User's Manual

HAVING TROUBLE?
Page 88
Contents
Index
GENERAL PROBLEMS
At startup, a dialog box
appears telling you that either
the driver failed to load or the
tablet preferences have not yet
been created.
The tablet was not detected at startup. Make sure all cables are
securely connected and that the status LED on the tablet is orange.
If this does not correct the problem, see T
roubleshooting.
Double-clicking is difficult. Be sure you are quickly tapping the tablet twice in the same place on
the tablet’s active area.
Wacom recommends using the side switch to double-click (review the
techniques in Clic
king).
Try increasing the D
OUBLE-CLICK DISTANCE or reducing the double-
click speed (see Adjusting Doub
le-Click).
Try using a lighter T
IP PRESSURE FEEL (see Adjusting Tip Feel).
The Graphire Pen selects
everything, will not stop
drawing.
Open the Wacom control panel and go to the tool’s T
IP FEEL tab.
Move the T
IP PRESSURE FEEL slider toward FIRM, or select the MORE
O
PTIONS button and increase the CLICK FORCE setting.
The eraser selects everything
or will not stop erasing.
Open the Wacom control panel and go to the E
RASER FEEL tab.
Move the E
RASER PRESSURE FEEL slider toward FIRM, or select the
M
ORE OPTIONS button and increase the CLICK FORCE setting.