Cintiq21UX_Manual.
Cintiq21UX_Manual.fm Page 0 Monday, November 5, 2007 10:27 AM Wacom Cintiq® 21UX Installation Guide & Hardware Manual for Cintiq 21UX (DTZ-2100D) English version 2.2, November 05, 2007 Copyright Wacom Co., Ltd., 2007 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
Cintiq21UX_Manual.fm Page 1 Monday, November 5, 2007 10:27 AM INTRODUCTION AND OVERVIEW Wacom® Cintiq® The 21UX pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. Cintiq’s basic components include a Wacom pen tablet internally mounted behind a 21.3" diagonal TFT color display, and Wacom’s Grip Pen.
Cintiq21UX_Manual.fm Page 2 Monday, November 5, 2007 10:27 AM PRECAUTIONS ON USE AND HANDLING To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
Cintiq21UX_Manual.fm Page 3 Monday, November 5, 2007 10:27 AM USAGE WARNING Only use the power adapter that came with Cintiq. If a different type of power adapter is used, Cintiq will not work properly or may be damaged. Using a different type of power adapter also has the potential to result in fire. Use of a different power adapter will void your warranty. CAUTION Be sure to use a grounded power source when applying power to Cintiq.
Cintiq21UX_Manual.fm Page 4 Monday, November 5, 2007 10:27 AM WARNING Hg – LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. The Cintiq pen display has a backlight which contains mercury (Hg). Be sure to dispose of properly, and to manage any disposal of this unit in accordance with your local ordinances and laws. WARNING Do not disassemble the Cintiq stand.
Cintiq21UX_Manual.fm Page 5 Monday, November 5, 2007 10:27 AM Reuse, recycling and recovery. You are urged to recycle this product when replacing it with a newer product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in your community or region.
Cintiq21UX_Manual.fm Page 6 Monday, November 5, 2007 10:27 AM CONTENTS Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions on use and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Usage .
Cintiq21UX_Manual.fm Page 7 Monday, November 5, 2007 10:27 AM Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Testing controls and input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Testing the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Testing the Touch Strips . . . . .
Cintiq21UX_Manual.fm Page 8 Monday, November 5, 2007 10:27 AM UNPACKING YOUR CINTIQ PACKAGE CONTENTS You will find the product parts and accessories packed together in the accessories box. To avoid damaging your product, please review the instructions on the following pages before setting up or using Cintiq or the Cintiq stand.
Cintiq21UX_Manual.fm Page 9 Monday, November 5, 2007 10:27 AM SETTING UP THE CINTIQ STAND Place the stand on your desktop or work surface, making sure the stand is stable and will not tip or fall when the pen display is mounted on it. Then familiarize yourself with the stand components.
Cintiq21UX_Manual.fm Page 10 Monday, November 5, 2007 10:27 AM UNPACKING AND MOUNTING THE CINTIQ PEN DISPLAY Remove any packing materials from the back of the display unit and cabling. To mount Cintiq on the stand: • Make sure the stand is stable on your desktop or other work surface and will not tip or fall when Cintiq is mounted on it. Securely grasp Cintiq with both hands so that the display faces toward you, with the power switch and LEDs located at the top.
Cintiq21UX_Manual.fm Page 11 Monday, November 5, 2007 10:27 AM WARNING When operating the incline adjustment levers, Cintiq must be mounted on the stand with the stand feet resting on a stable, flat surface. The stand is spring-loaded and can snap back quickly, causing injury or damage if not operated properly. –B– After the display unit has been mounted on the stand, remove the foam blocks that lock the adjustment levers in place.
Cintiq21UX_Manual.fm Page 12 Monday, November 5, 2007 10:27 AM ADJUSTING ROTATION The pen display can be rotated on the display stand when the incline is less than or equal to 25 degrees. To adjust rotation, grasp Cintiq by the main body and rotate the unit to the desired position; it will move on the bearing hub. You can only rotate the display unit 180 degrees in either direction.
Cintiq21UX_Manual.fm Page 13 Monday, November 5, 2007 10:27 AM REMOVING CINTIQ FROM THE DISPLAY STAND To remove Cintiq from the display stand: • • If the rotation lock screws are attached, remove them from the back of Cintiq. • Next, raise the stand incline to the highest position. See Adjusting the display incline on page 11 for instructions. • Firmly grasp the pen display on both the left and right sides of the body, and lift the unit out of the display stand.
Cintiq21UX_Manual.fm Page 14 Monday, November 5, 2007 10:27 AM CINTIQ PEN DISPLAY COMPONENTS After the Cintiq pen display is safely mounted on the Cintiq stand, take some time to familiarize yourself with its features and components. The display and tablet sensor function as an integrated output and input device. The display supports resolutions up to 1600 x 1200 pixels at 16.77 million colors. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other information.
Cintiq21UX_Manual.fm Page 15 Monday, November 5, 2007 10:27 AM REAR VIEW Digital/Analog (DVI/VGA) switch Set this switch for the video connection you will be using. On Screen Display (OSD) controls Use these controls to adjust a variety of display settings. See Adjusting the display on page 35. Integrated pen holder and alternate cable exit The pen can be stored here. If you are not using the Cintiq stand supplied with the unit, you can route the cable to exit from this location.
Cintiq21UX_Manual.fm Page 16 Monday, November 5, 2007 10:27 AM INSTALLATION SYSTEM REQUIREMENTS Before installing Cintiq, make sure your computer meets the following minimum system requirements: • PC. Windows Vista™, Vista x64, XP, XP x64, or 2000. DVI or VGA video connector, available USB port, and CD-ROM drive. • Macintosh. OS X, v10.3.9 or greater. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI-I adapter, not included.
Cintiq21UX_Manual.fm Page 17 Monday, November 5, 2007 10:27 AM STEP 1: DISPLAY INSTALLATION In this step, Cintiq is installed as a display on your system. Important: Do not connect the USB data cable until instructed to do so. • Turn off your computer. Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are powered on – this can damage the display or video card. • If your computer has only one video connector, you will need to unplug your previous display.
Cintiq21UX_Manual.fm Page 18 Monday, November 5, 2007 10:27 AM Apple ADC connector Mini-VGA port • • • If connecting to an Apple ADC or mini-VGA connection, you will need to obtain an appropriate adapter. Adapters can be purchased at various retail outlets. For ADC operation, plug the Cintiq video cable into the ADC to DVI-I adapter. Then plug the ADC adapter end into the ADC connector on your video card.
Cintiq21UX_Manual.fm Page 19 Monday, November 5, 2007 10:27 AM DISPLAY CABLING DIAGRAM DVI/VGA switch CAUTION Make sure your video card has a DVI or VGA connector, and that you correctly set the Cintiq DVI/VGA switch for the video connector you are using. –A– Do not attach the USB data cable until instructed to do so. Cintiq, rear view –B– –C– DC INput Video card DVI or VGA DVI-I connector To connect to a DVI-D connector, use the DVI-D to DVI-I adapter.
Cintiq21UX_Manual.fm Page 20 Monday, November 5, 2007 10:27 AM • Next, turn on your computer. For Windows systems, Cintiq will automatically install as a default display. If you want Cintiq to be identified as a Cintiq display and if you want to install the color calibration profile for Cintiq, follow the instructions below to update the display driver for Cintiq: 1. Open the CONTROL PANEL folder. • For Windows Vista, under APPEARANCE AND PERSONALIZATION select ADJUST SCREEN RESOLUTION.
Cintiq21UX_Manual.fm Page 21 Monday, November 5, 2007 10:27 AM For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 21UX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation.
Cintiq21UX_Manual.fm Page 22 Monday, November 5, 2007 10:27 AM STEP 2: PEN TABLET INSTALLATION USB CABLE INSTALLATION Plug the USB connector into an available USB port on your computer or into a USB hub attached to your computer. See – E – in the connection diagram below. Next, move on to the pen tablet Software installation on page 23.
Cintiq21UX_Manual.fm Page 23 Monday, November 5, 2007 10:27 AM SOFTWARE INSTALLATION IMPORTANT: You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality. To install the tablet software: • • Save your work and close all open applications. Temporarily disable any virus protection programs. • • • Click on the INSTALL TABLET link and follow the prompts to install the driver software. • Be sure to check the Read Me file for updated information.
Cintiq21UX_Manual.fm Page 24 Monday, November 5, 2007 10:27 AM WORKING WITH YOUR CINTIQ USING THE GRIP PEN As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. The pen is cordless, battery-free, and senses the amount of tilt and pressure you exert upon it. Hold the Grip Pen as you would a normal pen or pencil.
Cintiq21UX_Manual.fm Page 25 Monday, November 5, 2007 10:27 AM BASIC PEN OPERATIONS Pointing and selecting: Move the pen slightly above the Cintiq display screen to position the screen cursor; you do not need to touch the tablet surface to move the screen cursor. The cursor jumps to the location where you place the pen. Press the pen tip on the display screen to make a selection. Note: You must calibrate the pen display tablet to correctly align the screen cursor with the pen tip.
Cintiq21UX_Manual.fm Page 26 Monday, November 5, 2007 10:27 AM Using the side switch: The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm (0.2 inch) of the tablet surface; you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK, and the lower switch is set to RIGHT CLICK.
Cintiq21UX_Manual.fm Page 27 Monday, November 5, 2007 10:27 AM TABLET CONTROLS To speed up your workflow in graphics or other applications, your Cintiq pen display features ExpressKeys and Touch Strips. While using the pen with your dominant hand, you can simultaneously use your other hand to operate the ExpressKeys or Touch Strip. Touch Strip Slide your finger over the Touch Strip to zoom, scroll, or issue an assigned keystroke function.
Cintiq21UX_Manual.fm Page 28 Monday, November 5, 2007 10:27 AM USING EXPRESSKEYS As you work with your pen on the display tablet surface, press an ExpressKey to toggle between tools or change tool properties. You can work with the default settings, or choose from any of the other available functions. The default settings were chosen to optimize your workflow in Photoshop and other graphics applications, using the following modifier functions: Button 1: CTRL modifier key for Windows.
Cintiq21UX_Manual.fm Page 29 Monday, November 5, 2007 10:27 AM USING THE TOUCH STRIPS Slide your finger over the Touch Strip to quickly zoom in or out, scroll up or down, or perform other functions with your secondary hand while using your primary hand to work with the Grip Pen. You can also set each Touch Strip to issue custom keystrokes. For example, you might set a Touch Strip action to cycle through layers when working in Photoshop.
Cintiq21UX_Manual.fm Page 30 Monday, November 5, 2007 10:27 AM SETTING UP YOUR WORK AREA The Cintiq 21UX pen display and stand were designed to provide you with the widest possible range of flexibility and ergonomic work approach. The design allows you to quickly adjust Cintiq to a different position whenever the need arises. You may want to experiment with different height adjustments to determine which best fits your particular working style and tasks.
Cintiq21UX_Manual.fm Page 31 Monday, November 5, 2007 10:27 AM Hints: • If the rotation lock screws are attached to the back of Cintiq, they must be removed before Cintiq can be rotated. • • Before rotating the display unit, be sure the cable is freely rotating behind the unit. • Do not pull the cable out of its computer connections by accidentally moving the pen display tablet too far from the computer.
Cintiq21UX_Manual.fm Page 32 Monday, November 5, 2007 10:27 AM CUSTOMIZING After you master the basics of using your Grip Pen on the Cintiq pen display, you may want to customize the way the pen or pen display works. The Wacom Tablet control panel makes it easy to customize Cintiq and the pen. OPENING THE CONTROL PANEL To open the control panel, use the Cintiq pen on the pen display tablet: Windows. Click on the Windows START button and choose ALL PROGRAMS. (For Windows 2000, choose the PROGRAMS group.
Cintiq21UX_Manual.fm Page 33 Monday, November 5, 2007 10:27 AM CUSTOMIZATION BASICS This manual only covers the basics of customizing Cintiq. For detailed information see the Cintiq Software User’s Manual. Open the Wacom Tablet control panel to customize your product. When you open the control panel, an icon for the Grip Pen is displayed in the TOOL list and the appropriate tabs are displayed. To customize the pen, make your changes to the tab controls.
Cintiq21UX_Manual.fm Page 34 Monday, November 5, 2007 10:27 AM CALIBRATING CINTIQ You must calibrate the pen display tablet in order to align the screen cursor with the position of the pen on the display screen. This is required to adjust for parallax caused by the display screen cover glass and coating. Set Cintiq in its working position, then follow the procedure below. Important: When using a VGA connection, make sure the Cintiq is properly adjusted before calibrating the tablet.
Cintiq21UX_Manual.fm Page 35 Monday, November 5, 2007 10:27 AM ADJUSTING THE DISPLAY FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS Factory presets: For optimal display quality, set your video card to Cintiq’s native resolution of 1600 x 1200 pixels (UXGA). See page 63 for signal specifications. Auto-sync: The auto-sync function automatically sets the horizontal and vertical screen position, as well as clock and phase.
Cintiq21UX_Manual.fm Page 36 Monday, November 5, 2007 10:27 AM The basic process for working with the OSD is as follows: • Press the MENU button to open the OSD main menu. • Press the up or down buttons to toggle between the main menu icons. Then press the SELECT button to choose the highlighted icon. The Main Control icon displays a DVI or VGA identifier, depending on which video interface is currently in use. • Press the up or down buttons to toggle between menu options.
Cintiq21UX_Manual.fm Page 37 Monday, November 5, 2007 10:27 AM When you open the On Screen Display, the main menu icons are displayed. Main Control. Provides options (DISPLAY, IMAGE, POSITION, and COLOR) that enable you to fine tune your display settings. See below for details. Reset. Returns the display parameters of the current mode to their factory default settings. OSD Control. Provides options that enable you to customize the OSD menu. See next page. Language.
Cintiq21UX_Manual.fm Page 38 Monday, November 5, 2007 10:27 AM POSITION menu options (VGA only) are as follows: • VERTICAL. Changes the vertical position of the image. To automatically adjust, use the AUTO ADJUST option. • HORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option. COLOR menu options are as follows: • TEMPERATURE. Enables you to adjust the pen display color temperature.
Cintiq21UX_Manual.fm Page 39 Monday, November 5, 2007 10:27 AM ADJUSTING CLOCK AND PHASE (VGA ONLY) Some computers and video cards may not allow the auto-sync function to fully work when Cintiq is first connected. If some portion of text appears blurred, press the AUTO button to automatically synchronize to the incoming signal (refer to the description about auto-sync on page 35). If the image is still blurred, adjust the clock and phase manually by following the procedure below.
Cintiq21UX_Manual.fm Page 40 Monday, November 5, 2007 10:27 AM POWER SAVING Cintiq conforms to VESA and ENERGY STAR® power saving guidelines. When using Cintiq with a Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the below power saving parameters. When these power-saving functions are in effect, the screen display is darker than usual.
Cintiq21UX_Manual.fm Page 41 Monday, November 5, 2007 10:27 AM TROUBLESHOOTING Most of the time your pen display tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, continue with the troubleshooting procedures in this chapter. 2.
Cintiq21UX_Manual.fm Page 42 Monday, November 5, 2007 10:27 AM 3. Verify that the tablet and Grip Pen are working: • • Press the Grip Pen tip against the display and verify that the status LED lights blue. • Be sure that the USB port to which you are connecting Cintiq has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected Cintiq to an active USB port.
Cintiq21UX_Manual.fm Page 43 Monday, November 5, 2007 10:27 AM TESTING CONTROLS AND INPUT TOOLS If the Grip Pen, or the Cintiq ExpressKeys or Touch Strips do not work as you expect, it is a good idea to first check the assigned functions or reset them to their default conditions. A quick way to reset a pen to its default settings is to remove it from the TOOL list by clicking on the list’s [ – ] button.
Cintiq21UX_Manual.fm Page 44 Monday, November 5, 2007 10:27 AM TESTING A PEN 1. While observing the POINTING DEVICE INFO column, bring your pen within 5 mm (0.2 inch) of the display screen. A value for PROXIMITY, the DEVICE NAME, DEVICE TYPE, and a DEVICE S/N (serial number) should be displayed. If you have more than one Cintiq unit connected to your system, be sure to select the unit for which you are testing a pen in the TABLET INFO column. 2. Move your tool along the tablet surface.
Cintiq21UX_Manual.fm Page 45 Monday, November 5, 2007 10:27 AM DISPLAY TROUBLESHOOTING If you encounter problems with the Cintiq display, refer to the following tables; your problem may be described here and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. GENERAL DISPLAY PROBLEMS No display. The power LED is off.
Cintiq21UX_Manual.fm Page 46 Monday, November 5, 2007 10:27 AM Color quality is inaccurate. • • • The color white does not display as white. • • • Open the OSD menu, go to the RESET menu, and select the FACTORY RESET option. Be sure the Cintiq color profile has been installed and is selected as the profile for use with your operating system and applications. Any changes to the contrast setting should be made in small increments as changes in contrast may affect color accuracy.
Cintiq21UX_Manual.fm Page 47 Monday, November 5, 2007 10:27 AM PEN TABLET TROUBLESHOOTING If you encounter problems with the Cintiq pen display, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the Cintiq Read Me file for the latest information. For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport. GENERAL PROBLEMS The computer does not have an available USB port.
Cintiq21UX_Manual.fm Page 48 Monday, November 5, 2007 10:27 AM The eraser selects everything or will not stop erasing. You notice a delay at the beginning of pen strokes. You have to press hard with the pen when clicking, drawing, or writing. The pen tip does not function. Changing the function settings for an input tool has no effect. The pen side switch does not work. Troubleshooting Page 48 Open the Wacom Tablet control panel and go to the ERASER tab.
Cintiq21UX_Manual.fm Page 49 Monday, November 5, 2007 10:27 AM The pen tip and screen cursor do not properly line up. The screen cursor moves but it does not jump to the pen tip location when the pen is placed on the display screen, and it does not follow the pen tip when the pen is moved across the display. When using Cintiq on a multiple monitor system, you cannot use the pen to control the other monitor(s). The line you are drawing does not line up with the location of the screen cursor.
Cintiq21UX_Manual.fm Page 50 Monday, November 5, 2007 10:27 AM You suspect the pen tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Delete the pen tablet preferences as follows: Windows: Click the START icon and select ALL PROGRAMS. Then select WACOM TABLET and TABLET PREFERENCE FILE UTILITY. In the dialog box that appears, click on the REMOVE MY PREFERENCE FILE button to delete the preferences for the current user.
Cintiq21UX_Manual.fm Page 51 Monday, November 5, 2007 10:27 AM MACINTOSH-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created. Inkwell does not work correctly with Cintiq. The pen display tablet was not detected at startup. Check that the USB interface cable is securely connected to a USB port on your computer or to a USB hub. Make sure that Cintiq’s power light is on and is glowing blue.
Cintiq21UX_Manual.fm Page 52 Monday, November 5, 2007 10:27 AM TECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq pen display, first check the Installation section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting procedures. If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD).
Cintiq21UX_Manual.fm Page 53 Monday, November 5, 2007 10:27 AM OBTAINING DRIVER DOWNLOADS Wacom periodically updates the pen tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between your Cintiq pen display and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver (when available) from the Internet. USA, Canada, Central and South America Worldwide Web: http://www.wacom.
Cintiq21UX_Manual.fm Page 54 Monday, November 5, 2007 10:27 AM APPENDIX CARING FOR CINTIQ Keep the Grip Pen and your Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface. Regular cleaning will help to prolong the life of your LCD screen surface and pen. Keep Cintiq, the Cintiq stand, and the Grip Pen in a clean, dry place and avoid extremes in temperature. Room temperature is best.
Cintiq21UX_Manual.fm Page 55 Monday, November 5, 2007 10:27 AM REPLACING THE PEN TIP The pen tip (nib) will wear with normal use. Excessive pressure will cause the nib to wear sooner. A worn nib may damage the coating on the Cintiq display screen. To avoid this, periodic tip replacement is recommended. When the nib gets too short or develops a sharp edge, replace it with one of the extra nibs that came with the pen.
Cintiq21UX_Manual.fm Page 56 Monday, November 5, 2007 10:27 AM OPTIONAL DISPLAY CONFIGURATIONS After mounting the pen display unit on the Cintiq stand, you can rotate the pen display tablet to a variety of positions. If you do not plan to rotate the Cintiq and want to fasten it more securely to the stand, you can install the rotation lock screws as shown below.
Cintiq21UX_Manual.fm Page 57 Monday, November 5, 2007 10:27 AM USING AN ALTERNATE MOUNT OR STAND Cintiq can be attached to any mount arm or stand conforming to the VESA 100 standard. Mounting screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), with a screw clearance depth from 13 – 18 mm are required. To attach Cintiq to a VESA 100 mounting platform: 1. Turn off your computer and power off Cintiq. Then disconnect all cables from between the unit and your computer. 2.
Cintiq21UX_Manual.fm Page 58 Monday, November 5, 2007 10:27 AM 4. Next remove the four attachment screws from the cable cover plate and lift the plate away from the pen display unit. 5. Place the cable into the cable exit channel. Then reattach the cable cover plate making sure to use the correct screws for reattachment. (The cable cover plate screws are shorter than the bearing hub attachment screws.) 6.
Cintiq21UX_Manual.fm Page 59 Monday, November 5, 2007 10:27 AM 6. Taking care not to dislodge the bearing stopper from the hub section, position the two halves of the bearing hub together around the pen display tablet cable and over their attachment points. Proper positioning shows the hub sections aligned along the horizontal axis of the pen display tablet. The section containing the bearing stopper should be positioned toward the top of the pen display tablet. 7.
Cintiq21UX_Manual.fm Page 60 Monday, November 5, 2007 10:27 AM PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA Microsoft Windows Vista provides extensive support for pen and touch input. When using Cintiq with a computer running Windows Vista, your experience is enhanced by powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with the Wacom pen. • Note taking.
Cintiq21UX_Manual.fm Page 61 Monday, November 5, 2007 10:27 AM ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL The Windows Vista Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen. There are a number of ways to launch the Input Panel: • Click on the Input Panel icon which appears when you move the screen cursor into a text entry area. • • Click on the Input Panel tab, located by default on the left edge of the display screen.
Cintiq21UX_Manual.fm Page 62 Monday, November 5, 2007 10:27 AM UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom tablet software and Cintiq pen display from your system. Important: When you remove the Wacom tablet software from your system, your Wacom tablet will no longer operate with full tablet functionality but will continue to function as a mouse device. Windows: 1. Click on the Windows START button and open the CONTROL PANEL. 2.
Cintiq21UX_Manual.fm Page 63 Monday, November 5, 2007 10:27 AM PRODUCT SPECIFICATIONS GENERAL SPECIFICATIONS Physical dimensions (W x D x H) 561 x 421 x 61.3 mm (22.10 x 16.59 x 2.41 in), excluding stand Weight 8.7 kg (19.1 lb), excluding stand 10.4 kg (22.
Cintiq21UX_Manual.fm Page 64 Monday, November 5, 2007 10:27 AM PEN TABLET Reading technology Electromagnetic resonance technology Active area 432.0 x 324.0 mm (17.0 x 12.75 in) Resolution 0.005 mm/point (5080 lpi) Accuracy ±0.5 mm (±0.02 in), average Tilt range (all pens) ±60 degrees Reading height 5 mm (0.2 in) Maximum report rate 145 points/sec. ExpressKeys stroke 1 mm (0.04 in), approximately Touch Strips 52 mm (2.0 in) x 12 mm (0.
Cintiq21UX_Manual.fm Page 65 Monday, November 5, 2007 10:27 AM ACCESSORIES Airbrush. A true digital airbrush incorporating a pressure-sensitive tip and eraser, tilt sensitivity, and a fingerwheel that provides an additional degree of control over the application of digital paint. This tool also includes a programmable side switch. ZP-400E 6D Art Pen. This pen provides rotation sensing technology with a unique chisel-shaped nib that emulates brushes, markers, and calligraphic pens.
Cintiq21UX_Manual.fm Page 66 Monday, November 5, 2007 10:27 AM ORDERING PARTS AND ACCESSORIES To purchase parts and accessories, refer to the Cintiq Read Me file and see who to call for your region. You can also do the following: • To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s web site at http://www.WacomDirect.com (USA only). • To purchase parts and accessories in Europe, call +49 (0)180.500.03.75 or send an email to spareparts@wacom.eu.
Cintiq21UX_Manual.fm Page 67 Monday, November 5, 2007 10:27 AM RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly – that is, in strict accordance with Wacom instructions – it may cause interference with radio and television reception. FEDERAL COMMUNICATIONS COMMISSION (FCC) NOTICE This device complies with Part 15 of the FCC Rules.
Cintiq21UX_Manual.fm Page 68 Monday, November 5, 2007 10:27 AM INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numerique de la classe (B) est conforme a la norme NMB-003 du Canada.
Cintiq21UX_Manual.
Cintiq21UX_Manual.fm Page 70 Monday, November 5, 2007 10:27 AM WARRANTY SERVICE IN THE U.S.A. AND CANADA To obtain Warranty service within the U.S. or Canada contact: Wacom Technical Support Phone: 1.360.896.9833 Fax: 1.360.896.9724 Inquiry form: http://www.wacom.com/productsupport/email.cfm E-mail: support@wacom.com WARRANTY SERVICE OUTSIDE OF THE U.S.A.
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Cintiq21UX_Manual.fm Page 73 Monday, November 5, 2007 10:27 AM Wacom Technology Corporation Wacom Europe GmbH 1311 SE Cardinal Court Europark Fichtenhain A9 Vancouver, WA 98683 47807 Krefeld U.S.A. Germany Telephone Telephone General: +1.360.896.9833 General: +49.(0)2151.3614.0 Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111 Wacom Co., Ltd. Wacom Co., Ltd.
Cintiq21UX_Manual.fm Page 74 Monday, November 5, 2007 10:27 AM Installation Guide & Hardware Manual for Cintiq 21UX (DTZ-2100D) Wacom Co., Ltd.
