User's Manual

HAVING TROUBLE?
Page 127
Contents
Index
USB TABLET PROBLEMS
The computer does not have
an available USB port.
Check if there is an available USB port on a powered USB hub.
If none are available you will need to add a powered USB hub.
The tablet status LED is off. Verify that the tablet’s USB cable is plugged into a primary USB port
(directly into your computer) or into a powered USB hub. Make sure
the hub is connected to an active USB port. Refer to T
esting USB
Tablets for instructions.
After plugging in the tablet, a
message appears indicating
that the USB device needs
more power than is available.
Verify that the tablet’s USB cable is plugged into a primary USB port
(directly into your computer) or into a powered USB hub. Make sure
the hub is connected to an active USB port. Refer to T
esting USB
Tablets for instructions.
Intuos only works in mouse
mode and pressure does not
function.
If you are using an iMac, install the iMac Firmware Update and iMac
Update 1.1 located on the Intuos CD-ROM. Then install the Intuos
software. See i
Mac Requirements.
If the driver failed to load, see Resolving Softw
are Conflicts. If it was
not installed, double-click on the I
NSTALL icon (located on the Intuos
CD-ROM), and complete the software installation.