User's Manual

HAVING TROUBLE?
Page 94
Contents
Index
SERIAL TABLET PROBLEMS
GENERAL PROBLEMS
The computer does not have
an available serial port.
Remove an existing peripheral serial device and any associated
device drivers for that hardware, or add an additional serial port.
Then install Graphire.
The tablet power light is off. Make sure your Graphire tablet is properly connected. Be sure your
computer is off before disconnecting or connecting your tablet.
Refer to Ser
ial Tablet Installation for instructions. If the tablet’s power
light still does not turn on, you may have a defective tablet (see
Contacting
Technical Support).
The Graphire tool buttons do
not work and the screen cursor
will not move.
Open the Wacom control panel and go to the C
ONNECTION tab. Verify
that T
ABLET DRIVER ON is checked. If not, use your mouse to select it.
If you do not have a mouse attached to your computer, use the T
AB
key to select the checkbox and then press the spacebar to toggle the
driver on.
The Graphire Pen selects
everything, will not stop
drawing.
Open the Wacom control panel and go to the tool’s T
IP FEEL tab.
Move the T
IP PRESSURE FEEL slider toward FIRM, or select the MORE
O
PTIONS button and increase the CLICK FORCE setting.
The eraser selects everything
or will not stop erasing.
Open the Wacom control panel and go to the E
RASER FEEL tab. Move
the E
RASER PRESSURE FEEL slider toward FIRM, or select the MORE
O
PTIONS button and increase the CLICK FORCE setting.