BSC500Eng_8.27.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 2 Table of Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 C500 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Connecting Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 3 E N G L I S H Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the telephone. 3.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 4 Important Safety Instructions 13. To reduce the risk of electrical shock, do not take this phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 14. Unplug this product from the wall outlet and refer servicing to the manufacturer under the following conditions: A. When the power supply cord or plug is frayed or damaged. B.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 5 E N G L I S H Getting Started 21 C500 Features and Controls 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 6 Getting Started Bottom of Unit 1. 2. 3. 4.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 7 E N G L I S H Getting Started Congratulations on your selection of a quality BellSouth Premium Systems Product. With proper care and adherence to the set-up and user instructions in this manual, this unit will provide you with years of trouble-free service. CONNECTING YOUR TELEPHONE 1. Carefully remove your telephone from its box. If there is any visible damage, do not attempt to operate this equipment. Return it to the place of purchase. 2.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 8 Getting Started DESK MOUNT INSTRUCTIONS Follow these instructions to place the phone on a desk or table top using the supplied bracket. 1. Plug one end of the long flat telephone line cord into the jack marked TEL LINE located on the back of the telephone. Route the cord through the narrow groove and plug the other end into the telephone wall jack. 2. Insert the plug of the AC adapter into the jack marked DC 12V located on the back of the base unit.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 9 E N G L I S H Getting Started WALL MOUNTING INSTRUCTIONS The phone unit may be mounted on a standard wall plate.The mounting bracket will mount on the telephone with the wide end of the bracket towards the bottom of the phone. 1. Plug one end of the flat telephone line cord into the jack marked TEL LINE located on the back of the telephone. 2. Insert the plug of the AC adapter into the jack marked DC 12V located on the back of the base unit. 3.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 10 Getting Started Quick Reference Guide A pullout guide is located on the bottom of your C500. It will allow you to quickly reference operations of your telephone such as BOOST and Memory Storage. SETUP MENU The C500 automatically enters the Setup mode when powered up or if the MODE key is pressed for more than three (3) seconds. To exit the Setup Menu press MODE.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 11 Getting Started VOICE MAIL NUMBER Allows you to store an access number for quick message retrieval. Enter the digits of the access number. Press the DOWN ARROW to save information and move to the next menu selection. EASY MODE (toggle) EASY mode allows the phone operations to be simplified. By enabling easy mode, the PhoneBook and Caller ID memory functions are disabled. Select ON or OFF.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 12 Operating Your Telephone FEATURES Clarity ® Power Technology With the Clarity Power feature the high frequency sounds are amplified more than the low frequency sounds so that words are not just louder, but clearer and easier to understand. Clarity Power ON/OFF Switch With the Clarity Power feature ON, the high frequency sounds are amplified more than the low frequency sounds (Clarity Power). The Clarity Power is introduced automatically with volume increase.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 13 Operating Your Telephone regardless of the previous state of the button. When the switch is in OFF position, the Boost function is by default OFF every time a call starts, the button will not illuminate, and the Boost function will reset to OFF every time the phone hangs up. During a call, the BOOST function can be toggled ON or OFF using the BOOST button, regardless of the state of the BOOST switch.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 14 Operating Your Telephone Visual Ringer With the DC power source attached, the backlit keypad will flash to alert of an incoming call. This feature can be enabled/disabled in the Setup Menu (see page 10). Large Multi Function LCD An adjustable LCD shows the number you are dialing, displays numbers stored into the PhoneBook and, with Caller ID service displays information about the caller before you answer. Backlit Keypad The keypad is backlit.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 15 Operating Your Telephone necessary to interact with the automated call distribution systems that are used in many businesses, such as banks. All numbers entered after that point will be transmitted as tone signals. The phone will reset to pulse transmissions upon hangup. Flash Flash is a feature that enables you to answer a call if you have call waiting. Please contact your local telephone company for information on subscribing to this feature.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 16 Operating Your Telephone Hearing Aid Compatibility The handset has a special coil inside of it to couple the sound to hearing aids equipped with T-Switches/T-Coils. Failsafe Power Operation In the event of a power failure, you can still make and receive calls, but the LCD display, CID/PhoneBook operations, Nightlite, and Extra Loud Ringer will not function. The phone will ring, but not as loud.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 17 Operating Your Telephone Delete/Erase: (DEL BUTTON) Pressing DEL in either the CID or PhoneBook modes will remove the entry displayed. While programming a new number into the telephone, the DEL button will function like a backspacing erase key. Pressing and holding the DEL button while in CID or PhoneBook mode will delete all the entries in the list. You will be prompted to confirm this action before the list is deleted.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 18 Operating Your Telephone Viewing Caller Information During Incoming Calls Once the phone is answered, the display will resort to a call timer. The NEW call icon will light indicating there is at least one (1) new call to review. In addition, the number of total calls will be displayed and the MODE button will flash indicating a new call. Caller ID Screen Icons The REPEAT call icon will light if the C500 receives more than one call from the same number.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 19 Operating Your Telephone 2. Lift handset while the entry is displayed, then press ENTER twice. The HANDSET icon will appear on the LCD to indicate phone is off hook. Using the Option Function This feature allows you to add a long distance access code and/or area code to numbers or delete an area code from a number stored in the Caller ID Memory, thus allowing you to dial directly from the Caller ID Memory.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 20 Operating Your Telephone DELETING ENTRIES To delete the entry viewed: 1. Press the DEL button. The screen will display DELETE?. 2. Press DEL again to confirm action. To delete all entries: 1. Press and hold the DEL button for four (4) seconds. 2. DELETE ALL will appear on the screen. 3. Press DEL again to confirm action. The message NO CALLS will be displayed after deleting all items in the call list.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 21 Operating Your Telephone While you are having a conversation, the telephone will display the name and number of the second caller. The PhoneBook can be reviewed during a call to locate a number. Press the FLASH button to answer the second caller. The first caller’s name and number will appear. Speed Viewing PhoneBook Directory To review entries that begin with a specific letter, you can use the letter function of the keypad.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 22 Operating Your Telephone Pause A four (4) second pause may be inserted into the dialing sequence during memory storage. At the desired point in the programming sequence press the redial button once for each pause desired. 1. While in the PhoneBook mode press the PROG button. SAVE NEW NUMBER will display on the screen. 2. TO ENTER NUMBER Use the numbers 0-9 on the key pad to enter the number you wish to store. Use DEL button as backspacing key to correct errors.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 23 Operating Your Telephone STORED”. The number will be stored both in the PhoneBook memory, as well as into the chosen memory button. To dial from the Emergency Memory button follow one of the two sequences: 1. Press desired memory button, the number will be displayed on the screen. Lift handset to dial. 2. Lift handset, press the desired memory button. The number will dial. Calling from the PhoneBook 1. Select the number you wish to dial from the PhoneBook.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 24 Operating Your Telephone Hands Free Dialing The telephone can be dialed without lifting the handset or pressing the HEADSET button (if a headset is plugged in). This feature allows you to dial the phone number and correct mistakes with the DEL button rather than hanging up and redialing. 1. Dial the desired number. Lift the handset or press the headset button to transmit the call. 2.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 25 Trouble Shooting No Dial Tone/Phone Will Not Operate • Check all phone cords and connections. Make sure they are plugged in securely. • Switch out handset or telephone line cords. • Disconnect any other equipment that may be attached to the phone. Unable To Dial Out • Make sure TONE/PULSE switch is set correctly. • Phone may be at the end of a long line of phones (loop). Phone may not be getting enough power from the phone line.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 26 Trouble Shooting Static On Line • Your phone may be located near a touch lamp, microwave, refrigerator or other household appliances. Try relocating your phone to another area. • A cordless phone on your line may cause static. Try disconnecting the cordless phone. This may eliminate the problem. • Extra devices attached to the telphone, such as cord detanglers, CID units and answering machines may cause static.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 27 Regulatory Compliance Part 68 of FCC Rules Information a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ ## TXXXX. If requested, this number must be provided to the telephone company.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 28 Regulatory Compliance If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. g) This telephone equipment is not intended to be repaired and it contains no repairable parts. Opening the equipment or any attempt to perform repairs will void the warranty. For service or repairs, contact the numbers provided in the Warranty and Service Section.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 29 Regulatory Compliance However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one of the following measures: 1. Where it can be done safely, reorient the receiving television or radio antenna. 2.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 30 Regulatory Compliance Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interference.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 31 Warranty & Service The following warranty and service information applies only to products purchased and used in the U.S. and Canada. For warranty information in other countries, please contact your local retailer or distributor. Limited Warranty Walker, a division of Plantronics, Inc.
BSC500Eng_8.27.qxd 8/27/03 9:54 PM Page 32 Warranty & Service Other Legal Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state. How to Obtain Warranty Service Please contact the following for service on your C500 telephone: For Warranty Service or Customer Inquires within the one (1) year warranty period: 1-800-733-2355 For Service or Customer Inquires after the warranty period: 1-800-552-3368 Please retain your sales receipt.