DTF521_Manual.
DTF521_Manual.fm Page 0 Thursday, October 25, 2007 3:46 PM Wacom DTF-521 interactive pen display Installation Guide & User’s Manual English version 2.0 October 25, 2007 Copyright Wacom Co., Ltd., 2007 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
DTF521_Manual.fm Page 1 Thursday, October 25, 2007 3:46 PM INTRODUCTION AND OVERVIEW Wacom® The DTF-521 interactive pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer. The basic components of the DTF-521 include a Wacom pen tablet internally mounted behind a 15.0" diagonal TFT color display, and a Wacom pen.
DTF521_Manual.fm Page 2 Thursday, October 25, 2007 3:46 PM PRECAUTIONS To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
DTF521_Manual.fm Page 3 Thursday, October 25, 2007 3:46 PM USAGE WARNING Only use the power adapter that came with the DTF-521. If a different type of power adapter is used, the DTF-521 will not work properly or may be damaged. Using a different type of power adapter also has the potential to result in fire. Use of a different power adapter will void your warranty. CAUTION Be sure to use a grounded power source when applying power to the DTF-521.
DTF521_Manual.fm Page 4 Thursday, October 25, 2007 3:46 PM CAUTION Do not put heavy articles on the pen display or push against it with a strong force; this may damage the display screen or bend the stand. CAUTION Do not place heavy articles on the DTF-521 cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling. CAUTION If the pen tip becomes sharp or angular, it may damage the coating on the display screen.
DTF521_Manual.fm Page 5 Thursday, October 25, 2007 3:46 PM CONTENTS Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DTF521_Manual.fm Page 6 Thursday, October 25, 2007 3:46 PM Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Testing the DTF-521 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General display problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VGA problems . . . . . . . . . . . . . . .
DTF521_Manual.fm Page 7 Thursday, October 25, 2007 3:46 PM YOUR NEW DTF-521 PACKAGE CONTENTS Carefully unpack all items and place them on a desktop or stable work surface. Verify that your package contents are complete.
DTF521_Manual.fm Page 8 Thursday, October 25, 2007 3:46 PM INTERACTIVE PEN DISPLAY COMPONENTS Your product has many features and components with which you will want to become familiar. FRONT VIEW The display and tablet sensor function as an integrated output and input device. The display supports resolutions up to 1024 x 768 pixels at 16.2 million colors. The tablet sensor reports pen coordinates, pressure, and switch information.
DTF521_Manual.fm Page 9 Thursday, October 25, 2007 3:46 PM REAR VIEW Pen storage compartment For storage, insert one end of the pen into either side of the storage compartment. Then gently press the other end of the pen into the compartment. For removal, press in on either end of the pen. This will pop the opposite end of the pen out of the compartment. You can then remove the pen. Kensington security slot Allows easy attachment of a security cable.
DTF521_Manual.fm Page 10 Thursday, October 25, 2007 3:46 PM INSTALLATION SYSTEM REQUIREMENTS Before installing the DTF-521, make sure your computer meets the following minimum system requirements: • PC. Windows Vista™, Vista X64, XP, XP x64, or 2000. VGA video connector, available USB port, and CD-ROM drive. • Macintosh. OS X, v10.3.9 or greater. VGA video connector, available USB port, and CD-ROM drive. Notes: The DTF-521 can be used alone or with another display.
DTF521_Manual.fm Page 11 Thursday, October 25, 2007 3:46 PM STEP 1: LCD MONITOR INSTALLATION In the first stage of the installation process, the DTF-521 is installed as a monitor on your system. As you work through the first stage of the installation process, please refer to the LCD monitor cabling diagram on the following page when making cable connections. Important: Do not connect the USB data cable until instructed to do so. • Turn off your computer.
DTF521_Manual.fm Page 12 Thursday, October 25, 2007 3:46 PM LCD MONITOR CABLING DIAGRAM Do not attach the USB data cable until instructed to do so. DTF-521, rear view –B– DC IN (12V) ANALOG RGB OUT ANALOG RGB IN –A– VGA cable Video card The ANALOG RGB OUT port is used to connect a second VGA device such as a projector or monitor that mirrors the pen display. Be sure to fully install the DTF-521 hardware and software before connecting a projection device to the unit.
DTF521_Manual.fm Page 13 Thursday, October 25, 2007 3:46 PM • Next, turn on your computer. For Windows systems: The DTF-521 will automatically install as a default monitor. • As necessary, configure the display control panel settings for the proper size and color resolution. The maximum (native) resolution of the DTF-521 is 1024 x 768 pixels. The display size and color resolution may be constrained by the capabilities of your video card. See the video card manufacturer’s documentation for details.
DTF521_Manual.fm Page 14 Thursday, October 25, 2007 3:46 PM STEP 2: PEN TABLET INSTALLATION USB CABLE INSTALLATION Plug the square end of the USB cable into the DTF-521 port labeled USB. Plug the other end into an available USB port on your computer or on a USB hub attached to your computer. See – D – in the diagram below. PEN TABLET CABLING DIAGRAM USB port –D– To USB port Your computer To power adapter. See page 12. DTF-521, rear view To video connection. See page 12.
DTF521_Manual.fm Page 15 Thursday, October 25, 2007 3:46 PM SOFTWARE INSTALLATION IMPORTANT: You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality. To install the tablet software: • • Save your work and close all open applications. Temporarily disable any virus protection programs. • • • Click on the INSTALL TABLET link and follow the prompts to install the driver software. • Be sure to check the Read Me file for updated information.
DTF521_Manual.fm Page 16 Thursday, October 25, 2007 3:46 PM WORKING WITH YOUR DTF-521 As you work with the DTF-521 interactive pen display you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Because the DTF-521 surface will be a little higher than your desk, consider adjusting the height of your desk or chair to assure comfortable use of the device. SETTING UP YOUR WORK AREA To minimize fatigue, organize your work area so you can work comfortably.
DTF521_Manual.fm Page 17 Thursday, October 25, 2007 3:46 PM USING THE PEN The Wacom pen is cordless, battery-free, and senses the amount of pressure you apply to the tip. Hold the pen like you would a normal pen or pencil. Make sure the programmable DuoSwitch is in a convenient location where you can toggle it with your thumb or forefinger, but not accidentally press it while writing or drawing.
DTF521_Manual.fm Page 18 Thursday, October 25, 2007 3:46 PM PEN OPERATIONS Pointing and selecting: Move the pen above the DTF-521 display screen to position the screen cursor. The pen tip needs to be within 5 mm (0.2 inch) of the display screen surface; you do not need to touch the display surface to move the screen cursor. The cursor jumps to the location where you place the pen (absolute positioning). Press the pen tip on the display screen to make a selection.
DTF521_Manual.fm Page 19 Thursday, October 25, 2007 3:46 PM CUSTOMIZING After you master the basics of using your pen on the DTF-521 interactive pen display, you may want to customize the way the pen works. The Pen Tablet control panel makes it easy to customize the DTF-521 and pen. OPENING THE CONTROL PANEL To open the control panel, use the DTF-521 pen on the pen display: Windows. Click on the Windows START button and choose ALL PROGRAMS. (For Windows 2000, choose the PROGRAMS group.
DTF521_Manual.fm Page 20 Thursday, October 25, 2007 3:46 PM CONTROL PANEL OVERVIEW Use the Pen Tablet control panel to customize your product. Experiment with different settings to find what works best for you. Any changes you make will take effect immediately, but you can always click DEFAULT to return to the factory settings. Tool tips are available for most control panel items. Position the screen cursor over an item and let it rest there; in a few moments the Tool Tip will pop up.
DTF521_Manual.fm Page 21 Thursday, October 25, 2007 3:46 PM You can change the SIDE SWITCH MODE for the way you like to use the pen when making right-clicks or other click functions. Click on the ADVANCED button. In the dialog box that appears: • Select HOVER CLICK to perform click functions without touching the pen tip to the tablet surface. • When CLICK & TAP is selected, you must first press the pen button and then touch the pen tip to the tablet surface in order to perform a click function.
DTF521_Manual.fm Page 22 Thursday, October 25, 2007 3:46 PM CALIBRATING THE DTF-521 You must calibrate the pen display tablet in order to align the screen cursor position with the position of the pen on the display screen. This is required to adjust for parallax caused by the display screen cover glass and coating. Set the DTF-521 in its working position, then follow the procedure below. Important: Make sure the display is properly adjusted before calibrating the tablet.
DTF521_Manual.fm Page 23 Thursday, October 25, 2007 3:46 PM CUSTOMIZING THE POP-UP MENU Use the POP-UP MENU tab to define the available functions on the Pop-up Menu list. To display the Pop-up Menu, set a pen button to the POP-UP MENU function. Whenever you press that button, the Pop-up Menu is displayed. Select from available items in the Pop-up Menu by clicking on them. To close the Pop-up Menu without making a selection, click outside of the Pop-up Menu.
DTF521_Manual.fm Page 24 Thursday, October 25, 2007 3:46 PM CONTROL PANEL DETAILS ADJUSTING DOUBLE-CLICK Double-clicking with the pen tip can be made easier by expanding the tap area that accepts a doubleclick (the double-click distance), or by using the pen’s side switch to automatically double-click when pressed. A large double-click distance may cause a delay at the beginning of your brushstrokes in some drawing applications.
DTF521_Manual.fm Page 25 Thursday, October 25, 2007 3:46 PM TABLET PC INPUT PANEL. (Tablet PCs and Windows Vista systems that support the Tablet PC Input Panel.) Opens the Tablet PC Input Panel when you press a tool button set to this function. JOURNAL. (Windows Vista and Tablet PC systems that include Microsoft Journal.) Opens Microsoft Journal. POP-UP MENU. Displays a Pop-up Menu on your screen. See Customizing the Pop-up Menu on page 23 for more information. ERASE.
DTF521_Manual.fm Page 26 Thursday, October 25, 2007 3:46 PM KEYSTROKE.... Enables you to simulate keystrokes. Selecting this option displays the DEFINE KEYSTROKE dialog box where you can enter a keystroke or keystroke sequence to play back. You can manually enter a keystroke or keystroke combination in the KEYS entry box.
DTF521_Manual.fm Page 27 Thursday, October 25, 2007 3:46 PM ADJUSTING THE DISPLAY FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS Factory presets: For optimal display quality, set your video card to the DTF-521’s native resolution of 1024 x 768 pixels. See page 49 for signal specifications. Auto-sync: The DTF-521 attempts to automatically synchronize to the incoming signal.
DTF521_Manual.fm Page 28 Thursday, October 25, 2007 3:46 PM When you open the OSD menu, the following options are displayed: CONTRAST. Select to increase or decrease image contrast. BRIGHTNESS. Select to increase or decrease image brightness. PHASE. Select to reduce or eliminate horizontal distortion lines. To automatically adjust, use the RESET option. PITCH. Select to reduce or eliminate vertical distortion lines. To automatically adjust, use the RESET option. HORIZONTAL CENTER.
DTF521_Manual.fm Page 29 Thursday, October 25, 2007 3:46 PM BACKLIGHT. Select to increase or decrease the backlight brightness level. LANGUAGE. Select to choose a language option for the OSD. COLOR. Provides color temperature settings for 9300˚, 6500˚, and 5000˚ Kelvin. DIRECT displays the received signal as it is without any adjustment. When DIRECT is selected, the BRIGHTNESS and CONTRAST settings are also set to DIRECT and cannot be adjusted manually.
DTF521_Manual.fm Page 30 Thursday, October 25, 2007 3:46 PM ADJUSTING PITCH AND PHASE Some computers and video cards may not allow the auto-sync function to fully work when the DTF-521 is first connected. If some portion of text appears blurred, adjust pitch and phase by following the procedure below. For crisp images, set the resolution of your video card to 1024 x 768. • • • • • • In the Pen Tablet control panel, select the CALIBRATE tab.
DTF521_Manual.fm Page 31 Thursday, October 25, 2007 3:46 PM POWER SAVING The DTF-521 conforms to VESA and ENERGY STAR® power saving guidelines. When using the DTF-521 with a Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the below power saving parameters. When these power-saving functions are in effect, the screen display is darker than usual.
DTF521_Manual.fm Page 32 Thursday, October 25, 2007 3:46 PM TROUBLESHOOTING Most of the time your pen display tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, continue with the troubleshooting procedures in this chapter. 2.
DTF521_Manual.fm Page 33 Thursday, October 25, 2007 3:46 PM 3. Verify that the tablet and pen are working: • • Press the pen tip against the display and verify that the status LED lights blue. • Be sure that the USB port to which you are connecting has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected the DTF-521 to an active USB port.
DTF521_Manual.fm Page 34 Thursday, October 25, 2007 3:46 PM DISPLAY TROUBLESHOOTING If you encounter problems with the DTF-521 display, refer to the following tables; your problem may be described here and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. GENERAL DISPLAY PROBLEMS No display. The power LED is off.
DTF521_Manual.fm Page 35 Thursday, October 25, 2007 3:46 PM The image appears multiple times on the display. • Do not extend the video cable. Do not use an input selector switch box. When a still image is displayed for a long period of time without refreshing the screen, an afterimage remains for a short period of time. • Use a screen saver or other power management feature. Color quality is inaccurate. • Open the OSD menu, go to the RESET menu and select the RECALL option.
DTF521_Manual.fm Page 36 Thursday, October 25, 2007 3:46 PM PEN TABLET TROUBLESHOOTING If you encounter problems with the DTF-521 pen display, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the DTF-521 Read Me file for the latest information. For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow the links to the FAQs.
DTF521_Manual.fm Page 37 Thursday, October 25, 2007 3:46 PM Double-clicking is difficult. You notice a delay at the beginning of pen strokes. You have to press hard with the pen when clicking, drawing, or writing. The pen tip does not function. The side switch does not work. Be sure you are quickly tapping the display screen twice in the same place on the pen display tablet’s active area. Wacom recommends using the side switch to double-click. Open the Pen Tablet control panel and go to the PEN tab.
DTF521_Manual.fm Page 38 Thursday, October 25, 2007 3:46 PM The pen tip and screen cursor do not properly line up. The screen cursor moves but it does not jump to the pen tip location when the pen is placed on the display screen, and it does not follow the pen tip when the pen is moved across the display. When using the pen display tablet on a multiple monitor system, you cannot use the pen to control the other monitor(s). The line you are drawing does not line up with the location of the screen cursor.
DTF521_Manual.fm Page 39 Thursday, October 25, 2007 3:46 PM You suspect the pen tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Delete the pen tablet preferences as follows: Windows: Click the START icon and select ALL PROGRAMS. Then select TABLET and TABLET PREFERENCE FILE UTILITY. In the dialog box that appears, click on the REMOVE MY PREFERENCE FILE button to delete the preferences for the current user.
DTF521_Manual.fm Page 40 Thursday, October 25, 2007 3:46 PM WINDOWS-SPECIFIC PROBLEMS After changing right- and left-handed settings in the computer’s mouse control panel, the pen tip no longer functions properly. Restart Windows for your Wacom tool settings to be correctly recognized. MACINTOSH-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created. The pen display was not detected at startup.
DTF521_Manual.fm Page 41 Thursday, October 25, 2007 3:46 PM TECHNICAL SUPPORT OPTIONS If you have a problem with your DTF-521 interactive pen display, first check the appropriate Installation section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting procedures. If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD).
DTF521_Manual.fm Page 42 Thursday, October 25, 2007 3:46 PM OBTAINING DRIVER DOWNLOADS Wacom periodically updates the pen tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between your DTF-521 pen display and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver (when available) from the Internet. USA, Canada, Central and South America Worldwide Web: http://www.wacom.
DTF521_Manual.fm Page 43 Thursday, October 25, 2007 3:46 PM APPENDIX CARING FOR THE DTF-521 Keep the pen and the DTF-521 LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep the DTF-521 and pen in a clean, dry place and avoid extremes in temperature. Room temperature is best. The DTF-521 and pen are not made to come apart.
DTF521_Manual.fm Page 44 Thursday, October 25, 2007 3:46 PM REPLACING THE PEN TIP The pen tip (nib) will wear with normal use. Excessive pressure will cause the nib to wear sooner. A worn nib may damage the coating on the DTF-521 display screen. To avoid this, periodic tip replacement is recommended. When the nib gets too short or develops a sharp edge, you can replace it with one of the extra nibs that came with the pen.
DTF521_Manual.fm Page 45 Thursday, October 25, 2007 3:46 PM USING AN ALTERNATE MOUNT OR STAND If you will be using the DTF-521 in an installation that requires the use of an alternate mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto any mount arm or stand conforming to the VESA 75 mm standard. Mounting screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), with a screw clearance depth of 15 mm are required.
DTF521_Manual.fm Page 46 Thursday, October 25, 2007 3:46 PM PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA Microsoft Windows Vista provides extensive support for pen and touch input. When using DTF-521 with a computer running Windows Vista, your experience is enhanced by powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with the Wacom pen. • Note taking.
DTF521_Manual.fm Page 47 Thursday, October 25, 2007 3:46 PM ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL The Windows Vista Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen. There are a number of ways to launch the Input Panel: • Click on the Input Panel icon which appears when you move the screen cursor into a text entry area. • • Click on the Input Panel tab, located by default on the left edge of the display screen.
DTF521_Manual.fm Page 48 Thursday, October 25, 2007 3:46 PM UNINSTALLING THE DTF-521 Follow the appropriate procedure below to remove the Wacom tablet software and the DTF-521 from your system. Windows: 1. Click on the Windows START button and open the CONTROL PANEL. 2. In the CONTROL PANEL window for • Windows Vista: click on UNINSTALL A PROGRAM. In the dialog box that appears, choose the PEN TABLET option and click on the UNINSTALL button. • Windows XP or XP x64: select ADD OR REMOVE PROGRAMS.
DTF521_Manual.fm Page 49 Thursday, October 25, 2007 3:46 PM PRODUCT SPECIFICATIONS GENERAL SPECIFICATIONS Physical dimensions (W x D x H) 344.0 x 300.0 x 49.0 mm (13.6 x 11.8 x 1.9 in), excluding stand Weight 4.6 kg (10.
DTF521_Manual.fm Page 50 Thursday, October 25, 2007 3:46 PM PEN TABLET Reading technology Electromagnetic resonance method Active area 304.1 x 228.1 mm (11.98 x 8.99 in) Resolution 20 lpmm (0.05 mm) (508 lpi (0.002 in)) Accuracy ±1 pixel Reading height 5 mm (0.2 in) Maximum report rate 100 points/sec. Pressure levels 512 levels Communication interface USB v2.0 Integrated USB hub USB v2.
DTF521_Manual.fm Page 51 Thursday, October 25, 2007 3:46 PM RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly – that is, in strict accordance with applicable instructions – it may cause interference with radio and television reception. FEDERAL COMMUNICATIONS COMMISSION (FCC) NOTICE This device complies with Part 15 of the FCC Rules.
DTF521_Manual.fm Page 52 Thursday, October 25, 2007 3:46 PM INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numerique de la classe (B) est conforme a la norme NMB-003 du Canada.
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DTF521_Manual.fm Page 54 Thursday, October 25, 2007 3:46 PM WARRANTY SERVICE IN THE U.S.A. AND CANADA To obtain Warranty service within the U.S. or Canada contact: Wacom Technical Support Phone: 1.360.896.9833 Fax: 1.360.896.9724 Inquiry form: http://www.wacom.com/productsupport/email.cfm E-mail: support@wacom.com WARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from the date of original purchase.
DTF521_Manual.fm Page 55 Thursday, October 25, 2007 3:46 PM WARRANTY (EUROPE, AFRICA AND MIDDLE EAST) SOFTWARE LICENSE AGREEMENT Important Notice to Customers This product contains copyrighted computer programs (“software”) which are the inalienable intellectual property of Wacom Europe GmbH (“Wacom”). This software is both integrated within the product and also contained on the accompanying data carrier.
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DTF521_Manual.fm Page 57 Thursday, October 25, 2007 3:46 PM Wacom Technology Corporation Wacom Europe GmbH 1311 SE Cardinal Court Europark Fichtenhain A9 Vancouver, WA 98683 47807 Krefeld U.S.A. Germany Telephone Telephone General: +1.360.896.9833 General: +49.(0)2151.3614.0 Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111 Wacom Co., Ltd. Wacom Co., Ltd.
DTF521_Manual.fm Page 58 Thursday, October 25, 2007 3:46 PM DTF-521 interactive pen display Installation Guide & User’s Manual Wacom Co., Ltd.
