Instruction manual

8
TROUBLE SHOOTING
1. If your VTech
®
Twist 4™ stops working properly or does not turn
on:
Check your batteries. Make sure the batteries are fresh and properly
installed.
If you are still having problems, visit our website at www.vtechkids.com
for troubleshooting tips.
2. If nothing happens when trying to set the clock or trying to play games:
Check to see that the batteries are aligned correctly according to
the diagram in the unit.
3. If you cannot hear any sounds:
Adjust the Volume Selector to turn up the sound level of the
speaker.
4. If the screen is frozen and not responding to any input:
Use the tip of a paper clip (or a similar object without a sharp tip) to
gently press the Reset hole at the back of the LCD screen.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might
have. A support representative will be happy to assist you. Before
requesting support, please be ready to provide or include the
information below:
The name of your product or model number (the model number is
typically located on the back or bottom of your product).
The actual error message or problem you are experiencing.
The actions you took right before the error message or problem occurred.
Internet: www.vtechkids.com
Phone: [phone] in the U. S. or 1-877-352-8697 in Canada
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TROUBLE SHOOTING & TECHNICAL SUPPORT