21UX_Monet_Manual.
1UX_Monet_Manual.fm Page 0 Tuesday, January 5, 2010 9:51 AM Wacom Cintiq® 21UX Installation Guide & Hardware Manual Version 1.0, Rev A0510 Copyright © Wacom Co., Ltd., 2010 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
21UX_Monet_Manual.fm Page 1 Tuesday, January 5, 2010 9:51 AM INTRODUCTION AND OVERVIEW The Wacom® Cintiq® interactive pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. The basic components of your Cintiq include a Wacom pen tablet internally mounted behind a TFT color display, the Wacom Grip Pen, and a modular display stand.
21UX_Monet_Manual.fm Page 2 Tuesday, January 5, 2010 9:51 AM PRECAUTIONS ON USE AND HANDLING To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
21UX_Monet_Manual.fm Page 3 Tuesday, January 5, 2010 9:51 AM USAGE Warning Caution Only use a power adapter specified for use with your Cintiq. If a different type of power adapter is used, Cintiq will not work properly or may be damaged. Using a different type of power adapter also has the potential to result in fire. Use of a different power adapter will void your warranty. Be sure to use a grounded power source when applying power to Cintiq.
21UX_Monet_Manual.fm Page 4 Tuesday, January 5, 2010 9:51 AM Warning Warning If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with running water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a physician. Hg – LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.
21UX_Monet_Manual.fm Page 5 Tuesday, January 5, 2010 9:51 AM Caution Do not expose Cintiq to high voltage electrostatic discharges or to a build-up of an electrostatic charge on the LCD screen. This may result in a temporary discoloration and blotching of the display. If discolorations occur, leave the display on and the discolorations should disappear within a few hours. Reuse, recycling and recovery.
21UX_Monet_Manual.fm Page 6 Tuesday, January 5, 2010 9:51 AM TABLE OF CONTENTS INTRODUCTION AND OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 PRECAUTIONS ON USE AND HANDLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21UX_Monet_Manual.fm Page 7 Tuesday, January 5, 2010 9:51 AM CUSTOMIZING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Opening the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Learning more about Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Customization basics . . . . . . . . . . . . . . . . . . . . . . . . . . .
21UX_Monet_Manual.fm Page 8 Tuesday, January 5, 2010 9:51 AM Ordering parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Available parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Radio and television interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 FCC notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21UX_Monet_Manual.fm Page 9 Tuesday, January 5, 2010 9:51 AM UNPACKING YOUR CINTIQ Carefully unpack and place all items on a stable surface. Verify that contents are complete. The product parts and accessories are packed together in the accessories box. To avoid damage, see the instructions on the following pages before setting up and using Cintiq or the Cintiq stand.
21UX_Monet_Manual.fm Page 10 Tuesday, January 5, 2010 9:51 AM SETTING UP THE CINTIQ STAND Place the stand on your desktop or work surface. Make sure the stand is stable and will not tip or fall when the pen display is mounted on it. Then familiarize yourself with the stand components. Warning Do not operate the incline adjustment levers when Cintiq is not mounted on the stand, and do not lift the stand by the adjustment levers.
21UX_Monet_Manual.fm Page 11 Tuesday, January 5, 2010 9:51 AM UNPACKING AND MOUNTING THE CINTIQ PEN DISPLAY Remove any packing materials from the back of the display unit and cabling. Mount Cintiq on the stand: • Make sure the stand is placed in a stable position on your desktop or other work surface so that it will not tip or fall when Cintiq is mounted on it. Securely grasp Cintiq with both hands; the display should face toward you, with the power switch and LEDs located at the top.
21UX_Monet_Manual.fm Page 12 Tuesday, January 5, 2010 9:51 AM Warning When operating the incline adjustment levers, Cintiq must be mounted on the stand with the stand feet resting on a stable, flat surface. The stand is spring-loaded and can snap back quickly, causing injury or damage if not operated properly. –B– After the display unit has been mounted on the stand, remove the foam blocks that lock the adjustment levers in place.
21UX_Monet_Manual.fm Page 13 Tuesday, January 5, 2010 9:51 AM ADJUSTING ROTATION To adjust rotation, grasp Cintiq by the main body and rotate the unit to the desired position; it will move on the bearing hub. Cintiq can be rotated on the display stand when the incline is less than or equal to 25 degrees. You can only rotate the pen display 180 degrees in either direction. If you do not plan to rotate the pen display, use the rotation lock screws and fasten the display to the stand in a horizontal position.
21UX_Monet_Manual.fm Page 14 Tuesday, January 5, 2010 9:51 AM YOUR CINTIQ INTERACTIVE PEN DISPLAY After the Cintiq pen display is safely mounted on the Cintiq stand, take some time to familiarize yourself with the features and components of your product. The display and tablet sensor function as an integrated output and input device. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other information.
21UX_Monet_Manual.fm Page 15 Tuesday, January 5, 2010 9:51 AM REAR VIEW On Screen Display (OSD) controls Use these controls to adjust a variety of display settings. See “Adjusting the display” on page 38. Digital/Analog (DVI/VGA) switch Set this switch for the video connection you will be using. Bearing hub Fits into the bearing recess on the Cintiq stand. Allows rotation of Cintiq, and easy mounting and removal from the stand. Integrated pen holder and alternate cable exit The pen can be stored here.
21UX_Monet_Manual.fm Page 16 Tuesday, January 5, 2010 9:51 AM PEN FEATURES Eraser: When brought within proximity of the pen display (10 mm (0.4 inch)), the tablet portion of the display reports the pen location. Pressure information is reported as you press down on the eraser. By default, the eraser function is set to ERASE. DuoSwitch: Be sure the programmable switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen.
21UX_Monet_Manual.fm Page 17 Tuesday, January 5, 2010 9:51 AM INSTALLATION The computer treats the interactive pen display as two separate devices (the display and the pen tablet). Therefore, the installation process is completed in two stages: • First install as a display. • Then install as a pen tablet. Both stages require hardware and software installations and adjustments. Carefully follow ALL instructions. Important: You MUST install the Wacom driver software for correct pen-on-screen functionality.
21UX_Monet_Manual.fm Page 18 Tuesday, January 5, 2010 9:51 AM STEP 1: DISPLAY INSTALLATION In this step, Cintiq is installed as a display on your system. Important: Never connect or disconnect the video or power cables while your computer or pen display are powered on. This can damage the display or video card. 1. Turn off your computer. 2. If your computer has only one video connector, unplug your previous monitor or add a second video card.
UX_Monet_Manual.fm Page 19 Tuesday, January 5, 2010 9:51 AM DISPLAY CABLING DIAGRAM –A– DVI/VGA switch Rear panel of computer Video card DVI or VGA Cintiq, rear view –B– DVI-I connector To connect to a DVI-D connector, use the DVI-D to DVI-I adapter. To connect to a VGA connector, use the VGA to DVI-I adapter.
21UX_Monet_Manual.fm Page 20 Tuesday, January 5, 2010 9:51 AM 7. Next, turn on your computer. For Windows: The interactive pen display will automatically install as a default monitor. To identify the unit as a pen display and install the color calibration profile: A) Open the system CONTROL PANEL folder. • For Windows 7 and Vista, under APPEARANCE AND PERSONALIZATION select ADJUST SCREEN RESOLUTION. • For Windows XP, open the DISPLAY PROPERTIES control panel and select the SETTINGS tab.
21UX_Monet_Manual.fm Page 21 Tuesday, January 5, 2010 9:51 AM 8. As necessary, configure the display control panel settings for the proper size and color resolution. See the “Product specifications” on page 68 for details about the maximum (native) resolution and other resolution sizes that can be used with Cintiq. The display size and color resolution may be constrained by the capabilities of your video card.
21UX_Monet_Manual.fm Page 22 Tuesday, January 5, 2010 9:51 AM STEP 2: PEN TABLET INSTALLATION In this step, Cintiq is installed as a pen tablet. USB CABLE INSTALLATION Plug the USB connector into an available USB port on your computer or into a USB hub attached to your computer. To USB port Computer Next, install the pen tablet software. See “Software installation” on page 23.
21UX_Monet_Manual.fm Page 23 Tuesday, January 5, 2010 9:51 AM SOFTWARE INSTALLATION Important: You MUST install the Wacom driver software for correct pen-on-screen functionality. Save your work and close all open applications. Temporarily disable any virus protection programs. • Insert the Installation CD into your computer’s CD-ROM drive. If the software installer menu does not automatically display, double-click on the INSTALL icon located on the CD.
21UX_Monet_Manual.fm Page 24 Tuesday, January 5, 2010 9:51 AM WORKING WITH YOUR CINTIQ As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Because the Cintiq pen display surface will be a little higher than your desk, consider adjusting the height of your desk or chair to assure comfortable use of the device.
21UX_Monet_Manual.fm Page 25 Tuesday, January 5, 2010 9:51 AM Tips: If the rotation lock screws are attached to the back of Cintiq, they must be removed before Cintiq can be rotated. Before rotating the display unit, be sure the cable is freely rotating behind the unit. Do not pull the cable out of its computer connections by accidentally moving the pen display too far from the computer.
21UX_Monet_Manual.fm Page 26 Tuesday, January 5, 2010 9:51 AM USING THE GRIP PEN The pen is cordless, battery-free, and senses the amount of tilt and pressure you exert upon it. HOLDING THE PEN Hold the pen like you would a normal pen or pencil. Make sure the DuoSwitch is in a convenient location where you can toggle it with your thumb or forefinger, but not accidentally press it while drawing. As you work with Cintiq you can rest your hand lightly on the display screen.
21UX_Monet_Manual.fm Page 27 Tuesday, January 5, 2010 9:51 AM POSITIONING To position the screen cursor, move the pen slightly above the Cintiq display screen without touching the screen surface. Press the pen tip on the display screen to make a selection. Note: You must calibrate the pen display to correctly align the screen cursor with the pen tip. (See “Calibrating Cintiq” on page 36.
21UX_Monet_Manual.fm Page 28 Tuesday, January 5, 2010 9:51 AM DRAGGING Select an object, then slide the pen tip across the display screen to move the object. USING THE SIDE SWITCH The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within proximity (10 mm (0.4 inch)) of the display screen surface.
21UX_Monet_Manual.fm Page 29 Tuesday, January 5, 2010 9:51 AM USING THE PEN HOLDER An integrated pen holder is located at the back of the pen display. The pen holder is a handy feature for those times when it is inconvenient to use the desktop pen stand. Note: The pen holder is not available for use when routing the cable to exit through the top cable opening.
21UX_Monet_Manual.fm Page 30 Tuesday, January 5, 2010 9:51 AM PEN DISPLAY CONTROLS To improve your workflow in graphics or other applications, the Cintiq pen display features ExpressKeys and Touch Strips. While using the pen with your dominant hand, you can simultaneously use your other hand to operate the ExpressKeys or Touch Strip. Touch Strips (located on back of unit, one on each side) Slide your finger over the Touch Strip to zoom, scroll, or issue an assigned keystroke function.
21UX_Monet_Manual.fm Page 31 Tuesday, January 5, 2010 9:51 AM USING THE EXPRESSKEYS Press individual keys to perform frequently used functions or keystrokes. ExpressKeys can also be used to modify your pen or other input tool properties as you work. The ExpressKeys can also be operated in combination with one another. For example, if you program one key to simulate the CTRL key and another to simulate an ALT keystroke, when you press both keys at the same time a CTRL+ALT is simulated.
21UX_Monet_Manual.fm Page 32 Tuesday, January 5, 2010 9:51 AM Here are a few ideas for using the ExpressKeys: • Set a pair of keys to commonly used keystrokes, such as [ and ] to decrease and increase your brush size in Photoshop. • Set a key to a commonly used keyboard shortcut in order to open files or start an application. • If you prefer not to (or cannot) use the side switches on your Grip Pen, then set a key to right- or double-click. • Choose from any of the other available functions.
21UX_Monet_Manual.fm Page 33 Tuesday, January 5, 2010 9:51 AM The Touch Strip default setting states are as listed below. See the electronic Software User’s Manual for details on other available settings. The defaults are the same for the left and right side Touch Strips. • AUTO SCROLL/ZOOM. Sets the Touch Strip to zoom in most graphics applications and scroll in most other applications. Page scrolling is not supported.
21UX_Monet_Manual.fm Page 34 Tuesday, January 5, 2010 9:51 AM CUSTOMIZING After mastering the basics of using your Grip Pen on the Cintiq interactive pen display, you may want to customize the way your product works. The Wacom Tablet control panel make it easy to adjust your Cintiq and pen settings. OPENING THE CONTROL PANEL To open the Wacom Tablet control panel, use the pen on the pen display: Windows. Click on the Windows START button and choose ALL PROGRAMS.
21UX_Monet_Manual.fm Page 35 Tuesday, January 5, 2010 9:51 AM CUSTOMIZATION BASICS This manual covers only the basics of customizing Cintiq. For detailed information see the Software User’s Manual. Open the Wacom Tablet control panel to customize Cintiq. When you open the control panel, an icon for the GRIP PEN is displayed in the TOOL list and the appropriate tabs are displayed. To customize the pen and pen display, make your changes to the tab controls.
21UX_Monet_Manual.fm Page 36 Tuesday, January 5, 2010 9:51 AM CALIBRATING CINTIQ You must calibrate the pen display to align the screen cursor with the position of the pen on the display screen. This is required to compensate for viewing angle, and to adjust for parallax caused by the display screen cover glass. Set Cintiq in its working position, then follow the below procedure. Important: When using a VGA connection, make sure the Cintiq is properly adjusted before calibrating.
21UX_Monet_Manual.fm Page 37 Tuesday, January 5, 2010 9:51 AM ADJUSTING PITCH AND PHASE (VGA ONLY) Some computers and video cards may not allow the auto-sync function to fully work when Cintiq is first connected. If some portion of text appears blurred, use the AUTO ADJUST option to automatically synchronize to the incoming signal (see “Factory presets, auto-sync, and user settings” on page 38). If the image is still blurred, adjust pitch and phase by following the below procedure.
21UX_Monet_Manual.fm Page 38 Tuesday, January 5, 2010 9:51 AM ADJUSTING THE DISPLAY FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS Factory presets: For optimal display quality, set your video card to the maximum (native) resolution that can be used with Cintiq. See the “Product specifications” on page 68 for details. Auto-sync: Cintiq automatically synchronizes to the incoming signal. The auto-sync function sets the horizontal and vertical screen position, as well as pitch and phase.
21UX_Monet_Manual.fm Page 39 Tuesday, January 5, 2010 9:51 AM Menu options are available when you open the On Screen Display (OSD). LANGUAGE options allow you to choose the language in which to display the OSD menu. OSD POSITION options include: • VERTICAL. Adjusts the vertical position of the OSD menu window. • HORIZONTAL. Adjusts the horizontal position of the OSD menu window. • TRANSPARENCY. Changes the opaqueness of the OSD menu background. DISPLAY options include: • CONTRAST.
21UX_Monet_Manual.fm Page 40 Tuesday, January 5, 2010 9:51 AM SCALING options include: FULL. Resizes the image to fill the whole screen. ASPECT. Resizes the image to fill as much of the screen as possible while maintaining the correct aspect ratio. 1:1. Displays the image at the actual resolution. OTHER options include: • PHASE. (VGA only.) Synchronizes the signal timing of the pen display to that of your graphics card.
21UX_Monet_Manual.fm Page 41 Tuesday, January 5, 2010 9:51 AM POWER SAVING Cintiq conforms to VESA power saving guidelines. When used with a Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the below power saving parameters. When these power-saving functions are in effect, the screen display is darker than usual. Computer mode H-sync V-sync Video Power consumption Power lamp Power ON Yes Yes Active 54 W, max.
21UX_Monet_Manual.fm Page 42 Tuesday, January 5, 2010 9:51 AM TROUBLESHOOTING Most of the time your interactive pen display will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review the troubleshooting procedures in this chapter. 2.
21UX_Monet_Manual.fm Page 43 Tuesday, January 5, 2010 9:51 AM 3. Verify that the tablet portion of Cintiq and the Grip Pen are working: • Press the pen tip against the display and verify that the status LED lights blue. • If the LED does not light, verify that the Cintiq USB cable is plugged into an active USB port. If Cintiq is plugged into a USB hub, try plugging it directly into the USB port on your computer. • Be sure the USB port to which you are connecting has not been disabled.
21UX_Monet_Manual.fm Page 44 Tuesday, January 5, 2010 9:51 AM TESTING CONTROLS AND INPUT TOOLS If the Grip Pen, or the Cintiq ExpressKeys or Touch Strips do not work as you expect, it is a good idea to first check the assigned functions or reset them to their default conditions. A quick way to return a pen to its default settings is to remove it from the TOOL list by clicking on the control panel list’s [ – ] button. After the pen has been removed, place it back onto the display screen surface.
21UX_Monet_Manual.fm Page 45 Tuesday, January 5, 2010 9:51 AM TESTING THE TOUCH STRIPS 1. With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test each Touch Strip. If you have more than one Cintiq unit connected to your system, be sure you have selected the unit you are testing from the TABLET INFO column. 2. Slide your finger up or down along the entire length of the Touch Strip you want to test.
21UX_Monet_Manual.fm Page 46 Tuesday, January 5, 2010 9:51 AM TESTING A PEN 1. While observing the POINTING DEVICE INFO column, bring your pen within 10 mm (0.4 inch) of the display screen. A value for PROXIMITY, the DEVICE NAME, DEVICE TYPE, and a DEVICE S/N (serial number) should be displayed. If you have more than one Cintiq unit connected to your system, be sure you have selected the unit for which you are testing a pen in the TABLET INFO column. 2. Move your tool along the pen display screen surface.
21UX_Monet_Manual.fm Page 47 Tuesday, January 5, 2010 9:51 AM DISPLAY TROUBLESHOOTING If you encounter problems with the display portion of your Cintiq, refer to the following tables; your problem may be described here and you can try the solution offered. For additional information about color issues, see the documentation that came with your operating system or applications. GENERAL DISPLAY PROBLEMS No display. Power LED is off.
21UX_Monet_Manual.fm Page 48 Tuesday, January 5, 2010 9:51 AM An ‘out of range’ message appears briefly on your display screen. • • • The input signal frequency is incorrectly set or not compatible with Cintiq. Set the refresh rate to a vertical frequency that is compatible with Cintiq. If your video card driver supports adjustment of the horizontal frequency, make sure it is set to a compatible value. See the “Product specifications” on page 68 for frequency range details.
21UX_Monet_Manual.fm Page 49 Tuesday, January 5, 2010 9:51 AM VGA PROBLEMS The display ripples or flickers. • • • The display is not clear. Text or other portions of the screen appear blurred. • • • Open the OSD menu and select the AUTO ADJUST option. Then, if necessary, manually adjust pitch and phase. Verify that the display adapter or video card matches the specifications for Cintiq. Adjust the refresh rate in the display properties control panel.
21UX_Monet_Manual.fm Page 50 Tuesday, January 5, 2010 9:51 AM PEN TABLET TROUBLESHOOTING If you encounter problems with the tablet portion of your Cintiq, see the following tables. Your problem may be described here, and you can try the solution offered. Be sure to see the Cintiq Read Me file for the latest information. For additional information, visit the Wacom web site at http://www.wacom.com/productsupport. GENERAL PROBLEMS The computer does not have an available USB port.
21UX_Monet_Manual.fm Page 51 Tuesday, January 5, 2010 9:51 AM The eraser selects everything or will not stop erasing. Open the Wacom Tablet control panel and go to the ERASER tab. Move the ERASER FEEL slider toward FIRM, or select the DETAILS... button and increase the CLICK THRESHOLD setting. If this does not help, see “Testing Cintiq” on page 42. You notice a delay at the beginning of pen or inking strokes. Open the Wacom Tablet control panel and go to the PEN tab.
21UX_Monet_Manual.fm Page 52 Tuesday, January 5, 2010 9:51 AM The pen side switch does not work. Be sure you are using the pen that originally came with your interactive pen display, or an Intuos4 pen which has a part number ending in “-01”. Other pens may not function properly on the pen display. Be sure you press the side switch when the pen tip is within proximity (10 mm (0.4 inch)) of the pen display active area. Do this without pressing down on the pen tip.
21UX_Monet_Manual.fm Page 53 Tuesday, January 5, 2010 9:51 AM The line you are drawing does not line up with the location of the screen cursor. To function properly, some applications require that the pen is set to PEN mode. Make sure the pen has not been toggled to MOUSE mode. If the pen is set to PEN mode and the problem still exists, then you may have a corrupted preferences file. Follow the instructions in the Windows or Macintosh troubleshooting sections to create a new preferences file.
21UX_Monet_Manual.fm Page 54 Tuesday, January 5, 2010 9:51 AM WINDOWS-SPECIFIC PROBLEMS You suspect the Cintiq preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the Wacom Tablet Preference File Utility to work with your preferences. Close any open applications. Click the START icon and select ALL PROGRAMS. Then select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY. • It is a good idea to first back up your tablet preferences.
21UX_Monet_Manual.fm Page 55 Tuesday, January 5, 2010 9:51 AM MACINTOSH-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the pen display preferences have not yet been created. The tablet portion of the pen display was not detected at startup. Make sure the USB interface cable is securely connected to an active USB port on your computer or to a USB hub. Make sure that the Cintiq power LED is on and is glowing blue.
21UX_Monet_Manual.fm Page 56 Tuesday, January 5, 2010 9:51 AM Ink does not work correctly with the pen display. There may be a problem with the Ink preferences. Remove the damaged preference files as follows. They will be re-created when you enable handwriting recognition. 1. Open the SYSTEM PREFERENCES pane, choose SHOW ALL and select INK. Then turn off handwriting recognition. 2. From the GO menu, choose your HOME. Open the LIBRARY and PREFERENCES folders. Remove the following preferences: • COM.APPLE.
21UX_Monet_Manual.fm Page 57 Tuesday, January 5, 2010 9:51 AM TECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq pen display, first check the Installation section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting procedures. If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Installation CD).
21UX_Monet_Manual.fm Page 58 Tuesday, January 5, 2010 9:51 AM OBTAINING DRIVER DOWNLOADS Wacom periodically updates the software driver for the tablet portion of the interactive pen display to maintain compatibility with new products. If you are having a compatibility problem between your interactive pen display and a new hardware or software product, it may be helpful to download a new Wacom software driver (when available) from the Internet.
21UX_Monet_Manual.fm Page 59 Tuesday, January 5, 2010 9:51 AM APPENDIX This section contains tips on caring for your Cintiq, instructions on how to uninstall the software, your license and warranty, and more. CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen.
21UX_Monet_Manual.fm Page 60 Tuesday, January 5, 2010 9:51 AM REPLACING THE PEN TIP The pen tip (nib) will wear with normal use. Excessive pressure will cause it to wear sooner. If your interactive pen display has a coated surface a worn nib may cause damage. To avoid this, periodic tip replacement is recommended. 1. Unscrew the pen stand base to access the nib extraction tool and replacement nibs. Nib extractor Replacement nibs • 6 standard nibs, black • 1 stroke nib, white • 3 hard felt nibs, gray 2.
21UX_Monet_Manual.fm Page 61 Tuesday, January 5, 2010 9:51 AM OPTIONAL DISPLAY CONFIGURATIONS After mounting the pen display unit on the Cintiq stand, you can rotate the pen display to a variety of positions. If you do not plan to rotate the Cintiq and want to fasten it more securely to the stand, install the rotation lock screws as shown below. To lock Cintiq to the display stand: • Rotate the pen display to the standard landscape position (with power switch located at top of unit).
21UX_Monet_Manual.fm Page 62 Tuesday, January 5, 2010 9:51 AM USING AN ALTERNATE MOUNT OR STAND Cintiq can be attached to any mount arm or stand conforming to the VESA 100 standard. Mounting screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), with a screw clearance depth from 13 – 18 mm are required. To attach Cintiq to a VESA 100 mounting platform: 1. Turn off your computer and power off Cintiq. Then disconnect all cables from between the unit and your computer. 2.
21UX_Monet_Manual.fm Page 63 Tuesday, January 5, 2010 9:51 AM 4. Next remove the four attachment screws from the cable cover plate and lift the plate away from the pen display unit. 5. Place the cable into the cable exit channel. Then reattach the cable cover plate making sure to use the correct screws for reattachment. (The cable cover plate screws are shorter than the bearing hub attachment screws.) 6.
21UX_Monet_Manual.fm Page 64 Tuesday, January 5, 2010 9:51 AM 6. Taking care not to dislodge the bearing stopper from the hub section, position the two halves of the bearing hub together around the pen display cable and over their attachment points. Proper positioning shows the hub sections aligned along the horizontal axis of the pen display. The section containing the bearing stopper should be positioned toward the top of the pen display. 7.
21UX_Monet_Manual.fm Page 65 Tuesday, January 5, 2010 9:51 AM PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista provide extensive support for pen* input. When using the interactive pen display with a computer running Windows 7 or Vista, your experience is enhanced by powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with the Wacom pen. • Note taking.
21UX_Monet_Manual.fm Page 66 Tuesday, January 5, 2010 9:51 AM ABOUT THE WINDOWS TABLET PC INPUT PANEL The Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen. There are different ways to launch the Input Panel: • Click on the Input Panel icon which appears when you move the screen cursor into a text entry area. • Click on the Input Panel tab, located by default on the left edge of the display screen.
21UX_Monet_Manual.fm Page 67 Tuesday, January 5, 2010 9:51 AM UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom driver software and Cintiq interactive pen display from your system. Important: When you remove the Wacom driver software from your system, your Wacom interactive pen display will no longer operate with full tablet functionality but will continue to function as a mouse device. Windows: 1. Click on the Windows START button and open the CONTROL PANEL. 2.
21UX_Monet_Manual.fm Page 68 Tuesday, January 5, 2010 9:51 AM PRODUCT SPECIFICATIONS GENERAL SPECIFICATIONS Dimensions (W x D x H) 561 x 421 x 47.8 mm (22.10 x 16.59 x 1.88 in), excluding center bearing and stand Weight 8.7 kg (19.14 lb), excluding stand 10.4 kg (22.88 lb) with stand Input voltage 12 VDC Power consumption, with AC adapter 54 W max.
21UX_Monet_Manual.fm Page 69 Tuesday, January 5, 2010 9:51 AM DISPLAY Display panel a-Si active matrix TFT LCD (IPS type) Screen size 21.3 in, 432 x 324 mm (17.0 x 12.8 in) Aspect ratio 4:3 Number of pixels 1600 x 1200 Input video signal Digital: RGB TMDS Analog: 0.
21UX_Monet_Manual.fm Page 70 Tuesday, January 5, 2010 9:51 AM PEN TABLET Reading technology Electro-magnetic resonance technology Active area 432.0 x 324.0 mm (17.0 x 12.8 in) Resolution 0.005 mm/point (5080 lpi) Accuracy ±0.5 mm (±0.02 in), center Edge area 1 (20 mm wide from edge of display area) to be ±2.0 mm (±0.08 in) Edge area 2 (3 mm wide from edge of display area) to be ±4.0 mm (±0.
21UX_Monet_Manual.fm Page 71 Tuesday, January 5, 2010 9:51 AM PRODUCT INFORMATION To learn more about your interactive pen display and how to take full advantage of the many pen and digital inking features in Microsoft Windows 7 and Vista, visit the Wacom web site for your region: USA, Canada, Central and South America http://www.wacom.com/productinfo Europe, Middle East and Africa http://www.wacom.eu Japan http://tablet.wacom.co.jp Asia Pacific (English) http://www.wacom-asia.
21UX_Monet_Manual.fm Page 72 Tuesday, January 5, 2010 9:51 AM AVAILABLE PARTS AND ACCESSORIES DESCRIPTION PART NUMBER Grip Pen. Sensitive to pressure and tilt, the Grip Pen is an all-purpose tool for drawing, erasing, and mouse operations. The easy-to-use DuoSwitch gives you two programmable switch functions. The pressure-sensitive pen has an ergonomically waisted grip area, optimum weight and balance, and superior tip sensitivity, making it the most natural freehand tool.
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21UX_Monet_Manual.fm Page 74 Tuesday, January 5, 2010 9:51 AM RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly – that is, in strict accordance with applicable instructions – it may cause interference with radio and television reception. FCC NOTICE This device complies with Part 15 of the FCC Rules.
21UX_Monet_Manual.fm Page 75 Tuesday, January 5, 2010 9:51 AM INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numérique de la classe (B) est conforme à la norme NMB-003 du Canada.
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21UX_Monet_Manual.fm Page 77 Tuesday, January 5, 2010 9:51 AM WARRANTY SERVICE IN THE U.S.A. AND CANADA To obtain Warranty service within the U.S. or Canada contact: Wacom Customer Care Center Phone: 1.360.896.9833 Email Inquiry form: http://www.wacom.com/productsupport/email.cfm WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from the date of original purchase.
21UX_Monet_Manual.fm Page 78 Tuesday, January 5, 2010 9:51 AM LICENCE WARRANTY CONDITIONS (EUROPE, AFRICA AND MIDDLE EAST) SOFTWARE LICENCE AGREEMENT Important customer information The scope of delivery of this product covers copyright-protected computer programs ("software"), which are the inalienable intellectual property of WACOM Europe GmbH ("WACOM"). This software is an integral component of the product and is also held on the associated data carrier.
21UX_Monet_Manual.fm Page 79 Tuesday, January 5, 2010 9:51 AM The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees, or in case of fraudulent behaviour on the part of WACOM, nor for damages arising from wilful or grossly negligent behaviour on the part of WACOM, from damages leading to loss of life, personal injury or sickness or in the case of binding legal provisions.
21UX_Monet_Manual.fm Page 80 Tuesday, January 5, 2010 9:51 AM Any descriptions, drawings, specifications, samples, models, notifications or similar material provided in connection with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to or fulfils the customer's requirements. If this product is faulty, the purchaser shall be entitled to assert legal claims against the vendor for liability due to defects.
21UX_Monet_Manual.fm Page 81 Tuesday, January 5, 2010 9:51 AM CINTIQ EXCHANGE POLICY (EUROPE, AFRICA AND MIDDLE EAST) Should your Cintiq Interactive Pen Display become defective during the warranty period, Wacom Europe GmbH offers an exchange program. Please follow the procedure described below and note the restrictions: • Note: The Cintiq exchange program can only be offered for countries of the European Union with the exception of Malta, Cyprus, the Canary Islands, and the French Overseas Territories.
21UX_Monet_Manual.fm Page 82 Tuesday, January 5, 2010 9:51 AM GLOSSARY Active area. The area of the pen display where your pen is detected. Application-specific settings. Pen display tool and tablet settings that have been customized for individual applications. The Wacom Tablet control panel enables you to customize the pen to behave uniquely in different applications. Your application-specific settings are in effect whenever you use the application. Aspect.
21UX_Monet_Manual.fm Page 83 Tuesday, January 5, 2010 9:51 AM Nib. The replaceable pen tip. Pen mode. A method of positioning the screen cursor. Wherever you place your pen on the interactive pen display, the screen cursor will jump to the corresponding point on the screen. This is known as absolute positioning, and is the default setting for the pen. Also, pen mode allows you to quickly position the screen cursor without having to first find it and then move it across the desktop.
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21UX_Monet_Manual.fm Page 89 Tuesday, January 5, 2010 9:51 AM WACOM TECHNOLOGY CORPORATION WACOM EUROPE GMBH 1311 SE Cardinal Court Europark Fichtenhain A9 Vancouver, WA 98683 47807 Krefeld U.S.A. Germany Telephone: +1.360.896.9833 Telephone: +49.(0)2151.3614.0 Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111 WACOM CO., LTD. JAPAN MARKETING AND SALES DIVISION WACOM CO., LTD.
21UX_Monet_Manual.fm Page 90 Tuesday, January 5, 2010 9:51 AM Installation Guide & Hardware Manual Wacom Co., Ltd.
