User Manual
Congratulations
on purchasing your new VTech product.
Before using this product, please read
Important safety instructions.
This user’s manual has instructions on how
to set up and register your new Wearable
home SOS pendant. For instructions on
using the SOS pendant, see the Quick
start guide or the online Complete user’s
manual of your telephone system.
For support, shopping, and everything
new at VTech, visit our website at
www.vtechphones.com. In Canada, visit
www.vtechcanada.com.
What’s in the box
Your Wearable home SOS pendant
package contains the following items. Save
your sales receipt and original packaging in
the event warranty service is necessary.
Portable use of SOS pendant
1. Open the lock and insert one end of the
lanyard into the slot on top of the SOS
pendant.
2. Close the lock.
3. Press and adjust the position of the
move button for wearing comfort.
For detailed operations, read the
SOS emergency call section in the Quick
start guide or the online Complete user’s
manual of your telephone system.
• To ensure proper operation for making
emergency calls by using the SOS pendant,
the telephone system must be installed
according to the installation instructions
in your telephone system’s user’s manual.
To verify that the telephone system is
operating properly and can successfully
make emergency calls to the preset
numbers, the telephone system must be
tested immediately after installation, and
periodically thereafter, according to the
setup and operation instructions in your
telephone system’s user’s manual.
• The telephone system cannot make an
emergency call when other equipment
(telephone, answering system, computer
modem, etc.) connected to the same phone
line is in use.
• Do not solely rely on the SOS pendant for
getting help in case of emergency. The
functionality of the SOS emergency call
is dependent on the phone settings and
network availability.
General product care
To keep this product working well and looking
good, follow these guidelines:
• Your SOS pendant has been tested in a
controlled environment and certified to be
water spray resistant in specific conditions
(meet requirements of classification IPX4).
Despite this classification, your device is not
impervious to water damage in any situation.
• To maintain the water spray resistant
performance of the device, make sure the
battery compartment cover is tightly closed.
• Do not immerse the device in water and do
not clean it under the tap.
• Do not expose the device to salt water,
ionized water, soapy water or water moving
with force, such as ocean waves or waterfalls.
• Avoid putting it near heating appliances and
devices that generate electrical noise (for
example, motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or
moisture.
• Avoid dropping the product or treating it
roughly.
• Clean with a soft cloth.
• DO NOT use cleaning spray or liquid
cleaners.
• Make sure the device is completely dry
before connecting the battery.
Storage
When you are not going to use the SOS
pendant for some time, remove the battery
from the SOS pendant. Store them in a cool
and dry place.
User’s
manual
SOS pendant overview
1 – LED (red)
• Flashes for 3 seconds when
in emergency mode after the
emergency key is pressed.
• Flashes while pressing and holding
the CANCEL button to enter pairing
mode.
2 –
Emergency key
• Press to enter emergency mode and
automatically dials the emergency
numbers preset in the telephone
base.
3 – Slot for portable use
4 – CANCEL (PAIR) button
• Press to cancel emergency call
mode.
• Press and hold to enter pairing
mode.
5 – Battery compartment cover
6 – Screw
• Unscrew it to open the battery
compartment cover.
• Tighten it to close the battery
compartment cover.
Lanyard overview
1 – Move button
• Press and adjust the button position
for wearing comfort.
2 – Lock
• Open the lock and insert the lanyard
into the slot on top of the SOS pendant.
Install the battery
Install battery
• Use only supplied battery or equivalent.
• Your SOS pendant is water spray resistant.
Make sure the battery compartment cover is
tightly closed and the screw is tightened to
prevent water spray from penetrating.
• If the SOS pendant will not be used for a long
time, disconnect and remove the battery to
prevent possible leakage.
1. Insert the supplied battery into the
battery compartment, and matching the
polarity markings (+ and -) inside it.
2. Close the battery compartment cover.
3. Use a screwdriver to tighten the screw
to secure the battery compartment
cover in place.
Replace battery
With average use, your SOS pendant’s
battery should last approximately two
years. When the battery is low, replace it
with a new CR123A Lithium battery.
To check the battery level of your SOS
pendant, refer to the Device monitoring
section in the Quick start guide or the
online Complete user’s manual of your
telephone system.
1. Use a screwdriver to loosen the screw
on the battery compartment cover.
2. Flip open the battery compartment
cover and take out the old battery.
3. Follow the steps in Install battery
to install a new battery to the SOS
pendant.
Before use
Add and register an SOS pendant
Register each new SN7022 Wearable
home SOS pendant to your SN5127/
SN5147 telephone system before use. Your
telephone system supports a maximum of
30 compatible ULE devices.
• Install the battery before registering the SOS
pendant to the telephone base.
• Visit www.vtechphones.com for a list of
ULE devices that are compatible with your
SN5127/SN5147 telephone system.
To register an SOS pendant to the
SN5127 telephone base:
1. When the telephone is not in use,
press and hold PAGE at the telephone
base for about five seconds until the
visual ringer indicator light turns on.
Release PAGE.
2. Press and hold CANCEL on the back of
the SOS pendant until the red LED light
flashes, then release CANCEL.
It takes up to 60 seconds to complete
the registration. When the registration is
successful, the red LED lights on the SOS
pendant turns off, and the telephone base
beeps and its visual ringer indicator light
turns off.
If registration fails, start again from Step 1
above.
• You cannot register an SOS pendant if any
other system device is in use.
To register an SOS pendant to the
SN5147 telephone base:
1. When the telephone is not in use,
press and hold at the telephone
base for about five seconds until the
visual ringer indicator light turns on.
Release .
2. Press and hold CANCEL on the back of
the SOS pendant until the red LED light
flashes, then release CANCEL.
It takes up to 60 seconds to complete
the registration. When the registration is
successful, the red LED lights on the SOS
pendant turns off, and the telephone base
beeps and its visual ringer indicator light
turns off.
If registration fails, start again from Step 1
above.
• You cannot register an SOS pendant if any
other system device is in use.
Operating range
The operating range of the SOS pendant
is up to 1,000 feet outdoors or 150 feet
indoors. The actual operating range may
vary depending on the environmental
conditions and other interferences such as
walls, doors and other obstructions.
Test the signal strength
You can carry your SOS pendant as you
walk around your home.
Follow the instructions below to check the
signal strength between the SOS pendant
and the telephone base.
Test device signal strength with your
SN5127/SN5147 telephone
1. Press MENU on the cordless handset
when the telephone is not in use.
2. Press or to scroll to Set device, and
then press SELECT.
3. Press SELECT again to select Check
signal.
4. Scroll to select PENDANT X (X represents
the device number assigned to the
pendant) and then press SELECT.
5. While the handset screen displays
Awaiting signal, press CANCEL on the
back of the SOS pendant.
6. When the handset screen displays Good
signal, press SELECT. The testing is
complete.
• If the handset screen displays No
signal, press SELECT. Make sure the
pendant is powered on with the
battery, and then repeat from step 1
to test again.
• If the handset screen displays Weak
signal, press SELECT. Then, move the
SOS pendant closer to the base to
improve the signal. Repeat from step
1 to test again.
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Go to www.vtechphones.com
to register your product for enhanced
warranty support and latest VTech
product news.
User’s manual
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SN5127 base SN5147 base
SN7022
Wearable Home SOS pendant
for use with
VTech SN5127/SN5147
telephone system