User’s Manual www.vtechphones.
Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . 3 Before you begin . . . . . . . . . . . . . . . . . . . . . 3 Parts checklist . . . . . . . . . . . . . . . . . . . . . 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . 4 Choose location . . . . . . . . . . . . . . . . . . . . 4 Install handset battery . . . . . . . . . . . . . . . . .
Table of contents Delete all calls . . . . . . . . . . . . . . . . . . . . 29 Dial a displayed number . . . . . . . . . . . . . . . 29 Store a call history record in the directory . . . . . . 30 Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 31 Access voicemail . . . . . . . . . . . . . . . . . . . 31 Clear voicemail . . . . . . . . . . . . . . . . . . . .
Parts checklist 1. Handset 2. Base unit 3. Charger 4. Battery 5. Telephone line cord 6. Belt clip 7. Base wall mounting bracket 8. AC power adapter 9. Charger power adater 10. User’s manual To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, contac t V Tech Telecommunications Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.
Installation Choose location • • Use only the VTech battery pack supplied with your phone. Place the handset in its telephone base when not in use to ensure optimum performance. CAUTION: To reduce the risk of fire or injury, read and follow these instructions: 1. Use only the battery supplied, or quivalent 2. Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed 3.
Power guard/spare battery charger feature Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours. The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use. A spare battery can be purchased from most retail stores that carry electronic equipment. 1.
Installation Connect power to telephone base/handset chargers Caution: Use only the VTech power supply provided with your phone. 1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the telephone base. 2. Choose the location for your charger, and plug its power supply into an electrical outlet.
Getting started Installation Wall mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. 1. Run the power and telephone line cords through the slots in the bracket, connecting them to the jacks located on the underside of the base. 2. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit. 3. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack. 4.
Installation Charge the handset battery • Your phone contains an internal noise filter (for DSL subscribers). This means, If you subscribe to DSL service, you shouldn’t experience interference or noise when using your phone due to your DSL service. Place the handset in the base. Be sure to charge the battery for at least 16 hours before using your phone. Check for dial tone fter the batteries are charged, pick up the handset and press ON; you should hear a dial tone.
Your phone can operate up to four handsets. To order additional handsets call the supplier. To register your accessory handsets 1. After charging the battery, the screen will display: 2. On the base unit, press MENU/SEL, then scroll to DISPLAY BASE ID, press MENU/SEL. 3. Enter the 15 digit base unit ID code, If you make a mistake, press the DELETE/MUTE key to backspace (delete characters), then enter the correct information. 4. Press MENU/SELECT to complete the registration process. 5.
Handset and base indicators Handset display Icon Description MUTE Turns on when the microphone is muted. NEW Turns on when there are new call log entries. Turns on when the ringer is muted. Low battery indicator and charging indicator. LED is on when in handsfree mode. VOICEMAIL 10 On when new voicemail is detected. Service must be subscribed through your local telephone company. www.vtechphones.
Handset and base indicators Base display Icon Description MUTE • MUTE turns on when the microphone is muted. • LED is on when microphone is muted NEW Turns on when there are new call log entries. Turns on when the ringer is muted. IN USE On when the phone is off hook. CHARGE On when the handset is charging in the base. VOICEMAIL On when new voicemail is detected. Service must be subscribed through your local telephone company. LED is on when base speakerphone is in use.
Handset layout 1. Antenna 2. CID 3. Redial/pause 4. On/flash 5. Dialing key (0 - 9, *, #) 6. Voicemail 7. Play 8. Skip 9. Menu/select 10. 11. Speaker 12. Mute/delete 13. Off/clear 14. Billed services 15. Intercom 16. Erase X 16 12 www.vtechphones.
Base unit layout 23 Basic operation 1. Intercom 2. In use 3. Spare battery 4. Charge 5. Microphone 6. Auto call back 7. Three-way calling 8. Repeat dialing 9. Number keys 10. Speaker 11. Mute 12. Flash 13. Redial/pause 14. CID 15. EXIT 16. Delete 17. 18. Menu/select 19. Skip 20. Volume 21. Erase 22. Voicemail 23. Play www.vtechphones.
Telephone operation Making calls From the handset: Press ON (or, SPEAKER ( ) to use the handset speakerphone feature). Dial the phone number. -ORDial the phone number first; then press ON or SPEAKER ( ). As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to backspace and make corrections, or press and hold PAUSE to enter a three second dialing pause. Press OFF to end your call. From the base unit • Press SPEAKER ( ). Dial the phone number.
Telephone operation Flash function You can use your phone with services such as call waiting. When you receive a call waiting signal, simply press the FLASH key to switch to the new call. Press FLASH again to switch back to the original call. Redial function • Press REDIAL to display the last telephone number dialed from the handset or base unit (up to Mute function • During an active call, press the MUTE key on handset or base unit to disable the microphone.
Telephone operation Volume control • If the returned call is not answered within 30 seconds, the external call will end automatically. • While in transfer mode (before releasing the call) you may toggle back and forth between the external call (the display will show OUTSIDE) and the intercom call (the display will show INTERCOM) by pressing the INTERCOM key. Press the VOLUME button on the handset or press the VOLUME button on the base to adjust listening volume.
Telephone operation Intercom call You can intercom between the base and any handsets registered to it. • From the idle (off) mode, press INTERCOM. The handset will INTERCOM TO: display: • Select a number of the handset to be called (1-4 or 0 for base). • Press INTERCOM, ON or SPEAKER ( ) on the handset (or base) to answer the intercom call.
Telephone operation Call forward You can forward calls between the base and any handsets registered to it. • A handset on an external call can forward it to any other handset or base. • Press and hold the INTERCOM key on the handset, it will display: • Enter the handset number you wish to forward to or 0 for base. The handset will display: FORWARD TO: CALL FORWARD • At the handset or base press ON, SPEAKER or any of the dialing keys (0-9, *, #) to answer the call.
Telephone operation Headset You can use this telephone handsfree when you install a compatible 2.5 mm headset, purchased separately. Plug the headset into the jack located on the side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely. Basic operation Operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC).
Telephone operation Handset display screen messages 20 Screen displays: When: PHONE The handset is in use. ENDED The handset is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL You are saving to a full directory. MICROPHONE MUTED The call is on mute. SPEAKER The handset speakerphone is in use. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. NEW VOICE MAIL There are new voicemail messages.
Telephone operation Handset display screen messages When: CALLING BASE Calling the base. HANDSET X IS CALLING Other handset is calling. LINE IN USE An extension phone is in use. NO LINE There is no telephone line connected. ALREADY SAVED The telephone number you have entered is already stored in the directory. SAVED Your operation is successful. WARNING CHECK BATTERY! • The battery is not installed properly in the handset. -OR• The battery needs to be replaced.
Telephone operation Base display screen messages 22 Screen displays: When: SPEAKER The speakerphone is in use. ENDED The speakerphone is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL The directory is full, no new data can be saved. MICROPHONE MUTED The call is on mute. INCOMING CALL There is a call come in. PAGING ALL HANDSETS The base is paging handset(s) CALLING HANDSET X Calling a handset. LINE IN USE An extension phone is in use.
Telephone settings Ringer volume • From the idle (off) mode, press MENU/SELECT on the handset (or MENU/SEL on the base) then the VOLUME. or key to RINGER • Press MENU/SELECT on the handset (or MENU/SEL on the base). > RINGER VOLUME RINGER TONE RINGER VOLUME The current ringer volume will be shown: or keys or enter a digit (0 through 6) to the desired volume. The current ring tone is played.
Telephone settings Key tone (preset to on) • From the idle (off) mode, press MENU/SELECT on the handset • When the phone is set for pulse dial mode, it is possible to switch to temporary tone mode during an ongoing call by pressing *. Once pressed, tone will be used for rest of the call. After you hang up, the phone will return to pulse dialing for the next call. > KEY TONE LANGUAGE (or MENU/SEL on the base) then the or keys to select KEY TONE.
Telephone directory Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name. Storing a new entry www.vtechphones.com • If you register additional handsets to your base, the handsets share a common phonebook, which is stored in the base. This means that entries inserted by a handset or base unit are available for all handsets and the base unit.
Telephone directory Each press of a particular key causes characters to be displayed in the following order: Key Character versus # of key presses 1 2 1 1 # 2 A B 3 D E 4 G 5 3 4 5 6 7 , - .
Telephone directory • Scroll through the phonebook entries using the and keys or enter first character of the name to be searched (using the digit keys) and continue navigating using the or keys as scroll keys, until you reach the entry to be dialed. • Press ON or SPEAKER ( ), to dial the number. Edit a phonebook entry Andrew Smith 555-123-4567 PHONE 00:00:10 Andrew Smith Delete a phonebook entry • Follow the first two steps in Review/dial from the phonebook.
Caller ID Caller’s name Andrew Smith 555-123-4567 Caller’s telephone number NEW 6/15 10:15PM Shared call log Date of call Time of call The caller ID log is stored in the base, and is shared by the system handsets. Changes made at the base or a handset will be reflected in all handsets and the base. If the number of an incoming call matches an entry in your directory, the name will display exactly how you’ve entered it in the phonebook.
Caller ID About call history (caller ID) Your phone can store up to 50 calls in its caller ID memory. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between the first and second rings: • Your caller’s name (15 letters are sent by your telephone company). • The caller’s area code and telephone number. Andrew Smith • The time and date of the call.
Caller ID Store a call history record in the directory • Press OFF/ CLEAR on the handset(s) (or EXIT on the base) at any time to exit call history. • If both the name and number are not provided, UNABLE TO SAVE will be displayed. 30 1. Locate the record in the call history you want to store in the directory. 2. If you wish to change how the number is stored, press #. The screen displays alternate dialing sequences available for this call. 3.
Voicemail Access voicemail When a voicemail is detected, VOICEMAIL key will be illuminated and NEW VOICEMAIL will display on the handset and base. Once your voicemail access number and password are programmed into your phone, you can quickly retrieve voicemail messages by pressing the VOICEMAIL key on the handset or base. When retrieving voicemail messages, you can use the dedicated PLAY, SKIP and ERASE keys on the handset or base to access play, skip and erase messages functions.
Voicemail Program password You need to program a password to access your voicemail. First, you must activate and define your voicemail password with the voicemail service provided by your local telephone company. Once you have defined your password, you can then program it into the phone. Use or to scroll to PASSWORD, then press MENU/SELECT on PASSWORD the handset (or MENU/SEL on the base) to choose it.
Voicemail Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When finished press MENU/SELECT on the handset (or MENU/SEL on the base). Program the SKIP key Basic operation The default SKIP key number is #. If this does not match the number provided by your local telephone company, you will need to edit the number.
Custom pay-per-use (PPU) features PPU keys on base • Your local telephone company may provide a monthly subscription to an individual service or a package of services which gives you unlimited usage for a small monthly fee. You can use the dedicated keys on the base unit to access below functions. Auto call back dials the last party who called you, whether or not you answered the call. A charge is added to your phone bill each time you use this feature.
Custom pay-per-use (PPU) features Change PPU key setting Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers provided by your local telephone company. Basic operation From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). Press or to scroll to BILLED SERVICES, then press MENU/SELECT on the handset (or MENU/SEL on the base).
Custom pay-per-use (PPU) features Change three-way calling number The default three-way calling code is F (flash). If this does not match the number provided by your local telephone company, you will need to edit the number. 3-WAY CALLING Use or to scroll to three-way calling, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following F_ display: Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company.
Batteries Battery care and maintenance After your battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 8 hours While not in use (standby*) up to 4 days * Handset is off the base unit or charger but not in use. Replacing the handset battery 1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. 2. Lift out the old battery and disconnect. 3.
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Supplier. Problem Suggestion My phone doesn’t work at all. • Make sure the power cord is plugged in. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack. • Charge the battery in the handset for 16 hours.
Troubleshooting Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone). Refer to the Installation section of this user’s manual to set the dial mode.
Troubleshooting Problem Suggestion CAN’T CONNECT displays on my handset. • Move the handset closer to the base. You might have moved out of range. • If the handset is in its base and the charging light does not come on, refer to The charge light is off (see page 43) in this troubleshooting guide. • Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.
Troubleshooting Suggestion I get noise, static, or weak signal even when I’m near the base. • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by: a.
Troubleshooting Problem Suggestion My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the base unit. • Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.
Troubleshooting Suggestion My calls fade or cut in and out while I’m using my handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones • Microwaves operate on the same frequency as your phone.
Troubleshooting Problem Suggestion My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment. Common cure for electronic equipment. If the unit does not seem to be responding normally, then try putting the handset in its base.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.
Warranty 4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or 5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 7.
Important safety instructions SAVE THESE INSTRUCTIONS www.vtechphones.com 47 Additional information When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations * * Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada.
Technical specifications Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones. Frequency control Crystal controlled PLL synthesizer Transmit frequency Base: 5725–5850 MHz Handset: 2400–2483.5 MHz Receive frequency Base: 2400–2483.5 MHz Handset: 5725–5850 MHz Channels 95 Nominal effective range Maximum power allowed by FCC and IC.
Index A About call history (caller ID) 29 Access voicemail 31 Additional information 38 Answering calls 14 D Delete a phonebook entry 27 Delete a specific call 29 Delete all calls 29 Delete records from call history 29 De-register all system handsets 9 Dial a displayed number 29 Dial type 24 B Base display 11 Base display screen messages 22 Base unit layout 13 Basic operation 10 Batteries 37 Battery care and maintenance 37 Before you begin 3 Belt clip 8 E Editi a phonebook entry 27 F FCC, ACTA and IC reg
Index L Language 24 M Maintenance 45 Making calls 14 Mute 15 O Operating range 19 P Parts checklist 3 Power guard/spare battery charger feature 5 PPU keys on base 34 PPU keys on handset 34 Program password 32 Program the ERASE key 33 Program the PLAY key 32 Program the SKIP key 33 Program the voicemail access keys 31 Program the VOICEMAIL key 32 R Redial 15 Registration 9 Replacing the handset battery 37 Re-register existing handsets to a new base 9 Reset all codes 33 52 Reset all codes 36 Review c
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyright ©2006 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
