User`s manual

31
If you have difficulty with your telephone, please try the
suggestions below. For customer service, visit our website at
businessphones.vtech.com or call 1 (800) 595-9511. In Canada,
dial 1 (800) 267-7377
The handset registration is unsuccessful.
• Follow the handset registration instructions to register the
handset again (see To register a handset to your UP416
console or To register a handset to your UP406 deskset).
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the
cordless handset.
• Make sure you plug the telephone line cords securely and firmly
into the console and the telephone wall jacks.
• Make sure you plug the Ethernet cable securely and firmly into
the console and a router.
• Charge the battery in the cordless handset for at least 11 hours.
For optimum daily performance, return the cordless handset to
the charger when not in use.
• If the battery is depleted, charge the handset for at least
30 minutes before you use it.
• You may need to purchase a new battery. Refer to Battery
installation and charging section.
Appendix
Troubleshooting