Product Datasheet/Brochure

6
6
CONTACT US
Should you have any questions about this Limited Warranty, or if you desire to contact
Wacom for any reason, please contact in writing:
Wacom Technology Corporation
1455 NW Irving Street Suite 800
Portland OR 97209
USA
LIMITED WARRANTY
(CENTRAL AMERICA, SOUTH AMERICA AND THE CARIBBEAN)
Wacom Co.,Ltd. ("Wacom") warrants the product, to the original consumer purchaser,
except for the Software and consumable items such as the battery, pen cartridges,
tablet surface sheet and nibs, to be free from defects in materials and workmanship
under normal use and service for a period of one(1) year from the date of original retail
purchase, as evidenced by a copy of the receipt and registration with Wacom within
30 days of purchase. The Software is licensed "as is." Wacom makes no warranty with
respect to its quality or performance. Wacom cannot guarantee you uninterrupted service
or the correction of any errors. Upon discovery of a defect in the product, except in the
Software, within the Warranty Period, you should contact Wacom Technical Support via
telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number
and instructions for shipping the product to a service location designated by Wacom.
You should send the product, shipping charges prepaid, to the designated service
location, accompanied by the return authorization number, your name, address and
telephone number, proof of purchase date, and a description of the defect. Wacom will
pay for return shipping by United Parcel Service or by an equivalent service as chosen
by Wacom. Wacom's sole obligation and entire liability under this warranty shall be, at
Wacom's option, either the repair or replacement of the defective product or parts thereof
of which Wacom is notified during the Warranty Period; provided, however, that you are
responsible for (i) the cost of transportation of the product to the designated service
location and (ii) any loss or damage to the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of
the product has resulted from accident, abuse, misuse, negligence, or unauthorized
modification or repair, or if it has been handled or stored other than in accordance with
Wacom's storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar
material, used in connection with the sale of the product, shall not be construed as an
express warranty that the product will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS,
AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE
THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH
INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO
COUNTRY.
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, TO THE DURATION OF WACOM'S EXPRESS WARRANTY.
SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE
CREATION, PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR
ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO
USE SUCH PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom's liability
for any damages to you or any party shall not exceed the purchase price you paid,
regardless of the form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the
state of Oregon.
This Limited Warranty is valid for and only applies to products purchased and used
inside Central America, South America or the Caribbean.
LIMITED WARRANTY
(EUROPE, AFRICA AND MIDDLE EAST)
Wacom Co., Ltd.("Wacom") warrants to you, as the initial purchaser, (hereinafter referred
to as "you" or "the customer") that the product hardware will remain free from defects
in materials and workmanship under normal use and service for a warranty period of
two (2) years, commencing from the purchase date and provided that the product was
unused at the time of purchase. Defects in wear parts (e.g. pen nibs, tablet surfaces
and batteries) resulting from normal wear and tear are exempt from the warranty.
Furthermore, Wacom warrants that the data carriers delivered with the product are free
from defects in materials and workmanship under normal use for a period of six (6)
months from the date of purchase.
If during the applicable warranty period the product, excluding any software, is
discovered to be defective, it should be returned immediately to the place of purchase
in its original packaging together with your name, address, and telephone number,
a description of the problem, and a copy of the original receipt. The customer shall
be liable for any possible damage or loss of the product during transit to the place of
purchase for this purpose.
Wacom 's sole obligation and entire liability under this warranty shall be, at Wacom 's
option, either the repair or the replacement of the product or parts thereof that prove
defective and that were returned within the applicable warranty period.
Wacom does not warrant to repair or replace the product if: (a) the damage to the
product results from accident, misuse, improper use, negligence or unauthorised
alteration or repair; (b) the product was not handled or stored according to the
instructions provided by Wacom; (c) the damage resulted from normal wear and tear of
product parts; or d) the serial number affixed by Wacom has been removed or rendered
unintelligible.
Any descriptions, drawings, specifications, samples, models, notifications or similar
material provided in connection with the purchase of the product cannot be taken as an
explicit guarantee that the product corresponds to or fulfils your requirements.
The warranty guaranteed by law remains unaffected. You can claim defects of the
product in accordance with the relevant legal provisions.
Wacom shall only be liable for itself and its vicarious agents if a material contractual
obligation has been culpably breached in a manner jeopardising the purpose of the
contract or the damage is due to intentional acts or omissions or gross negligence.
A material contractual obligation is an obligation which is essential to the proper
performance of the contract on which the other party will typically rely. In case that the
culpable infringement of such a material contractual obligation is not due to intention or
gross negligence, the liability of a party shall be limited to such damages being typical
for the contract and which were reasonably foreseeable at the time of the closure of the
contract.
Where these Terms and Conditions preclude or limit liability, this also applies to the
personal liability of the executive officers of the party concerned, its employees, agents
and subcontractors. The provisions of the product liability law (Produkthaftungsgesetz)
remain unaffected.
If, when a claim made under this warranty is checked, it emerges that it is outside
the permitted time period or is not covered by the warranty or that the product is not
defective, the customer will reimburse Wacom for associated costs.
This limited warranty shall apply if the registered office of the vendor is situated in
the EU or Iceland, Norway, Jersey, Switzerland, Russia, the Ukraine, Croatia, Serbia,
Tunisia, Turkey, Syria, Lebanon, Jordan, Israel, Egypt, the United Arab Emirates, Iran
or South Africa. This warranty is subject to German law. However, the applicability
of the United Nations Convention on Contracts for the International Sale of Goods is
explicitly excluded. The city of Krefeld, Germany, is the sole place of jurisdiction for all
claims arising from this contractual relationship and all disputes between the parties
resulting from the formation, handling or termination of the contractual relationship,
provided that the customer is a trader, a legal entity or fund under public law. The
jurisdiction agreement shall also apply for customers who do not have a general place
of jurisdiction in ermany. The jurisdiction agreement shall not apply if, due to legal
provisions, a different sole place of jurisdiction must be established for the case.
Furthermore, Wacom is authorised to file a lawsuit against the headquarters of the
customer. Should one of the provisions of this limited warranty be or become void, the
validity of the other provisions shall not be affected, in full or in part. Should a provision
be invalid, the legally permissible regulation most closely resembling the invalid
regulation shall apply in its place. If you have any questions about this agreement, or
would like to contact Wacom for another reason, please write to us at this address:
Wacom Europe GmbH
Völklinger Straße 1
40219 Düsseldorf
Germany