Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4.
Important Safety Instructions 12. Unplug this product from the wall outlet and contact VTECH under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions.
Introduction The VT5831 is an advanced cordless telephone that operates in the 5.8GHz frequency range. Your VT5831 is capable of supporting up to a maximum of 6 Handsets. Using additional Handsets, up to three people can be conferenced on a call (2 Handsets and the Base Speakerphone), or two extensions can be conferenced on a call, while two other extensions can be talking internally, using the Intercom feature. This manual is designed to familiarize you with the VT5831 cordless telephone.
Parts Check List 6. Belt Clip 7. Base Wall Mounting Bracket 8. Charger Wall Mounting Bracket 9. Owner’s Manual 10. Battery Pack 1. Base Unit 2. Handset 3. Handset Charger 4. Base AC Power Adapter 5. Telephone Line Cord To purchase replacement battery packs, call VTech Communications Inc. at 1-800-595-9511. In Canada, call VTech Electronics Ltd. at 1-800-267-7377.
The Handset Layout 1 7 2 8 9 3 4 10 11 5 12 6 13 1. Antenna 2. Earpiece 3. Headset Jack (2.5mm) 4. On (Flash) 5. Dialing Keys (0-9, , #) 6. Speakerphone 7. Message Waiting LED 8. LCD Display 9. Soft Keys 10. Volume 11. Off (Clear) 12. Sound Select 13.
The Base Unit Layout 1 9 2 10 3 11 4 5 12 6 7 13 14 8 17 15 18 16 1. Antenna 2. LCD Display 3. Clear 4. In Use 5. Flash 6. Hold 7. Redial 8. Mute 9. Messages LED 10. Intercom 11. Soft keys 12. Speaker Phone 13. Dialing Keys (0-9, , #) 14. Volume Keys 15. Telephone Jack 16. DC Connector 17. Spare Battery Drawer 18.
Setup 1. Plug the AC power adapter into an electrical outlet, and the DC connector into the bottom of the Base Unit. 2. Choose the location for your Handset Charger, and plug its power supply into an electrical outlet.
Setup GETTING STARTED Installation of Battery Pack in Handset 1 Follow the steps below: 1. Remove the battery cover by pressing on the indent and sliding downward. 2. Place the new battery pack in the Handset with the metal contacts aligned with the charge contacts in the battery compartment. 3. Replace the battery cover by sliding it upwards. 4. If the new battery pack is not already charged, place the Handset in its Charger, and allow it to charge for 12 hours.
Setup 1. 2. 3. 4. Do not dispose of a battery pack in a fire, the cell may explode. Do not open or mutilate the battery pack. Toxic substances may be released, causing harm to eyes or skin. Exercise care in handling battery packs in order to prevent an accidental short of the charge contacts, potentially causing the battery pack to overheat. Do not dispose of this battery pack into household garbage. Please refer to the information concerning proper battery recycling.
GETTING STARTED Spare Battery Charger/Power Backup Feature The VT5831 uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure. With a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset only, for up to 2 1/2 hours. The spare battery pack can also be used to replace a drained handset battery, ensuring uninterrupted use. The spare battery pack is optional and purchased separately.
Wall Mounting 1. 2. 3. 4. Plug the AC adapters into an electrical outlet, and the DC connector to the bottom of the Base Unit. Connect the telephone line cord to the jack on the bottom of the Base Unit, and the other end to the wall jack. Line up the tabs on the wall mount adapters with the holes on the bottom of the Base Unit/back of the Handset Charger. Snap the wall mount bracket firmly in place. Mount the Base Unit/Handset Charger on the wall.
GETTING STARTED Registration and Operation Expand your VT5831 system by adding accessory Handsets. Bring telephone service to rooms where a phone jack isn’t available! Registration and Operation Of The VTech VT5820 Accessory Handset Your VTech VT5831 system can operate up to 6 Handsets. The VT5820 accessory Handset consists of the following: Handset Charger Telephone Line Cord Belt Clip Handset Battery Pack Charger Wall Mounting Bracket Setup Of The VT5820 Accessory Handset 1. 1 2. 3. 3 4. 5.
Your VT5831 Handset comes registered to the Base Unit. To register additional VT5820 Handsets, follow these steps: Enter Base ID Code 1. After charging the Handset, remove it from its Charge Cradle; the screen will display: alternating with this screen: 2. If, after charging the Handset, you see: 3. Press NEW. You will now see the ENTER BASE ID screen as described in step 1. 4. Find the BASE ID Code by doing the following: (the Base must be in idle (OFF) mode) A. At the Base, press MENU B.
Handset and Base Indicators Handset Icons Icon Description Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 12 indicates that Handset 1 and Handset 2 are on an outside call. BASIC OPERATION Intercom indicator On steady with the extension numbers currently on an intercom call. For example, 02 indicates that the Base and Handset 2 are on an intercom call.
Handset and Base Indicators Handset LEDs LED Message Waiting Description • Blinks to indicate that you have new voicemail messages. Service must be subscribed to through your local telephone company. Base Unit Icons Description Ringer Off indicator is displayed when the Base ringer is turned off. Battery indicator Cycles (Low, Medium and Full) when a battery pack is charging in the spare battery compartment. Base LEDs LED Description Messages • Flashes to indicate that you have new voicemail messages.
Soft Menu Functions The VT5831 has an advanced design that uses a menu structure and soft keys to access many of the features. Example of the idle mode display: REDIAL From the Handset: BASIC OPERATION Press REDIAL to display the last 10 telephone numbers dialed from the Handset. The number on the top line represents the last number dialed. • Use the scroll keys to highlight the desired number. • To dial, press ON/FLASH SPEAKERPHONE.
Soft Menu Functions • To dial, press SPEAKER PHONE. Erasing Numbers in Redial Memory (Handset or Base) Press REDIAL, then scroll to the desired number. • Press SELECT, then ERASE. BASIC OPERATION • Saving Redial Numbers in Phone Book Memory (Handset or Base) • Press REDIAL, then scroll to the desired number. • Press SELECT, then SAVE. • You will be asked to ENTER NAME. Use the keypad to enter the desired name (see To Store a Number/Name for more information). • Press SAVE.
Soft Menu Functions HANDSET MENU With the Handset in the idle (OFF) mode, press MENU to access the following options: • CALLS LOG (Caller ID) • INTERCOM • HANDSET SETTINGS • SET TIME • CLOCK MODE • REGISTER Use the scroll keys to select the desired option, then press OK. Press the OFF/CLEAR key to step back through the menu structure. Press and hold the OFF/CLEAR key to immediately return to the idle screen.
Clock Mode (preset to ON) • At the Handset, press MENU, scroll down to CLOCK MODE, then press OK. • Press OFF (or ON), then press OK. 12 9 3 6 You can activate and deactivate Clock Mode as often as you wish. Calls Log (Caller ID) Caller ID - Call Waiting ID Your VT5831 is capable of displaying the name and/or number of the party calling before you answer the phone (Caller ID).
Calls Log (Caller ID) Reviewing Caller ID from the Handset or Base BASIC OPERATION As new Caller ID/Call Waiting ID records are received, your Handset and Base displays will aler t you to the new Caller ID records, for example: The number of new calls displayed on each system Handset and Base may not be the same. If, for example, you answer a call on Handset 2, that Handset will not count the Caller ID information for that call as new.
Calls Log (Caller ID) OPT# : Select this option to display up to four possible dialing strings of the number stored in Caller ID memory. If a number is provided in the Caller ID data, the possible options to choose from will be either 7, 8, 10, or 11 digits. For example, if the original number in Caller ID memory was 808-880-8808, then the display options will be: Dialing Tip: With a Caller ID record displayed, press # repeatedly to cycle through the four dialing strings.
Handset Settings From the HANDSET SETTINGS menu you can select the following options to modify: • RINGER VOLUME Select this option to adjust the ringer volume. Use the scroll keys to adjust the volume up or down. You will see a graph on the Handset display indicating the relative volume setting. At the lowest setting (graph is completely clear), the Handset will not ring when a call comes in. Press OK to confirm your setting.
Handset Settings • KEYPAD TONE (preset to ON) Select this option to turn the Keypad tones on or off. Press the OFF or ON soft key to make your selection. Press OK to confirm your selection and return to the HANDSET SETTINGS menu. When set to ON, the Handset will emit a beep whenever a key is pressed. Select this option to adjust the contrast level of the Handset display. Use the scroll keys to make your selection. The Handset display will automatically adjust as you make your selection.
Base Settings To access Base Settings, with the Base in the idle (OFF) mode, press MENU, scroll down to BASE SETTINGS, then press OK. You can now access the following setting options: BASIC OPERATION • RINGER VOLUME • RINGER MELODY • KEYPAD TONE • TONE/PULSE • CONTRAST • LANGUAGE Press CLEAR at any time to back out of Base Settings mode. RINGER VOLUME To adjust the Base Unit ringer volume: • • • • Press MENU. Scroll down to BASE SETTINGS, then press OK. RINGER VOLUME will be highlighted.
Base Settings KEYPAD TONE (preset to ON) Keypad tones are the ‘beeps’ you hear each time you press a key on the Base Unit. To turn this feature ON or OFF: • • • Press MENU. Scroll down to BASE SETTINGS, then press OK. Scroll down to KEYPAD TONE. Press OK. Choose ON or OFF. Press OK to confirm your selection. If you want to change your dialing mode, follow these steps: • • • Press MENU. Scroll down to BASE SETTINGS, then press OK. Scroll down to TONE/PULSE. Press OK. Choose TONE or PULSE.
MEM (Memory) The VT5831 can store up to 50 names/numbers in memory. Each memory location can hold up to 32 digits and up to 16 characters for the name. BASIC OPERATION When prompted to ENTER NAME?, use the digit keys to ‘spell’ the name. Each press of a particular key causes characters to be displayed in the following order: Number Key Characters (in order) 1 &‘ , .
Mem (Memory) • Starting from the idle screen, enter the number you want to store in memory. • Be sure to include long distance codes and pauses (using the PAUSE softkey) if necessary. Press the MEM softkey. • You will then be prompted to ENTER NAME. Use the digit keys to ‘spell’ the name. If you make a mistake, press the CLR softkey. To enter a space press when finished, press SAVE. • If there is space available in memory, the number/name will be saved and the Handset will return to predial mode.
Mem (Memory) BASIC OPERATION To Search For and Dial a Number/ Name: • Starting from the idle screen, press the MEM softkey to review memory contents. • Using the softkeys scroll through the memory contents in alphabetical order. • Or, you can press the FIND softkey, enter the first few chararcters of the name and then press FIND to search. If you make a mistake, press CLR softkey. The closest match, in alphabetical order, will be displayed.
• Press the DEL softkey. The screen will display: • To delete this record, press THIS. The record will be deleted, and the next entry in the phonebook will be displayed. • To delete all records in your phonebook memory, press ALL. The display will ask ARE YOU SURE? • To confirm the deletion of ALL records, press YES. To exit without deleting press NO. To Edit a Number • Using the steps in To Search For and Dial a Name/Number, locate the entry you want to edit. • Press the EDIT softkey twice.
Handset and Base Operation Making Calls From the Handset • • • Press ON (or, SPEAKERPHONE to use the Handset Speakerphone feature). Dial the phone number. -ORDial the phone number first; then press ON (or SPEAKERPHONE). Press OFF to end your call. Answering Calls From the Handset • ADVANCED OPERATION • Press any key except OFF and the softkeys. Press OFF to end your call. Making Calls From the Base Unit • • • Press SPEAKERPHONE. Dial the phone number. Press SPEAKERPHONE to end your call.
Handset and Base Operation How to Adjust the Handset Volume ( also applies to the Handset Speakerphone) The volume control is on the right edge of the Handset. During a call, press the UP or DOWN key to adjust the listening volume to a comfortable level. The procedure is the same for the Handset earpiece and Speakerphone. Base Speakerphone Volume During an active call simply press the Volume UP or DOWN keys to adjust the speakerphone volume.
Handset and Base Operation NATURAL - No frequency enhancement (Your Handset is preset with this selection) The Handset will graphically display the four modes. Mute Function During an active call pressing either the MUTE soft key on the Handset or the MUTE key on the Base (when in Speakerphone mode), will disable the microphone. Press MUTE key again to return to normal 2-way conversation. ADVANCED OPERATION Hold Function From the Handset : • Press the HOLD soft key to place a call on hold.
Handset and Base Operation Intercom From Base to ALL Handsets : • • • • To page all Handsets from the Base press the INTERCOM key. Scroll to GLOBAL PAGE, then press OK. Each Handset will display GLOBAL CALL FROM BASE. Any Handset can then answer the PAGE, and enter INTERCOM mode with the Base by pressing the ON or any number key. To end an intercom call, press OFF on the Handset or INTERCOM on the Base. • • • Press the Base INTERCOM key, then scroll to the Handset you want to call (e.g. HANDSET 2).
Handset and Base Operation Handsfree Speakerphone Operation Your VT5831 Handset has a built-in handsfree speakerphone.This feature allows you to stand the Handset upright on a table or desktop and have handsfree conversations. For more information, refer to MAKING CALLS in HANDSET AND BASE OPERATION. Base Speakerphone Operation The Base of your VT5831 is equipped with a full duplex speakerphone. This is a very useful feature for handsfree conversations or conference calls at the Base Unit.
Handset and Base Operation The VT5831 will detect a VMWI signal and activate Message Waiting lights on the Base and Handset(s). See Handset and Base Unit Layouts, pages 5 and 6, for the location of the Message Waiting lights. After you play all of your new messages, the Message Waiting indicators will automatically turn off. If the indicators remain on, disconnect the power adapter from the Base Unit and remove the spare battery from the Base Unit charger (if applicable). Wait at least 15 seconds.
Headset Operation Your VT5831 cordless telephone is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the VT5831. To purchase a Headset, call VTECH Customer Service at 1-800-595-9511. Once you have a compatible 2.5mm Headset, locate the Headset Jack on the VT5831 Handset.
Maintenance Taking Care Of Your Telephone Your VT5831 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in the rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub or shower.
In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. The Phone Doesn’t Work At All • • • Make sure the Power Cord is plugged in. Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack. Make sure the batteries are properly charged.
In Case Of Difficulty Your Handset vibrates or shakes when a call comes in • It is likely that your Vibrating Handset Ringer option has been set to ON. If you’d like to turn it off, see Handset Settings-VIBRATE CONTROL, on page 22. You Hear Other Calls While Using Your Phone • Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
Warranty Statement What does this limited warranty cover? • The manufacturer of this VTECH product, VTECH Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTECH in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions, This limited warranty extends only to t
Warranty Statement 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? • • • To obtain warranty service in the United States of America, call 1 800-595- 9511 for instructions regarding where to return the Product. Before calling for service, please check the user’s manual. A check of the Product controls and features may save you a service call.
FCC, ACTA and IC Regulations This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
FCC, ACTA and IC Regulations FCC Part 68 and ACTA If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
FCC, ACTA and IC Regulations may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. 5. Hearing aid compatibility If this product is equipped with a corded or cordless handset, it is hearing aid compatible. 6.
FCC, ACTA and IC Regulations Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
Technical Specifications FREQUENCY CONTROL WEIGHT Crystal controlled PLL synthesizer Handset : 138 grams (excluding Battery Pack) 396 grams 216 grams TRANSMIT FREQUENCY Base : Charger : Base : 5744.736 - 5825.952 MHz Handset: 2401.056 - 2482.272 MHz POWER REQUIREMENTS Handset : RECEIVE FREQUENCY Base: 2401.056 - 2482.272 MHz Handset : 5744.736 - 5825.952 MHz Base : Charger : CHANNELS MEMORY 95 Channels Speed Dial: NOMINAL EFFECTIVE RANGE CID : Maximum power allowed by FCC and IC.
Table Of Contents 23. 24. 24. 24. 25. 25. 25. 25. 26. 27. 28. 1. Important Safety Instructions 3. Introduction 4. 5. 6. Parts Check List The Handset Layout The Base Unit Layout 7. Getting Started 7. 7. 8. 8. 9. 9. 9. 10. 11. 12. Setup Connecting power to Base Unit/Handset Charger Installation of Battery Pack in Handset Charging of Handset Pack Connecting to phone line Checking for dial tone Tone/Pulse selection Spare Battery Charger/ Power Backup Feature Wall Mounting Registration and Operation 28. 29.
Index Answering Calls ...................................30 Base Unit Layout ......................................6 Indicators ...............................15 Settings .................................24 Menu ......................................18 Battery Pack Installation ...............................8 Charging..................................8 Recycling (RBRC) ...............45 Calls Log (Caller ID) .............................19 Deleting CID ...........................21 Dialing from CID .......
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc. Beaverton, Oregon, 97008 Distributed in Canada by VTech Electronics Canada Ltd. 7671 Alderbridge Way, Richmond, B.C. V6X 1Z9. Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.
