INTRODUCTION When the VTech VT 2910c is not in use, you can easily answer a call on the Handset by pressing any key other than the OFF or Volume keys. This is very useful in a dark environment. Thank you for purchasing a VTech cordless telephone. This manual is designed to familiarize you with your VT 2910c. To get the maximum use from your new phone, we suggest that you read this Instruction Manual before using your VT 2910c .
INTRODUCTION SPECIAL FEATURES • 900MHz Operation • Fully Digital Link between Handset and Base Unit with ADPCM voice coding for enhanced audio quality • D i g i t a l l y - S c r a m b l e d Vo i c e Communication for call security • Two-line Capability • Alphanumeric Call Waiting Caller ID; Name and Number • 50 CID memory capacity • Base Unit Speakerphone • 2 row by 12 character Multi-function LCD on Handset • Conference Call Capability • 10 Channel operation with Auto Channel Search and Select • Backlit L
INTRODUCTION Parts Check List 1. 2. 3. 4. 5. 6. Base Unit, Handset and AC Adaptor Longer Two-Line Telephone Cords Shorter Telephone Cord(for mounting) Battery Pack Mounting screws for wall mounting Wall mount bracket 1 LINE MEMORY DIALING 1 11 2 12 3 13 4 14 5 15 6 16 7 17 8 18 9 19 10 20 2 FLASH FLASH LINE 1 LINE 2 OFF 2 abc 1 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz * 0 oper POWER CHARGING SPARE BATT DIGITAL CORDLESS tone INT.COM CID HOLD MEM CONF INT.
IMPORTANT SAFETY INSTRUCTIONS Important Safety Instructions When using your telephone, please follow these basic safety precautions to reduce the risk of fire, electric shock or injury to persons: I. R e a d a n d u n d e r s t a n d a l l instructions. VIII.Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. IX.
IMPORTANT SAFETY INSTRUCTIONS operation. E.If the product has been dropped and the cabinet has been damaged. the risk of fire or electric shock. XII. Unplug this product from the wall outlet : F. If the product exhibits a distinct change in performance. A.When the power supply cord or plug is damaged or frayed. XIII.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting. B.If liquid has been spilled into the product.
RECHARGEABLE BATTERY PACKS Charging the Handset batteries The Handset of your VTech 2910c cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit cradle. You should charge the battery pack for 16 hours when you first receive your phone.
RECHARGEABLE BATTERY PACKS Replacing The Handset Battery Pack 1. Remove the battery cover by pressing on the ridged lines and sliding downward. 4. The new battery pack must be charged before using your telephone. Place the Handset in the cradle of the Base Unit to allow it to charge for 16 hours. POWER CHARGING SPARE BATT PRESS and SLIDE DOWNWARD CHARGE THE HANDSET BATTERY PACK FOR 16 HOURS BEFORE USING 2. Discard the old battery pack.
RECHARGEABLE BATTERY PACKS IMPORTANT IMPORTANT: Do not dispose of this battery into household garbage. For information on tecycling or proper disposal, consult your local solid waste collection or disposal organization. To order replacement batteries, contact VTech Customer Service at 1800-595-9511 in thr U.S. or 1-800267-7377 in Canada.
WALL MOUNTING The Wall Mount adaptor is designed to fit on standard Wall Mount plates. TONE PULSE 1. Choose a spot near an electrical outlet and a telephone jack. Your phone requires a modular telephone jack and a standard electrical outlet (120v AC). The power cord is six feet long; make sure there is an electrical outlet within reach of the base. The outlet should not be controlled by a wall switch. If the switch is ever turned off, the phone will not operate. 2.
HANDSET FEATURES HANDSET FEATURES ANTENNA DISPLAY BELT CLIP NOTCH VOLUME UP KEY VOLUME DOWN KEY 1 LINE LINE (FLASH) KEYS 2 FLASH FLASH LINE 1 LINE 2 OFF OFF KEY 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz * 0 oper tone CID HOLD PAUSE MEM CONF INT.COM PROG CLEAR DELETE REDIAL DIALING KEYS ( 0-9) 7.DATE KEY 9.
HANDSET FEATURES LINE 1 KEY Press this key to select LINE 1. OFF KEY Press this key to end your call. If the Handset has already accessed LINE 1, pressing this key will FLASH the line. Press this key to exit from MEMORY DIALING, CID, or any programming mode. If LINE 1 is on HOLD, pressing this key will take LINE 1 off HOLD and return you to your call. In CONFERENCE mode, pressing this key will disconnect both lines.
HANDSET FEATURES REDIAL KEY Press this key to display and/or dial the last number you called. 1. LINE 1 is on a call and LINE 2 is on HOLD 2. LINE 2 is on a call and LINE 1 is on HOLD 3. Both lines are on HOLD. When the Handset is On (with dial tone), press this key to dial the last number called. NOTE: While in CONFERENCE mode, MEMORY DIALING numbers and CID records cannot be accessed. When the Handset is Off, pressing this key will display the last dialed phone number on the LCD.
HANDSET FEATURES The VT 2910c is also equipped with a detachable belt clip. Align the pins on the inside edge of the belt clip with the notches on the inside of the VT 2910c Handset. The belt clip should snap securely into place. Do not force the connection. See illustration While you are reviewing CID or MEMORY DIALING records, press and hold this key to delete the record currently displayed. The LCD will confirm deletion.
EXAMPLES OF THE LCD DISPLAY Base Unit is attempting to contant Handset via INTERCOM key The handset has accessed LINE 1 The handset has accessed LINE 2 LINE 1 on hold The Base Unit has accessed LINE 1 LINE 2 on hold The handset has accessed LINE 1, while the Base Unit has accessed LINE 2 Extension phone is using LINE1 Extension phone is using LINE2 Both handset and Base have accessed LINE 1 Handset is in Conference mode with LINES 1 & 2 Current Handset volume level Base Unit is in Conference mod
EXAMPLES OF THE LCD DISPLAY Handset is asking for 2-digit location during Memory Dial programming Example of alphanumeric CID display while the phone is ringing A mistake was made during Memory Dial programming Press & hold 7 key while reviewing CID records to view the phone # and when it came in Enter a 2-digit location for Memory (Speed) Dialing Scrolling through the CID records, this displays the caller’s name, CID location, and LINE The contents of a Memory Dial location have been deleted Press &
EXAMPLES OF THE LCD DICPLAY The contents of Memory Dial location #13 Example of the LCD as you select a ringer type You have deleted Memory Dial location #15 The name and number of the caller are unavailable as the call comes in To prevent accidental deletions of all CID records or Memory Dial locations, this message prompts you to confirm your decision As the phone rings, this indicates that the caller has blocked CID information As you review CID records, this indicates that the name and/or phone n
BASE UNIT FEATURES BASE UNIT FEATURES MEMORY DIALING 1 11 2 12 3 13 4 14 5 15 6 16 7 17 8 18 9 19 10 20 MEMORY DIALING CARD SPARE BATT CHARGING COMPARTMENT SPARE BATT DIGITAL CORDLESS HOLD KEY POWER INDICATOR CHARGING INDICATOR SPARE BATT INDICATOR POWER CHARGING 900MHz VOLUME UP KEY VOLUME DOWN KEY MUTE KEY CONFERENCE KEY MUTE INDICATOR OFF KEY VOLUME VT 2910c INT.COM INTERCOM KEY INTERCOM INDICATOR LINE KEYS LINE INDICATORS LINE 1 HOLD MUTE LINE 2 CONF. OFF PHONE CORD JACKS TEL.
BASE UNIT FEATURES BASE LED INDICATORS POWER LED Glows when the AC adaptor supplying power to the Base Unit. LINE 2. Flashes rapidly when LINE 2 is placed on HOLD. is Flashes in cadence with the incoming ring when you receive a call. CHARGE LED Glows when the Handset is placed in the Base Unit cradle to charge. LINE 1 KEY Press this key to access or FLASH LINE 1. SPARE CHARGE LED Glows when the (optional) battery pack is installed in spare battery compartment in the Base Unit.
BASE UNIT FEATURES RINGER ON/OFF SWITCHES Located on the right edge of the Base Unit (antenna side), these switches control the Base Unit ringer for each line. These switches have no effect on the Handset ringers. CONFERENCE (CONF) KEY Press this key to conference LINE 1 and LINE 2. HOLD KEY Press this key to place your call on HOLD. Press the appropriate LINE key to cancel HOLD.
GETTING STARTED Setting up your VTech VT 2910c NOTE: Connect power to the Base Unit before placing the Handset into the cradle. 1. Choose an area near an electrical outlet and telephone wall jack(s). 2. Plug the AC power adaptor into the electrical outlet and the DC connector to the back of the Base Unit. 6. Connect the telephone line cords: If you have 2 telephone lines installed on a single jack (type RJ14), use the 2-line cord provided. This is a 4 wire cord with a black tip at each end.
BASIC OPERATIONS MAKING CALLS Extend the Antenna whenever you remove the Handset from the Base Unit cradle If you are on LINE 1 and press LINE 2, LINE 1 will automatically go into HOLD mode. Press OFF to end your call with LINE 2, then press LINE 1 to return to your party on LINE 1. Otherwise, with LINE 1 on HOLD and LINE 2 active, press CONF/ CLEAR to enter CONFERENCE mode. There are two ways to make a call: • Press LINE 1/FLASH or LINE 2/ FLASH and listen for dial tone.
BASIC OPERATIONS ANSWERING CALLS FROM THE HANDSET ANSWERING CALLS FROM THE BASE UNIT (SPEAKERPHONE) Extend the Antenna whenever you remove the Handset from the Base Unit cradle. In addition to the audible ringer, the LINE LED flashes in cadence with the incoming ring signal to indicate an incoming call. In addition to the audible ringer, a flashing arrow in the lower portion of the Handset LCD will indicate which line is receiving an incoming call.
BASIC OPERATIONS NOTE: If you use the Speakerphone in an environment that is not very quiet, your caller’s voice may fade in and out. Should this occur, press the MUTE key before your party begins to speak, then press MUTE again (to turn MUTE off) when it’s your turn to speak. Switching from Speakerphone to Handset If you are on a Speakerphone call, and want to switch to the Handset: 1. Press HOLD on the Speakerphone. 2. Press the appropriate LINE/Flash key on the Handset to resume your conversation.
BASIC OPERATION Base Unit Paging Handset When the INT.COM key is pressed on the Base Unit, the Handset will ring differently than its incoming call ring. The LCD will display BASE PAGING HANDSET, as well. The Handset user can then do the following: • Press INTERCOM. The Base Unit and Handset are now in INTERCOM mode. OR • Press OFF. The alerting ring will stop. OR • Let the ringing continue. It will stop after 5 rings.
ADVANCED OPERATIONS CONFERENCE CALLS This feature allows you to link both lines together for a 3-way conversation between you and the parties on LINE 1 and LINE 2. Conference calls can take place from the Handset or the Base Unit. For example: If the Handset is in CONFERENCE mode, and someone at the Base Unit wants to join the conversation, press either LINE key on the Base Unit. The Base Unit has now entered CONFERENCE mode.
ADVANCED OPERATIONS Programming the Base Unit Ringer 1. Press and hold the MEM/PROG key until the LCD displays PROGRAM LOCATION _ _. 2. Press #. LCD displays ?: 1=HANDSET 2=BASE. 3. Press 2. LCD displays ?: 1=LINE 1 2=LINE 2. 4. Press 1 (or 2, depending on which line you’re programming). 5. Press 1,2,3, or 4. The Base Unit will generate the tone you’ve selected. Press any of the other ringer selections (1,2,3,4) to compare the different tones. 6. Once you have selected a ringer tone, press OFF. 2.
ADVANCED OPERATIONS DELETING STORED NUMBERS You can delete individual phone numbers stored in memory, or all stored numbers at one time. Dialing from Memory 1. Press the desired LINE key to get a dial tone. 2. Press MEM/PROG. The LCD displays SPEED DIAL LOCATION _ _. 3. Enter the 2-digit Memory location (01-20).
CID-CALLER ID Your VT 2910c cordless telephone is capable of displaying the name and phone number of the calling party, before you answer the call. In addition, it will display Caller ID information when you are on the phone and receive a Call Waiting signal. Subscription to CALLER ID and CALL WAITING ID (otherwise known as Type II Caller ID) through your local telephone service provider is required to fully utilize this feature. The names of these services may vary from one provider to another.
CID-CALLER ID 3. Press INT.COM/DEL to confirm deletion of all CID records. The LCD will display DELETING ALL CALLS. Pressing any key other than INT.COM/DEL cancel this operation. Caller ID data transmission is incomplete. If this display appears often, contact your local service provider. DIALING FROM CID MEMORY DELETING CID RECORDS Your VT 2910c stores the most recent 50 CID records in memory. When CID memory is completely filled, the oldest record is automatically deleted as a new call is stored.
CID-CALLER ID S TO R I N G C I D R E C O R D S I N MEMORY DIALING LOCATIONS You can store a phone number from a CID record in a Memory Dialing location. 1, With the Handset OFF, press the CID key. 2. Use the * ( ) or # ( ) keys to scroll to the CID record you wish to store in memory. 3. Press CID again. The LCD displays the phone number. 4. Press and hold the MEM/PROG key. The LCD will display PROGRAM LOCATION _ _. 5. Enter a 2-digit memory location (0120).
MAINTENANCE MAINTENANCE TAKING CARE OF YOUR TELEPHONE. Your VTech VT 2910c cordless telephone contains sophisticated electronic parts so it must be treated with care. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
IN CASE OF DIFFICULTY If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, In the US call: VTech Communications at 1-800-595-9511 In Canada call VTECH Electronics at 1-500-267-7377 YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE NEAR THE BASE UNIT. • Place the Handset in the Base momentarily to re-set the security code. Then press PHONE to get a line.
IN CASE OF DIFFICULTY one of the other phones. YOUR CALLER FADES IN AND OUT. You may be nearly out of range. Move closer, or relocate the base. COMMON CURE FOR ELECTRONIC EQUIPMENT Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the Handset in the cradle to reinitialize the unit. If it still does not seem to respond, perform the following steps (in the order listed): 1. Disconnect the power to the Base Unit.
WARRANTY STATEMENT WHAT DOES OUR WARRANTY COVER? • Any defect in material or workmanship. FOR HOW LONG AFTER THE ORIGINAL PURCHASE? • To the original purchaser only - ONE YEAR. WHAT WILL VTECH DO? • At our option, repair or replace your unit. HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY? • In the U.S. Call VTECH Communications customer service for Return Authorization at: 1-800-595-9511 In Canada call VTECH Electronics at: 1-800-267-7377 • Properly pack your unit.
WARRANTY STATEMENT WHAT DOES OUR WARRANTY NOT COVER? • Batteries • Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.) • Products which may have been modified or incorporated into other products • Products purchased and/or operated outside the USA, its territories, or Canada.
FCC AND IC REGULATIONS This equipment complies with Parts 15 and 68 of the Federal Communications Commission (FCC) rules for the United States. It also complies with Industry Canada (IC) rules RSS210 and CS-03 for Canada. FCC Part 15 Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance’s could void the user’s authority to operate the equipment.
FCC AND IC REGULATIONS If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC. For repair procedures, follow the instructions outlined under the VTECH Limited Warranty.
FCC AND IC REGULATIONS IC (Industry Canada) This telephone is registered for use in Canada. Notice: The REN/IES assigned to this telephone determines the number of devices you may connect to the telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subjected only to the requirement that the sum of the REN/IES does not exceed five (5.0). Notice:The Industry Canada label identifies certified equipment.
SPECIFICATIONS FREQUENCY CONTROL Crystal Controlled Dual PLL Synthesizer WEIGHT Handset : 292 g (Battery included) Base : 800 g TRANSMIT FREQUENCY Handset: 925.05 MHz to 927.75 MHz (All ten channels within this range) Base POWER REQUIREMENTS Handset : Self-contained nickel-cadmium rechargeable battery supply, 3.6V nominal, 600mAh capacity. : 902.3 MHz to 905.0 MHz (All ten channels within this range) Base : 9V DC 500mA MEMORY Speed Dail: 20 Memory locations,20 digits per location.
TABLE OF CONTENTS INTRODUCTION ......................................................................................................... 1 Special Features ......................................................................................................... 2 Parts Checklist ............................................................................................................. 3 IMPORTANT SAFETY INSTRUCTIONS ..........................................................................
TABLE OF CONTENTS BASIC OPERATIONS ......................................................................................................... 21 MAKING CALLS ......................................................................................................... 21 REDIAL ......................................................................................................................... 21 ANSWERING CALLS FROM THE HANDSET ............................................................
VTECH COMMUNICATIONS LTD. Is a trademark of VTECH COMMUNICATIONS LTD.., a member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue / Beaverton, Oregon, 97008. Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 - 7671 Alderbridge Way Richmond, B.C. V6X 1Z9. Copyright 1997 for VTECH COMMUNICATIONS LTD..
