SN5127 Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news.
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions. This quick start guide provides you with basic installation and use instructions. A limited set of features are described in abbreviated form. Please refer to the online user’s manual for a full set of installation and operation instructions at www.vtechphones.com.
Table of contents What’s in the box 1 Connect and install 2 Connect the telephone base 2 Install the battery 3 Charge the battery 4 Battery backup mode 5 Mount the telephone base (optional) 6 Setup 8 Date and time 8 Voice guide to set Smart call blocker 10 Voice guide to set answering system 12 SOS emergency call 13 Photo speed dial 19 LCD language Talking digits Key tone Caller ID announce on/off Use caller ID to automatically set date and time Voicemail number Clear voicemail indicator Home area code Dia
Volume 37 Make SOS emergency call 38 Temporary ringer silencing 39 Call waiting 39 Redial 40 Photo/memory speed dial 40 Temporary tone dialing 41 Audio Assist® 41 Equalizer 42 Find handset 42 Join a call in progress 43 Intercom 44 Call transfer using Intercom 46 Phonebook 48 Add a phonebook entry 48 Review phonebook entry 50 Dial a phonebook entry 51 Delete a phonebook entry Save a redial entry to the phonebook Edit a phonebook entry Caller ID Review caller ID log entry Save a caller ID log entry to the ph
Control uncategorized calls 68 Screen calls without numbers 69 Screen uncategorized calls 70 Add a screened number to the allow list or block list 71 Option while on a call 71 Answering system 72 About the built-in answering system and voicemail service 72 Built-in answering system VS Voicemail service 72 Turn the built-in answering system on or off 74 Set number of rings 76 Message playback 78 Skip a message 79 Repeat the playing message 79 Play the previous message 80 Delete a message 80 Delete all messa
What’s in the box Quick start guide Introducing Smart call blocker 1 Important safety instructions
Connect and install Connect the telephone base If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you connect a DSL filter (not included) to the telephone wall jack.
1 2 • Use only the rechargeable batteries provided or replacement batteries (model BT205662). • Do not use other alkaline, manganese or Ni-Cd batteries, nor other non-rechargeable batteries for operating the cordless handset. They may cause failure or malfunction of the handset or the telephone system. • Charge the batteries provided with this product only in accordance with the instructions and limitations specified in this quick start guide.
Connect and install Charge the battery 12 hrs 4
When there is a power failure, the handset displays Put HS on base to power base and Out of range OR No pwr at base alternately. Put the charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time. During this period, you cannot use the answering system. When the handset is put in the telephone base, it displays Powering base... Don’t pick up. Put HS on base to power base Powering base...
Connect and install Mount the telephone base (optional) 2 1 B A 6
7 1.
Setup Date and time After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and to configure the Smart call blocker and answering system through the voice guides. Follow the steps below to set the date and time. For example, if the date is 31 December, 2018, and the time is 10:59 PM: MM/DD/YY 01/01/18 When the handset prompts you to set the date and time...
4 HH:MM 10:59 PM 5 Press any number key to toggle between AM and PM. Press SELECT to save. If you subscribe to caller ID service, the - OR day, month and time are set automatically with each incoming call. Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp. When the handset is not in use: 1. Press MENU. 2. Press or to scroll to Set date/time. 3.
Setup Voice guide to set Smart call blocker After the date and time setting is done or skipped, the cordless handset then prompts if you want to set Smart call blocker. For more details on Smart call blocker, see page 57. You can follow the voice guide to set your telephone system to allow or to screen all incoming calls, or to screen calls that do not display a phone number. When the handset prompts you to set Smart call blocker via voice guide...
Press 1 if you want to screen calls with telephone numbers that are not saved in your Phonebook, Allow list or Star name list; Press 2 if you only want to screen calls that do not display a phone number; or Press 3 if you do not want to screen calls, and want to allow all incoming calls to get through.
Setup Voice guide to set answering system After the Smart call blocker setting is done or skipped, the handset will then prompt if you want to set up the answering system. This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone. When the handset prompts you to set up the answering system via voice guide...
SOS emergency call 2. Setup The AUDIO ASSIST/SOS button on the cordless handset can function as SOS emergency button. It lets you quickly page other system devices and call the preset external numbers for help in an emergency. You can preset up to five SOS numbers. If you have purchased and registered a Wearable home SOS pendant (SN7022) to your telephone system, the SOS pendant will function as same as the SOS emergency button of the cordless handset.
Setup How does SOS emergency call work? • To make an emergency call, press and hold AUDIO ASSIST/SOS on the right side of the cordless handset for three seconds. The telephone base announces “Emergency mode is activated“. The handset then pages all system devices. All devices ring an alert tone and the handset screen shows SOS mode for 20 seconds. After that, the telephone then calls the preset SOS numbers in sequence until the call is answered. -- The telephone enables internal SOS alert by default.
Set SOS emergency numbers HANDSET Call internal >SOS number Direct memory >Set SOS ANS ON 10:15PM 4 12/25 1 3 2 SOS 1 Press select again to add an emergency number. MAME: NUMBER: 595-9511_ >Add 5 Scroll to select SOS 1, SOS 2, SOS 3, SOS 4, or SOS 5, and then press SELECT. 6 Chris_ 7 Enter the number. Then, press SELECT. 15 Enter the name. Then, press SELECT. 2.
Setup Enable or disable internal SOS alert Internal SOS alert is enabled by default. When you press and hold AUDIO ASSIST/SOS to make an emergency call, the telephone pages all registered system devices for 20 seconds. After that, the telephone then calls the five preset SOS numbers in sequence, until the call is answered. You can disable this setting to allow you to make emergency calls directly to the preset SOS numbers. 1 Press MENU on the handset when it is not in use.
Record SOS message 1 Press MENU on the handset when it is not in use. >Record annc Play annc SOS number >SOS message Direct memory >Set SOS 3 2 Scroll to Set SOS, and then press SELECT. “Record after the tone. Press STOP when you are done.“ 4 Press SELECT to select Record annc. Scroll to SOS message, and then press SELECT. RECORD SOS 5-STOP 5 Speak toward the cordless handset to record your message. Press 5 when done.
Setup Play or reset SOS message 1 Press MENU on the handset when it is not in use. SOS number >SOS message Direct memory >Set SOS 2 3 Scroll to Set SOS, and then press SELECT. Scroll to SOS message, and then press SELECT. Play annc >Reset annc 4 18 Scroll to select Play annc or Reset annc, and then press SELECT. If you select Reset annc, press SELECT twice.
There are four photo speed dial memory keys 1 to 4 on the telephone base, and four direct memory keys M1 to M4 on the cordless handset. You can store the telephone numbers you wish to quick dial to the photo speed dial keys. When you set the four photo speed dial keys 1, 2, 3 and 4 on the telephone base, the same numbers will also automatically set in the M1, M2, M3 and M4 keys on the cordless handset.
Setup Photo speed dial Store a photo speed dial entry: 1 Press MENU when the handset is not in use. Intercom >Direct memory 2 Scroll to Direct memory, and then press SELECT. M1 M1 >Add 4 3 Scroll to select M1, M2, M3,or M4, and then press SELECT. 20 Press SELECT again to add the speed dial number.
2. Setup NAME: NUMBER: 595-9511_ 5 Enter the phone number, and then press SELECT. Chris_ • To store another photo speed dial entry, repeat the steps. 6 Enter the name, and then press SELECT to save.
Setup Photo speed dial Insert photos for speed dial keys: You can insert photos into the photo speed dial compartments, or write the contact names on cards and insert them into the compartments. The telephone base is shipped with protective stickers covering the photo speed dial compartments. Remove the protective sticker before use. 1. Remove the photo speed dial compartment cover. 2. Crop your desired photo into the size specified on the right, and then insert it into the photo speed dial compartment.
LCD language 1 Press MENU when the handset is not in use. Set date/time >Settings 2 Scroll to Settings, and then press SELECT. LCD LANGUAGE >English >LCD language Voicemail # 4 3 Press SELECT to select LCD language. Scroll to highlight English, Français or Español, and then press SELECT. 23 Set English as LCD language? 5 Press SELECT to confirm. 2. Setup You can select your handset’s display language (English, French or Spanish).
Setup Talking digits You can choose whether the digits are to be announced whenever you press the number keys. 1 Press MENU when the handset is not in use. TALKING DIGITS >On Reminder >Talking digits 2 3 Scroll to select On or Off, and then press SELECT. Scroll to Talking digits, and then press SELECT.
Key tone 1 Press MENU when the handset is not in use. Set date/time Clr voicemail >Key tone >Settings 2 3 Scroll to Settings, and then press SELECT. Scroll to Key tone, and then press SELECT. KEY TONE 4 Scroll to select the desired volume or select OFF. 25 KEY TONE Off 5 Press SELECT to confirm. 2. Setup The cordless handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.
Setup Caller ID announce on/off The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the phonebook or caller ID information. The default setting is On. 1 • To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. Press MENU when the handset is not in use.
Use caller ID to automatically set date and time 1 Press MENU when the handset is not in use. Set date/time >Settings Key tone >CID time sync CID TIME SYNC >On 4 2 3 Scroll to Settings, and then press SELECT. Scroll to CID time sync, and then press SELECT. 27 Scroll to On or Off, and then press SELECT. 2. Setup If you subscribe to caller ID service, you can choose to set the date and time for each incoming call by the caller ID information automatically. The default setting is On.
Setup Voicemail number If you subscribe to a voicemail service offered by your telephone service provider, you can save your voicemail number to for quick access. HANDSET VOICEMAIL # VOICEMAIL # 595-9511_ _ ANS ON 10:15PM 12/25 2 1 Press and hold 1 when the handset is not in use. 3 Enter the voicemail access number provided by your telephone service provider (up to 30 digits). To retrieve voicemails from your telephone service provider: Press and hold 1 . 28 Press SELECT.
Clear voicemail indicator 1 Press MENU when the handset is not in use. Set date/time >Settings 2 Scroll to Settings, and then press SELECT. Reset Voicemail Indicator? Voicemail # >Clr voicemail 4 3 Scroll to Clr voicemail, and then press SELECT. 29 Press SELECT to confirm. 2. Setup Use this feature when the telephone indicates that there is new voicemail but there are none. This feature only turns off the indicators, New voicemail and . It does not delete your voicemail messages.
Setup Home area code You can program your home area code so that when you receive or dial a call within your local area, only seven digits are shown or dialed, and the telephone number is automatically stored without the area code in the caller ID log. 1 Press MENU when the handset is not in use. Set date/time >Settings 2 Scroll to Settings, and then press SELECT. CID time sync >Home area code HOME AREA CODE ___ 3 4 Scroll to Home area code, and then press SELECT.
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone. 1 Press MENU when the handset is not in use. Set date/time >Settings 2 Scroll to Settings, and then press SELECT. Home area code >Dial mode DIAL MODE >Touch-tone 4 3 Scroll to Dial mode, and then press SELECT. 31 Scroll to select Touch-tone or Pulse, and then press SELECT. 2.
Setup Alarm reminder and melody You can set alarm reminders that remind you at specific times, once, daily, or at weekdays or weekends. 1 Press MENU when the handset is not in use. REMINDER >Reminder 1 Set SOS >Reminder 2 3 Scroll to Reminder, and then press SELECT. Scroll to select a reminder from Reminder 1 to Reminder 10, and then press SELECT. REMINDER 1 >On/Off 4 32 Press SELECT to select On/Off.
Alarm reminder and melody >On 6 5 Scroll to On and then press SELECT. FREQUENCY >Once 7 Enter the hour (HH) and minute (MM). Then, press any number key to change between AM and PM. • • • • Once; Daily; Mon. to Fri.; or Sat. to Sun. 8 Scroll to select one of the frequency options, and then press SELECT. 33 Press SELECT. • When the set reminder alarm time is due, the alarm will not ring if the telephone is in use. • The cordless handset rings for 30 seconds when the alarm time is due.
Setup Alarm reminder and melody You can also select the alarm reminder melody. 1 Press MENU when the handset is not in use. REMINDER >Reminder 1 * Set SOS >Reminder 2 Scroll to Reminder, and then press SELECT. 3 MELODY >Melody 4 Scroll to select the desired reminder, and then press SELECT. MELODY >Tone 1 5 Scroll to Melody, and then press SELECT. Scroll to the desired melody, and then press SELECT.
Operate Display The battery is low and needs charging. The battery is fully charged. The handset speakerphone is in use. Handset ringer is off. HANDSET MUTE NEW 10:15PM AUDIO ASSIST ANS ON 1/13 MUTE NEW ANS ON There are new messages in the answering system. 1/13 Audio Assist® is a registered trademark of Advanced Amercian Telephones. New voicemail received from your telephone service provider. The handset microphone is muted. There are new caller ID log entries. Answering system is on.
Operate Answer a call Make a call On the cordless handset: On the cordless handset: - OR - - OR - 1 Press TALK or Press TALK, the handset. on the handset. - OR - or any dialing keys on -------------------- OR ----------------On the telephone base: 2 Dial the phone number. Press 36 on the telephone base.
End a call Press OFF on the handset. -ORPlace the handset in the charging cradle. Volume On the cordless handset: Telephone base Handset Down Up Down Up Slide the VOL control on the cordless handset or on the telephone base: • to adjust the speaker volume level when on a call; or • to adjust the ringer volume when the telephone is ringing. ------ OR -----On the telephone base: • If you are using the telephone base speakerphone, press on the telephone base to end the call.
“This is an emergency call. Please press any number key to start the conversation.“ Operate Make SOS emergency call Press and hold AUDIO ASSIST/SOS on the cordless handset for 3 seconds. The telephone base announces, “Emergency mode is activated“ and pages all registered devices. All devices ring an alert tone, and after 20 seconds, the telephone starts calling the preset SOS numbers.
Call waiting When the telephone is ringing, you can temporarily silence the ringer without disconnecting the call. The next call rings normally at the preset volume. When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call. When on a call using the cordless handset. When the telephone is ringing: - OR When on a call using the telephone base speakerphone.
Operate Redial Photo/memory speed dial The last 10 numbers dialed (up to 30 digits) are stored in the cordless handset. If you have set any of the four direct memory speed dial numbers, you can press a photo speed dial key on the telephone base, or a directory memory key on the handset to quickly dial the preset number. The telephone base and the cordless handset share the four direct memory speed dial numbers. For details on setting photo/memory speed dial, see page 19.
Audio Assist® If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. The Audio Assist feature enhances the clarity and loudness of your caller’s voice on the cordless/corded handset earpiece when you are on a call, or listening to a message or an announcement. Turn on/off Audio Assist: 2 1 When on a call, press TONE on the handset.
Operate Equalizer Find handset The equalizer on the cordless handset enable you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing. The default setting is Natural. To find your misplaced cordless handset, press PAGE on the telephone base to make intercom paging to the handset. Change the equalizer setting: Treble Natural Bass When on a call: • Slide the EQ button to toggle among Treble, Natural and Bass.
Join a call in progress To join a call with the cordless handset: To join a call with the telephone base: - OR - Press TALK or on the handset. To exit the call: • Press OFF or place the handset in the telephone base; or • Press on the telephone base. 43 3. Operate When you are already on an outside call, the telephone base can join the call using the speakphone. If you are on an outside call using the telephone base speakphone, then the handset can join the outside call.
Operate Intercom You can use the intercom feature for conversations between the telephone base and the cordless handset. If you have two or more cordless handsets, you can make intercom calls from the telephone base to all cordless handsets, or from one handset to another or to the telephone base. Make intercom call using the cordless handset: HANDSET Caller ID log >Intercom Calling base INTERCOM TO: >HANDSET 2 ANS ON 10:15PM 12/25 1 Press MENU when the handset is not in use.
• To answer the intercom call on the destination devices: -- On a cordless handset, press TALK or . -- On the telephone base, press . • To cancel an intercom call: -- When using the cordless handset, press OFF. -- When using the telephone base, press PAGE. Press PAGE when the telephone is not in use. 45 3.
Operate Call transfer using Intercom Use the intercom feature to transfer an outside call from the cordless handset to the telephone base. You can also share an outside call with the telephone base. 1 When on a call with your cordless handset, press MENU. >Intercom Phonebook 2 Press SELECT to select Intercom. Intercom When the destination device picks up, the outside call is put on hold. Then, you have the following options: • Transfer the call; • Share the call; or • End the call.
Transfer call: Share call: 3 Press MENU. >Transfer Share call 4 Press SELECT to select Transfer. The call is transferred to the destination device. 3 Press MENU. Transfer >Share call OR Press TALK. OR 4 Scroll to Share call, and then press SELECT to let the destination device join you on the outside call in a three-way conversation. 47 Press TALK to end the intercom call and continue the outside call with your handset. 3.
Phonebook The phonebook can store up to 50 entries. Each entry may consist of a telephone number with up to 30 digits, and a name with up to 15 characters. Add a phonebook entry 595-9511_ HANDSET EDIT NUMBER 595-9511_ ANS ON 10:15PM 12/25 1 Enter the phone number when the handset is not in use. 3 2 Press SELECT. 48 Press SELECT again.
ENTER NAME _ ENTER NAME Mike Smith_ 4 Enter the name 5 Press SELECT. - OR 1. Press MENU on the cordless handset when the telephone is not in use. 2. Scroll to Phonebook, and then press SELECT. 3. Scroll to Add contact, and then press SELECT. 4. Enter the phone number, and then press SELECT. 5. Enter the name, and then press SELECT. 49 4.
Phonebook Review phonebook entry 1 Press MENU when the handset is not in use. Smart call blk >Phonebook 2 Scroll to Phonebook, and then press SELECT. Mike Smith 800-595-9511 >Review Add contact 3 4 Press SELECT to select Review. Scroll to browse through the entries.
Dial a phonebook entry Review the phonebook entries, and when your desired entry shows on the handset screen: Mike Smith 800-595-9511 Mike Smith 800-595-9511 1 Mike Smith Delete contact? 2 Press DELETE. Press TALK on the handset. 51 Press SELECT to delete. 4.
Phonebook Save a redial entry to the phonebook Press and hold REDIAL when the cordless handset is not in use. 1 REDIAL #1/10 595-9511 2 Scroll to browse through the redial list. When your desired entry displays, press SELECT. EDIT NUMBER 800-595-9511_ ENTER NAME _ ENTER NAME Mike Smith_ 3 4 5 Edit the phone number if needed, and then press SELECT. 52 Enter the name. Press SELECT to save.
Edit a phonebook entry Review the phonebook entries, and when your desired entry shows on the handset screen: NEW 09:15PM EDIT NUMBER 595-9511_ EDIT NUMBER 800-595-9511_ ANS ON 11/30 1 2 3 Edit the number. Press SELECT. EDIT NAME Mike Smith_ EDIT NAME Mike Smiths_ 4 5 Press SELECT. Press SELECT to save. Edit the name. 53 4.
Caller ID If you subscribe to caller ID service, information about each caller appears after the first or second ring. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. Review caller ID log entry 1 Press MENU when the cordless handset is not in use. Phonebook >Caller ID log >Review Del all calls Mike Smith 595-9511 NEW 09:15PM 2 Scroll to Caller ID log, and then press SELECT.
Save a caller ID log entry to the phonebook When your desired caller ID log entry shows on the handset screen: Mike Smith 595-9511 NEW EDIT NUMBER 595-9511_ ANS ON 11/30 2 1 Press SELECT. EDIT NUMBER 800-595-9511_ 4 Press SELECT. 3 Press SELECT. Edit the number if needed. EDIT NAME Mike Smith_ EDIT NAME Mike Smiths_ 5 6 Edit the name if needed. 55 Press SELECT to save. 5.
Caller ID Dial a caller ID log entry Delete a caller ID log entry Review the caller ID log entries, and when your desired entry shows on the handset screen: Review the caller ID log entries, and when your desired entry shows on the handset screen: Mike Smith 595-9511 Mike Smith 595-9511 NEW 09:15PM ANS ON NEW 09:15PM 11/30 Press TALK on the handset. ANS ON 11/30 Press DELETE on the handset.
Smart call blocker* If you have subscribed to caller ID service, then you can use the Smart call blocker feature to screen incoming calls. Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming calls. Read the Introducing Smart call blocker leaflet provided in your package to learn how to set up your Smart call blocker. * Includes licenced Qaltel™ technology.
Smart call blocker Call categories Calls are classified into four categories. Smart call blocker handles the calls in the following ways: Call category Call control Welcome calls • Numbers saved in allow list. • Numbers saved in phonebook. • Numbers not found in block list. • Names saved in star name list. Allow The telephone rings when there is an incoming call with number saved in your allow list or phonebook, but not in your block list.
Call category Call control Calls without numbers • Numbers that are “out of area” or set to “Private“. 59 6. Smart call blocker Option 1: Screening with caller name If you have selected this option, the telephone plays the screening announcement, and then asks the caller to say his/her name before the call rings on your telephone. You will then hear the caller’s name announced if you have turned on the caller ID announce feature.
Smart call blocker Set Smart call blocker on/off HANDSET >SCB On/Off Block list SCB ON/OFF >On ANS ON 10:15PM 12/25 1 Press CALL BLOCK when the handset is not in use. 3 2 Press SELECT to select SCB On/Off. 60 Scroll to On or Off, and then press SELECT.
Set welcome calls Add allow list entry Add numbers to the allow list that you want to allow their calls to get through to you. The allow list stores up to 200 numbers. Press CALL BLOCK when the handset is not in use. Block list >Allow list 2 Scroll to Allow list, and then press SELECT. Review >Add new entry ENTER NUMBER 595-9511_ ENTER NAME Mike Smith_ 3 4 Scroll to Add new entry, and then press SELECT. 61 Enter the phone number and name, and then press SELECT to save. 6.
Smart call blocker Set welcome calls Add star name list entry Add names (up to 15 characters) of organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Their calls will get through to you. The star name list stores up to 10 names. 1 Press CALL BLOCK when the handset is not in use. Allow list >Star name list 2 Scroll to Star name list, and then press SELECT.
Set welcome calls Save a caller ID log to the allow list Review the caller ID log entries: Mike Smith 595-9511 NEW 09:15PM SAVE TO >Allow list EDIT NUMBER 595-9511_ EDIT NAME Mike Smith_ ANS ON 11/30 4 Browse through the entries. When the desired entry displays, press SELECT. 5 6 Scroll to Allow list, and then press SELECT. Edit the phone number and name if needed, and then press SELECT to save. 63 6. Smart call blocker 1. Press MENU when the handset is not in use. 2.
Smart call blocker Set welcome calls Save a caller ID log to the star name list Review the caller ID log entries: 1. Press MENU when the handset is not in use. 2. Scroll to Caller ID log, and then press SELECT. 3. Press SELECT to select Review. Mike Smith 595-9511 NEW 09:15PM SAVE TO >Star name list Star this name? Bayriver Elemen ANS ON 11/30 4 Browse through the entries. When the desired entry displays, press SELECT. 5 6 Scroll to Star name list, and then press SELECT. Press SELECT to save.
Set unwelcome calls Add block list entry Add numbers to the block list that you want to block them from calling. The block list stores up to 1,000 entries. Press CALL BLOCK when the handset is not in use. SCB On/Off >Block list 2 Scroll to Block list, and then press SELECT. Review >Add new entry ENTER NUMBER 595-9511_ ENTER NAME Salesman_ 3 4 Scroll to Add new entry, and then press SELECT. 65 Enter the phone number and name, and then press SELECT to save. 6.
Smart call blocker Set unwelcome calls Save a caller ID log to the block list Review the caller ID log entries: 1. Press MENU when the handset is not in use. 2. Scroll to Caller ID log, and then press SELECT. 3. Press SELECT to select Review. Direct Sales 595-9511 NEW 09:15PM SAVE TO >Block list EDIT NUMBER 595-9511_ EDIT NAME Salesman_ ANS ON 11/30 4 Browse through the entries. When the desired entry displays, press SELECT. 6 5 Scroll to Block list, and then press SELECT.
Control calls without numbers Use this setting to control “out of area” calls or calls with numbers that are set to “Private”. You can choose to allow or reject these calls directly. You can also choose to screen them with or without learning the callers’ names before you decide whether to answer or reject these calls. Moreover, you can forward these calls to the answering system. Press CALL BLOCK when the handset is not in use.
Smart call blocker Control uncategorized calls Use this setting to control calls with numbers that are not in your phonebook, allow list or block list, or have no caller ID number display. You can choose to allow or reject these calls directly. You can also choose to screen them with or without learning the callers’ names before you decide whether to answer or reject these calls. Moreover, you can forward these calls to the answering system. 1 Press CALL BLOCK when the handset is not in use.
Screen calls without numbers Screened call PRIVATE CALLER 10:15PM 1 12/25 10:15PM 12/25 The telephone is playing the screening announcement to the caller. If you have selected w/Caller name to ask callers to say their names: After you pick up the call, the telephone announces: “To answer the call, press 1. To send this call to the answering system, press 4. To repeat these options, press ”. * - OR After screening, the telephone rings. Press TALK or to pick up the call. Smart call blk Screening...
Smart call blocker Screen uncategorized calls If Smart call blocker is on, and you have set to screen uncategorized calls, the telephone will not ring when receiving these calls. It plays the screening announcement to the caller and asks the caller to respond before putting the call through to you. Smart call blk Screening... 10:15PM 12/25 The telephone is playing the screening announcement to the caller.
Add a screened number to the allow list or block list When the telephone announces the screening options after you pick up a screened call: “To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press ”. * Add a screened number to the allow list Add a screened number to the block list Press 3 or CALL BLOCK to block the call.
Answering system About the built-in answering system and voicemail service For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).
Storage Built-in answering system Voicemail service Telephone base Server or System • Handset - • Handset XX New messages Retrieve messages • Press on the telephone base; OR • Press and hold on the • Press MENU, and then dialpad, and enter an access select Play messages on the number and/or passcode handset; OR from your telephone service • Access remotely with an provider. access code. and New voicemail 73 7.
Answering system Turn the built-in answering system on or off HANDSET Play messages >Answering sys ANS ON 10:15PM 12/25 2 1 Press MENU when the handset is not in use. Scroll to Answering sys, and then press SELECT.
Turn the built-in answering system on or off 3 4 Scroll to Answer ON/OFF, and then press SELECT. Scroll to On or Off, and then press SELECT. 75 7.
Answering system Set number of rings You can set your answering system to answer calls at least two rings earlier than your voicemail service. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Thus, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set number of rings Voice guide >Ans sys setup Scroll to Ans sys setup, and then press SELECT. 4 # OF RINGS >4 5 Scroll to # of rings, and then press SELECT. Select 6, 5, 4, 3, 2 or Toll saver, and then press SELECT. • If you select Toll saver, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.
Answering system Message playback On the telephone base: On the cordless handset: HANDSET >Play messages Answering sys ANS ON 10:15PM - OR - 12/25 1 Press MENU when the handset is not in use. 2 Press SELECT to select Play messages. • While playing back a message on the telephone base, you can press the playback speed.
Skip a message Repeat the playing message On the telephone base: If you are using the cordless handset to play messages, you can skip a message. - OR On the cordless handset: 79 7.
Answering system Play the previous message Delete a message When message is playing: On the telephone base: 1 On the telephone base: 2 Press REPEAT twice. -------------------- OR ---------------------On the cordless handset: On the cordless handset: 2 1 - OR - Press 4 twice.
Delete all messages On the telephone base: 1 Press CALL BLOCK/DELETE twice. 2 On the cordless handset: Press MENU when the handset is not in use. Announcement >Delete all old Play messages >Answering sys 2 Scroll to Answering sys, then press SELECT. Delete all old messages? 3 4 Scroll to Delete all old, then press SELECT. Press SELECT again to confirm. 81 7.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. A two-digit security code is required. The preset code is 19. You can set the code from 00 to 99. 1 2 3 To access your answering system remotely, dial your telephone number from any touch-tone telephone. When the system plays your answering system announcement, “Hello. Please leave a message after the tone.“, enter the two-digit security code.
Set remote access code You can set your own remote access code from 00 to 99. 1 Press MENU when the handset is not in use. Play messages >Answering sys # of rings >Remote code Voice guide >Ans sys setup 3 Scroll to Answering sys, and then press SELECT. 4 Scroll to Ans sys setup, and then press SELECT. REMOTE CODE Scroll to Remote code, and then press SELECT. REMOTE CODE 19 99 Enter a two-digit number. 6 5 83 Press SELECT to save. 7.
Additional devices Add and register expansion handset You can add new cordless handsets (SN5107, purchased separately) to expand your telephone system. Your telephone base supports a maximum of four cordless handsets. Additional handsets are assigned with numbers in sequential order. Charge the new handset without interruption for at least 30 minutes before registering it to the telephone base. After charged, each expansion handset displays To register HS, see manual. Registering...
Add and register photo speed dial handset You can add a new photo speed dial handset (SN5307, purchased separately) to your telephone system. The SN5307 cordless photo speed dial handset lets you quickly dial one of the four preset numbers by just pressing the photo speed dial key. If you have already set the direct memory speed dial keys 1, 2, 3 and 4 on the telephone base, the same numbers will be automatically set for the dial keys of your newly registered photo speed dial handset.
Additional devices Device setup You can add VTech compatible Cordless audio doorbell, ULE Cordless extension ringer and ULE Wearable home SOS pendant (SN7021, SN7014 and SN7022, all purchased separately) to your telephone system. The Cordless audio doorbell (SN7021) helps you get notified at your telephone system upon visitors’ arrival.
• You need to register your newly purchased devices to the telephone base before use. • Make sure the new devices are powered on with batteries or with AC power before registering them to the telephone base. Add and register a new device 2 on the Extension ringer Press and hold the pair button right side of the extension ringer until the green LED light on the front flashes, then release the button. When registration is successful, the green LED light becomes steady on, and then the base beeps once.
Additional devices Audio doorbell (Model SN7021 , purchased separately) If you have purchased and registered an Cordless audio doorbell (SN7021) to the telephone base, the Doorbell sub-menu option appears in the Set device menu of the cordless handset. You can set up your Cordless audio doorbell, for example, set the chime volume and tone, and divert doorbell calls to a preset number. You can also record doorbell calls. Set chime volume Settings >Set device 1 Press on the handset when it is not in use.
>Chime Record DB call 6 5 Press SELECT to select Chime. CHIME VOLUME >Volume 5 Press SELECT again to select Chime volume. 89 Scroll to select from Volume 1 to Volume 5, or select Off, and then press SELECT. 8.
Additional devices Audio doorbell (Model SN7021 , purchased separately) Set chime tone 1 Press MENU when the handset is not in use. Settings >Set device Check signal >Doorbell 3 2 Scroll to Set device, and then press SELECT. Scroll to Doorbell, and then press SELECT.
>Chime Record DB call Press SELECT to select Chime. 5 6 Scroll to Chime tone and then press SELECT. Scroll to select from Tone 1 to Tone 5, or select Off, and then press SELECT. 91 8.
Additional devices DOORBELL 1 is ringing Audio doorbell (Model SN7021 , purchased separately) When a visitor presses your audio doorbell, all your devices chime and the handset screen shows Doorbell X is ringing. Answer a doorbell call Using a cordless handset: Press TALK on a cordless handset to answer. Speak to DOORBELL 1 Decline a doorbell call Using the telephone base: Press base. on the telephone Using a cordless handset: When the chime tone is ringing, press OFF on the handset.
Record doorbell call You can record conversations between you at the telephone and the visitor at your door. Your telephone is set to record all doorbell calls by default. You can disable the setting. 1 Press MENU on the handset when it is not in use. Scroll to Set device, and then press SELECT. 3 4 Scroll to Doorbell, and then press SELECT. Scroll to Record DB call and press SELECT. Then, scroll to On or Off, and press SELECT. • Recorded doorbell calls are stored as voice messages.
Additional devices Audio doorbell (Model SN7021 , purchased separately) You can divert all doorbell calls to a preset external number, or decline a doorbell call and forward the doorbell call to the preset external number. Set call divert number 1 Press MENU on the handset when it is not in use. Settings >Set device 2 Scroll to Set device, and then press SELECT. Check signal >Doorbell 3 Record DB call >Dbell divert 4 Scroll to Doorbell, and then press SELECT.
When a visitor presses the doorbell and the doorbell call is diverted to the preset number, the call receiver of the preset number hears the message “This is a diverted call from doorbell. Please press any number key to start the conversation.“ Your telephone is set to record all doorbell call conversations by default. You can disable the setting. See Record doorbell call on page 93. 5 Scroll to Preset number, and then press SELECT.
Additional devices Audio doorbell (Model SN7021 , purchased separately) You can set your audio doorbell to divert all doorbell calls to the preset external number when visitors press the doorbell. Set auto call divert to preset number 1 Press MENU on the handset when it is not in use. Settings >Set device Check signal >Doorbell 2 3 Scroll to Doorbell, and then press SELECT. Scroll to Set device, and then press SELECT.
To cancel all call diverts to the preset number: 1. Repeat from step 1 to step 5. 2. Then, at step 6, scroll to Off and then press SELECT. 4 Scroll to Dbell divert, and then press SELECT. DIVERT MODE >Auto divert >Divert mode Preset number 5 6 Press SELECT to select Divert mode. Scroll to Auto divert, and then press SELECT. 97 8.
Additional devices Audio doorbell (Model SN7021 , purchased separately) You can also set up call divert to the preset number, only when you press OFF on your handset to decline the doorbell call. Set declined call divert to preset number 1 Press MENU on the handset when it is not in use. Settings >Set device Check signal >Doorbell 2 3 Scroll to Doorbell, and then press SELECT. Scroll to Set device, and then press SELECT.
To cancel all call diverts to the preset number: 1. Repeat from step 1 to step 5. 2. Then, at step 6, scroll to Off and then press SELECT. 4 Scroll to Dbell divert, and then press SELECT. >Divert mode Preset number DIVERT MODE >Decline divert 5 6 Press SELECT to select Divert mode. Scroll to Decline divert, and then press SELECT. 99 8.
Additional devices Test device signal strength You can check the signal strength of your devices (SN7014/SN7021/SN7022, all purchased separately), for example, before mounting it. Follow the instructions below to check the signal strength between the device and the telephone base. For Extension ringer (SN7014) and Audio doorbell (SN7021), make sure you mount them in a location where the signal strength is good. 1 Press MENU on the handset when it is not in use.
5 When the handset displays Awaiting signal: SOS pendant Audio doorbell DEVICES >PENDANT 3 DEVICES >DOORBELL 1 Awaiting signal Awaiting signal Press the chime button on the audio doorbell. Press the CANCEL button on the audio doorbell. DEVICES >RINGER 2 Awaiting signal For Extension ringer, the telephone checks the signal automatically after selecting RINGER X on the handset. Good signal When the handset displays Good signal, press SELECT to confirm.
Additional devices Device monitoring If there are additional devices registered to the telephone base, the names of the registered devices appear in the Devices menu of the cordless handset. You can view the current status of each of the registered devices and check whether they are active, inactive, or with low battery. View device status >Status Log Set device >Devices 1 Press on the handset when it is not in use. DEVICES >DOORBELL 1 2 3 Scroll to Devices, and then press SELECT.
Limited warranty What does this limited warranty cover? Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
Limited warranty How do you get warranty service? Other limitations To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirement Handset: 1.