Owner Manual

For solid or semi-solid spills (such as foods):
Gently lift the substance from the upholstery with a spoon or dull knife, scraping carefully toward
the center of the spill. Treat any wet residue as a liquid spill. If residue remains, see the stain
removal guide below.
For dry spills (such as ashes or dry cosmetics):
Adding any liquid to a normally dry substance, such as ashes, may cause a permanent stain.
Vacuum, beat the area with a ruler or similar implement, vacuum again, then use the adhesive side
of masking tape to remove any residue. If residue remains, see the stain removal guide below.
2. Check the manufacturer's label for any cleaning instructions and/or fabric cleaning code.
The following are the standard fabric cleaning codes used by furniture manufacturers. Use these
codes to determine what types of cleaning methods are appropriate for your fabric:
W
Use water-based cleaning agent
S
Use mild (water-free) cleaning solvent
WS
Use water-based cleaning agent, or use mild (water-free) cleaning solvent
X
Clean ONLY by vacuuming or light brushing
3. Always test water or a cleaning agent by applying to the same upholstery fabric on a hidden area of
the upholstered piece. Allow to dry completely, then check its effect on the fabric.
4. Apply water or a cleaning agent (as recommended in the stain removal guide) in small doses to
avoid spreading the stain or causing a ring. Be patient; apply several times, blotting firmly with a dry
paper towel to soak up the liquid after each application.
5. Never rub a fabric; rubbing could result in damage to the nap, loss of color, or spreading of the
stain.
6. Restore the nap on velvet by brushing gently before it dries.
7. To avoid water spotting, use a fan or cool blow dryer (on a cool setting) to accelerate drying. Dry
from the outer edge of the affected area toward the center.
8. If the stain persists, seek professional cleaning assistance.
STAIN REMOVAL GUIDE
Download: Printable Stain Removal Guide
Always follow the upholstery first aid steps outlined above, and then pretest any of the remedies listed below
in an inconspicuous area before using them.
Use the table below to determine the appropriate cleaning method to use on your home furniture upholstery
stain. Explanations of the letters in the Remedy columns appear below the table.
Stain Cause
Remedy
Stain Cause
Remedy