User's Manual

40 | CHAPTER 5 – TROUBLESHOOTING
99-00724-00 REV C0
VGA Display Problems
Color quality is inaccurate. • Open the OSD menu and select the
RESET option.
• • Be sure the SMART Podium ID422w
color profile has been installed and is
selected as the profile for use with your
operating system and applications.
• Any changes to the contrast setting
should be made in small increments as
changes in contrast may affect color
accuracy.
The color white does not display as
white.
• Be sure the SMART Podium ID422w
color profile has been installed and is
selected as the profile for use with your
operating system and applications.
• Verify that the display is operating at
the factory default settings. If that is not
sufficient, then adjust color as
necessary. For details on color
management, refer to your operating
system and application documentation.
• Verify that the video cable and
connector are fully connected.
Symptom Solution
The display ripples or flickers. • Open the OSD menu and select the
AUTO ADJUST option.
• Then, if necessary, manually adjust
pitch and phase.
• Verify that the display adapter or video
card matches the specifications for the
SMART Podium ID422w.
• Adjust the refresh rate in the Display
Properties control panel.
Symptom Solution