Installation Guide & Hardware Manual Model: DTZ-1200W
Wacom Cintiq® 12WX Installation Guide & Hardware Manual Version 2.0, Rev C2510 Copyright © Wacom Co., Ltd., 2010 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
INTRODUCTION AND OVERVIEW The Wacom® Cintiq® 12WX interactive pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. The basic components of your Cintiq include a Wacom pen tablet internally mounted behind a TFT color display, and the Wacom Grip Pen.
PRECAUTIONS To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. Warning This symbol indicates an item that, if disregarded, may lead to loss of human life or serious injury.
USAGE Warning Only use the converter unit and power adapter that came with Cintiq. If a different type of converter or power adapter are used, Cintiq will not work properly or may be damaged. Using a different type of converter or power adapter also has the potential to result in fire. Use of a different converter or power adapter will void your warranty. Caution Be sure to use a grounded power source when applying power to Cintiq.
Caution Do not put heavy articles on the pen display or push against it with a strong force; this may break the stand mechanism or damage the display screen. Do not overload the unit when the stand is open or the stand may break. Caution When opening or closing the stand, hold the stand carefully as you adjust it to prevent injury or damage to the product. Be careful to not let your fingers get caught in the moveable gap of the stand mechanism.
CONTENTS INTRODUCTION AND OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Testing controls and input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Testing the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
YOUR NEW CINTIQ PACKAGE CONTENTS Carefully unpack all items and place them on a desktop or stable work surface. Verify that your package contents are complete. To avoid damage, see the instructions on the following pages before setting up and using Cintiq.
CINTIQ PEN DISPLAY COMPONENTS Your product has many features and components with which you will want to become familiar. FRONT VIEW The display and tablet sensor function as an integrated output and input device. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other information. Status LED Lights blue when the pen is in the active area of the pen display and the pen tip, eraser, or side switch are pressed.
REAR VIEW Rotation pivot Allows rotating the Cintiq. See “Rotating the tablet” on page 26. Power switch Turns power on or off. (Located on upper edge of unit.) Security slot Allows easy attachment of a security cable. (Located on upper edge of unit.) Integrated cable Connects to the converter unit. Carries all data, video, and power signals to and from the pen display. Pen tether attachment point If using a pen tether, connect it to the attachment point located on either side of the unit.
CONVERTER UNIT The converter unit provides an interface for all video and data signals passing between the Cintiq pen display and your computer. The unit also routes input power from the supply adapter to your pen display. Power plug For power input connection to the power supply adapter. USB-A connector For USB connection to your computer. DVI-I video connector Accepts an incoming DVI or VGA video signal from your computer.
INSTALLATION The computer treats the interactive pen display as two separate devices (the display and the pen tablet). Therefore, the installation process is completed in two stages: • First install as a display. • Then install as a pen tablet. Both stages require hardware and software installations and adjustments. Carefully follow ALL instructions. Important: You MUST install the Wacom driver software for correct pen-on-screen functionality.
STEP 1: DISPLAY INSTALLATION In this step, Cintiq is installed as a display on your system. Important: Never connect or disconnect the video or power cables while your computer or Cintiq are powered on. This can damage the display or video card. 1. Turn off your computer. 2. If your computer has only one video connector, you will need to unplug your previous monitor or add a second video card.
DISPLAY CABLING DIAGRAM –B– DVI or VGA video card Cintiq Rear panel of computer –C– –A– DVI VGA Power adapter –E– –D– To AC outlet Caution Make sure your video card has a DVI or VGA connector, and that you correctly set the Cintiq DVI/VGA switch for the video connection you are using. Use only the converter unit and power adapter that came with Cintiq; use of an improper converter or power adapter may damage the unit.
7. Next, turn on your computer. For Windows: Cintiq will automatically install as a default monitor. To identify the unit as a pen display and install the color calibration profile: A) Open the CONTROL PANEL folder. • For Windows 7 and Vista, under APPEARANCE AND PERSONALIZATION select ADJUST SCREEN RESOLUTION. • For Windows XP, open the DISPLAY PROPERTIES control panel and select the SETTINGS tab.
8. As necessary, configure the display control panel settings for the proper size and color resolution. See the “Product specifications” on page 59 for details about the maximum (native) resolution and other resolution sizes that can be used with Cintiq. The display size and color resolution may be constrained by the capabilities of your video card. Windows: If you are using Cintiq as a secondary display, you may first need to enable Cintiq in your display properties control panel.
STEP 2: PEN TABLET INSTALLATION In this step, Cintiq is installed as a pen tablet. USB CABLE INSTALLATION 1. First plug the USB cable into the USB connector located on the converter unit. 2. Plug the other end of the cable into an available USB port on your computer or into a USB hub. Next, install the pen tablet software. See “Software installation” on page 17.
SOFTWARE INSTALLATION Important: You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality. Save your work and close all open applications. Temporarily disable any virus protection programs. • Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. If the software installer menu does not automatically display, double-click on the INSTALL icon located on the CD. • Click INSTALL TABLET and follow the prompts to install the driver software.
WORKING WITH YOUR CINTIQ USING THE GRIP PEN The pen is cordless, battery-free, and sensitive to the tilt and pressure you exert upon it. Hold the Grip Pen as you would a normal pen or pencil. As you work, you can rest your hand lightly on the Cintiq display screen, just as if it were a drawing board or sheet of paper. You can tilt the pen in any way that feels most comfortable for drawing.
BASIC PEN OPERATIONS Positioning: To position the screen cursor, move the pen slightly above the Cintiq display screen without touching the screen surface. Press the pen tip on the display screen to make a selection. Note: You must calibrate the pen display to correctly align the screen cursor with the pen tip. (See “Calibrating Cintiq” on page 29.
Using the side switch: The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm (0.2 inch) of the tablet surface; you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK.
PEN DISPLAY CONTROLS The customizable ExpressKeys and Touch Strips enable you to improve your workflow in graphics or other applications. While using the pen with your dominant hand, you can simultaneously use your other hand to operate the ExpressKeys or Touch Strip. Touch Strip Slide your finger up or down to zoom, scroll, or issue an assigned keystroke function. See “Using the Touch Strips” on page 23.
USING THE EXPRESSKEYS As you work with your pen on the display surface, press an ExpressKey to toggle between tools or change tool properties. You can work with the default settings, or choose from any of the other available functions. The default settings were chosen to optimize your workflow in Photoshop and other graphics applications using the following modifier functions: Button 1: CTRL modifier key for Windows. COMMAND (Apple key) for Macintosh. Button 2: SHIFT modifier key.
USING THE TOUCH STRIPS The customizable Touch Strips can be operated in several different ways: • Standard operation: Slide your finger up or down to zoom, scroll, or issue the assigned function. You can do this with your secondary hand while using your primary hand to work with the Grip Pen. By default, the Touch Strips enable you to zoom in most graphics applications and to scroll in other applications. Each Touch Strip can be set to issue custom keystrokes.
SETTING UP YOUR WORK AREA To minimize fatigue, organize your work area so you can work comfortably. Position Cintiq, the Grip Pen, and your keyboard so they are easily accessible without unnecessary reaching. The pen display and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain. You may want to experiment with the rotation pivot and the different Cintiq stand height adjustments to determine what best fits your particular working style and tasks.
ADJUSTING DISPLAY INCLINE • • To open the display stand, locate and slide the stand latch to release the stand. Unfold the stand from the pen display casing. To close the stand, gently fold the stand back into the closed position until the latch catches the stand. When using the integrated display stand, make sure that it is opened wide enough to prevent the Cintiq from tipping over. Cushion Caution Please hold the stand carefully as you adjust it to prevent injury or damage to the product.
ROTATING THE TABLET When the pen display stand is in the closed position, the unit can be rotated. As you work, position Cintiq by the main body; it will move on the rotation pivot. ATTACHING THE ACCESSORY FEET If you do not want to use the rotation pivot, you can install the optional rubber feet that came with your product at any time. Simply remove the adhesive backing and attach each foot in a positioning depression (located near each felted foot pad).
CUSTOMIZING After you master the basics of using your Grip Pen on the Cintiq pen display, you may want to customize the way the pen or pen display works. The Wacom Tablet control panel makes it easy to customize Cintiq and the pen. OPENING THE CONTROL PANEL To open the control panel, use the Cintiq pen on the pen display: Windows. Click on the Windows START button and choose ALL PROGRAMS. Then select WACOM TABLET and choose the WACOM TABLET PROPERTIES option. Macintosh.
CUSTOMIZATION BASICS This manual describes only the basics of customizing Cintiq. For detailed information see the Software User’s Manual. Open the Wacom Tablet control panel to customize your product. When you open the control panel, an icon for the GRIP PEN is displayed in the TOOL list and the appropriate tabs are displayed. To customize the pen, make changes to the tab controls. Experiment with different settings to find what works best for you.
CALIBRATING CINTIQ You must calibrate the pen display in order to align the screen cursor with the position of the pen on the display screen. This is required to compensate for viewing angle, and to adjust for parallax caused by the display screen cover glass and coating. Set Cintiq in its working position, then follow the procedure below. Important: When using a VGA connection, make sure the Cintiq is properly adjusted before calibrating the tablet.
ADJUSTING CLOCK AND PHASE (VGA ONLY) Some computers and video cards may not allow the auto-sync function to fully work when Cintiq is first connected. If some portion of text appears blurred, open the OSD menu, go to the VGA IMAGE menu, and select AUTO ADJUST. If the image is still blurred, adjust the clock and phase manually by following the procedure below. For optimal display quality, set your video card to the maximum (native) resolution that can be used with Cintiq.
ADJUSTING THE DISPLAY FACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION Factory presets: For optimal display quality, set your video card to the maximum (native) resolution that can be used with Cintiq. See the “Product specifications” on page 59 for details. Auto-sync: Cintiq automatically synchronizes to the incoming signal. The auto-sync function sets the horizontal and vertical screen position, as well as clock and phase.
ON SCREEN DISPLAY (OSD) SETTINGS The Cintiq OSD function enables you to adjust and optimize a variety of display settings at the touch of a button. Make adjustments using the OSD controls located on the converter unit. 1. MENU button Press to open the OSD menu and to accept changes you make to the OSD settings. ENTER button Press to choose the highlighted menu option. (left / down) (right / up) 2.
The basic process for working with the OSD is as follows: • • • Press the MENU button to open the OSD main menu. Press the up or down buttons to toggle between the main menu icons. Then press the ENTER button to choose the highlighted icon. The Main Control icon displays a DVI or VGA identifier, depending on which video interface is currently in use. Press the up or down buttons to toggle between menu options. Press the ENTER button to choose the highlighted option.
When you open the On Screen Display, the main menu icons are displayed. Reset. Returns the display parameters of the current mode to their factory default settings. Main Control. Provides options (DISPLAY, IMAGE, POSITION, and COLOR) that enable you to fine tune your display settings. See below for details. OSD Control. Provides options that enable you to customize the OSD menu. See next page. Language. Allows you to choose the language in which the OSD menu will be displayed.
Position menu options (VGA only) are as follows: • VERTICAL. Changes the vertical position of the image. To automatically adjust, use the AUTO ADJUST option. • HORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option. COLOR menu options are as follows: • TEMPERATURE. Enables you to adjust the pen display color temperature. Provides color temperature settings for 6500° and 9300° Kelvin, as well as DIRECT and CUSTOM options.
POWER SAVING Cintiq conforms to VESA power saving guidelines. When using Cintiq with a Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the below power saving parameters. When these power-saving functions are in effect, the screen display is darker than usual.
TROUBLESHOOTING Most of the time your interactive pen display will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, continue with the troubleshooting procedures in this chapter. 2. If Cintiq does not function properly, refer to the troubleshooting sections on the following pages.
2. If there is no display: • Make sure that your computer is turned on. The power LED will light blue when the proper video signal is received, and orange if there is no video signal or if the computer is in a power saving mode. • Verify that the Cintiq converter unit is properly connected to an active DVI-I, DVI-D, or VGA connector and that the DVI/VGA switch on the converter unit is set to the correct video setting. • Check that your video card has been properly installed and is functional.
TESTING CONTROLS AND INPUT TOOLS If the Grip Pen, or the Cintiq ExpressKeys or Touch Strips do not work as you expect, it is a good idea to first check the assigned functions or reset them to their default conditions. A quick way to reset a pen to its default settings is to remove it from the TOOL list by clicking on the list’s [ – ] button. After the pen has been removed, place it back onto the display screen surface and the pen will be re-added to the TOOL list with its default settings.
TESTING A PEN 1. While observing the POINTING DEVICE INFO column, bring your pen within 5 mm (0.2 inch) of the display screen. A value for PROXIMITY, the DEVICE NAME, DEVICE TYPE, and a DEVICE S/N (serial number) should be displayed. If you have more than one Cintiq unit connected to your system, be sure to select the unit for which you are testing a pen in the TABLET INFO column. 2. Move your tool along the tablet surface. The X and Y DATA values should change to reflect the tool position. 3.
DISPLAY TROUBLESHOOTING If you encounter problems with the display portion of your Cintiq, see the following tables; your problem may be described here and you can try the solution offered. For more information about color issues, see the documentation that came with your operating system or applications. GENERAL DISPLAY PROBLEMS No display. The power LED is off. Verify that the AC power adapter light is on and the power cable is securely plugged into the Cintiq converter unit’s power receptacle.
An “invalid mode” message briefly appears on your display screen. • • • The input signal frequency is incorrectly set or not compatible with Cintiq. Set the refresh rate to a vertical frequency that is compatible with Cintiq. If your video card driver supports adjustment of the horizontal frequency, make sure it is set to a compatible value. See “Product specifications” on page 59 for frequency range details.
VGA PROBLEMS The display ripples or flickers. • • • The display is not clear. Text or other portions of the screen appear blurred. • • • Open the OSD menu, go to the IMAGE menu, and select the AUTO ADJUST option. If necessary, manually adjust the clock and phase settings. Verify that the display adapter or video card matches the specifications for Cintiq. Adjust the refresh rate in the Display Properties control panel. Set the display resolution of your video card to 1280 x 800.
PEN TABLET TROUBLESHOOTING If you encounter problems with the tablet portion of your Cintiq, see the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the Cintiq Read Me file for the latest information. For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport GENERAL PROBLEMS The computer does not have an available USB port. Check if there is an available USB port on a USB hub.
Double-clicking is difficult. Be sure you are quickly tapping the display screen twice in the same place on the pen display active area. Wacom recommends using the side switch to double-click. Open the Wacom Tablet control panel and go to the PEN tab. Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP FEEL. Windows: Try setting your system to launch programs with a single click. See “Basic pen operations” on page 19. The eraser selects everything or will not stop erasing.
The pen side switch does not work. Be sure you are using the pen that originally came with your pen display, or an Intuos3 pen. Other pens may not function properly. Be sure you press the side switch when the pen tip is within 5 mm (0.2 inch) of the pen display active area – do this without pressing down on the pen tip. From the Wacom Tablet control panel, verify that the side switch is set to the proper function you are expecting to occur for the application (and input tool) you are using.
The line you are drawing does not line up with the location of the screen cursor in paint applications. To function properly, some applications require that the pen is set to PEN mode. Make sure the pen has not been toggled to MOUSE mode. If the pen is set to PEN mode and the problem still exists, then you may have a corrupted preferences file. Follow the instructions in the Windows or Macintosh troubleshooting sections to create a new preferences file. The computer does not go to sleep.
WINDOWS-SPECIFIC PROBLEMS You suspect the Cintiq preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the Wacom Tablet Preference File Utility to work with your preferences. Close any open applications. Click the START icon and select ALL PROGRAMS. Then select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY. • It is a good idea to first back up your tablet preferences. In the TABLET PREFERENCE FILE UTILITY dialog box, click BACKUP...
MACINTOSH-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created. The tablet portion of the pen display was not detected at startup. Make sure the USB interface cable is securely connected to the converter unit and to an active USB port on your computer. Make sure also that Cintiq’s power light is on and is glowing blue. If your pen display is plugged into a USB hub, make sure the hub is connected and active.
Ink does not work correctly with Cintiq. There may be a problem with the Ink preferences. Remove the damaged preference files as follows. They will be recreated when you enable handwriting recognition. 1. Open the SYSTEM PREFERENCES pane, choose SHOW ALL and select INK. Then turn off handwriting recognition. 2. From the GO menu, choose your HOME. Open the LIBRARY and PREFERENCES folders. Then remove the following preferences: • COM.APPLE.INK.FRAMEWORK.PLIST • COM.APPLE.INK.INKPAD.PLIST • COM.APPLE.INK.
TECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq pen display, first check the Installation section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting procedures. If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD).
OBTAINING DRIVER DOWNLOADS Wacom periodically updates the pen tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between your Cintiq pen display and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver (when available) from the Internet. USA, Canada, Central and South America Worldwide Web: http://www.wacom.com/productsupport Software updates.
APPENDIX CARING FOR CINTIQ Keep the Grip Pen and your Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface. Regular cleaning will help to prolong the life of your LCD screen surface and pen. Keep Cintiq, the converter unit, and the Grip Pen in a clean, dry place and avoid extremes in temperature. Room temperature is best. Cintiq, the converter unit, and the Grip Pen are not made to come apart.
REPLACING THE PEN TIP The pen tip (nib) will wear with normal use. Excessive pressure will cause the nib to wear sooner. When the nib gets too short or develops a sharp edge, replace it with one of the extra nibs that came with the pen. To remove the old nib: Clasp it with a Wacom nib extractor, pair of tweezers, needle-nosed plier, or similar instrument and pull the old nib straight out of the pen. Warning To insert a new nib: Slide it straight into the barrel of the pen.
USING A MOUNTING FIXTURE Cintiq can be attached to any mounting fixture conforming to the VESA 75 standard. This requires four M4 Regular screws (4 mm diameter with 0.7 mm pitch) with a clearance depth of no more than 6 mm. Exceeding the screw length may result in damage to the display. Attaching to a fixture: 1. Turn off your computer and power off Cintiq. Disconnect the power cable from the converter unit, and then the Cintiq cable from the converter unit. 2.
PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista provide extensive support for pen* input. When using Cintiq with a computer running Windows 7 or Vista, your experience is enhanced by powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with the Wacom pen. • Note taking. Use your Wacom pen to jot notes and capture quick sketches in Windows Journal.
ABOUT THE WINDOWS TABLET PC INPUT PANEL The Windows 7 or Vista Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen. There are a number of ways to launch the Input Panel: • Click on the Input Panel icon which appears when you move the screen cursor into a text entry area. • Click on the Input Panel tab, located by default on the left edge of the display screen. • Click on the Tablet PC Input Panel icon located on the Windows taskbar.
UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom tablet software and Cintiq pen display from your system. Important: When you remove the Wacom tablet software from your system, your Wacom tablet will no longer operate with full tablet functionality but will continue to function as a mouse device. Windows: 1. Click on the Windows START button and open the CONTROL PANEL. 2. In the CONTROL PANEL window for • Windows 7 and Vista: click on UNINSTALL A PROGRAM.
PRODUCT SPECIFICATIONS CINTIQ 12WX (MODEL DTZ-1200W) GENERAL SPECIFICATIONS Dimensions (W x D x H) 405.2 x 269.7 x 17 mm (15.96 x 10.63 x 0.67 in), excluding rotation pivot Weight 1.8 kg (3.96 lb) Input voltage 12 VDC Power management VESA DPMS Power consumption (with AC adapter) 29W maximum 2 W or less in sleep mode (USB non-connected) 1 W or less in off mode Compatibility Windows: 7, Vista, XP (32 and 64 bit) Macintosh: OS X, v10.
DISPLAY Display a-Si active matrix TFT LCD (IPS type) Screen size 12.1 inch (261.1 x 163.2 mm (10.3 x 6.4 in)) Aspect ratio 16 : 10 Input video connector DVI-I (29 pin) Input video signal Digital: DVI 1.0 compliance / analog RGB Output video connector No video output Output video signal No video output Supported resolutions 1280 x 800 pixels, 1024 x 768, 800 x 600, 640 x 480 pixels White luminance uniformity 70%, typical Pixel pitch 0.204 (H) x 0.204 (V) mm (0.01 x 0.
PEN TABLET Reading technology Electromagnetic resonance technology Active area 261.1 x 163.2 mm (10.3 x 6.4 in) Resolution 0.005 mm/point (5080 lpi) Accuracy ±0.5 mm (±0.02 in), center Edge area 1 (20 mm wide from edge of display area) to be ±2.0 mm (±0.08 in) Edge area 2 (3 mm wide from edge of display area) to be ±4.0 mm (±0.16 in) Pen tilt range 40 degrees from vertical (except for corners) Pen tilt levels ±60 levels Reading height 5 mm (0.2 in) or more, center Report rate 136 points/sec.
ACCESSORIES Airbrush. A true digital airbrush incorporating a pressure-sensitive tip and eraser, tilt sensitivity, and a fingerwheel that provides an additional degree of control over the application of digital paint. This tool also includes a programmable side switch. ZP-400E 6D Art Pen. This pen provides rotation sensing technology with a unique chisel-shaped nib that emulates brushes, markers, and calligraphic pens. Simply by rotating the pen, a drawn line becomes narrow or broad.
PRODUCT INFORMATION To learn more about your interactive pen display and how to take full advantage of the many pen and digital inking features in Microsoft Windows 7 and Vista, visit the Wacom web site for your region: USA, Canada, Central and South America http://www.wacom.com/productinfo Europe, Middle East and Africa http://www.wacom.eu Japan http://tablet.wacom.co.jp Asia Pacific (English) http://www.wacom-asia.com China (Simplified Chinese) http://www.wacom.com.cn Korea http://www.
RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly – that is, in strict accordance with Wacom instructions – it may cause interference with radio and television reception. FEDERAL COMMUNICATIONS COMMISSION (FCC) NOTICE This device complies with Part 15 of the FCC Rules.
INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numerique de la classe (B) est conforme a la norme NMB-003 du Canada.” CE DECLARATION The Cintiq 12WX pen display has been tested and found to comply with the following harmonized European Norms: • EN 55022: 2006, Class B • EN 61000-3-2: 2000+A2:2005, Class D • EN 61000-3-3: 1995+A1:2001+A2:2005 • EN 55024: 1998+A1:2001+A2:2003 - IEC61000-4-2: 2001 ED.1.
WARRANTY (WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST) LIMITED WARRANTY Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items such as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and registration with Wacom within 30 days of purchase. The Software is licensed “as is.
WARRANTY SERVICE IN THE U.S.A. AND CANADA To obtain Warranty service within the U.S. or Canada contact: Wacom Customer Care Center Phone: 1.360.896.9833 Email Inquiry form: http://www.wacom.com/productsupport/email.cfm WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from the date of original retail purchase.
LICENCE WARRANTY CONDITIONS (EUROPE, AFRICA AND MIDDLE EAST) SOFTWARE LICENCE AGREEMENT Important customer information The scope of delivery of this product covers copyright-protected computer programs ("software"), which are the inalienable intellectual property of WACOM Europe GmbH ("WACOM"). This software is an integral component of the product and is also held on the associated data carrier.
The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees, or in case of fraudulent behaviour on the part of WACOM, nor for damages arising from wilful or grossly negligent behaviour on the part of WACOM, from damages leading to loss of life, personal injury or sickness or in the case of binding legal provisions. For slight negligence, WACOM and its suppliers shall only be liable in the event of a breach of essential contractual obligations.
Any descriptions, drawings, specifications, samples, models, notifications or similar material provided in connection with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to or fulfils the customer's requirements. If this product is faulty, the purchaser shall be entitled to assert legal claims against the vendor for liability due to defects. These legal rights against the vendor are not limited by the existing warranty.
CINTIQ EXCHANGE POLICY (EUROPE, AFRICA AND MIDDLE EAST) Should your Cintiq Interactive Pen Display become defective during the warranty period, Wacom Europe GmbH offers an exchange program. Please follow the procedure described below and note the restrictions: • Note: The Cintiq exchange program can only be offered for countries of the European Union with the exception of Malta, Cyprus, the Canary Islands, and the French Overseas Territories.
This page intentionally left blank.
WACOM TECHNOLOGY CORPORATION WACOM EUROPE GMBH 1311 SE Cardinal Court Europark Fichtenhain A9 Vancouver, WA 98683 47807 Krefeld U.S.A. Germany Telephone: +1.360.896.9833 Telephone: +49.(0)2151.3614.0 Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111 WACOM CO., LTD. JAPAN MARKETING AND SALES DIVISION WACOM CO., LTD.
Installation Guide & Hardware Manual Wacom Co., Ltd.
