Installation Guide
31F-060 / F-060L
TROUBLESHOOTING 17
My Fan is not producing Enough Air Movement
If possible, please consider using a longer than included downrod.
My remote or wall control is not controlling my fan
Verify that the fan is receiving power by power cycling the fan.
To do this:
1. Cut power to the fan via standard On/O wall switch, or the breaker if standard wall switch is not applicable.
2. Wait at least 10 seconds, and then restore power.
3. The fan will power on in Pairing mode for 3 minutes.
4. Press and hold
and
buttons on wall control for 10-15 seconds.
5. When the LED indicator remains solid green, and three (2) audible beeps are heard, the pairing process is complete.
My home Wi-Fi network is not showing up in the app’s list during setup.
1. Your fan supports connection with 2.4GHz 802.11b/g/n networks. Conrm your network is compatible by checking your router settings or contact
your router manufacturer.
2. Make sure your network’s SSID is not hidden.
3. Your fan does not support 5 GHz network connectivity.
My Fan failed to join the Wi-Fi network
Make sure you entered the correct Wi-Fi password and your mobile device is connected to the same network you attempted to connect the fan.
Make sure you are within the router manufacturer’s specied range. If all of these steps have failed - please power cycle your fan and router and retry.