Use and Care Manual

11
TROUBLESHOOTING
Problems Reasons Solutions
Loud noise occurs The bowl is not secured on Reassemble or try to lock
when operating the motor/heater housing, oss head tightly
or the oss head is not
secured to the motor base
Cotton candy blowing The machine is placed Place the machine on
unevenly in the bowl on an uneven surface on a at surface
CLEANING AND MAINTENANCE
1. Make sure that the power is off and the appliance
is not connected to a power source.
2. Wait for minimum 30 minutes’ cooling time.
3. Remove the splashguard and bowl, and disassemble
to wash separately.
NOTE: To remove splashguard from the bowl, carefully
grasp the splashguard from the highest point and lift
upwards to release the locking latches.
4. Remove the oss head, wash with warm water.
5. Do not wash the motor base with water; use a HOT,
damp cloth when cleaning the unit.
NOTE: Any other servicing should be performed by an
authorized service representative.