DTF720_Manual.
DTF720_Manual.fm Page 0 Monday, December 22, 2008 9:17 AM Wacom DTF-720 interactive pen display Installation Guide & User’s Manual Version 2.2, Rev G2009 Copyright Wacom Co., Ltd., 2009 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
DTF720_Manual.fm Page 1 Monday, December 22, 2008 9:17 AM INTRODUCTION AND OVERVIEW ® The Wacom DTF-720 interactive pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. The basic components of the DTF-720 include a Wacom pen tablet internally mounted behind a 17.0" diagonal TFT color display, and a Wacom pen.
DTF720_Manual.fm Page 2 Monday, December 22, 2008 9:17 AM PRECAUTIONS To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
DTF720_Manual.fm Page 3 Monday, December 22, 2008 9:17 AM USAGE WARNING Only use the power adapter that came with the DTF-720. If a different type of power adapter is used, the DTF-720 will not work properly or may be damaged. Using a different type of power adapter also has the potential to result in fire. Use of a different power adapter will void your warranty. CAUTION Be sure to use a grounded power source when applying power to the DTF-720.
DTF720_Manual.fm Page 4 Monday, December 22, 2008 9:17 AM CAUTION Do not put heavy articles on the pen display or push against it with a strong force; this may damage the display screen or bend the stand. CAUTION Do not place heavy articles on the DTF-720 cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling. CAUTION If the pen tip becomes sharp or angular, it may damage the coating on the display screen.
DTF720_Manual.fm Page 5 Monday, December 22, 2008 9:17 AM CONTENTS Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DTF720_Manual.fm Page 6 Monday, December 22, 2008 9:17 AM Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Testing the DTF-720 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General display problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VGA problems . . . . . . . . . . . . . . . .
DTF720_Manual.fm Page 7 Monday, December 22, 2008 9:17 AM YOUR NEW DTF-720 PACKAGE CONTENTS Carefully unpack all items and place them on a desktop or stable work surface. Verify that your package contents are complete.
DTF720_Manual.fm Page 8 Monday, December 22, 2008 9:17 AM INTERACTIVE PEN DISPLAY COMPONENTS Your product has many features and components with which you will want to become familiar. FRONT VIEW The display and tablet sensor function as an integrated output and input device. The display supports resolutions up to 1280 x 1024 pixels at 16.7 million colors. The tablet sensor reports pen coordinates, pressure, and switch information.
DTF720_Manual.fm Page 9 Monday, December 22, 2008 9:17 AM REAR VIEW Pen storage compartment Kensington security slot Allows easy attachment of a security cable. Stand adjustment lever Pull this lever to adjust the stand. Release the lever to lock the stand in place. Video, USB, and power connectors Stand The stand can be used to adjust the tilt angle of the unit.
DTF720_Manual.fm Page 10 Monday, December 22, 2008 9:17 AM INSTALLATION SYSTEM REQUIREMENTS Before installing the DTF-720, make sure your computer meets the following minimum system requirements: • PC. Windows Vista™, XP, XP x64, or 2000. VGA video connector, available USB port, and CD-ROM drive. • Macintosh. OS X, v10.4.0 or greater. VGA video connector, available USB port, and CD-ROM drive. Notes: The DTF-720 can be used alone or with another display.
DTF720_Manual.fm Page 11 Monday, December 22, 2008 9:17 AM STEP 1: LCD MONITOR INSTALLATION In the first stage of the installation process, the DTF-720 is installed as a monitor on your system. As you work through the first stage of the installation process, please refer to the LCD monitor cabling diagram on the following page when making cable connections. Important: Do not connect the USB data cable until instructed to do so. • Turn off your computer.
DTF720_Manual.fm Page 12 Monday, December 22, 2008 9:17 AM LCD MONITOR CABLING DIAGRAM Do not attach the USB data cable until instructed to do so. DTF-720, rear view –B– DC IN (12V) RGB-IN RGB-OUT –A– VGA cable Video card The RGB-OUT port is used to connect a second VGA device such as a projector or monitor that mirrors the pen display. Be sure to fully install the DTF-720 hardware and software before connecting a projection device to the unit.
DTF720_Manual.fm Page 13 Monday, December 22, 2008 9:17 AM • Next, turn on your computer. For Windows systems: The DTF-720 will automatically install as a default monitor. • As necessary, configure the display control panel settings for the proper size and color resolution. The maximum (native) resolution of the DTF-720 is 1280 x 1024 pixels. The display size and color resolution may be constrained by the capabilities of your video card. See the video card manufacturer’s documentation for details.
DTF720_Manual.fm Page 14 Monday, December 22, 2008 9:17 AM STEP 2: PEN TABLET INSTALLATION USB CABLE INSTALLATION Plug the square end of the USB cable into the DTF-720 port labeled USB. Plug the other end into an available USB port on your computer or on a USB hub attached to your computer. See – D – in the diagram below. PEN TABLET CABLING DIAGRAM USB port –D– To USB port Your computer To power adapter. See page 12. DTF-720, rear view To video connection. See page 12.
DTF720_Manual.fm Page 15 Monday, December 22, 2008 9:17 AM SOFTWARE INSTALLATION IMPORTANT: You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality. To install the tablet software: • • Save your work and close all open applications. Temporarily disable any virus protection programs. • • • Click on the INSTALL TABLET link and follow the prompts to install the driver software. • Be sure to check the Read Me file for updated information.
DTF720_Manual.fm Page 16 Monday, December 22, 2008 9:17 AM WORKING WITH YOUR DTF-720 As you work with the DTF-720 interactive pen display you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Because the DTF-720 surface will be a little higher than your desk, consider adjusting the height of your desk or chair to assure comfortable use of the device. SETTING UP YOUR WORK AREA To minimize fatigue, organize your work area so you can work comfortably.
DTF720_Manual.fm Page 17 Monday, December 22, 2008 9:17 AM USING THE PEN The Wacom pen is cordless, battery-free, and senses the amount of pressure you apply to the tip. Hold the pen like you would a normal pen or pencil. Make sure the programmable DuoSwitch is in a convenient location where you can toggle it with your thumb or forefinger, but not accidentally press it while writing or drawing.
DTF720_Manual.fm Page 18 Monday, December 22, 2008 9:17 AM PEN OPERATIONS Pointing and selecting: Move the pen above the DTF-720 display screen to position the screen cursor. The pen tip needs to be within 5 mm (0.2 inch) of the display screen surface; you do not need to touch the display surface to move the screen cursor. The cursor jumps to the location where you place the pen (absolute positioning). Press the pen tip on the display screen to make a selection.
DTF720_Manual.fm Page 19 Monday, December 22, 2008 9:17 AM CUSTOMIZING After you master the basics of using your pen on the DTF-720 interactive pen display, you may want to customize the way the pen works. The Pen Tablet control panel makes it easy to customize the DTF-720 and pen. OPENING THE CONTROL PANEL To open the control panel, use the DTF-720 pen on the pen display tablet: Windows. Click on the Windows START button and choose ALL PROGRAMS. (For Windows 2000, choose the PROGRAMS group.
DTF720_Manual.fm Page 20 Monday, December 22, 2008 9:17 AM CONTROL PANEL OVERVIEW Use the Pen Tablet control panel to customize your product. Experiment with different settings to find what works best for you. Any changes you make will take effect immediately, but you can always click DEFAULT to return to the factory settings. Tool tips are available for most control panel items. Position the screen cursor over an item and let it rest there; in a few moments the Tool Tip will pop up.
DTF720_Manual.fm Page 21 Monday, December 22, 2008 9:17 AM You can change the SIDE SWITCH MODE for the way you like to use the pen when making right-clicks or other click functions. Click on the ADVANCED button. In the dialog box that appears: • Select HOVER CLICK to perform click functions without touching the pen tip to the tablet surface. • When CLICK & TAP is selected, you must first press the pen button and then touch the pen tip to the tablet surface in order to perform a click function.
DTF720_Manual.fm Page 22 Monday, December 22, 2008 9:17 AM CALIBRATING THE DTF-720 You must calibrate the pen display tablet in order to align the screen cursor position with the position of the pen on the display screen. This is required to adjust for parallax caused by the display screen cover glass and coating. Set the DTF-720 in its working position, then follow the procedure below. Important: Make sure the display is properly adjusted before calibrating the tablet.
DTF720_Manual.fm Page 23 Monday, December 22, 2008 9:17 AM CUSTOMIZING THE POP-UP MENU Use the POP-UP MENU tab to define the available functions on the Pop-up Menu list. To display the Pop-up Menu, set a pen button to the POP-UP MENU function. Whenever you press that button, the Pop-up Menu is displayed. Select from available items in the Pop-up Menu by clicking on them. To close the Pop-up Menu without making a selection, click outside of the Pop-up Menu.
DTF720_Manual.fm Page 24 Monday, December 22, 2008 9:17 AM CONTROL PANEL DETAILS ADJUSTING DOUBLE-CLICK Double-clicking with the pen tip can be made easier by expanding the tap area that accepts a doubleclick (the double-click distance), or by using the pen’s side switch to automatically double-click when pressed. A large double-click distance may cause a delay at the beginning of your brushstrokes in some drawing applications.
DTF720_Manual.fm Page 25 Monday, December 22, 2008 9:17 AM PAN/SCROLL. Enables you to position a document or image in any direction within the active pane by pressing a pen switch set for PAN/SCROLL and then sliding the pen tip across the DTF-720 display screen. When you select PAN/SCROLL, you are prompted to set a scrolling speed that will be used in applications that do not support grabber hand (pixel-level) panning within a document or image.
DTF720_Manual.fm Page 26 Monday, December 22, 2008 9:17 AM MODIFIER.... Enables you to assign modifier key(s) (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Macintosh). Many applications use modifier keys to constrain the size or placement of objects. In addition to choosing one or more modifier key options, you can select the CLICK box if you want a mouse click to occur whenever you press the tool button. KEYSTROKE.... Enables you to simulate keystrokes.
DTF720_Manual.fm Page 27 Monday, December 22, 2008 9:17 AM OPEN/RUN.... Opens a dialog box where you can select a specific application, file, or script to launch. Click BROWSE... to locate an application, file, or script to launch. The selection you make appears in the APPLICATION TO RUN box. Click OK to accept the selection. The dialog box will close and the OPEN/RUN... option will be assigned as your pen button option.
DTF720_Manual.fm Page 28 Monday, December 22, 2008 9:17 AM ADJUSTING THE DISPLAY FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS Factory presets: For optimal display quality, set your video card to the DTF-720’s native resolution of 1280 x 1024 pixels. See page 50 for signal specifications. Auto-sync: The DTF-720 attempts to automatically synchronize to the incoming signal. Auto-sync will function when the horizontal frequency is between 30 to 80 kHz and the vertical frequency is between 50 to 75 Hz.
DTF720_Manual.fm Page 29 Monday, December 22, 2008 9:17 AM When you open the OSD menu, the following options are displayed as icons: CONTRAST. Select to increase or decrease image contrast. BRIGHTNESS. Select to increase or decrease image brightness. PHASE. Select to reduce or eliminate horizontal distortion lines. To automatically adjust, use the RESET option. PITCH. Select to reduce or eliminate vertical distortion lines. To automatically adjust, use the RESET option. HORIZONTAL CENTER.
DTF720_Manual.fm Page 30 Monday, December 22, 2008 9:17 AM BACKLIGHT. Select to increase or decrease the backlight brightness level. LANGUAGE. Select to choose a language option for the OSD. COLOR. Provides color temperature settings for 9300˚, 6500˚, and 5000˚ Kelvin. DIRECT displays the received signal as it is without any adjustment. When DIRECT is selected, the BRIGHTNESS and CONTRAST settings are also set to DIRECT and cannot be adjusted manually.
DTF720_Manual.fm Page 31 Monday, December 22, 2008 9:17 AM ADJUSTING PITCH AND PHASE Some computers and video cards may not allow the auto-sync function to fully work when the DTF-720 is first connected. If some portion of text appears blurred, adjust pitch and phase by following the procedure below. For crisp images, set the resolution of your video card to 1280 x 1024. • • • • • • In the Pen Tablet control panel, select the CALIBRATE tab.
DTF720_Manual.fm Page 32 Monday, December 22, 2008 9:17 AM POWER SAVING The DTF-720 conforms to VESA power saving guidelines. When using the DTF-720 with a Display Power Management Signaling (DPMS) compliant computer or graphics card, the display will automatically comply with the below power saving parameters. When these power-saving functions are in effect, the screen display is darker than usual. Computer mode H-sync V-sync Video Power consumption Power lamp Power ON Yes Yes Active 37 W, max.
DTF720_Manual.fm Page 33 Monday, December 22, 2008 9:17 AM TROUBLESHOOTING Most of the time your pen display tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, continue with the troubleshooting procedures in this chapter. 2.
DTF720_Manual.fm Page 34 Monday, December 22, 2008 9:17 AM 3. Verify that the tablet and pen are working: • • Press the pen tip against the display and verify that the status LED lights blue. • Be sure that the USB port to which you are connecting has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected the DTF-720 to an active USB port.
DTF720_Manual.fm Page 35 Monday, December 22, 2008 9:17 AM DISPLAY TROUBLESHOOTING If you encounter problems with the DTF-720 display, refer to the following tables; your problem may be described here and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. GENERAL DISPLAY PROBLEMS No display. The power LED is off.
DTF720_Manual.fm Page 36 Monday, December 22, 2008 9:17 AM The image appears multiple times on the display. • Do not extend the video cable. Do not use an input selector switch box. When a still image is displayed for a long period of time without refreshing the screen, an afterimage remains for a short period of time. • Use a screen saver or other power management feature. Color quality is inaccurate. • Open the OSD menu, go to the RESET menu and select the RECALL option.
DTF720_Manual.fm Page 37 Monday, December 22, 2008 9:17 AM PEN TABLET TROUBLESHOOTING If you encounter problems with the DTF-720 interactive pen display, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the DTF-720 Read Me file for the latest information. For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow the links to the FAQs.
DTF720_Manual.fm Page 38 Monday, December 22, 2008 9:17 AM Double-clicking is difficult. You notice a delay at the beginning of pen strokes. You have to press hard with the pen when clicking, drawing, or writing. The pen tip does not function. The side switch does not work. Troubleshooting Page 38 Be sure you are quickly tapping the display screen twice in the same place on the pen display tablet’s active area. Wacom recommends using the side switch to double-click.
DTF720_Manual.fm Page 39 Monday, December 22, 2008 9:17 AM The pen tip and screen cursor do not properly line up. The screen cursor moves but it does not jump to the pen tip location when the pen is placed on the display screen, and it does not follow the pen tip when the pen is moved across the display. Open the Pen Tablet control panel and select the CALIBRATE tab. Continue with Calibrating the DTF-720 on page 22.
DTF720_Manual.fm Page 40 Monday, December 22, 2008 9:17 AM You suspect the pen tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Delete the pen tablet preferences as follows: Windows: Click the START icon and select ALL PROGRAMS. Then select TABLET and TABLET PREFERENCE FILE UTILITY. In the dialog box that appears, click on the REMOVE MY PREFERENCE FILE button to delete the preferences for the current user.
DTF720_Manual.fm Page 41 Monday, December 22, 2008 9:17 AM WINDOWS-SPECIFIC PROBLEMS After changing right- and left-handed settings in the computer’s mouse control panel, the pen tip no longer functions properly. Restart Windows for your Wacom tool settings to be correctly recognized. MACINTOSH-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created. The pen display was not detected at startup.
DTF720_Manual.fm Page 42 Monday, December 22, 2008 9:17 AM TECHNICAL SUPPORT OPTIONS If you have a problem with your DTF-720 interactive pen display, first check the appropriate Installation section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting procedures. If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD).
DTF720_Manual.fm Page 43 Monday, December 22, 2008 9:17 AM OBTAINING DRIVER DOWNLOADS Wacom periodically updates the pen tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between your DTF-720 pen display and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver (when available) from the Internet. USA, Canada, Central and South America Worldwide Web: http://www.wacom.
DTF720_Manual.fm Page 44 Monday, December 22, 2008 9:17 AM APPENDIX CARING FOR THE DTF-720 Keep the pen and the DTF-720 LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep the DTF-720 and the pen in a clean, dry place and avoid extremes in temperature. Room temperature is best. The DTF-720 and pen are not made to come apart.
DTF720_Manual.fm Page 45 Monday, December 22, 2008 9:17 AM REPLACING THE PEN TIP The pen tip (nib) will wear with normal use. Excessive pressure will cause the nib to wear sooner. A worn nib may damage the coating on the DTF-720 display screen. To avoid this, periodic tip replacement is recommended. When the nib gets too short or develops a sharp edge, you can replace it with one of the extra nibs that came with the pen.
DTF720_Manual.fm Page 46 Monday, December 22, 2008 9:17 AM USING AN ALTERNATE MOUNT OR STAND If you will be using the DTF-720 in an installation that requires the use of an alternate mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto any mount arm or stand conforming to the VESA 75 standard. Mounting screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), with a screw clearance depth of 15 mm are required.
DTF720_Manual.fm Page 47 Monday, December 22, 2008 9:17 AM PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA Microsoft Windows Vista provides extensive support for pen and touch input. When using DTF-720 with a computer running Windows Vista, your experience is enhanced by powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with the Wacom pen. • Note taking.
DTF720_Manual.fm Page 48 Monday, December 22, 2008 9:17 AM ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL The Windows Vista Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen. There are a number of ways to launch the Input Panel: • Click on the Input Panel icon which appears when you move the screen cursor into a text entry area. • • Click on the Input Panel tab, located by default on the left edge of the display screen.
DTF720_Manual.fm Page 49 Monday, December 22, 2008 9:17 AM UNINSTALLING THE DTF-720 Follow the appropriate procedure below to remove the Wacom tablet software and the DTF-720 from your system. Windows: 1. Click on the Windows START button and open the CONTROL PANEL. 2. In the CONTROL PANEL window for • Windows Vista: click on UNINSTALL A PROGRAM. In the dialog box that appears, choose the PEN TABLET option and click on the UNINSTALL button. • Windows XP or XP x64: select ADD OR REMOVE PROGRAMS.
DTF720_Manual.fm Page 50 Monday, December 22, 2008 9:17 AM PRODUCT SPECIFICATIONS GENERAL SPECIFICATIONS Physical dimensions (W x D x H) 400 x 362 x 55.5 mm (15.8 x 14.3 x 2.2 in), excluding stand Weight 6.0 kg (13.2 lb), including stand Input voltage 12 VDC Power consumption 37 W (max.) 2 W or less in sleep mode 1 W or less in off mode USB hub Integrated USB hub: USB v2.
DTF720_Manual.fm Page 51 Monday, December 22, 2008 9:17 AM PEN TABLET Reading technology Electromagnetic resonance method Active area 337.9 x 270.3 mm (13.31 x 10.65 in) Resolution 20 lpmm (0.05 mm) (508 lpi (0.002 in)) Accuracy ±0.5 mm (±0.02 in), average Reading height 5 mm (0.2 in) Maximum report rate 100 points/sec. Pressure levels 512 levels Communication interface USB POWER ADAPTER Input voltage 100 to 240 VAC, 50/60 Hz Output voltage 12 VDC, 5.
DTF720_Manual.fm Page 52 Monday, December 22, 2008 9:17 AM RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly – that is, in strict accordance with applicable instructions – it may cause interference with radio and television reception. FEDERAL COMMUNICATIONS COMMISSION (FCC) NOTICE This device complies with Part 15 of the FCC Rules.
DTF720_Manual.fm Page 53 Monday, December 22, 2008 9:17 AM INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numerique de la classe (B) est conforme a la norme NMB-003 du Canada.
DTF720_Manual.
DTF720_Manual.fm Page 55 Monday, December 22, 2008 9:17 AM WARRANTY SERVICE IN THE U.S.A. AND CANADA To obtain Warranty service within the U.S. or Canada contact: Wacom Technical Support Phone: 1.360.896.9833 Fax: 1.360.896.9724 Inquiry form: http://www.wacom.com/productsupport/email.cfm E-mail: support@wacom.com WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from the date of original purchase.
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DTF720_Manual.fm Page 57 Monday, December 22, 2008 9:17 AM Wacom Technology Corporation Wacom Europe GmbH 1311 SE Cardinal Court Europark Fichtenhain A9 Vancouver, WA 98683 47807 Krefeld U.S.A. Germany Telephone Telephone General: +1.360.896.9833 General: +49.(0)2151.3614.0 Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111 Wacom Co., Ltd. Wacom Co., Ltd.
DTF720_Manual.fm Page 58 Monday, December 22, 2008 9:17 AM DTF-720 interactive pen display Installation Guide & User’s Manual Wacom Co., Ltd.
