User's Manual

Limited warranty
(Europe, Africa and Middle East)
Wacom Co., Ltd. (“WACOM”) warrants to you, as the initial purchaser, (hereinafter
referred to as “you” or “the customer”) that the product hardware will remain free from
defects in materials and workmanship under normal use and service for a warranty
period of TWO (2) YEARS, commencing from the purchase date and provided that the
product was unused at the time of purchase. Defects in wear parts (e.g. battery and
nib) resulting from normal wear and tear are exempt from the warranty. Furthermore,
WACOM warrants that the data carriers delivered with the product are free from
defects in materials and workmanship under normal use for a period of SIX (6)
MONTHS from the date of purchase.
If during the applicable warranty period the product, excluding any software, is
discovered to be defective, it should be returned immediately to the place of purchase
in its original packaging together with your name, address, and telephone number, a
description of the problem, and a copy of the original receipt. The customer shall be
liable for any possible damage or loss of the product during transit to the place of
purchase for this purpose. WACOM’s sole obligation and entire liability under this
warranty shall be, at WACOM’s option, either the repair or the replacement of the
product or parts thereof that prove defective and that were returned within the
applicable warranty period. WACOM does not warrant to repair or replace the product
if: (a) the damage to the product results from accident, misuse, improper use,
negligence or unauthorised alteration or repair; (b) the product was not handled or
stored according to the instructions provided by WACOM; (c) the damage resulted
from normal wear and tear of product parts; or d) the serial number affixed by
WACOM has been removed or rendered unintelligible. Any descriptions, drawings,
specifications, samples, models, notifications or similar material provided in
connection with the purchase of the product cannot be taken as an explicit
guarantee that the product corresponds to or fulfils your requirements.
The warranty guaranteed by law remains unaffected. You can claim defects of the
product in accordance with the relevant legal provisions.
WACOM shall only be liable for itself and its vicarious agents if a material contractual
obligation has been culpably breached in a manner jeopardising the purpose of the
contract or the damage is due to intentional acts or omissions or gross negligence.
A material contractual obligation is an obligation which is essential to the proper
performance of the contract on which the other party will typically rely. In case that
the culpable infringement of such a material contractual obligation is not due to
intention or gross negligence, the liability of a party shall be limited to such damages
being typical for the contract and which were reasonably foreseeable at the time of
the closure of the contract. Where these Terms and Conditions preclude or limit
liability, this also applies to the personal liability of the executive officers of the party
concerned, its employees, agents and subcontractors. The provisions of the product
liability law (Produkthaftungsgesetz) remain unaffected.
If, when a claim made under this warranty is checked, it emerges that it is outside the
permitted time period or is not covered by the warranty or that the product is not
defective, the customer will reimburse WACOM for associated costs. This limited
warranty shall apply if the registered office of the vendor is situated in the EU or
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