Contents Index 1 User’s manual Bamboo (CTH-470, CTH-670) Bamboo Pen (CTL-470) Setting up Navigating with touch Customizing touch Using the ExpressKeys Using a pen Customizing a pen Going Wireless Troubleshooting Contents Index 1
Contents Index 2 BambooTM User’s Manual Version 1.0, Rev G1511 Copyright © Wacom Co., Ltd., 2011 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
Contents Index 3 TABLE OF CONTENTS About the manual 5 YOUR BAMBOO Identify your tablet model Bamboo tablet Bamboo Pen tablet Pen Pen holder 6 6 7 8 9 9 SETTING UP YOUR BAMBOO Ergonomics Configuring the tablet orientation Understanding the tablet active area Working with multiple monitors Control panel basics 10 10 12 13 15 15 USING YOUR BAMBOO The touch experience with Bamboo Navigating with touch Customizing touch The pen experience with Bamboo Holding the pen Using the pen on the tablet Positioni
Contents Index PROBLEMS WITH YOUR BAMBOO? Testing your tablet Testing a pen Troubleshooting tables General problems Touch input problems Pen input problems Wireless connection problems Windows-specific problems Mac-specific problems Technical support options Obtaining driver downloads 67 68 70 71 71 72 73 75 77 78 80 81 Contents Index 4 APPENDIX Caring for Bamboo Replacing the pen nib Bamboo Dock Uninstalling Bamboo Managing preferences Pen and digital ink capabilities in Windows Product information
Contents Index 5 ABOUT THE MANUAL This manual provides quick access to information about your Bamboo. The information is common to Windows and Mac computers and Windows screen captures are shown, unless otherwise noted. • Go directly to table of contents or index topics by clicking on them. • Use the navigation controls to move through the manual. Go to front page. Contents Go to table of contents. Page back, or page forward. Index Go to index. Go back to previous view. topic Go to topic.
Index Contents 6 YOUR BAMBOO This section introduces you to your Bamboo. The quickest way to learn about your Bamboo tablet is to become familiar with its appearance and features. • Not all product models are available in all regions. • Your Bamboo tablet can only be used with compatible Wacom pens or input devices. Wacom cannot guarantee compatibility with older tablets or pens. You cannot use pens or input devices from a previous version Bamboo tablet.
Contents Index 7 BAMBOO TABLET Status LED Glows blue when Bamboo is connected to an active USB port. Brightens when you touch the active area or press an ExpressKey. Glows white when using the pen. For wireless operation, see battery and wireless connection status. Pen holder USB cable, detachable Disconnect the USB cable when storing Bamboo. Do not wrap the cable around the tablet. Bamboo (model CTH-470 shown) Battery compartment, located beneath tablet See wireless setup.
Contents Index 8 BAMBOO PEN TABLET Status LED Glows blue when Bamboo is connected to an active USB port. Brightens when using the pen. Pen holder USB cable, detachable Disconnect the USB cable when storing Bamboo. Do not wrap the cable around the tablet. Bamboo Pen Active area This is the active area for pen input. Learn about your pen and the pen experience with Bamboo.
Contents Index 9 PEN Eraser (when equipped) Pen Cordless, battery-free, and pressure sensitive. Use this freehand tool for image editing and creating natural-looking pen strokes. It is also an efficient tool for document annotation and taking notes in applications that support handwriting recognition. You will find the pen ideally suited to enhance your workflow by enabling the pen and digital ink features found within Microsoft Windows 7, Vista, and Office 2007 or later.
Index Contents 10 SETTING UP YOUR BAMBOO To minimize fatigue, comfortably organize your work area. Position your tablet, pen, and keyboard for easy access without unnecessary reaching. Adjust your monitor so you can view it comfortably with minimum eyestrain. For best results, position the tablet so the screen cursor follows the same direction as your hand movements on the tablet.
Contents Index 11 As you work, you will discover many ways of interacting with your Bamboo tablet. For example: Visual browsing Use two fingers on the tablet surface to scroll through and navigate visual media within an application. Photo editing Use the pressure-sensitive pen to edit images within a photo or image editing application. Annotation Simplify document reviews by using the pen to digitally mark-up and annotate documents.
Contents Index 12 CONFIGURING THE TABLET ORIENTATION When you first installed Bamboo, you were prompted to choose a default tablet orientation. The orientation you chose was used to determine the tablet default settings. However, you can easily reconfigure Bamboo for left- or right-handed users at any time. The ExpressKey settings are automatically reconfigured when you change the handedness setting. Right-handed operation: • Open the Bamboo control panel and select the TABLET tab. Choose RIGHT HANDED.
Contents Index 13 UNDERSTANDING THE TABLET ACTIVE AREA Depending on your tablet model, Bamboo can accept pen input or both pen and touch input. Note, however, that pen and touch input cannot be used at the same time. Touch input On touch-sensitive tablet models, slide your finger(s) across the active area to position the screen pointer. • Click or right-click. • Scroll or zoom. • Move between pages in most web browsers and document or picture viewers.
Contents Index 14 Pen input The pen works only on the active area of the tablet. Wherever you place the pen on the tablet, the screen pointer will jump to the corresponding point on the screen. The screen pointer indicates pen position, and follows the movement of the pen across the tablet surface. Learn about the pen experience with Bamboo. Note: The active area is a mapped representation of your computer screen(s). By default it uses the entire screen or all screens if you have multiple displays.
Contents Index 15 WORKING WITH MULTIPLE MONITORS If your computer is equipped with more than one monitor, Bamboo will map to your monitors based upon how they are configured in the display properties control panel. • If more than one monitor is in use and you are in extended monitor mode, the tablet maps to all monitors as if they were one large display. Monitor 1 Monitor 2 Example of tablet mapping to a single monitor.
Contents Index 16 USING YOUR BAMBOO If you are new to using Bamboo, read the following sections. The touch experience with Bamboo The pen experience with Bamboo THE TOUCH EXPERIENCE WITH BAMBOO Bamboo is designed to enhance the way you work. Touch input enables you to interact with a computer using only your fingertips on the Bamboo tablet. First learn the basic actions to navigate and perform typical mouse operations.
Index Contents 17 NAVIGATING WITH TOUCH The touch input feature of your Bamboo tablet enables you to control a computer using only your fingertips on the tablet surface. See understanding the tablet active area. Before learning how to control your computer with touch input, familiarize yourself with the following concepts: CONCEPT DESCRIPTION Track Tap Touch and move a single finger across the tablet surface. Touch and lift a single finger from the tablet.
Contents Index 18 Touch input options can be enabled or disabled within the Bamboo control panel. Touch actions and gestures are available when selected in the TOUCH FUNCTIONS tab. • Basic actions enable you to navigate and perform typical mouse operations. • Gestures enable you to scroll, zoom, rotate, and perform other functions. Some gestures may provide a visual cue on your display screen to indicate when the gesture has been recognized by your Bamboo. Uncheck to disable touch input.
Contents Index 19 ONE-FINGER ACTIONS Track Use a single finger to move the screen cursor. Touch and slide your finger across the tablet surface. Click (single-finger tap) TAP TO CLICK Using a single finger, track to an item. Lift your finger and tap to select. Alternatively, track to an item and then press an ExpressKey set to CLICK. Double-click Using a single finger, track to an item. Lift your finger and tap twice.
Contents DRAG LOCK Index 20 Drag lock (DRAG LOCK enabled) Using a single finger, tap on an item to select. Then track (slide) your finger across the tablet to drag. Tap again to release the item. TWO-FINGER ACTIONS AND GESTURES Select and drag ADD TAP TO CLICK Using a single finger, track to an item. Select by touching your thumb or a second finger to the left of that finger. If you will be dragging an item or selecting blocks of text, we recommend using two fingers instead of your finger and thumb.
Contents TAP TO RIGHT CLICK Index 21 Right-click (two-finger tap) To right-click and bring up a context menu at the screen cursor position, tap the tablet surface with two fingers spaced slightly apart. Use a quick tapping motion with both fingers at the same time. You can then track to an option in the menu and select it by tapping your finger. Alternatively, open a context menu by tracking to an item and then pressing an ExpressKey set to RIGHT CLICK.
Contents ZOOM Index 22 Zoom First place two fingers on the tablet surface. • Zoom-in by moving (expanding) your fingers away from one another. • Zoom-out by moving (pinching) your fingers toward one another. Note: If zoom functions do not operate correctly within Adobe® Photoshop®, verify that the ZOOM WITH SCROLL WHEEL function is not selected within the Photoshop PREFERENCES options.
Contents ROTATE Index 23 Rotate (two finger rotate) Place two fingers diagonally on the tablet surface and then rotate them clockwise or counter-clockwise. For best recognition of this gesture, start with your fingers positioned diagonally on the tablet surface and keep them at least 25 mm (1 inch) apart. Note: The rotation gesture may work differently depending on the application you are working with. For example, rotation may work smoothly, in 90-degree increments, or not at all.
Contents Index 24 FOUR-FINGER GESTURES SWIPE LEFT/RIGHT TO SWITCH APPLICATIONS Switch applications Using four fingers spaced slightly apart, move your fingers left or right to open the application switcher. Then using a single finger, move left or right to highlight an application. Tap to select an application. Windows XP: Using four fingers, move them left or right to open the application switcher. Swipe your fingers again to open the next application in the list.
Contents SWIPE UP TO SHOW DESKTOP Index 25 Show Desktop Using four fingers spaced slightly apart, swipe up to show the desktop. Swipe up again to move your open windows back to the desktop. CUSTOMIZING TOUCH Use the Bamboo control panel to customize the touch input options for the way you like to interact with your tablet and computer.
Contents Index 26 THE PEN EXPERIENCE WITH BAMBOO Bamboo is designed to enhance the way you work. Bamboo tablet models equipped for pen input enable you to interact with a computer using the pen on the active area of the tablet. Note: For Bamboo tablets that support both pen and touch input, the pen disengages touch input whenever the pen tip or eraser (when equipped) is within the tablet proximity range. Lift the pen and your hand away from the tablet active area to enable touch input.
Contents Index 27 USING THE PEN ON THE TABLET There are four basic techniques for using the pen: positioning, clicking, double-clicking, and dragging. If you are unfamiliar with using the pen, try the exercises on the following pages. Positioning Clicking Dragging Using the pen buttons Writing and drawing with pressure sensitivity Erasing Eye-hand coordination exercise POSITIONING Use the pen to position the pointer (or cursor) on your screen.
Contents Index 28 You can set the pen to position the screen cursor two different ways (see setting the tablet mapping). • In pen mode, wherever you place the pen on the tablet, the screen cursor will jump to a corresponding point on the display screen. The screen pointer indicates pen position, and follows the movement of the pen across the tablet surface. This is the default setting for the pen. When positioning the screen cursor and operating a pen button, the pen tip needs to be within 7 mm (0.
Contents Index 29 CLICKING Click to highlight or select an item on the screen. Double-click to open it. Clicking. Tap the pen tip once on the tablet, or press the pen tip on the tablet with enough force to register a click. Try clicking on a folder icon by moving the screen cursor over the icon and pressing down on the pen tip. The folder should highlight when you press.
Contents Index 30 USING THE PEN BUTTONS The pen comes equipped with two buttons. Each button has a programmable function that is selected when you press the button. You can use a pen button whenever the pen tip is within 7 mm (0.28 inch) of the tablet active area. You do not have to touch the pen tip to the tablet in order to use a button. The default button positions are: Upper: RIGHT CLICK Lower: PAN/SCROLL Tip: Set a pen button to DOUBLE CLICK. This is easier than tapping twice with the pen tip.
Contents Index 31 WRITING AND DRAWING WITH PRESSURE SENSITIVITY The pen responds to your hand movements, enabling you to create natural-looking pen and brush strokes within applications that support this feature. The digital ink tools in Microsoft Windows 7, Vista, and Office 2007 or later, as well as the drawing tools in many graphics applications, respond to the pressure you place on the pen.
Contents Index 32 ERASING The pen eraser (when equipped) works like the eraser on a pencil. You can erase intuitively and naturally in graphics applications that support the pen eraser. When you use the pen eraser, the application will automatically switch to the eraser tool. In applications that support pressure sensitivity, you can select pressure-sensitive tools in the application tool palette to vary the width and depth of your erasures as you change the amount of pressure exerted upon the pen.
Contents Index 33 EYE-HAND COORDINATION EXERCISE This exercise is designed to retrain your eye-hand coordination for using the pen: 1. Open any graphics application. Use the line tool to draw a rectangular grid with line spacings of about 20-25 mm (3/4 to 1 inch). You can use your standard mouse to do this. 2. Choose a free-hand tool in your application and use the pen to draw a dot at each grid intersection. 3. Draw an X at each grid intersection. 4.
Index Contents 34 EXPRESSKEY BASICS Press individual keys to perform frequently used functions or keystrokes. ExpressKeys can also be used to modify touch or pen input properties as you work. ExpressKeys Consider some of these ways to use the ExpressKeys: • Set a key to a commonly used keyboard shortcut. • Set a key to launch a commonly used file or application, such as your email program. • Choose from any of the other available functions.
Contents Index 35 CUSTOMIZING YOUR BAMBOO Use the Bamboo control panel to customize Bamboo for the way you like work. Opening the control panel Control panel overview Customize your touch experience Customize your pen experience Customizing tablet and ExpressKey functions Customizing the Pop-up Menu Working with Display Toggle Button functions OPENING THE CONTROL PANEL To open the control panel: • Windows. Click on the Windows START button and choose ALL PROGRAMS.
Contents Index 36 CONTROL PANEL OVERVIEW After opening the control panel, you can begin customizing Bamboo. Customizable settings are found on each tab. The tabs that apply to your tablet model and configuration are displayed when you open the control panel. Closes the control panel. Resets the selected tab to its default settings. Downloads or displays the manual. Displays information about the control panel and driver. Experiment with different settings to find what works best for you.
Contents Index 37 CUSTOMIZE YOUR TOUCH EXPERIENCE The control panel options enable you to customize Bamboo for the way you like to interact with your tablet and computer when using touch input. See also navigating with touch. Setting the touch options Setting the touch functions Customizing tablet and ExpressKey functions Disabling touch SETTING THE TOUCH OPTIONS Select the TOUCH OPTIONS tab.
Contents Index 38 SETTING THE TOUCH FUNCTIONS To customize Bamboo for your touch preferences, select the TOUCH FUNCTIONS tab. Touch input options can be enabled or disabled individually, and are dependent upon application support. Touch actions and gestures are available when selected. So that you may work in different ways, some functions (such as a right-click) can be performed using different actions or gestures. See also navigating with touch.
Contents Index 39 DISABLING TOUCH Choose the TOUCH FUNCTIONS or TOUCH OPTIONS tab to disable and enable touch input. • • • Deselect to disable touch input. You can still work with the ExpressKeys (and pen). Select to ENABLE TOUCH INPUT. This option can also be changed by pressing an ExpressKey to which the TOUCH TOGGLE function has been assigned. TOUCH FUNCTIONS tab shown.
Contents Index 40 CUSTOMIZE YOUR PEN EXPERIENCE You can easily customize the pen. Use the pen to open the Bamboo control panel. You can then customize Bamboo for the way you like to interact with your tablet and computer when using pen input. Note: If you have more than one Bamboo pen (for example, a standard pen and a premium pen), any changes you make to the pen settings will apply to both pens.
Contents Index 41 SETTING THE TIP AND ERASER FEEL, AND DOUBLE-CLICK DISTANCE Select the PEN tab. To create broad brush strokes or to click with a light touch, use a soft tip setting. For maximum control while drawing thin lines, use a firm tip setting. To erase with a broad stroke or to click with a light touch, use a soft eraser setting. For maximum control while erasing, use a firm eraser setting. Customizes the amount of pressure needed to erase. Available for eraser-equipped pens.
Contents Index 42 SETTING THE PEN BUTTON FUNCTIONS Select the PEN tab. Each pen button can be set to simulate a variety of mouse functions. Select the function to perform when pressing the upper or lower pen button. The selected function occurs when you bring the pen tip within 7 mm (0.28 inch) of the tablet surface without touching the tablet and then press the upper or lower pen button. Tip: To make double-clicking easier, set a pen button to double-click automatically by selecting DOUBLE CLICK.
Contents Index 43 SETTING THE TABLET MAPPING Select the PEN tab. The tablet TRACKING options enable you to define the relationship between pen movement on the tablet surface and cursor movement on the monitor screen. By default the entire active area of the tablet maps to the entire monitor. If more than one monitor is in use the tablet will map to all monitors. See working with multiple monitors.
Contents Index 44 In the Bamboo control panel PEN tab, click on the PEN MODE MAPPING... button to display the PEN MODE DETAILS dialog box. Use the SCREEN AREA options to select a screen area for tablet to screen mapping. • ALL SCREENS. The entire monitor(s) area is mapped. This is the default setting. See working with multiple monitors. • MONITOR. The entire area of a single monitor that you choose is mapped. • PORTION. A portion of the desktop area is mapped. Click SET...
Contents Index 45 PORTION OF SCREEN AREA To define which portion of the display screen your tablet will map to, click on the PEN tab PEN MODE MAPPING... button to display the PEN MODE DETAILS box. Choose SCREEN AREA PORTION and click SET.... In the dialog that appears, choose a method for defining a portion of the display. • Drag corners of the foreground graphic to select the screen area. • Select the CLICK TO DEFINE SCREEN AREA button and move the screen cursor to select the screen area.
Contents Index 46 SETTING THE PEN SPEED IN MOUSE MODE To change the screen cursor acceleration and speed when using the pen in mouse mode, click on the PEN tab MOUSE MODE DETAILS... button. A dialog box will be displayed where you can make your adjustments. Sets the screen cursor acceleration when in mouse mode. Sets the screen cursor tracking speed when in mouse mode. Notes: The dialog box will also appear when you set a button to MODE TOGGLE.... Only one acceleration and speed setting can be made.
Contents Index 47 CUSTOMIZING TABLET AND EXPRESSKEY FUNCTIONS Choose the TABLET tab to set the tablet orientation and to customize the ExpressKeys. ORIENTATION: Change how your tablet is oriented by selecting RIGHT HANDED or LEFT HANDED input. The tablet driver automatically configures all aspects of the tablet for the selected option. Next, physically rotate the tablet to match your selection.
Contents Index 48 CUSTOMIZING THE POP-UP MENU Select the POP-UP MENU tab to create a custom menu and define functions that will appear in the menu. Select a button function to add to the Pop-up Menu. Displays functions that have been added to the Pop-up Menu. To change the order of an item, drag it to a new location. Double-click on an item to make edits. Removes the selected Pop-up Menu item. Sets the FONT and FONT SIZE of the Pop-up Menu. Returns the tab settings to the default values.
Contents Index 49 WORKING WITH DISPLAY TOGGLE Display Toggle is available when working on multiple monitor systems. This feature allows you to work with your tablet on all displays or on one display at a time. See working with multiple monitors. After setting an ExpressKey to DISPLAY TOGGLE, you can then press that button to sequentially toggle the current tablet mapping between a base mapping (the current setting from the PEN MODE DETAILS dialog) and other monitors. For example: 1.
Contents Index 50 BUTTON FUNCTIONS Customize Bamboo for the way you like to work. Simply use the Bamboo control panel to change the button function that is assigned to a pen button, ExpressKey, or Pop-Up Menu setting. Button function options may vary, depending on your tablet model. Not all options are available for all controls or tablet models. FUNCTION DESCRIPTION CLICKS • CLICK • RIGHT CLICK • MIDDLE CLICK • DOUBLE CLICK • Simulates a primary mouse button click. Default setting for the pen tip.
Contents Index 51 FUNCTION DESCRIPTION KEYSTROKE... Enables you to simulate keystrokes. Select this option to display the DEFINE KEYSTROKE dialog box. Enter a keystroke or keystroke combination in the KEYS entry box. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Mac).
Contents Index 52 FUNCTION DESCRIPTION POP-UP MENU Displays a Pop-up Menu on your screen. See customizing the Pop-up Menu for more information. Pen only. Enables you to position a document or image in any direction within the active pane. Do this by pressing a pen button set for PAN/ SCROLL and then dragging with the pen tip across the tablet active area.
Index Contents FUNCTION DESCRIPTION OPEN/RUN... Opens the RUN APPLICATION dialog box. 53 Click BROWSE... to locate an application, file, or script to launch. Your selection appears in the APPLICATION TO RUN box. Click OK to accept the selection. The dialog box will close and the OPEN/RUN... option you have selected will be assigned as your tool button option. Press the tool button to launch the assigned option. If your selection is for the Pop-up Menu, it will be displayed in the Pop-up Menu list.
Contents Index 54 FUNCTION DESCRIPTION EXPOSÉ (Mac.) Tiles all open windows. To access this option, first choose KEYSTROKE... and then click on the ADD SPECIAL menu within the dialog box. Locks the pressure at the current pressure level until the button is released. For example, you can paint with pressure sensitivity until you reach the brush size that you like. You can then press the button and continue painting with the same size brush until the button is released.
Contents Index 55 GOING WIRELESS WITH YOUR BAMBOO Bamboo tablets support both USB and wireless operation. Expand your creative freedom. Enable your Bamboo tablet for wireless operation by purchasing and installing a Wacom wireless accessory kit. See ordering parts and accessories. Note: Bamboo models CTH-470 and CTH-670 support wireless operation.
Contents Index 56 WIRELESS SETUP Configure Bamboo for wireless operation. 1. If you have been using Bamboo as a wired tablet, disconnect the USB cable. 2. Turn the tablet over. Remove the wireless compartment cover(s). See (A). Slide cover(s) away from tablet body to remove. Tablet model CTH-670 is equipped with two covers: one for the Wacom wireless module, and one for the rechargeable battery. A 3. Install the wireless components. • Install the battery.
Contents Index 57 ESTABLISHING A WIRELESS CONNECTION Connect wirelessly with Bamboo. 1. Press the power button on the Wacom wireless module. A wireless connection should be established within 4 seconds. If not, the wireless module will turn off. If this should occur, see wireless connection problems. Pairing is not required. The wireless module and Wacom wireless receiver are factory paired and work together as a discrete set. 2.
Contents Index 58 Important: The use of wireless devices is regulated in most countries. If your Bamboo is configured for wireless operation and you will be traveling, check with the appropriate regulatory authority for any restrictions that may apply to your product in the countries that you visit. Products using wireless signals may interfere with the equipment on commercial aircraft, and regulations require that all wireless devices be turned off when traveling in an airplane.
Contents Index 59 OPTIMIZING THE WIRELESS CONNECTION If your screen cursor lags behind the pen movement on the tablet or frequently “jumps” about, or if you see excessive straight line segments when drawing in graphics applications, then your wireless connection may not be able to transmit all of the data from the tablet with the necessary speed.
Contents Index 60 BATTERY AND POWER MANAGEMENT This section contains important information about the rechargeable battery and power management features of your Bamboo tablet when configured for wireless operation. Be sure to review the following sections. Charging the battery Battery and wireless connection status Power saving features CHARGING THE BATTERY Fully charge the tablet battery before using Bamboo for the first time in wireless mode.
Index Contents 61 BATTERY AND WIRELESS CONNECTION STATUS When in wireless mode, Bamboo provides you with additional feedback about your tablet. • The tablet status LED shows the following: Blue, flashing Blue Off • Wireless mode connecting. Wireless mode on. Sleep mode, or wireless mode off. On the Wacom wireless module, the battery status LED shows the following: Amber Green Off USB cable connected and tablet battery charging. USB cable connected and tablet battery fully charged.
Contents Index 62 POWER SAVING FEATURES When configured for wireless operation, Bamboo uses a number of power saving features to conserve the tablet battery charge and improve performance. Power saving mode Sleep mode Tablet enters power saving mode after 2 minutes of no user input. The time parameter can be adjusted in the Bamboo control panel. See battery and wireless connection status.
Contents Index 63 BATTERY LIFE INFORMATION The rechargeable battery should provide approximately 8 hours of wireless operation on a full charge. However, all batteries age over time and gradually lose their ability to hold a charge. • The typical life span of a Li-Ion battery is two to three years, whether it is used or not. The life and performance of a Li-Ion battery is not improved by cycling (discharging and recharging).
Contents Index 64 REPLACING THE BATTERY If your tablet battery has exceeded its life span and can no longer be charged or no longer holds a charge, it will need to be replaced. Be sure to use only the rechargeable battery designed for your tablet. For information, see ordering parts and accessories. Important: Only use a Wacom battery specified for your tablet. To replace the rechargeable battery: 1. Turn the tablet over. Remove the wireless compartment cover.
Contents Index 65 WIRELESS MODULE REMOVAL Once installed, the Wacom wireless module can be left in your Bamboo tablet. To remove the wireless module: 1. Turn the tablet over. Remove the wireless compartment cover. Tablet model CTH-670 is equipped with two covers: one for the wireless module, and one for the rechargeable battery. Slide cover away from tablet body to remove. 2. Place the wireless module spacer over the wireless module.
Contents Index 66 WIRELESS RECEIVER STORAGE The Wacom wireless receiver is designed for portability. Plug it into a USB port on your computer. Then leave it there so the receiver will always be available for use with your tablet, even when you are traveling or otherwise on the go with Bamboo. The wireless receiver can also be stored within your Bamboo tablet. To store the receiver in the tablet: 1. Use your fingernail or other suitable, non-metallic tool to open the wireless receiver storage compartment.
Contents Index 67 PROBLEMS WITH YOUR BAMBOO? Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review the troubleshooting procedures in this chapter. 2. Look in the troubleshooting tables. Your problem may be described there and you can try the solution offered.
Contents Index 68 TESTING YOUR TABLET 1. Turn on your computer and wait until the system has fully loaded. 2. Check the USB connection. The tablet status LED should glow whenever the tablet is properly connected and your computer has registered it as a USB device. If not: • Make sure the tablet USB cable is securely connected to an active USB port on your computer. • Check the tablet USB cable for damage.
Contents Index 69 5. Check the ExpressKeys (if equipped). Do a quick check by pressing each key in turn. The status LED should brighten each time you press a key when there is no touch or pen input. Then open the Bamboo control panel and select the TABLET tab. Click on the DEFAULT button to return to the tablet default settings. • Press the upper ExpressKey to toggle touch input off and on. • Press the second from top key to open Bamboo Dock (if installed).
Contents Index 70 TESTING A PEN 1. First perform the procedures for testing your tablet. 2. Check the pen by opening the Bamboo control panel and selecting the PEN tab. Click on the DEFAULT button to return the pen to its default settings. Next: • Touch the pen tip and then the eraser (when equipped) to the tablet active area. Each time the tip or eraser makes contact with the tablet surface, the status LED should provide a visual indication. Models CTH-470 and CTH-670: the LED should glow white.
Index Contents 71 TROUBLESHOOTING TABLES If you encounter problems with your Bamboo tablet or pen, see the following tables. Your problem may be described here, and you can try the solution offered. Check the tablet Read Me file for the latest information updates. For additional information, visit the Wacom web site at http://www.wacom.com .
Index Contents 72 TOUCH INPUT PROBLEMS Touch input does not work. Touch input does not seem to fully work. The screen cursor can be moved, but more complex actions or gestures do not work. The tablet does not reliably recognize multi-finger input. Cannot zoom-in or zoom-out when working with Adobe Photoshop. Scrolling and panning gestures do not function correctly when working with Adobe Photoshop. Rotation gestures do not seem to work consistently, or not at all.
Index Contents 73 PEN INPUT PROBLEMS The pen does not position the screen cursor, or otherwise work. If the tablet driver does not load properly, pen input will not be available. • For tablet models that combine pen and touch input, basic touch movement will continue to be recognized but other actions and gestures will not. If the driver does not properly load, the lower two ExpressKeys only will function at their default settings of CLICK (bottom key) and RIGHT CLICK (2nd key up).
Contents The eraser (when equipped) selects everything or will not stop erasing. You notice a screen delay at the beginning of pen or inking strokes. You have to press hard with the pen when clicking, drawing, or writing. The pen tip does not function. The screen cursor jumps back. The upper or lower pen button does not work. Index 74 Open the Bamboo control panel and go to the PEN tab. Move the ERASER FEEL slider toward FIRM. If this does not help, see testing a pen.
Index Contents 75 WIRELESS CONNECTION PROBLEMS The computer does not have an available USB port. After pressing the power button on the wireless module, the tablet status LED glows steadily for 4 seconds and then turns off. After turning on the wireless module, the status LED indicates good functionality but the screen cursor cannot be moved with the pen. A wireless connection has been made, but the tablet does not seem to work correctly.
Contents The tablet status LED does not illuminate after pressing the power button on the wireless module. Index 76 Try again. Then: 1. Verify the Wacom wireless receiver is properly connected to an active USB port. If connecting to a USB hub, make sure the hub is connected to an active USB port and that the hub is active. 2. Verify the Wacom wireless module is properly installed in the tablet. Press the power button to connect wirelessly. 3.
Index Contents 77 WINDOWS-SPECIFIC PROBLEMS You suspect the tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the Bamboo Preference File Utility to work with preferences. Close any open applications. Click the START icon and select ALL PROGRAMS. Then select BAMBOO and BAMBOO PREFERENCE FILE UTILITY. • It is a good idea to first back up your tablet preferences. In the BAMBOO PREFERENCE FILE UTILITY dialog box, click BACKUP...
Index Contents 78 MAC-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created. The tablet was not detected at startup. If using a wireless connection: • Make sure the wireless connection is active. See battery and wireless connection status. • From the GO menu, select UTILITIES and launch the SYSTEM PROFILER. Select USB from the HARDWARE section of the CONTENTS list.
Index Contents You suspect the tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. 79 Use the Bamboo Utility to work with preferences. Close any open applications. Open the main APPLICATIONS folder. Then open the BAMBOO folder and run the BAMBOO UTILITY. • It is a good idea to first back up your tablet preferences. In the Bamboo Utility, select CURRENT USER or ALL USERS. Then click BACKUP... and follow the prompts.
Contents Index 80 TECHNICAL SUPPORT OPTIONS If you have a problem with your tablet, first check the tablet Quick Start Guide to be sure the unit is installed correctly. Then review the troubleshooting procedures. If you cannot find the answer in this manual, you may find updated information about your problem in the Read Me file for your platform (located on the Bamboo Installation CD). You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.
Contents Index 81 OBTAINING DRIVER DOWNLOADS Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between Bamboo and a new hardware or software product, it may be helpful to download a new software driver (when available) from the Internet. USA, Canada, Central and South America Worldwide Web: http://www.wacom.com Software updates Europe, Middle East and Africa Worldwide Web: http://www.wacom.
Contents Index 82 APPENDIX This section contains tips on caring for Bamboo, instructions on how to uninstall the tablet software, information about digital inking, and more. Caring for Bamboo Replacing the pen nib Bamboo Dock Uninstalling Bamboo Managing preferences Pen and digital ink capabilities in Windows Product information Ordering parts and accessories Available parts and accessories CARING FOR BAMBOO Keep your Bamboo tablet surface and pen clean.
Contents Index 83 REPLACING THE PEN NIB The pen nib (tip) will wear with normal use. Excessive pressure will cause it to wear sooner. Replace the nib when it gets too short or develops a flat point. 1. Clasp the old nib and pull it straight out of the pen. Use the nib removal tool, pair of tweezers, needlenosed pliers, or similar instrument. Nib Replace when 1 mm (0.4 inch) or less. 2. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops.
Contents Index 84 BAMBOO DOCK Use the Bamboo Dock to work with your Bamboo tablet settings, and to view and add applications (apps) made for Bamboo. To learn more, visit http://bamboodock.wacom.com/ and choose your language. To open Bamboo Dock, press a tablet ExpressKey to which the Bamboo Dock function has been assigned. Otherwise: • Windows: Click START and choose (ALL) PROGRAMS. Then select BAMBOO DOCK from the BAMBOO DOCK folder.
Contents Index 85 MANAGING PREFERENCES Use the preference file utility to manage your tablet preferences for single or multiple users. Windows: First close any open applications. Then open the utility by clicking the START icon and selecting ALL PROGRAMS. Select BAMBOO and BAMBOO PREFERENCE FILE UTILITY. • To remove preferences for the current user, click REMOVE under MY PREFERENCES. • To delete preferences for multiple users, click REMOVE under ALL USER PREFERENCES.
Contents Index 86 PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista provide extensive support for pen input. Pen features are supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and Windows Vista Home Basic. Use Bamboo and your Wacom pen for quick, intuitive results. • Note taking. Jot notes and capture quick sketches in Windows Journal. Use the Journal search engine to locate your handwritten content. • Handwriting recognition.
Contents Index 87 Search the Microsoft web site for enhanced information about digital inking in Windows. You can also visit the Wacom web site at www.wacom.com/vista Note: The following workarounds in the Wacom software driver improve performance in Windows 7 and Vista: • The Pen Flicks and ‘press-and-hold-to-right-click’ features are disabled in graphics applications using the Wintab API.
Contents Index 88 ORDERING PARTS AND ACCESSORIES To purchase available parts and accessories, refer to the Wacom tablet Read Me file and see who to call for your region. You can also do the following: • In the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s web site at http://www.WacomDirect.com (USA only). • In Europe, call +49 (0)180.500.03.75 or send an email to spareparts@wacom.eu. Or, visit http://shop.wacom.eu.
Contents Index 89 GLOSSARY Active area. The navigation and drawing area of your Bamboo tablet where touch or pen input is detected. See touch sensor. Aspect. The ratio between the vertical and horizontal dimension of the tablet or display. Click force. The amount of force you must apply to the pen tip for a click to occur. Digital Ink. A broad category that typically describes handwritten content which has been created using pen-based input on a computer.
Contents Index 90 Mouse acceleration. A setting that allows you to adjust the screen cursor acceleration when using mouse mode. Mouse mode. A method for positioning the screen cursor. When you place the pen on your Bamboo tablet, you can move the screen cursor with a “pick up and slide” motion similar to using a standard mouse. This is known as relative positioning. See also pen mode. Mouse speed. A setting that allows you to adjust the speed at which your screen cursor moves when using mouse mode. Nib.
Contents Index 91 Tablet PC Input Panel (TIP). The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically converts your handwriting to text. The information you create can then be inserted into other documents, spreadsheets, or illustrations. Tap. A motion used when navigating with touch. Touch and lift a single finger from the tablet. Touch input.
Contents Index 92 INDEX About the manual Accessories and parts, ordering Accessories, available Active area, understanding Bamboo caring for customizing Expresskey basics pen input problems with product features setting up tablets matrix the pen experience the touch experience touch input troubleshooting using Bamboo Dock Button functions Care, for Bamboo Click sound Clicking, with pen Control panel basics opening overview Controls, tablet Customizing Bamboo button functions double-click distance eraser
Contents Mapping tablet to multiple monitors Monitors, working with multiple Navigation, customizing for touch input Nib, replacing Ordering parts and accessories Orientation configuring for tablet setting for tablet Overview, control panel Parts and accessories, ordering Parts, available Pen buttons customizing using clicking with customizing double-clicking with dragging with drawing with pressure erasing with features holding input problems, troubleshooting input, customizing nib, replacing pointing wit
Contents four-finger gestures gestures input problems, troubleshooting input, customizing navigating with one-finger actions options setting navigation features setting touch functions speed, adjusting the experience three-finger gestures two-finger actions two-finger gestures Tracking, tablet Troubleshooting general problems Mac-specific problems pen input problems tables touch input problems Windows-specific problems wireless connection problems Contents Index 24 18 72 37 17 19 17 37 38 37 16 23 20 20
Contents Index 95 WACOM INTERNATIONAL OFFICES WACOM TECHNOLOGY CORPORATION WACOM EUROPE GMBH 1311 SE Cardinal Court Europark Fichtenhain A9 Vancouver, WA 98683 47807 Krefeld U.S.A. Germany Telephone: +1.360.896.9833 Internet: http://www.wacom.eu Fax: +1.360.896.9724 WACOM CO., LTD. JAPAN TABLET SALES DIVISION WACOM CO., LTD.
