–12 Remote access code 37 Remote operation 38 Replace the handset battery 45 Re
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyright ©2006 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
