User's Manual

99-00724-00 REV C0
41 | CHAPTER 5 – TROUBLESHOOTING
Windows-Specific Problems
The display is not clear.
Text or other portions of the screen
appear blurred
• Set the display resolution of your video
card to 1920 x 1080.
• Turn off the SMART Podium ID422w,
then turn it back on.
• Open the OSD menu and select the
AUTO ADJUST option. If necessary,
manually adjust the brightness, pitch,
and phase settings.
The display and LCD panel are not lined
up.
The display size is not correct.
• Open the OSD menu and select the
AUTO ADJUST option.
• As necessary, adjust pitch and phase,
and horizontal and vertical position.
Note that some video cards may not
show the display in proper sizing.
The display ripples or shows a moiré
pattern.
The display color is not even.
• Open the OSD menu and select the
AUTO ADJUST option. If this does not
solve the problem, select the RESET
option to set the display back to the
factory default settings.
• As necessary, adjust pitch and phase.
Symptom Solution
After changing right- and left-handed
settings in the computer’s mouse control
panel, the pen tip no longer functions
properly.
Restart Windows for your tool settings to
be correctly recognized.
Symptom Solution