Contents Index 1 User’s manual for Windows & Macintosh ® ® Intuos4 Wireless (model PTK-540WL) Before you start Wireless connection Using the pen Customizing your pen Using the tablet Customizing your tablet Using the Radial Menu Application-specific settings Troubleshooting Contents Index 1
Contents Index 2 Intuos® 4 Wireless User’s Manual for Windows® & Macintosh® Version 1.0, Rev L1709 Copyright © Wacom Co., Ltd., 2009 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
Contents Index 3 Reuse, recycling, and recovery. You are urged to recycle this product when replacing it with a newer product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in your community or region.
Contents Index 4 CONTENTS About the manual Navigating the manual 6 7 YOUR INTUOS4 WIRELESS TABLET Tablet features Intuos4 pen Battery and power management Battery activation Charging the battery Power saving features Battery status and wireless connection lights Wireless connection Establishing a Bluetooth connection Optimizing the Bluetooth connection USB data connection 8 8 10 10 11 11 13 14 15 16 18 18 BEFORE YOU GET STARTED Ergonomics Configuring the tablet orientation Understanding the tablet ac
Contents Index Technical support options Obtaining driver downloads 79 80 APPENDIX Tablet installation Battery life information Replacing the tablet battery Caring for your tablet and tools Replacing the pen tip Uninstalling the software Managing your tablet preferences Changing the tablet mode options Installing multiple tablets Advanced options Optimizing the ExpressKeys display Using applications integrated for tablet control Using the optional Intuos4 Mouse Using the optional Airbrush and Art Pen Pe
Contents Index 6 ABOUT THE MANUAL This manual provides quick access to information about Intuos4. The information is common to Windows and Macintosh computers and Windows screen captures are shown, unless otherwise noted. • Go directly to contents or index topics by clicking on them. • Your Intuos4 Wireless tablet introduces you to the various features of your wireless pen tablet and input tools.
Contents Index 7 NAVIGATING THE MANUAL Use the navigation controls to move through the manual. Go to front page. Contents Index Go to table of contents. Go to index. Go back to previous view. Page back, or page forward. topic Go to topic. Topic continued. Adobe® Reader® provides additional tools for using and printing the manual. See the Adobe Reader help for more information.
Contents Index 8 YOUR INTUOS4 WIRELESS TABLET This section introduces you to the Intuos4 Wireless professional pen tablet. Intuos4 consists of two basic elements: a wireless tablet that serves as your work area, and the input tools you use on the tablet. The quickest way to learn about Intuos4 is to become familiar with its appearance and features.
Contents Index 9 USB charging cable To charge Intuos4, first plug the USB charging cable into the tablet. Connect the other cable end to a USB port located directly on your computer, or to a powered USB hub. See charging the battery. You can work while charging. See USB data connection. Power switch and indicator Slide switch to turn tablet on and off. Indicator shows red when the switch is in the on position. Switch must be in the on position to use tablet. USB port Power input and data connection.
Contents Index 10 INTUOS4 PEN All Intuos4 input tools are cordless and battery free. Pen stand Unscrew the base to access a nib extraction tool and assorted replacement nibs. Eraser Grip area DuoSwitch (rocker style side switch) Replaceable nib (pen tip) Nib extractor Intuos4 Grip Pen To personalize your pen, unscrew the tip cone and replace the colored ring with one of another color (included).
Contents Index 11 BATTERY ACTIVATION Your wireless pen tablet uses a rechargeable Lithium-Ion (Li-Ion) battery. Before you can charge or work with Intuos4 you must first remove the insulating safety tag from between the battery and tablet contacts. 1. Turn the wireless tablet upside down and open the battery cover. Use your fingernail to press inward on the latch bar and flip the cover outward to open. 2.
Contents Index 12 To check the current battery charge status, open the Wacom Tablet control panel and look at the tablet icon in the TABLET list of the control panel. See working with tablet properties. • To maximize battery operation time, consider turning off the ExpressKeys display (see advanced options). • When you are done working, turn off the tablet using the tablet power switch in order to conserve battery power.
Contents Index 13 POWER SAVING FEATURES Intuos4 uses a number of power saving features designed to conserve the tablet battery charge and improve performance. • • Auto power save mode: Automatically reduces power to the Touch Ring status LEDs and ExpressKeys display as follows: 1 minute no user input: Low LED and ExpressKeys display brightness 2.
Contents Index 14 BATTERY STATUS AND WIRELESS CONNECTION LIGHTS Observe the battery status and wireless connection lights to check the operational status of the tablet: BATTERY STATUS LIGHT TABLET AND BATTERY STATUS Green Red Red, flashing High battery charge (35% to 100%) remaining. Low battery charge (15% - 34%) remaining. Very low battery charge (less than 15%) remaining. Off You need to recharge the battery now! Tablet has been turned off either manually or automatically, or no battery charge.
Contents Index 15 WIRELESS CONNECTION The Intuos4 pen tablet connects to your computer via a wireless Bluetooth connection. Bluetooth is a radio-frequency technology, so it is not necessary for Intuos4 to be “in sight” of the Bluetooth antenna on your computer. The radio frequency can pass through non-metallic objects like desks. Important: Intuos4 is a Class 2 Bluetooth enabled device, and can operate for up to 10 meters (33 feet) from the Bluetooth antenna of your computer.
Contents Index 16 ESTABLISHING A BLUETOOTH CONNECTION Before connecting the tablet, ensure your computer has a working Bluetooth configuration that supports the Human Interface Device (HID) profile. If your computer does not have built-in Bluetooth support, obtain and install a commercially available USB-to-Bluetooth adapter (dongle). The process whereby Intuos4 and the computer discover one another for the “first” time is called “pairing”. The following is an overview.
Contents Index 17 If you have not already done so, install the Wacom tablet driver software. Insert the Intuos installation CD into your computer’s CD-ROM drive, click on the INSTALL TABLET link, and follow the prompts to install the driver software. Important: Remember that the Intuos4 Wireless tablet driver software must be installed before you can work with full tablet functionality and features such as pressure sensitivity with the pen.
Contents Index 18 OPTIMIZING THE BLUETOOTH CONNECTION If your screen cursor lags behind the pen movement on the tablet or frequently “jumps” about, or if you see excessive straight line segments when drawing in graphics applications, then your Bluetooth connection may not be able to transmit all of the data from the tablet with the necessary speed.
Contents Index 19 BEFORE YOU GET STARTED This section provides information that will help you work more comfortably with the tablet, and to better understand how you and the tablet interact with your computer. Ergonomics Configuring the tablet orientation Understanding the tablet active area Working with multiple monitors ERGONOMICS To minimize fatigue, comfortably organize your work area. Position your tablet, input tools, and keyboard for easy access without unnecessary reaching.
Contents Index 20 CONFIGURING THE TABLET ORIENTATION You are prompted to choose a default tablet orientation when installing the tablet using the Intuos installation CD. At the log-in and user switching screens, the tablet orientation will use the default setting selected when the driver was installed. To change the default orientation, you must re-install the driver from the Intuos installation CD. You can also change how your tablet is oriented using the following procedure.
Contents Index 21 UNDERSTANDING THE TABLET ACTIVE AREA Your Intous4 pen and other input tools work only on the active area of the tablet. Wherever you place the pen on the tablet, the screen cursor (pointer) will appear at the corresponding point on the screen. The screen cursor indicates pen position, and follows the movement of the pen across the tablet surface. This is the default setting for the pen. Learn about using the Grip Pen.
Contents Index 22 WORKING WITH MULTIPLE MONITORS If your computer is equipped with more than one monitor, Intuos4 will map to the monitors based upon how they are configured in the display properties control panel. • If more than one monitor is in use and you are in extended monitor mode, the tablet maps to all monitors as if they were one large display. The below image illustrates a tablet mapping to the entire system desktop, which is displayed on two monitors.
Contents Index 23 WORKING WITH INTUOS4 This section describes how to use your tablet and input tools and includes exercises for new users. If you are new to using a pen tablet and tablet input tools, read the following sections. Using the Grip Pen Working with the tablet USING THE GRIP PEN The pen is cordless, battery free, and pressure sensitive. There are four basic techniques for using the pen on the active area of the tablet: pointing, clicking, double-clicking, and dragging.
Contents Index 24 HOLDING THE PEN Hold the Grip Pen like you would a normal pen or pencil. Adjust your grip so the side switch is in a convenient location where you can toggle it with your thumb or forefinger, but not accidently press the switch while drawing or navigating with the pen. Tilt the pen in any way that feels most comfortable. Position for drawing and navigating Position for erasing Place the pen stand within easy reach of your tablet.
Contents Index 25 POSITIONING The pen is used to position the cursor (or pointer) on your screen. Lift the pen and place the pen tip on the tablet active area. The cursor will appear at the new location. Move the screen cursor by hovering the pen over the tablet surface. Do this without touching the tablet surface, but while still keeping the pen tip within proximity of the tablet. To select an icon or folder, use your pen to position the screen cursor over the object. Press down to select.
Contents Index 26 CLICKING Click to highlight or select something on the screen. Double-click to open it. Clicking. Tap the pen tip once on the tablet, or press the pen tip on the tablet with enough force to register a click. (There is no audible pen tip “click” sound.) Try clicking on a folder icon by moving the screen cursor over the icon and pressing down on the pen tip. The folder should highlight when you press.
Contents Index 27 USING THE SIDE SWITCH The side switch on the Intuos4 Grip Pen has two programmable functions that can be selected by rocking the switch in either direction. You can use the switch whenever the pen tip is within 10 mm (0.39 inch) of the tablet active area. You do not have to touch the pen tip to the tablet in order to use the switch. The default switch positions are: Upper: DOUBLE CLICK Lower: RIGHT CLICK Tip: Press the upper side switch to double-click.
Contents Index 28 DRAWING WITH PRESSURE SENSITIVITY The pen responds to your hand movements, enabling you to create natural-looking pen and brush strokes. Many graphics applications have drawing tools that respond to the pressure you place on the pen. For example, sliders are used in some applications to vary line characteristics (width, color, and opacity). These characteristics can be controlled much better by the pen’s pressure sensitivity.
Contents Index 29 ERASING The Intuos4 pen eraser works like the eraser on a pencil. You can erase intuitively and naturally in graphics applications that support the pen eraser. When you use the pen eraser, the application will automatically switch to the eraser tool. In applications that support pressure sensitivity, you can select pressuresensitive tools in the application’s tool palette to vary the width and depth of your erasures as you change the amount of pressure you exert upon the pen.
Contents Index 30 WORKING WITH THE TABLET The middle section of the tablet is the working, or active, area for the pen or mouse. Wherever you place your pen on the tablet active area, the screen cursor will appear at a corresponding point on the screen. See using the Grip Pen and using the Intuos4 Mouse for more information. Active area ExpressKeys Press the customizable ExpressKeys to perform frequently used functions or keystrokes, or to emulate button clicks or modifier keys.
Contents Index 31 USING THE EXPRESSKEYS Press individual keys to perform frequently used functions or keystrokes. ExpressKeys can also be used to modify your pen or other input tool properties as you work. The ExpressKeys can also be operated in combination with one another. For example, if you program one key to simulate the CTRL key and another to simulate an ALT keystroke, when you press both keys at the same time a CTRL+ALT is simulated.
Contents Index 32 USING THE TOUCH RING Slide your finger around the ring to zoom in or out, scroll up or down, or to issue the assigned keystroke functions. Example of zooming in Move your finger clockwise along the ring to zoom in or scroll down in most applications. Example of zooming out Move your finger counter-clockwise to zoom out or scroll up. Touch Ring default settings: Setting 1: AUTO SCROLL/ZOOM. Sets the ring to zoom in most graphics applications and scroll in most other applications.
Contents Index 33 CUSTOMIZING INTUOS4 After you master the basics of using Intuos4, you may want to customize the way the tablet or input tools work. This chapter describes how to adjust your tablet and tool settings. Included is information about each control panel tab and some of the more difficult concepts. Many of the sections also contain useful customizing tips. Advanced users can learn how to further optimize Intuos4 by creating application-specific settings.
Contents Index 34 CONTROL PANEL OVERVIEW Use the Wacom Tablet control panel to customize your Intuos4 tablet or input tools. The upper portion of the control panel displays icons representing your TABLET, TOOL, and APPLICATION settings. TOOL settings Choose FUNCTIONS to customize your ExpressKeys, Touch Ring, and Radial Menu settings. Choose GRIP PEN to customize your Intuos4 pen settings. If you have an optional Intuos4 Mouse, choose MOUSE to customize the mouse settings.
Contents Index 35 Control panel lists and tabs: The control panel TABLET, TOOL, and APPLICATION lists allow you to select the tablet, tool, or application for which to change settings. To change tool settings, open the control panel using the tool you wish to customize. The tool will be automatically selected in the TOOL list, and the appropriate tabs will be displayed. If the tool is not automatically selected, choose it from TOOL list.
Contents Index 36 WORKING WITH TABLET PROPERTIES The Wacom Tablet control panel provides you with direct feedback about the power status of your tablet. Each icon within the TABLET list shows the percentage of battery charge remaining for the connected tablet. • A status bar indicates tablet is in use, and shows an approximation of the remaining battery charge. • A warning symbol within the status bar indicates tablet is in use, and the battery charge is nearly empty.
Contents Index 37 CUSTOMIZING THE PEN Use the pen to open the Wacom Tablet control panel. The pen will be selected in the TOOL list and the appropriate tabs will be displayed. If the pen is not automatically selected, choose it from TOOL list. Select a tab and choose from the available options.
Contents Index 38 ADJUSTING TIP FEEL AND DOUBLE-CLICK Select the PEN tab. Customizes the amount of pressure needed to click, draw, or ink. Displays the tip FEEL DETAILS dialog box where you can further customize the tip sensitivity. Press the pen tip on the tablet to test the TIP FEEL setting. Adjust the TIP FEEL so that you can comfortably reach full pressure. Adjusts the size of the double-click area. Drag the slider to OFF to disable double-click assist.
Contents Index 39 ADJUSTING ERASER FEEL Select the ERASER tab. Select the function to perform when using the eraser. Customizes the amount of pressure needed to erase. Displays the eraser FEEL DETAILS dialog box where you can further customize the eraser sensitivity. With your screen cursor positioned over an empty area of your desktop, press the pen’s eraser on the tablet to test the ERASER FEEL setting. Adjust the ERASER FEEL so that you can comfortably reach full pressure.
Contents Index 40 CUSTOMIZING TOOL BUTTONS Select the PEN tab. Select the function to perform when pressing the upper or lower side switch. When you bring the pen tip within 10 mm (0.39 inch) of the tablet surface without touching the tablet and press the upper or lower side switch, the selected function occurs. Tip: To make double-clicking easier, set the side switch to double-click automatically by selecting DOUBLE CLICK. Double-click here to change the function assigned to the pen tip.
Contents Index 41 CUSTOMIZING TILT SENSITIVITY Select the PEN tab. Tilt sensitivity determines how far you must tilt the tool to produce the maximum tilt effect; you need to tilt the pen less at high sensitivity than at low sensitivity. Drag the slider to increase or decrease TILT SENSITIVITY. Then test the new setting in an application that supports tilt. The tilt setting applies to both the tip and eraser of your tool.
Contents Index 42 CUSTOMIZING THE MOUSE BUTTONS Use your Intuos4 Mouse to open the Wacom Tablet control panel. Select the MOUSE tab. Select the function to perform when pressing a button. WHEEL options (SCROLL, KEYSTROKE, or DISABLED) control the fingerwheel function. The default setting is SCROLL. SCROLL When selecting SCROLL, the tab displays custom scroll options. Choose a SCROLLING SPEED to use for each notch of wheel movement.
Contents Index 43 CUSTOMIZING THE TABLET FUNCTIONS To customize the ExpressKeys, Touch Ring, and other tablet features, open the Wacom Tablet control panel and select the FUNCTIONS icon in the TOOL list. Select a tab to customize, and change settings using the available options.
Contents Index 44 CUSTOMIZING THE EXPRESSKEYS When you open the EXPRESSKEYS tab, the current functions are shown in the corresponding pull-down menus. As an additional reference, the tablet ExpressKeys display provides a visual indication of the ExpressKey settings. When using Intuos4, the ExpressKeys display automatically updates to show the key settings for the application that is currently in the foreground. If an ExpressKey has been disabled, there will be no display for that key.
Contents Index 45 CUSTOMIZING THE TOUCH RING When you select the tablet TOUCH RING tab, the currently set Touch Ring functions are displayed. You can customize the Touch Ring to issue zooming, scrolling, or custom keystroke actions. Touch Ring functions can be defined for use with specific applications. Any changes you make on this tab apply to the currently selected icon in the control panel’s APPLICATION list.
Contents Index 46 TABLET TO SCREEN MAPPING Select the MAPPING tab to define the relationship between tool movement on the tablet surface and cursor movement on the monitor screen. By default the entire active area of the tablet maps to the entire monitor. If more than one monitor is in use the tablet will map to all monitors. See working with multiple monitors. MODE options control how the screen cursor moves.
Contents Index 47 When MOUSE MODE is selected, you can decide how you would like the mouse to track. (MOUSE TRACKING options apply only to the Intuos4 Mouse.) • When USE TABLET ORIENTATION is selected, moving the mouse toward the top of the tablet moves the screen cursor up. In this mode the entire active area of the tablet is available for mouse tracking. • When USE MOUSE ORIENTATION is selected, moving the mouse forward moves the screen cursor up.
Contents Index 48 ORIENTATION From the MAPPING tab, you can choose a different tablet ORIENTATION and then physically rotate your tablet to match the selection you have made. This feature allows you to set up the tablet controls for left- or righthanded use, or to configure your tablet to work with a tall monitor. See configuring the tablet orientation.
Contents Index 49 SCREEN AREA Use the MAPPING tab SCREEN AREA options to define the portion of the display screen to which your tablet will map. FULL MONITOR PORTION... Maps the entire monitor(s) area. This is the default setting. See also working with multiple monitors. Maps the entire area of a single monitor that you choose. If more than one monitor is connected to your system, an option will be available for each detected monitor. Selecting PORTION... brings up the PORTION OF SCREEN dialog box.
Contents Index 50 FORCE PROPORTIONS In the MAPPING tab, check or uncheck the FORCE PROPORTIONS box to determine the tablet to screen mapping relationship. When FORCE PROPORTIONS is unchecked, the correct scale or proportions are not maintained. The selected tablet area is mapped to the selected display area. Drawing a circle on the tablet may create an ellipse on the display screen. This is the default setting for all tools.
Contents Index 51 BUTTON FUNCTIONS The following options are available for tool and tablet settings. Not all options are available for all controls. FUNCTION NAME DESCRIPTION CLICKS • CLICK Simulates a primary mouse button click. Be sure at least one button performs this function so you can always navigate and click. • RIGHT CLICK Simulates a right mouse button click, which displays a context menu. • MIDDLE CLICK Simulates a middle mouse button click.
Contents Index 52 FUNCTION NAME DESCRIPTION KEYSTROKE... Enables you to simulate keystrokes. Select this option to display the DEFINE KEYSTROKE dialog box. Enter a keystroke or keystroke combination in the KEYS entry box. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Macintosh).
Contents Index 53 FUNCTION NAME DESCRIPTION MODIFIER... Enables you to simulate modifier key(s) (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Macintosh). Many applications use modifier keys to constrain the size or placement of objects. Choose one or more modifier key options. Select the CLICK box if you want a mouse click to occur whenever you press the tool button. RADIAL MENU Displays a Radial Menu on your screen.
Contents Index 54 FUNCTION NAME DESCRIPTION AUTO SCROLL/ZOOM Sets the Touch Ring to zoom in most graphics applications and scroll in most other applications. SCROLL Sets the Touch Ring for scrolling only action. ZOOM Sets the Touch Ring for zooming only action. SHOW DESKTOP Minimizes all open windows to display a clean desktop. SWITCH APPLICATION Brings up the application switching dialog with focus on the next open application.
Contents Index 55 FUNCTION NAME DESCRIPTION DISPLAY TOGGLE For multiple monitor systems. Enables you to toggle the current tablet mapping and screen cursor between different displays when you press an ExpressKey that has been assigned this function. See working with Display Toggle. MODE TOGGLE... Toggles between PEN MODE and MOUSE MODE. When first setting a tool button to MODE TOGGLE..., the MOUSE MODE dialog box is displayed where you can adjust the mouse acceleration and speed.
Contents FUNCTION NAME Index 56 DESCRIPTION TABLET PC • TABLET PC INPUT PANEL (Tablet PCs, and Windows 7 and Vista systems that support the Tablet PC Input Panel.) Opens the Tablet PC Input Panel when you press a tool button set to this function. • JOURNAL (Windows 7, Vista, and Tablet PC systems that include Microsoft Journal.) Opens Microsoft Journal. • TABLET PC DEFINED (Tablet PCs, and Windows 7 and Vista systems that support the Tablet PC Input Panel.
Contents Index 57 USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a circular pop-up menu that provides quick access to editing, navigation, media control functions, and more. • To display the Radial Menu, set a tool button or ExpressKey to the RADIAL MENU function. Whenever you press that button, the Radial Menu is displayed centered at the screen cursor position. • The hierarchical Radial Menu appears in circular format, extending over the entire desktop.
Contents Index 58 WORKING WITH DISPLAY TOGGLE DISPLAY TOGGLE is available only on multiple monitor systems. This feature allows you to work with your tablet on all displays or on one display at a time. (See working with multiple monitors.) After setting an ExpressKey to DISPLAY TOGGLE, you can then press that button to sequentially toggle the current tablet mapping between a base mapping (the current setting from the MAPPING tab) and other monitors. For example: 1.
Contents Index 59 In the Wacom Tablet control panel, the DISPLAY TOGGLE tab is automatically available when the Intuos4 tablet is installed on a multi-monitor system. This tab lets you set which monitor(s) will be included in the toggle sequence. On the DISPLAY TOGGLE tab all monitors are selected in the toggle sequence by default. Uncheck any monitor you want removed from the toggle sequence. • The base mapping is the tablet and display mapping that is defined in the MAPPING tab.
Contents Index 60 WORKING WITH MULTIPLE TOOLS The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your Intuos4 tools. The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool are displayed. Select a tool to change its settings. The TOOL list displays an icon for the tablet FUNCTIONS and the different tools that have been used on the tablet.
Contents Index 61 APPLICATION-SPECIFIC SETTINGS You can customize your Intuos4 tools for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The APPLICATION list enables you to add an individual application to the list and then customize your tool settings for that application.
Contents Index 62 CREATING AN APPLICATION-SPECIFIC SETTING First choose the tablet and tool for which you want to create an application-specific setting. Then click on the APPLICATION list’s [ + ] button to display the ADD APPLICATION FOR CUSTOM SETTINGS dialog box. Choose from one of two methods to select an application: • Open the application for which you want to create custom settings, and then select that application from the CURRENTLY OPEN APPLICATIONS box.
Contents Index 63 TROUBLESHOOTING Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review the troubleshooting procedures in this chapter. 2. Look in the troubleshooting tables. Your problem may be described there and you can try the solution offered. 3.
Contents Index 64 TESTING YOUR TABLET Turn on your computer and wait until the system has fully loaded. Ensure that your computer has a working Bluetooth connection, either through built-in Bluetooth support or a USB-to-Bluetooth adapter (dongle). 1. Check the tablet connection in USB mode. A tablet status LED will light whenever the tablet is properly connected via the USB cable and your computer has registered it as a USB device.
Contents Index 65 3. If necessary, troubleshoot the Bluetooth connection as follows: • Move the tablet closer to the antenna. Make sure there are no metal or other high density obstructions in the line of sight between the tablet and Bluetooth antenna. • If you are using a computer with a built-in Bluetooth module, ensure it is enabled and working. If using a USB-to-Bluetooth adapter (dongle), be sure it is plugged into an active USB port on your computer and working.
Contents Index 66 TESTING YOUR TOOLS If an input tool does not work as you expect, first open the Wacom Tablet control panel and check the assigned functions or reset the tool to its default condition. To quickly return a tool to the default settings, remove it from the TOOL list by clicking on the control panel list’s [ – ] button. After the tool has been removed, place it back onto the tablet. The tool will be added back to the TOOL list with its default settings.
Contents Index 67 TESTING A PEN 1. While observing the POINTING DEVICE INFO column, bring your Intuos4 tool within 10 mm (0.39 inch) of the tablet active area. A value for PROXIMITY, the DEVICE NAME, DEVICE TYPE, and a DEVICE S/N (serial number) should be displayed. If you have more than one tablet connected to your system, be sure you have selected the TABLET for which you are testing your tools from the TABLET INFO column. 2. Move your tool along the tablet surface.
Contents Index 68 TESTING THE TOUCH RING 1. With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test the tablet Touch Ring. If you have more than one tablet connected to your system, be sure you have selected the tablet you are testing from the TABLET INFO column. 2. Slide your finger around the entire circumference of the Touch Ring. As you touch and move your finger along the Touch Ring, a LEFT TOUCH number will indicate your current finger position on the Touch Ring. 3.
Contents Index 69 TESTING THE OPTIONAL MOUSE 1. With the DIAGNOSTICS dialog box open, place the Intuos4 Mouse on the tablet’s active area and test by clicking each mouse button. A tablet status LED should brighten, and the SWITCHES state should change for each button you click. 4 1 2 3 5 2. When the DIAGNOSTICS dialog box is first opened the WHEEL status should be 0. Move the fingerwheel backward. The WHEEL status should change from 0 to +1. 3. Move the fingerwheel forward.
Contents Index 70 TROUBLESHOOTING TABLES If you encounter problems with your Intuos4 tools or tablet, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure to check the Read Me file for the latest information updates. For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport.
Contents The battery status light does not come on after moving the power switch to the on position. When pairing the tablet, the tablet does not appear in the list of available devices to pair. Index 71 Try again. If the light does not come on after repeated attempts, your battery charge may be too low. Connect the USB cable directly to a powered USB port on your computer or powered USB hub.
Contents After switching on the tablet, the battery status light remains on but the screen cursor cannot be moved with the pen. Index 72 • Review Using the Grip Pen to be sure you are using the tool correctly. • Switch the tablet power off, then back on. • If your battery charge is low, plug in the USB cable to a primary USB port (located directly on your computer) or to a powered USB hub. • Reset the tablet by disconnecting both the battery and the USB cable for at least 10 seconds.
Contents The tablet charging process seems to stop whenever the computer enters sleep mode. When using the pen to operate the Touch Ring, the Touch Ring does not work well. The pen works only in MOUSE MODE, and does not draw or ink with pressure sensitivity. Index 73 As required, adjust your system power or energy saver settings so that the computer does not enter sleep mode while the tablet is charging. The Touch Ring is designed to be used with your finger, and does not work with the pen tip.
Contents You notice a screen delay at the beginning of pen or inking strokes. You have to press hard with the pen when clicking, drawing, or writing. The pen tip does not function. Index 74 Open the Wacom Tablet control panel and go to the PEN tab. Try decreasing the TIP DOUBLE CLICK DISTANCE (see adjusting tip feel and double-click). If that does not work, try dragging the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off doubleclick assist.
Contents The screen cursor “jumps” back. Cannot move the cursor (pointer) where you want to on the screen, or the line you are drawing does not line up with the location of the cursor in paint applications. The computer does not go to sleep. When using the tablet the screen cursor is very erratic or “jumps” around. When using the tablet, the screen cursor or pen strokes seem to lag or skip in some applications.
Contents When working in some applications, the ExpressKeys or Touch Ring perform a different function than what is set in the Wacom Tablet control panel. The tablet is set to EXPRESSKEYS RIGHT (or EXPRESSKEYS LEFT), but at the log-in screen the tablet seems to work upside down. Index 76 Some applications can override and control the ExpressKey and Touch Ring functions.
Contents Index 77 MAC-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created. The tablet was not detected at startup. If you are using a wireless connection, make sure the Bluetooth wireless connection to your tablet is active. Check also that the tablet wireless connection light and a tablet status LED are illuminated. From the GO menu, select the UTILITIES folder and launch the SYSTEM PROFILER.
Contents You suspect the tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Index 78 Use the Wacom Tablet Utility to work with your preferences. Close any open applications. Open the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY. • It is a good idea to first back up your tablet preferences. In the WACOM TABLET UTILITY dialog box, select CURRENT USER or ALL USERS. Then click BACKUP...
Contents Index 79 TECHNICAL SUPPORT OPTIONS If you have a problem with your Wacom tablet, first check the tablet installation guide to be sure the unit is installed correctly. Then review the troubleshooting procedures. If you cannot find the answer in this manual, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Intuos installation CD).
Contents Index 80 OBTAINING DRIVER DOWNLOADS Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between Intuos4 and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver (when available) from the Internet. USA, Canada, Central and South America Worldwide Web: http://www.wacom.com/productsupport Software updates.
Contents Index 81 APPENDIX This section contains a variety of information: tips on caring for your tablet and tools, instructions on how to uninstall the tablet software, your license and warranty, and more.
Contents Index 82 BATTERY LIFE INFORMATION All batteries age over time and gradually lose their ability to hold a charge. The typical life span of a Li-Ion battery is two to three years, whether it is used or not. You will need to purchase a new tablet battery when it is no longer capable of holding an adequate charge. For information on ordering a replacement battery, see ordering parts and accessories. Batteries can also be purchased at various retail outlets.
Contents Index 83 REPLACING THE TABLET BATTERY If your tablet battery has exceeded its life span and can no longer be charged or no longer holds a charge, it will need to be replaced. Be sure to use only the rechargeable Lithium-Ion (Li-Ion) battery designed for your tablet. For information on ordering a replacement battery, see ordering parts and accessories. Batteries can also be purchased at various retail outlets. Important: Only use a Wacom battery specified for your tablet.
Contents Index 84 REPLACING THE PEN TIP The pen tip (nib) will wear with normal use. Excessive pressure will cause it to wear sooner. Replace the nib when it gets too short (less than 1 mm (0.04 inch)) or develops a flat point. 1. Unscrew the pen stand base to access the nib extraction tool and replacement nibs. Nib extractor Replacement nibs • 5 standard nibs, black • 1 flex nib, white and black • 1 stroke nib, white • 3 hard felt nibs, gray 2.
Contents Index 85 UNINSTALLING THE SOFTWARE Follow the appropriate procedure below to remove the Wacom tablet driver software from your system. Important: When you remove the Wacom tablet software from your system, your Wacom tablet will no longer operate with full tablet functionality but will continue to function as a mouse device. Windows 7 and Vista: Click on the Windows START button and choose CONTROL PANEL. In the CONTROL PANEL window, click on UNINSTALL A PROGRAM.
Contents Index 86 CHANGING THE TABLET MODE OPTIONS Within the control panel’s TABLET list, double-click on the tablet icon to display the TABLET dialog box. The TABLET mode settings apply to all tools and applications. If desired, enter a new name to be used for the tablet icon. STANDARD MODE is recommended for graphics applications, and is the default condition. Choose RECOGNITION MODE for the maximum data rate. Required by some handwriting recognition software.
Contents Index 87 ADVANCED OPTIONS Click on the Wacom Tablet control panel OPTIONS... button to access the advanced OPTIONS dialog box. SIDE SWITCH MODE changes the way you use the pen when making right clicks or other click functions. Select: • HOVER CLICK to perform click functions without touching the pen tip to the tablet surface. Hover click • CLICK & TAP to enable the precise placement of click functions.
Contents Index 88 OPTIMIZING THE EXPRESSKEYS DISPLAY The pen tablet ExpressKeys display uses Organic Light-Emitting Diodes (OLEDs). Although the display has been designed to provide reliable performance for many years, you may eventually notice a decrease in luminosity for pixels that are lit over extended periods of time. To minimize the appearance of different pixel brightnesses due to this effect, adjust the EXPRESSKEY DISPLAY BRIGHTNESS option to the lowest comfortable light level.
Contents Index 89 USING THE OPTIONAL INTUOS4 MOUSE The Intuos4 Mouse is cordless, battery free, and works on any Intuos4 tablet. The mouse is an optional accessory, and product configurations may vary. Fingerwheel Can be rolled, or pressed for an additional button function. • Roll the fingerwheel to scroll in most windows and applications. Move the wheel forward to scroll up, and back to scroll down. • Press down on the wheel to perform a MIDDLE CLICK.
Contents Index 90 USING THE OPTIONAL AIRBRUSH AND ART PEN The optional Intuos4 Airbrush works like the Grip Pen, but also includes a fingerwheel for an additional degree of control. With proper software support, you can simulate realistic airbrushing. For example, tilting the Airbrush can cause the spray pattern to elongate and feather out. Rolling the fingerwheel adjusts the spray intensity, and pressure on the tip controls the brush size. Hold the Airbrush with your thumb and middle finger.
Contents Index 91 PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista provide extensive support for pen* and touch input. When using the professional pen tablet with a computer running Windows 7 or Vista, your experience is enhanced by powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with the Intuos4 pen. • Note taking.
Contents Index 92 ABOUT THE WINDOWS TABLET PC INPUT PANEL The Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Intuos4 pen. There are different ways to launch the Input Panel: • Click on the Input Panel icon which appears when you move the screen cursor into a text entry area. • Click on the Input Panel tab, located by default on the left edge of the display screen.
Contents Index 93 PRODUCT SPECIFICATIONS INTUOS4 WIRELESS TABLET (MODEL PTK-540WL) Technology Electro-magnetic resonance Function display 128 x 64 dot (x2), white Active area (W x D) 203.2 x 127 mm (8.0 x 5.0 in) Physical size (W x D x H) 363 x 253 x 15 mm (14.3 x 10.0 x 0.6 in), approximately Weight 900 g (2 lb), approximately (with battery) Aspect ratio 16 : 10 Coordinate resolution 200 lpmm (5080 lpi) Accuracy, pen +/- 0.25 mm (0.010 in) Accuracy, mouse +/- 0.5 mm (0.
Contents Index 94 INTUOS4 GRIP PEN (MODEL KP-501E-01) Pen tip travel 1.0 mm (0.04 in) or less Pressure levels 2048 levels Eraser tip travel 2.0 mm (0.08 in), approximately Physical size (L x D) 156.5 x 14.9 mm (6.17 x 0.59 in) Weight 17 g (0.60 oz), approximately INTUOS4 MOUSE (MODEL KC-100) Physical size (L x D x H) 102.9 x 61.8 x 38.6 mm (4.05 x 2.43 x 1.52 in) Weight 83 g (2.9 oz), approximately Button stroke Less than 1.3 mm (0.
Contents Index 95 INTUOS4 INKING PEN (MODEL KP-130-01) Pen tip travel 0.2 mm (0.008 in) or less Pressure levels 2048 levels Physical size (L x D) 151.5 x 12.5 mm (5.97 x 0.49 in) Weight 12 g (0.42 oz), approximately The Inking Pen is an optional accessory. INTUOS4 ART PEN (MODEL KP-701E-01) Pen tip travel 1.0 mm (0.04 in) or less Pressure levels 2048 levels Eraser tip travel 2.0 mm (0.08 in), approximately Barrel rotation 360 degrees Physical size (L x D) 156.3 x 15.9 mm (6.16 x 0.
Contents Index 96 PRODUCT INFORMATION To learn more about Intuos4, and about which software applications are currently tablet enhanced to support the pressure sensitivity, tilt sensitivity, eraser, and other special functionality of your professional pen tablet and tools, visit the Wacom web site for your region: USA, Canada, Central and South America http://www.wacom.com/productinfo Europe, Middle East and Africa http://www.wacom.eu Japan http://tablet.wacom.co.
Contents Index 97 AVAILABLE PARTS AND ACCESSORIES Intuos4 Grip Pen (KP-501E-01). Sensitive to pressure and tilt, the Grip Pen is an all-purpose tool for drawing, erasing, and mouse operations. The easy-to-use DuoSwitch gives you two programmable switch functions. The pressure-sensitive pen has an ergonomically waisted grip area, optimum weight and balance, and superior tip sensitivity, making it the most natural freehand tool.
Contents Index DESCRIPTION 98 PART NUMBER Replacement nibs for Grip Pen, Airbrush, or Classic Pen Standard nib – firm, plastic nib, black, qty 5 ACK-20001 Stroke nib – spring loaded nib, more of a “brush-like” feel, qty 5 ACK-20002 Felt nib – softer nib for a “pencil or marker on paper” feel, qty 5 ACK-20003 Flex nib – a flexible, elastomeric nib, that provides a “higher friction” feel, qty 5 ACK-20004 Felt nib, chisel tip, qty 5 ACK-20005 Nib set, for Art Pen ACK-20006 Pen grip, standard f
Contents Index 99 RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception. FCC NOTICE This device complies with Part 15 of the FCC Rules.
Contents Index 100 INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numérique de la classe (B) est conforme à la norme NMB-003 du Canada.
Contents Index 101 PRECAUTIONS Warnings Safety precautions for Lithium-Ion batteries Cautions WARNINGS • • • • • • • Do not place or leave the pen tablet or input tool(s) within reach of children. If your product is used improperly there is a potential for accident or human injury. Prevent children from swallowing the pen nib or side switch. The pen nib, side switch, or other movable parts may accidentally be pulled out if children are biting on them.
Contents Index 102 SAFETY PRECAUTIONS FOR LITHIUM-ION BATTERIES Always follow proper use and handling of the tablet battery: • Do not abuse the battery in any manner. Puncturing, crushing, heating, exposure to water or fire, disassembly, shorting the terminals, or other types of abuse may cause the battery to explode or ignite, and potentially cause a fire or personal injury. • Use only the correct battery provided by Wacom and be careful not to drop it on hard surfaces.
Contents Index 103 CAUTIONS • • • • • • Do not place or use this product on an unstable surface or workspace. Do not place this product on a shaky, inclined, or vibrating surface. It may drop or fall off, causing damage to the product or human injury. When cleaning your pen tablet, power off the unit by moving the power switch to the off position and unplugging the USB connector from between the pen tablet and your computer.
Contents Index 104 LICENSE AND WARRANTIES (WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST) SOFTWARE LICENSE This legal document is an agreement between you, the end-user, and Wacom Technology Corporation (Wacom). 1. Grant of License. The enclosed product includes computer programs embedded in firmware and accompanying diskette or CD-ROM (the “Software”).
Contents Index 105 Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with Wacom’s storage instructions.
Contents Index 106 WARRANTY ON SALES OUTSIDE OF THE U.S.A. AND CANADA For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from the date of original retail purchase. Upon discovery of a defect in the product, except in the Software, within the Warranty Period you should contact your local dealer or distributor. In all other respects the terms of the warranty as set forth above apply to such sales.
Contents Index 107 LICENCE WARRANTY CONDITIONS (EUROPE, AFRICA AND MIDDLE EAST) SOFTWARE LICENCE AGREEMENT Important customer information The scope of delivery of this product covers copyright-protected computer programs ("software"), which are the inalienable intellectual property of WACOM Europe GmbH ("WACOM"). This software is an integral component of the product and is also held on the associated data carrier.
Contents Index 108 The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees, or in case of fraudulent behaviour on the part of WACOM, nor for damages arising from wilful or grossly negligent behaviour on the part of WACOM, from damages leading to loss of life, personal injury or sickness or in the case of binding legal provisions.
Contents Index 109 Any descriptions, drawings, specifications, samples, models, notifications or similar material provided in connection with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to or fulfils the customer's requirements. If this product is faulty, the purchaser shall be entitled to assert legal claims against the vendor for liability due to defects. These legal rights against the vendor are not limited by the existing warranty.
Contents Index 110 GLOSSARY Active area. The drawing area of the tablet where your Intuos4 tools are detected. Application-specific settings. Intuos4 tool and tablet settings that have been customized for individual applications. The Wacom Tablet control panel enables you to customize a tool to behave uniquely in different applications. Application-specific settings are in effect whenever you use the application. Aspect. The ratio between the vertical and horizontal dimension of the tablet or display.
Contents Index 111 Fingerwheel. The control wheel on the Intuos4 Mouse and optional Airbrush. Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark-up.
Contents Index 112 Radial Menu. A hierarchical menu (in radial format). Each level of the menu consists of eight menu slices which may contain various features and options to choose from. You can customize the buttons of your Intuos4 tools or tablet to display this menu. Screen cursor. The pointer on the display screen. Screen cursors come in different shapes (such as an I-beam, arrow, or box), depending on which application you are running. Tablet PC Input Panel (TIP).
Contents Index 113 INDEX About the manual Accessories and parts available ordering Active area, understanding Adding a new tool Airbrush holding replacing the tip using applications, using integrated Application-specific settings changing creating removing Art Pen, using Battery activation charging life, information management replacing status light warnings Bluetooth connection, optimizing Button functions Care, for tools and tablet Cautions CE declaration Clicking, how to Connecting wirelessly Connecti
Contents Index Erasing 29 Ergonomics 19 ExpressKeys customizing 44 display optimization 88 testing 68 using 31 Eye-hand coordination exercise 29 FCC notice 99 Features control panel 34 pen 10 power saving 13 tablet 8 Fingerwheel, mouse, using 89 Force proportions 50 Functions, button 51 General problems, troubleshooting 72 Holding Airbrush 90 pen 24 Industry Canada notice 100 Information, product 96 Installing multiple tablets 86 tablet 81 Linking, to computer 16 Macintosh-specific problems, troubleshooti
Contents Side switch, using Software driver downloads uninstalling Specifications, product Airbrush Art Pen Classic Pen Grip Pen Inking Pen Intuos4 Wireless tablet mouse Tablet area battery activation battery and power management battery status light charging the battery connecting to your computer customizing ExpressKeys customizing testing using features installation mode options, changing orientation physical configuration power saving features preferences, managing properties, working with replacing ba
Contents Index 116 WACOM INTERNATIONAL OFFICES WACOM TECHNOLOGY CORPORATION WACOM EUROPE GMBH 1311 SE Cardinal Court Europark Fichtenhain A9 Vancouver, WA 98683 47807 Krefeld U.S.A. Germany Telephone: +1.360.896.9833 Telephone: +49.(0)2151.3614.0 Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111 WACOM CO., LTD. JAPAN MARKETING AND SALES DIVISION WACOM CO., LTD.