Contents Index 1 User’s manual Intuos Pro (PTH-451, PTH-651, PTH-851) Setting up Intuos Pro Using the Pen Tablet controls The Intuos pro multi-touch experience Customizing Intuos pro Application-specific settings Working with multiple tools Going wireless with Intuos pro Troubleshooting Contents Index 1
Contents Contents Index Index 22 Intuos pro User’s Manual Version 1.0, Rev J3113 Copyright © Wacom Co., Ltd., 2013 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
Contents Contents Index Index 33 TABLE OF CONTENTS TABLE OF CONTENTS 3 ABOUT THE MANUAL 5 ABOUT YOUR INTUOS PRO TABLET System requirements Intuos Pro tablet Intuos Pro Pen 6 6 7 9 SETTING UP INTUOS PRO Connecting Intuos Pro to your computer USB cable installation Installing the driver Configuring the tablet orientation The tablet active area Working with multiple monitors Control panel overview 10 10 10 11 12 13 14 14 USING INTUOS PRO Setting up your work area Using the Pen Holding the pen Positi
Contents Contents Index Index 44 APPENDIX 81 Replacing the pen nib 81 Uninstalling Intuos Pro 82 Installing multiple tablets 83 Using integrated applications 83 Importing expert settings 84 Using the optional Airbrush and Art Pen 85 Using the optional mouse 86 Customizing the mouse 87 Testing the mouse 89 Pen and digital ink capabilities in Windows 90 Product information 91 Ordering parts and accessories 91 Warranty Service 92 Warranty Service in the U.S. and Canada 92 Warranty Service Outside of the U.
Contents Contents Index Index 55 ABOUT THE MANUAL This manual provides quick access to information about your Intuos Pro. The information is common to Windows and Mac computers and Windows screen captures are shown, unless otherwise noted. • Go directly to Table of Contents or Index topics by clicking on them. • Use the navigation controls to move through the manual. Go to front page. Contents Index Go to table of contents. Page back, or page forward. Go to index. Go back to previous view.
Contents Contents Index Index 66 ABOUT YOUR INTUOS PRO TABLET This section introduces you to Intuos Pro features and functionality. There are three models of the Intuos Pro. The model number is on the back of your tablet. All models support pen and touch input. Your Intuos can only be used with a compatible Wacom pen, such as the pen that came with your product, or a Wacom accessory tool specified for use with Intuos. See Ordering parts and accessories.
Contents Contents Index Index 77 INTUOS PRO TABLET Status LEDs • An LED will glow dimly when Intuos Pro is connected to an active USB port. • An LED will brighten when you touch the active area, or use the pen, Touch Ring or ExpressKeys. • LEDs also indicate which of the four Touch Ring modes are active. Touch Ring Includes the Toggle Button at the center of the ring. Press to: • Toggle between Touch Ring modes. • Wake tablet from sleep mode when operating wirelessly.
Contents Contents Index Index 88 Wacom wireless module slot Storage compartment for Wacom wireless receiver See going wireless with Intuos Pro. Wireless compartment See Wireless setup. Battery compartment Small-sized tablets are equipped with a single cover used to access the Wacom wireless module and rechargeable battery. Security lock slot for pen tether or security cable. USB port USB cable Disconnect the USB cable when storing Intuos Pro. Do not wrap the cable around the tablet.
Contents Contents Index Index 99 INTUOS PRO PEN All Intuos Pro Pens are cordless and battery free. Pen stand Unscrew the base to access the nib removal tool and assorted replacement nibs. Eraser Grip area Nib removal tool Replacement nibs Side switch (rocker style) Replaceable nib (pen tip) Intuos Pro Pen If you are working in a multi-user environment or just want to personalize your pen, unscrew the tip cone and replace the ring with a different color (included).
Contents Contents Index Index 10 10 SETTING UP INTUOS PRO CONNECTING INTUOS PRO TO YOUR COMPUTER A USB cable for connecting the Intuos pro to your computer is provided. • Connect the USB cable to the Intuos pro as shown. • Connect the other end of the cable to a USB port on your computer. When the connection is complete, the Status LEDs will light (white). • Touch the active area of the Intuos pro with your pen or your finger. The Status LEDs will brighten. USB CABLE INSTALLATION 1.
Contents Contents Index Index 11 11 INSTALLING THE DRIVER On Windows systems, the driver installs automatically when the Intuos pro is connected to your computer. The driver is also on the Installation CD, or as a download from the Support area of the Wacom website. On the Mac, you can install the driver from the CD, or download and install it from the Wacom website. Note: Your Intuos pro will not work without the driver. Make sure to install the driver to use your tablet. To install the driver: 1.
Contents Contents Index Index 12 12 CONFIGURING THE TABLET ORIENTATION When you first installed Intuos pro, you were prompted to choose a default tablet orientation. The orientation you chose was used to determine the tablet default settings. However, you can reconfigure Intuos pro for left- or right-handed users at any time. ExpressKey and Touch Ring settings are automatically reconfigured when you change the handedness setting.
Contents Contents Index Index 13 13 THE TABLET ACTIVE AREA Depending on your tablet model, Intuos pro can accept pen input or both pen and touch input. The tablet active area is the area of your Intuos pro tablet that senses pen input or touch. Touch is ignored whenever the pen tip or eraser is within the tablet proximity range. Lift the pen and your hand away from the tablet active area to enable touch.
Contents Contents Index Index 14 14 WORKING WITH MULTIPLE MONITORS If your computer is equipped with more than one monitor, Intuos pro will map to the monitors based on how they are configured in the display properties control panel. • If more than one monitor is in use and you are in extended monitor mode, the tablet maps to all monitors as if they were one large display. Monitor 1 Monitor 2 Example of tablet mapping to a single monitor.
Contents Contents Index Index 15 15 USING INTUOS PRO This section describes the functionality of the Intuos pro. See also The Intuos pro multi-touch experience Important: Use only a compatible Wacom pen, such as the pen that shipped with your product, or a Wacom accessory tool specified for use with Intuos pro. Other pens may not function properly. SETTING UP YOUR WORK AREA To minimize fatigue, comfortably organize your work area.
Contents Contents Index Index 16 16 HOLDING THE PEN Hold the Grip Pen as you would a normal pen or pencil. Adjust your grip so that the side switch is in a convenient location where you can easily toggle it with your thumb or forefinger. Be careful not to accidentally press the switch while drawing or positioning with the pen. Tilt the pen in any way that feels most comfortable. Position for drawing and navigating Position for erasing Place the pen stand within easy reach of your tablet.
Contents Contents Index Index 17 17 POSITIONING To position the screen cursor, move the pen slightly above the active area without touching the screen surface. Press the pen tip on the screen to make a selection. CLICKING Tap the screen once with the pen tip, or touch it to the screen with enough pressure to register a click. To double click, press the upper side switch (when set to DOUBLE CLICK), or quickly tap the screen twice in the same place with the pen tip.
Contents Contents Index Index 18 18 USING THE SIDE SWITCH The pen side switch has two customizable functions that can be selected by rocking the switch in either direction. You can use the switch whenever the pen tip is within 10 mm (0.4 inch) of the tablet active area. You do not have to touch the pen tip to the tablet in order to use the switch. The default switch positions are: • Upper switch: double-click. This is easier than tapping twice with the pen tip. • Lower switch: right-click.
Contents Contents Index Index 19 19 Pen & touch default settings: TOUCH ON/OFF SETTINGS PRECISION MODE DISPLAY TOGGLE SHIFT modifier key CTRL/CMD modifier key ALT/OPT modifier key PAN/SCROLL Notes: On small tablets, the ExpressKey default settings from top to bottom are: TOUCH ON/OFF, SETTINGS, SHIFT, and CTRL/CMD, ALT/OPT, and PAN/SCROLL. The ExpressKeys can be operated in combination with one another. For example, customize one key for the CTRL function and another for ALT.
Contents Contents Index Index 20 20 USING THE EXPRESSKEY DISPLAY You can view the current setting for any individual ExpressKey at any time. • Press an ExpressKey to activate the ExpressKey display on your primary monitor. The ExpressKey you touch appears highlighted in the display. • If an ExpressKey has been disabled it will be shown as disabled, or there may be no display for that key. • The display will fade out after 2 seconds on the screen.
Contents Contents Index Index 21 21 USING THE TOUCH RING Slide your finger around the ring to zoom in or out, scroll up or down, or to issue the assigned keystroke functions. Zooming in Move your finger clockwise along the ring to zoom in or scroll down in most applications. Tap the upper portion of the Touch Ring for single increment changes based on the assigned function. Zooming out Move your finger counter-clockwise to zoom out or scroll up.
Contents Contents Index Index 22 22 CONTROL PANEL Use the Wacom Tablet control panel to customize your Intuos pro tablet or tools. When you open the control panel, an icon for the Grip Pen or other tablet tool and a TOUCH icon are displayed in the TOOL list. To customize, make changes to the tab controls. Experiment with different settings to find what works best for you. Any changes you make will take effect immediately. Click DEFAULT to return to the factory settings.
Contents Contents Index Index 23 23 Tool Tips are available for most control panel items. Position the screen cursor over an item and let it rest there. The appropriate Tool Tip will pop up in a few moments. Your keyboard tab and arrow keys can also be used to navigate the control panel. See Customizing Intuos pro. Control panel lists and tabs: The control panel TABLET, TOOL, and APPLICATION lists allow you to select the tablet, tool, or application for which you want to change settings.
Contents Contents Index Index 24 24 THE INTUOS PRO MULTI-TOUCH EXPERIENCE Intuos pro is designed to enhance the way you work. Touch enables you to interact with a computer using only your fingertips on the Intuos pro tablet. You can use touch on Intuos pro as you would on any other Mac or Windows device, such as phones, trackpads, and notebooks. First learn the basic actions to navigate and perform typical mouse operations. Then learn how to scroll, zoom, and rotate.
Contents Contents Index Index 25 25 NAVIGATING WITH TOUCH The touch feature of your Intuos pro touch tablet enables you to control a computer using only your fingertips on the tablet surface. See The tablet active area. Touch options can be individually enabled or disabled within the Wacom Tablet control panel. Touch is on when selected in the TOUCH OPTIONS tab (see Setting the touch options). • Use basic actions to navigate and perform typical mouse operations.
Contents Contents Index Index 26 26 SETTING THE TOUCH OPTIONS Select the TOUCH OPTIONS tab. The touch options determine how fast you must move or tap your fingers in order for an action or gesture to be recognized. Adjusts the screen pointer for speed of tracking and navigating. Choose a SLOW speed to move the screen cursor at a slower rate with more finger motion. Choose a FAST speed to move the screen cursor quickly with less motion. Check the box to enable touch input.
Contents Contents Index Index 27 27 CHOOSING CUSTOM TOUCH FUNCTIONS To create custom touch gestures, select the MY GESTURES tab. Touch gestures are available when selected, and are modified based on your selection from the drop-down menus. Position the screen cursor over a touch option to see a static image of that function. If you do not choose a specific option to view, then the control panel will display each option sequentially, from top to bottom.
Contents Contents Index Index 28 28 CUSTOMIZING INTUOS PRO Use the Wacom Tablet control panel to customize Intuos pro for the way you like to work. Advanced users can learn how to further optimize Intuos pro by creating Application-specific settings.
Contents Contents Index Index 29 29 CUSTOMIZING THE PEN You can easily customize the pen. Use the pen to open the Wacom Tablet control panel. The pen will be selected in the TOOL list and the appropriate tabs will be displayed. If not automatically selected, choose the pen from the TOOL list. Select a tab and choose from the available options.
Contents Contents Index Index 30 30 ADJUSTING TIP FEEL AND DOUBLE-CLICK To adjust the tip sensitivity of your pen, select the PEN tab. The TIP FEEL slider customizes the amount of pressure needed to click, draw, or ink. To create broad brush strokes or to click with a light touch, use a SOFT tip setting. For maximum control while drawing thin lines, use a FIRM tip setting. Click to further customize the tip sensitivity.
Contents Contents Index Index 31 31 ADJUSTING ERASER FEEL To adjust the eraser sensitivity of your pen, select the ERASER tab. Select the function to perform when using the eraser. Customizes the amount of pressure needed to erase. Click to further customize the eraser sensitivity. With your screen cursor positioned over an empty area of the control panel, press down on the tablet with the pen eraser. Use the pressure bar to determine how hard you must press on the eraser to reach maximum pressure.
Contents Contents Index Index 32 32 CUSTOMIZING TOOL BUTTONS Select the PEN tab to change the functions assigned to the side switches and tip of your pen. Select the function to perform when pressing the upper or lower side switch. The selected function occurs when you bring the pen tip within 10 mm (0.4 inch) of the tablet surface without touching the tablet and then press the upper or lower side switch. Tip: To make double-clicking easier, set the side switch to DOUBLE CLICK.
Contents Contents Index Index 33 33 CUSTOMIZING THE EXPRESSKEYS To customize the ExpressKeys, select the EXPRESSKEYS tab. Each key can be customized to perform a Display Toggle, modifier, keystroke, or other function. When you open the EXPRESSKEYS tab, the current functions are shown in the corresponding pull-down menus. Choose a function to perform when the key is pressed. ExpressKey functions can be defined for use with specific applications. See using the ExpressKeys for more information.
Contents Contents Index Index 34 34 CUSTOMIZING THE TOUCH RING To customize the Touch Ring, select the TOUCH RING tab. Touch Ring functions can be modified to perform various zooming, scrolling, or custom keystroke actions. Choose a function to perform when using the Touch Ring. The ring can be toggled between four customizable modes. Adjust speed to control the rate at which zooming and scrolling occurs, or the speed at which keystroke events are sent to an application.
Contents Contents Index Index 35 35 TABLET TO SCREEN MAPPING Select the MAPPING tab to define the relationship between tool movement on the tablet surface and cursor movement on the monitor screen. By default the entire active area of the tablet maps to the entire monitor. If more than one monitor is in use the tablet will map to all monitors. See Working with multiple monitors. The ORIENTATION setting is tablet specific, and applies to all tools and applications. See Installing the driver.
Contents Contents Index Index Use ORIENTATION to select right or left orientation for the ExpressKeys. MODE options control how the screen cursor moves. • PEN MODE sets the cursor movement to correspond with the position of your pen on the tablet. Wherever you place your pen on the tablet, the cursor will jump to a corresponding point on the screen. This is known as absolute positing and is the default setting for the pen.
Contents Contents Index Index 37 37 PORTION OF SCREEN AREA To define which portion of the display screen your tablet will map to, in the MAPPING tab choose a SCREEN AREA option. FULL MONITOR PORTION... Maps the entire monitor(s) area. This is the default setting. See also Working with multiple monitors. Maps the entire area of a single monitor that you choose. If more than one monitor is connected to your system, an option will be available for each detected monitor.
Contents Contents Index Index 38 38 PORTION OF TABLET AREA To define the tablet area that will be mapped to the screen area, in the MAPPING tab choose a TABLET AREA option. FULL PORTION... The entire active area of the tablet is mapped. This is the default setting. In the dialog box that appears, choose a method for defining a portion of the tablet: • • • Drag the corners of the rectangle to select the tablet area that will be mapped to your selected screen area.
Contents Contents Index Index 39 39 BUTTON FUNCTIONS Customize Intuos pro for the way you like to work. Simply use the Wacom Tablet control panel to change the button function that is assigned to a tool button, ExpressKey, Touch Ring, or Radial Menu setting. Button function options may vary, depending on your tablet model. Not all options are available for all controls or tablet models. FUNCTION NAME DESCRIPTION CLICKS • CLICK Simulates a primary mouse button click.
Contents Contents Index Index 40 40 FUNCTION NAME DESCRIPTION KEYSTROKE... Enables you to simulate keystrokes. Select this option to display the DEFINE KEYSTROKE dialog box. Enter a keystroke or keystroke combination in the KEYS entry box. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Mac).
Contents Contents Index Index 41 41 FUNCTION NAME DESCRIPTION MODIFIER... Enables you to simulate modifier key(s) (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION, COMMAND, and CONTROL for Mac). Many applications use modifier keys to constrain the size or placement of objects. Choose one or more modifier key options. Choose a CLICKS option to simulate pressing a button of the selected type on a mouse. RADIAL MENU Displays the Radial Menu on your screen.
Contents Contents Index Index 42 42 FUNCTION NAME DESCRIPTION AUTO SCROLL/ZOOM Sets the Touch Ring to zoom in most graphics applications and scroll in most other applications. SCROLL Sets the Touch Ring for scrolling only action. ZOOM Sets the Touch Ring for zooming only action. SHOW DESKTOP Minimizes all open windows to display a clean desktop. SWITCH APPLICATION Brings up the application switching dialog box with focus on the next open application.
Contents Contents Index Index 43 43 FUNCTION NAME DESCRIPTION PRECISION MODE Changes the mapping around the current pen tip position so that you must move the pen farther for the screen cursor to cover a specific distance on the display screen. This feature can be very useful for the precise control of pen or brush strokes. You can adjust the precision setting when assigning this function to a tool button.
Contents Contents Index Index 44 44 FUNCTION NAME DESCRIPTION ERASE Sets a button so that when the button is pressed, the pen tip will act like the eraser in applications that support the ERASE function. See Tablet controls. SETTINGS Activates (on your display screen) an interactive diagram of the current ExpressKey, Touch Ring, pen, and touch settings. The current functions for each control are shown. Click on any section of the diagram to open the appropriate Wacom Tablet control panel tab.
Contents Contents FUNCTION NAME Index Index 45 45 DESCRIPTION TABLET PC • TABLET PC INPUT PANEL (Tablet PCs and Windows systems that support the Tablet PC Input Panel.) Opens the Tablet PC Input Panel when you press a tool button set to this function. • JOURNAL (Windows 7 and Vista, and Tablet PC systems that include Microsoft Journal.) Opens Microsoft Journal. • TABLET PC DEFINED (Tablet PCs and Windows systems that support the Tablet PC Input Panel.
Contents Contents Index Index 46 46 USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop-up menu that provides quick access to editing, navigation, media control functions, and more. • Set a tool button or ExpressKey to the RADIAL MENU function. Press the button to display the Radial Menu centered at the screen cursor position. • You can also use the appropriate touch gesture to open the Radial Menu. Top menu • The hierarchical Radial Menu appears in circular format.
Contents Contents Index Index 47 47 WORKING WITH DISPLAY TOGGLE Display Toggle is available when working on multiple monitor systems. This feature allows you to work with your tablet on all displays or on one display at a time. See Working with multiple monitors. In the Wacom Tablet control panel, the DISPLAY TOGGLE tab is automatically available when the Intuos pro tablet is installed on a multi-monitor system. This tab lets you set which monitor(s) will be included in the toggle sequence.
Contents Contents Index Index 48 48 All monitors are selected in the toggle sequence by default. Uncheck any monitor you want removed from the sequence. • The base mapping is the tablet and display mapping that is defined in the MAPPING tab. • • By default, this includes all monitors unless you have defined a specific monitor as your primary monitor. As you toggle to the next monitor, the active tablet area is mapped to that monitor (in pen mode).
Contents Contents Index Index 49 49 APPLICATION-SPECIFIC SETTINGS You can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The APPLICATION list enables you to add an individual application to the list and then customize your tool settings for that application.
Contents Contents Index Index 50 50 CREATING AN APPLICATION-SPECIFIC SETTING First choose the TABLET and TOOL for which you want to create an application-specific setting. Click on the APPLICATION list [ + ] button. Choose a method to select an application: • In the CURRENTLY OPEN APPLICATIONS box, select an application for which to create custom settings. • BROWSE to select the executable file of any application installed on your computer. The name of your selected application is displayed.
Contents Contents Index Index 51 51 WORKING WITH MULTIPLE TOOLS The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your tablet and Intuos pro tools. The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool are displayed. The TOOL list displays an icon for the tablet FUNCTIONS and different tools that have been used on the tablet. The TOUCH icon is available for touch-sensitive tablets.
Contents Contents Index Index 52 52 ADVANCED OPTIONS Click on the Wacom Tablet control panel OPTIONS... button to access the advanced OPTIONS dialog box. You can change the SIDE SWITCH MODE to best fit the way you like to use the pen when making right-clicks or other click functions. Select: • HOVER CLICK to perform click functions without touching the pen tip to the tablet surface. This is the default setting for all except Tablet PCs. • CLICK & TAP to enable the precise placement of click functions.
Contents Contents Index Index 53 53 MANAGING PREFERENCES Use the Wacom tablet preferences utility to manage your tablet preferences for single or multiple users. Windows 8: From the Windows 8 Start screen, click the WACOM TABLET PREFERENCE FILE UTILITY tile. If you are using Windows 8 Classic Desktop, press the Windows key on your keyboard, or select the Windows icon in the Charms bar, to access the Start screen. Windows 7 and Vista: 1. Click the START icon and select ALL PROGRAMS. 2.
Contents Contents Index Index 54 54 GOING WIRELESS WITH INTUOS PRO Intuos Pro tablets are designed to let you go wireless by adding the Wacom wireless accessory kit. WIRELESS ACCESSORY COMPONENTS The Wacom wireless accessory kit includes the following components: Power button Battery status LED Wacom wireless module Plugs into Intuos Pro tablet. Wacom wireless receiver Plugs into computer. When not in use, can be stored within the Intuos Pro tablet. See Wireless receiver storage.
Contents Contents Index Index 55 55 WIRELESS SETUP Configure Intuos Pro for wireless operation. 1. If you have been using Intuos Pro as a wired tablet, disconnect the USB cable. 2. Turn the tablet over. Remove the wireless compartment cover(s). See (A). Slide cover(s) away from tablet body to remove. Medium- and large-sized tablets are equipped with two covers: one for the Wacom wireless module, and one for the rechargeable battery. Small-sized tablets come with a single cover. A 3.
Contents Contents Index Index 56 56 ESTABLISHING A WIRELESS CONNECTION Connect wirelessly with Intuos Pro. 1. Fully charge the tablet battery. See Charging the battery. When the battery is fully charged as shown by the green LED, disconnect the USB cable and you are ready to work wirelessly. Power button • Push to connect, or wake from sleep mode. • Push to turn off. Battery status LED • Amber when USB cable is connected and battery is charging.
Contents Contents Index Index 57 57 Products using wireless signals may interfere with the equipment on commercial aircraft, and regulations require that all wireless devices be turned off when traveling in an airplane. Turn off the Intuos Pro tablet wireless signal by turning off or removing the wireless module (the tablet status LED(s) will be off) and DO NOT power on the wireless module during takeoff, transit, or landing.
Contents Contents Index Index 58 58 BATTERY AND POWER MANAGEMENT This section contains important information about the rechargeable battery and power management features of your Intuos Pro tablet when used wirelessly. Be sure to review the following sections. Charging the battery Battery and wireless connection status Power saving features CHARGING THE BATTERY Fully charge the tablet battery before using Intuos Pro for the first time in wireless mode.
Contents Contents Index Index 59 59 BATTERY AND WIRELESS CONNECTION STATUS When in wireless mode, Intuos Pro provides you with additional feedback about your tablet. • A tablet status LED shows the following: Flashing On Off • Wireless mode connecting. Wireless mode on. Sleep mode, or wireless mode off. On the Wacom wireless module, the battery status LED shows the following: Amber Green Off USB cable connected and tablet battery charging. USB cable connected and tablet battery fully charged.
Contents Contents Index Index 60 60 POWER SAVING FEATURES When configured for wireless operation, Intuos Pro uses a number of power saving features to conserve the tablet battery charge and improve performance. Power saving mode Sleep mode Tablet enters power saving mode after 2 minutes of no user input. The time parameter can be adjusted in the Wacom Tablet control panel. See Battery and wireless connection status.
Contents Contents Index Index 61 61 BATTERY LIFE INFORMATION When using your Intuos Pro wirelessly, the battery life will vary depending upon usage and your tablet model. For example, you can expect a full day of working charge when using small- and medium-sized tablet models. If you have a large Intuos Pro tablet model, expect a half day of battery charge due to its large size. Wacom recommends purchasing an extra battery. See Ordering parts and accessories.
Contents Contents Index Index 62 62 BATTERY REPLACEMENT If your tablet battery has exceeded its life span and can no longer be charged or no longer holds a charge, it will need to be replaced. Be sure to use only the rechargeable battery designed for your tablet. For information, see Ordering parts and accessories. Important: Only use a Wacom battery specified for your tablet. To replace the rechargeable battery: 1. Turn the tablet over. Remove the wireless compartment cover.
Contents Contents Index Index 63 63 WIRELESS MODULE REMOVAL To remove the wireless module: 1. Turn the tablet over. Remove the wireless compartment cover. Medium- and large-sized tablets are equipped with two covers: one for the Wacom wireless module, and one for the rechargeable battery. Small-sized tablets come with a single cover. Slide cover away from tablet body to remove. 2. Use your thumbnail or other suitable, non-metallic tool to unseat the module.
Contents Contents Index Index 64 64 TESTING THE WIRELESS CONNECTION A tablet status LED should glow whenever the tablet is properly connected and your computer has recognized it as a USB device. If you encounter problems with the wireless connection, perform the following checks. 1. First check the general Troubleshooting procedures. 2. Verify that the wireless module is on. See Battery and wireless connection status. 3. Verify that the wireless module and receiver are properly installed.
Contents Contents Index Index 65 65 TROUBLESHOOTING If you are having trouble, Wacom recommends you do the following: 1. If the tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review the troubleshooting procedures in this chapter. 2. Look in the Troubleshooting tables. Your problem may be described there and you can try the solution offered. 3. Visit http://wacom.
Contents Contents Index Index 66 66 TESTING YOUR TABLET 1. Turn on your computer and wait until the system has fully loaded. 2. Check the USB connection. A tablet status LED should glow whenever the tablet is properly connected and your computer has registered it as a USB device. If not: • Make sure the tablet USB cable is securely connected to an active USB port on your computer. • Check the tablet USB cable for damage.
Contents Contents Index Index 67 67 4. Check the pen. If the tablet driver does not load properly, the pen will not work properly. (You will be able to use the pen tip to move the screen cursor and click, but there will be no other pen functionality.) Install the tablet driver software. • Move your pen across the tablet active area. The screen cursor should move in the corresponding direction on your monitor or display screen. • Press the pen tip against the surface of the tablet.
Contents Contents Index Index 68 68 TESTING THE TABLET CONTROLS AND TOOLS If your Intuos Pro tools or tablet controls do not work as you expect, it is a good idea to first check the assigned functions or reset them to their default conditions. You will also want to do this if you have a touch-sensitive tablet model and encounter problems with touch. A quick way to return a tool to its default condition is to remove it from the control panel TOOL list.
Contents Contents Index Index 69 69 TESTING THE EXPRESSKEYS 1. With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test each ExpressKey. Be sure to select the tablet unit you are testing from the TABLET INFO column. 2. Test the keys by pressing them one at a time. Each time you press a key, its number is shown next to the LEFT BUTTONS category. 3. When you are done, click the CLOSE button to exit the dialog box. TESTING THE TOUCH RING 1.
Contents Contents Index Index 70 70 TESTING A PEN 1. With the DIAGNOSTICS dialog box open, and while observing the POINTING DEVICE INFO column, bring your Intuos Pro tool within 10 mm (0.4 inch) of the tablet active area. A value for PROXIMITY, the DEVICE NAME, DEVICE TYPE, and a DEVICE S/N (serial number) should be displayed. If you have more than one tablet connected to your system, be sure you have selected the TABLET for which you are testing your tools from the TABLET INFO column. 2.
Contents Contents Index Index 71 71 TROUBLESHOOTING TABLES If you encounter problems with your Intuos Pro tools or tablet, see the following tables. Your problem may be described here, and you can try the solution offered. For additional information, visit the Support page of the Wacom web site at http://wacom.com. General problems Pen problems Touch problems Wireless connection problems Windows-specific problems Mac-specific problems GENERAL PROBLEMS The computer does not have an available USB port.
Contents Contents When working in some applications, the ExpressKeys or Touch Ring perform a different function than what is set in the Wacom Tablet control panel. Index Index 72 72 Some applications can override and control the ExpressKey and Touch Ring functions. See Using integrated applications. If using application-specific settings, be sure you have updated the settings for the application you are working with. PEN PROBLEMS The pen does not position the screen cursor, or otherwise work properly.
Contents Contents You have to press hard with the pen when clicking, drawing, or writing. The pen tip does not function. Index Index 73 73 Open the Wacom Tablet control panel and go to the PEN tab. Move the TIP FEEL slider toward SOFT, or select CUSTOMIZE... and decrease the SENSITIVITY and CLICK THRESHOLD settings. Be sure you are using only a compatible Wacom pen, such as the pen that shipped with your product, or a Wacom accessory tool specified for use with Intuos Pro.
Contents Contents When using the pen to operate the Touch Ring, the Touch Ring does not work well. When using Intuos Pro on a multiple monitor system, you cannot use the pen to control the other monitor(s). Index Index 74 74 The Touch Ring is designed to be used with your finger, and does not work with the pen tip. Cycle pen control for Intuos Pro between your displays by pressing an ExpressKey or pen button that is set to DISPLAY TOGGLE. Verify that the SCREEN AREA in the MAPPING tab is set to FULL.
Contents Contents After pressing the power button on the wireless module, a tablet status LED glows steadily for 4 seconds and then turns off. After turning on the wireless module, a status LED indicates good functionality but the screen cursor cannot be moved. A wireless connection has been made, but the tablet does not seem to work correctly. The tablet works when connected with the USB cable, but turns off as soon as the cable is disconnected.
Contents Contents The wireless LED does not illuminate after pressing the power button on the wireless module. Index Index 76 76 Try again. Then: 1. Verify the Wacom wireless receiver is properly connected to an active USB port. If connecting to a USB hub, make sure the hub is connected to an active USB port and that the hub is active. 2. Verify the Wacom wireless module is properly installed in the tablet. Press the power button to connect wirelessly. 3.
Contents Contents Index Index 77 77 WINDOWS-SPECIFIC PROBLEMS You suspect the tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the Wacom Tablet Preference File Utility to work with preferences. Close any open applications. Click the START icon and select ALL PROGRAMS. Then select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY. • It is a good idea to first back up your tablet preferences.
Contents Contents Index Index 78 78 MAC-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created. The tablet was not detected at startup. If using a wireless connection: • Make sure the wireless connection is active. See Battery and wireless connection status. • From the GO menu, select UTILITIES and launch the SYSTEM PROFILER. Select USB from the HARDWARE section of the CONTENTS list.
Contents Contents You suspect the tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. Index Index 79 79 Use the Wacom Tablet Utility to work with your preferences. Close any open applications. Open the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY. • It is a good idea to first back up your tablet preferences. In the Wacom Tablet Utility, select CURRENT USER or ALL USERS. Then click BACKUP...
Contents Contents Index Index 80 80 TECHNICAL SUPPORT OPTIONS If you have a problem with your tablet, first check the tablet installation guide to be sure the unit is installed correctly. Then review the Troubleshooting procedures. If you cannot find the answer in this manual, you may find updated information about your problem in the appropriate Notes file for your platform (located on the Intuos Pro installation CD). You can also visit http://wacom.
Contents Contents Index Index 81 81 APPENDIX This section contains tips on caring for Intuos Pro, instructions on how to uninstall the tablet software, information about digital inking, and more.
Contents Contents Index Index 82 82 3. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops. Replace nib at 1 mm (1/25 inch) or less. Note: Stroke nibs are spring-loaded, providing additional tactile feedback when you are working with the Intuos Pro Pen or optional Airbrush. They are installed in the same manner as a standard pen nib. Warning: Choking hazard. Prevent children from swallowing the pen nib or side switch.
Contents Contents Index Index 83 83 INSTALLING MULTIPLE TABLETS • Any tablet that has been detected on your system will appear as an icon within the Wacom Tablet control panel TABLET list. Select a tablet icon for which to customize tool and application settings. • The control panel will not launch unless a supported tablet is connected to the computer. • Settings can only be viewed or changed for an attached tablet. To add a new tablet, connect it to your computer.
Contents Contents Index Index 84 84 IMPORTING EXPERT SETTINGS The import expert settings feature enables you to import customized Wacom Tablet control panel settings that have been specified in an XML (Extensible Markup Language) file. • Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications.
Contents Contents Index Index 85 85 USING THE OPTIONAL AIRBRUSH AND ART PEN The optional Intuos Pro Airbrush works like the Grip Pen, and includes a fingerwheel for additional control. Hold the Airbrush with your thumb and middle finger. The fingerwheel should be in a convenient location for you to roll it with your index finger. Tilt the Airbrush for a comfortable position that allows you to paint and draw with pressure sensitivity.
Contents Contents Index Index 86 86 USING THE OPTIONAL MOUSE The optional Mouse is cordless, battery free, and works on the Intuos Pro tablet. Fingerwheel Can be rolled, or pressed for an additional button function. • Roll the fingerwheel to scroll in most windows and applications. Move the wheel forward to scroll up, and back to scroll down. • Press down on the wheel to perform a MIDDLE CLICK.
Contents Contents Index Index 87 87 CUSTOMIZING THE MOUSE Use the optional Mouse to open the Wacom Tablet control panel. The MOUSE tool will be selected in the TOOL list. If the mouse is not automatically selected, choose it from TOOL list. Select the MOUSE tab. Select the functions to perform when pressing a button. WHEEL options control the fingerwheel function. SCROLL Default setting. When selecting SCROLL, the tab displays custom scroll options.
Contents Contents Index Index 88 88 MOUSE MODE options on the MAPPING tab determine how the tool will track when the optional mouse is available in the TOOLS list. MOUSE TRACKING options apply only to the optional Mouse for Intuos pro. • When USE TABLET ORIENTATION is selected, moving the mouse toward the top of the tablet moves the screen cursor up. In this mode the entire active area of the tablet is available for mouse tracking.
Contents Contents Index Index 89 89 TESTING THE MOUSE 1. Use the Wacom Tablet control panel to open the DIAGNOSTICS dialog box. See Testing the tablet controls and tools. 2. With the DIAGNOSTICS dialog box open, place the Mouse on the tablet active area and test by clicking each mouse button. A tablet status LED should brighten and the SWITCHES state should change for each button you click. 5 1 2 3 4 3. When the DIAGNOSTICS dialog box is first opened the WHEEL status should be 0.
Contents Contents Index Index 90 90 PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows provides extensive support for pen input. Pen features are supported in all versions of Windows except Windows 7 Starter and Home Basic, and Windows Vista Home Basic. • Note taking. Jot notes and capture quick sketches in Windows Journal. Use the Journal search engine to locate your handwritten content. • Handwriting recognition.
Contents Contents Index Index 91 91 PRODUCT INFORMATION To learn more about Intuos Pro, visit the Wacom web site for your region. You can also discover which software applications are currently tablet enhanced to support the pressure sensitivity and other special functionality of your tablet by searching software applications. USA, Canada, Central and South America https://store.wacom.com/us Europe, Middle East and Africa http://wacom.eu Japan http://tablet.wacom.co.
Contents Contents Index Index 92 92 WARRANTY SERVICE The full product warranty and licensing agreement is provided in the Important Product Information document included on your product CD. WARRANTY SERVICE IN THE U.S. AND CANADA To obtain Warranty service within the U.S. or Canada contact: Wacom Support Center Phone: 1.360.896.9833 Email Inquiry form: http://wacom.us/en/contact-support WARRANTY SERVICE OUTSIDE OF THE U.S.
Contents Contents Index Index 93 93 GLOSSARY Active area. The navigation and drawing area of the tablet where touch or your Intuos Pro tools are detected. See touch sensor. Application-specific settings. Intuos Pro tool and tablet settings that have been customized for individual applications. These can be customized by the user in the Wacom Tablet control panel, or set automatically when applications with pre-set defaults are in use.
Contents Contents Index Index 94 94 Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen.
Contents Contents Index Index 95 95 Swipe. A motion used when Navigating with touch. Touch the tablet surface with three, four, or five fingers and move them in the same direction. Tablet PC Input Panel (TIP). The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically converts your handwriting to text.
Contents Contents Index Index 96 96 INDEX About the manual Accessories and parts ordering Active area, understanding Adding a new tool Airbrush holding replacing the tip using Application-specific settings creating removing Art Pen, using Button functions Care and maintenance Control panel features lists tabs Controls, testing Customizing double-click eraser feel advanced ExpressKeys mouse buttons fingerwheel pen Radial Menu tablet ExpressKeys Touch Ring tablet to screen mapping tip feel advanced tool bu
Contents Contents Index Index Options, advanced 52 Ordering parts and accessories 91 Orientation, configuring for tablet 12 Parts and accessories ordering 91 Pen customizing 29 features 9 holding 16 positioning with 17 pressure sensitivity, working with 17 replacing the tip 81 side switch 18 testing 70 tip, replacing 81 Pen mode 35, 36 Pen problems, troubleshooting 72 Pen stand, using 16 Pens, optional 29 Positioning, with pen 17 Preferences, managing tablet 53 Pressure sensitivity, working with 17 Produc
Contents Contents mouse Radial Menu touch Touch Ring Windows-specific problems, troubleshooting Wireless operation battery charging life management replacement components connection problems establishing a connection optimizing the connection power management power saving setup status battery connection testing the wireless connection wireless module, removal from tablet wireless receiver, storage in tablet Contents Index Index 98 98 86 46 24 21 77 54 58 61 58 62 54 74 56 57 58 60 55 59 59 64 63 63 In
