User’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this product, please read Important safety instructions on page 23 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started............................... 1 Parts checklist.................................. 1 Headset layout................................. 2 Headset charger installation............ 3 Power on the headset...................... 3 Headset charging............................. 3 Add and register a headset.............. 4 Replace a headset........................... 5 Headset attachments....................... 6 Operating range............................. 24 Maintenance............
Getting started Parts checklist Your headset package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Cordless headset Ear hook Additional earbuds (3) Ear pad User’s manual Headset charger power adapter Headset charger Head band User’s manual • The headset battery is not replaceable. • To purchase a replacement power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.
Getting started Headset layout (on/off) Press and hold for two seconds to power on or off. Press to answer, end or join a call (pages 13 and 15). On in red when charging in the headset charger. On in blue when fully charged in the headset charger. Flashes once every 10 seconds in blue when in idle mode. Flashes once every 10 seconds in red when in low battery mode. Flashes twice every three seconds in blue while on a call. Flashes quickly and alternately in red and blue while being registered.
Getting started Headset charger installation Install the headset charger as shown below. Plug the large end of the headset charger power adapter into an electrical outlet not controlled by a wall switch. Plug the small end of the headset charger power adapter into the power jack of the headset charger. Headset charger Power on the headset Power on the headset before use. Place the headset in the headset charger or press and hold for two seconds.
Getting started Add and register a headset Each newly purchased headset (IS6100) must be registered to a VTech DECT 6.0 cordless telephone system before use. Visit www.vtechphones.com for a list of compatible telephones. The telephone base recognizes and counts a headset the same as a handset. You can place the headset charger anywhere you have an available power outlet. Refer to your telephone user’s manual for a maximum number of headsets that you can register to the telephone base.
Getting started Replace a headset If you want to replace a headset or reassign the designated headset number of a registered headset, you must deregister all handsets and headsets that are registered to the same telephone base. Then register each handset and headset individually. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all headsets: 1.
Getting started Headset attachments Earbud There are four earbuds provided and one of them has been attached to the headset. To remove the earbud from the headset earpiece: Hold both sides of the earbud and then pull the earbud until it separates from the earpiece. To attach the earbud to the headset earpiece: 1. Choose an appropriate earbud. 2. Press the earbud towards the earpiece until it clicks into place.
Getting started Headset attachments (continued) Ear hook A flexible ear hook is provided. Before use, adjust the hook to suit your ear comfortably. To attach the ear hook to the headset: 1. Remove any headset attachment (earbud excluded) connected to the headset. 2. Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks into place. [A] [B] 3. Hook the headset on your right ear. Adjust the angle of the headset until the microphone is pointing towards your mouth.
Getting started Headset attachments (continued) To adjust the headset to wear on the left ear: 1. Hold the headset with one hand. Lift the ear hook upward. 2. Twist the ear hook 180 o clockwise. 3. Push the ear hook downward. 4. Hook the headset on your left ear. Adjust the angle of the headset until the microphone is pointing towards your mouth.
Getting started Headset attachments (continued) To remove the ear hook from the headset: 1. Hold the headset with one hand and the ear hook with your other hand. 2. Pull the end of the ear hook up until it separates from the rotating clip on the headset.
Getting started Headset attachments (continued) Head band To attach the head band to the headset: 1. Remove any headset attachment connected to the headset. 2. Attach the ear pad to the headset earpiece. 3. To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on the headset until it clicks into place.
Getting started Headset attachments (continued) 4. Adjust the head band to fit your head. Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth. Firmly grip the earpiece with one hand whenever adjusting the headset microphone up or down. To wear on your left ear, hold the headset on one hand and the head band with your other hand. Rotate the head band within the rotating clip on the headset.
Getting started Headset attachments (continued) To remove the head band from the headset: 1. Hold the headset with one hand and the head band with your other hand. 2. Pull the end of the head band until it separates from the rotating clip on the headset.
Headset operation Make a call 1. Follow the instructions in your telephone user’s manual for making calls. 2. Press on the headset to join the call. 3. Hang up the cordless handset at any time to leave the call and the headset continues the call. Answer a call Press on the headset to answer a call. End a call Press on the headset or place the headset in the headset charger. Ringer The headset does not have an external ringer. When there is an incoming call, the headset earpiece rings.
Headset operation Volume control To adjust the ringer volume: When the headset is not in use, press +/-/VOLUME on the side of the headset. To adjust the listening volume: During a call, press +/-/VOLUME on the side of the headset. • When the volume reaches the minimum or maximum setting, you will hear two quick beeps.
Headset operation Multiple headset/handset use Headset(s) and handset(s) on the same phone line can join an outside call at the same time. The number of headset(s) and handset(s) that can join may be limited by your telephone system. See your telephone user’s manual for more information. To share an outside call: • When a headset or handset is already on a call, press on another headset to join the call. • To exit the call, press again or place the headset in the headset charger.
Appendix Headset indicators Headset alert tones One beep One beep every 30 seconds Two quick beeps Two rapid beeps every 20 seconds Three rapid beeps Three rapid beeps every 20 seconds Ringer tone Headset key tone. Muted headset microphone alert tone. Error alert tone. The volume reaches its minimum or maximum setting. Low battery warning. The headset is being powered on or off. Out of range while the headset is on a call. A non-registered headset with a charged battery. Incoming call alert tone.
Appendix Headset battery It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Up to 9 hours While not in use (standby**) Up to 90 hours *Operating times vary depending on your actual use and the age of the battery. **Headset is not charging or in use. The battery needs charging when: • The headset beeps twice every 20 seconds. • The light is off when in idle mode.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My headset does not work at all. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack. • Charge the headset in the headset charger for up to three hours.
Appendix Troubleshooting The headset does not charge in the headset charger. • Make sure the headset charger power adapter is securely plugged into an electrical outlet (pages 3). For optimum daily performance, return the headset to the headset charger after use. • Make sure the cordless headset is placed in the headset charger correctly. The headset light should be on. • Unplug the headset charger and then plug it back, then charge for up to three hours.
Appendix Troubleshooting I cannot hear any ring tone from the cordless headset when there is an incoming call. • The headset does not have an external ringer. The ring tone can only be heard through the headset earpiece. • Make sure the headset ringer volume is not set to the lowest level (page 14). • If you have pressed MUTE/FLASH on the cordless headset when it is ringing, it mutes the ring tone of the headset. The ring tone resumes on the next call. • The headset may be too far from the telephone base.
Appendix Troubleshooting • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector. • The location of your telephone base can impact the performance of your cordless headset.
Appendix Troubleshooting I want to use my cordless headset with a different telephone base. • You need to deregister the headset from the current telephone base (page 5) and then register it to the new telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch. • Reset your telephone by unplugging the power adapter from the telephone base.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix About cordless headset • Privacy: The same features that make a cordless headset convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless headset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless headset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Warranty (continued) How do you get warranty service? To obtain warranty service in the United States of America, visit www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations (continued) If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.
Appendix Technical specifications RF frequency band 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use. Headset charger voltage 96 - 127 Vrms (AC voltage, 60Hz) Headset charger voltage 6V DC @ 400mA (AC adapter output) Headset voltage 3.2 - 4.
Index A H About cordless headset 25 Add a headset 4 Adjust the ear hook 8 Adjust the head band 11 Alert tones 16 Answer a call 13 Answer an incoming call during an intercom call 15 Answer an intercom call 15 Attach the earbud 6 Attach the ear hook 7 Attach the ear pad 10 Attach the head band 10 Headset alert tones 16 Headset attachments 6 Headset battery 17 Headset charger installation 3 Headset charging 3 Headset earpiece 2 Headset indicators 16 Headset layout 2 Headset lights 16 I Implanted cardiac p
Index P Parts checklist 1 Power off the headset 3 Power on the headset 3 Precautions for users of implanted cardiac pacemakers 24 R Range 24 Register a headset 4 Remove the earbud 6 Remove the ear hook 9 Remove the head band 12 Replace a headset 5 Ringer 13 Ringer volume 14 S Safety instructions 23 Share outside call 15 Switch a call between handset and headset 14 T Technical specifications 30 Temporary ringer silencing 13 Troubleshooting 18 V Volume control 14 W Warranty 26 32
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Printed in China.