User's Manual

Contents Index
Contents
Index
54
54
The eraser selects everything
or will not stop erasing.
• Open the Wacom Control Panel and go to the E
RASER tab. Move the
E
RASER FEEL slider toward FIRM, or select CUSTOMIZE... and increase
the C
LICK THRESHOLD setting.
• If this does not help, see Testing controls and input tools
.
You notice a delay at the
beginning of pen or inking
strokes.
• Open the Wacom Control Panel and go to the P
EN tab and
decrease the T
IP DOUBLE CLICK DISTANCE.
• Make sure the U
SE WINDOWS INK checkbox on the CALIBRATE tab is
unchecked.
• Move the T
IP DOUBLE CLICK DISTANCE slider to the OFF position in
order to turn off double-click assist.
You have to press hard with
the pen when clicking,
drawing, or writing.
• Open the Wacom Control Panel and go to the P
EN tab.
• Move the T
IP FEEL slider toward SOFT, or select CUSTOMIZE... and
decrease the S
ENSITIVITY and CLICK THRESHOLD settings.
The pen tip does not function. • Be sure you are using only the pen that came with your product, or
a Wacom accessory pen specified for use with the Cintiq. Other
pens may not function properly on the Cintiq.
• Check the Wacom Control Panel P
EN tab and verify that a CLICK
function is assigned to the pen tip.
The pen tip and screen cursor
do not properly line up.
Open the Wacom Control Panel and select the C
ALIBRATE tab. Continue
with Calibrating the Cintiq
.
Changing the function settings
for an input tool has no effect.
Make sure you change the settings for the tool and application that you
are using. See Application-specific settings
and Working with multiple
tools.
The pen side switch does not
work.
• Be sure you are using only the pen that came with your product, or
a Wacom accessory pen specified for use with the Cintiq. Other
pens may not function properly on the Cintiq.
• Be sure to press the side switch when the pen tip is within 5 mm
(0.2 inch) of the Cintiq active area. Do this without pressing down
on the pen tip.
• In the Wacom Control Panel, verify that the side switch is set to the
proper function for the application and tool you are using.
•Check the S
IDE SWITCH MODE. If CLICK & TAP is selected, you will
need to first press the side switch, then touch the pen tip to the pen
screen surface in order to perform a click function.
The screen cursor moves but
does not jump to the pen tip
location when placed on the
screen, and it does not follow
the pen tip when moving the
pen across the display.
• Make sure the Wacom driver has loaded properly by opening the
Wacom Control Panel. If the driver did not load you will see an error
message.
• If you have customized the side switch on your pen to toggle
between pen mode and mouse mode, make sure that your Cintiq is
operating in pen mode.
When using Cintiq with one or
more additional monitors, you
cannot use the pen to control
the other monitor(s).
You can use your pen to control the other monitors in mouse mode. To
use mouse mode, first set a pen button to M
ODE TOGGLE.... Then use
the button to toggle between pen mode and mouse mode.