Troubleshooting Guide

17F-004

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NOTE: Changes to your Wi-Fi network settings (SSID or Security

Passphrase) will prevent your fan from connecting to the cloud.

You can re-establish connectivity by performing a Wi-Fi Reset and

using the WAC app to recon gure the fan to connect to the net-

work with the new settings.

Factory Reset

Press and hold buttons for 10 seconds

Receiver Factory Reset

Press the reset button on the receiver

until the receiver beeps

Fan Wi-Fi Reset

Press and hold the and until the LED remains

red and the receiver beeps

NOTE: Factory reset will remove remote control(s), wall

control(s) and WAC app connections.

NOTE: You may need to factory reset your receiver if you ex-

perience issues with network connectivity. Once you factory

reset your receiver - go back into the app and follow the steps.

The factory reset from the wall control only works if the wall

control was successfully paired to the fan.

FACTORY RESET

WACFan_841812