User's Manual

11
Make sure all USB cables are securely connected to an ac-
tive USB port. Try connecting to the USB port on another
computer if available.
If the tablet’s status LED does not illuminate after your com-
puter is on and has finished booting up, your USB port may
be inactive. LLC Tablet USB tablets require Windows 98. If
you upgraded your computer to Windows 98, verify that
the USB ports are enabled in the BIOS and that all neces-
sary system software has been installed. Refer to your sys-
tem documentation or contact your system manufacturer
for information on enabling USB support for your com-
puter.
Run the USB Ready utility located on the LLC Tablet CD to
check if your system is USB ready. If your system is not USB
ready, correctly configure your USB port and install the
necessary USB system software, then restart your computer.
The NEW HARDWARE FOUND dialog should appear and
you can continue with the LLC Tablet installation.
The USB tablet power light
is not on.
Make sure the status LED changes from orange to green
when the tip is pressed. If it does not, you may have defec-
tive hardware (See also the last part of this section).
Check the control panel's T
OOL BUTTONS tab and verify that
the tip is assigned to a
LEFT CLICK (CLICK for Macintosh) function.
In the Wacom control panel, try decreasing the DOUBLE-
C
LICK DISTANCE or increasing the double-click speed (see AD-
JUSTING DOUBLE-CLICK in the ONLINE HELP). If that does not
work, try unchecking the D
OUBLE-CLICK ASSIST checkbox.
Open the Wacom control panel and go to the tool’s TIP
FEEL tab. Move the TIP PRESSURE FEEL slider toward
SOFT, or select the MORE OPTIONS button and decrease
the CLICK FORCE setting.
See TROUBLE SHOOTING in the English LLC Tablet user's
manual to test your tablet. See APPENDIX in this manual
for product support.
The LLC Tablet Pen tip
does not function.
Within a graphics applica-
tion, you notice a screen
delay while drawing lines
on the tablet.
You have to press hard
with the LLC Tablet Pen
when clicking or drawing.
The tablet hardware seems
defective.
SYMPTOM HINT
TROUBLE SHOOTING
SYMPTOM HINT
Windows or PC Specific Problems
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