The world’s best-selling electric floor heating brand ™ StickyMat TM Matting System Installation Manual IMPORTANT Read this manual before attempting to install your Warmup heating system. Incorrect installation could damage the heating system and will invalidate the warranty. Technical helpline: US:1-888-927-6333 Canada:1-888-592-7687 v1.
Before you Begin Thank you for purchasing the Warmup® StickyMat. This manual contains IMPORTANT information regarding the safe use and installation of your heating mats. Please read through the entire manual carefully before you install or use the product.
Do’s DO carefully read this installation manual before commencing installation. DO maintain a gap of min. 2”, max. 4” between the heating cable runs at all times. DO make sure all electrical work is done by qualified persons in accordance with local building and electrical codes, the National Electrical Code (NEC), especially article 424, Part V of the NEC, ANSI/NFPA 70, for the US and Canadian Electrical Code, Part 1, for Canada.
... and Don‘ts DON’T allow the heating cables on the mat to cross over or touch each other at any point as this can cause the cable to overheat. DON’T cut or shorten the heating cable at any time. DON’T secure the cable with the use of staples or other metal fixings. DON’T store tiles, sharp or heavy objects on any of the wiring while tiling or bang a trowel on the installation area to remove excess mortar from the trowel. DON’T install the heating mat below 5°F (-15°C) ambient temperature.
Heating Mat Selection The StickyMat system is designed for installation under tile and stone. For use under other surfaces, please call Warmup at 1-888-927-6333. Note: The UL Listing for this product covers use in wet locations for CANADA only. Wet location installation in United States shall be in accordance with the National Electric Code, NFPA 70 and any other applicable jurisdictional code and final acceptance is to be made by the Authority Having Jurisdiction (AHJ).
Subfloor Preparation Ensure that the subfloor is smooth, dry and free from dust. Visually check that there are no objects on the floor that might damage the heating mat. The basic rule is that if the floor is ready for tile, it is ready for Warmup. Consider floor prep with a qualified flooring installer. StickyMats can be installed on plywood, cement boards and cement slabs. Always let leveling compounds cure before installing your StickyMat system.
Controlling Your System Warmup only recommends listed or c-UL Certified programmable thermostats designed for use with underfloor heating to control the Warmup mat. When using multiple heating mats you can connect them in parallel to the same thermostat. Check with your installer or call Warmup for circuit sizes and maximum loads. The thermostats come with a 9’ sensor cable to detect the temperature under the floor finish.
Wiring Diagram 120V Wiring Diagram 120V Dedicated 120V Circuit CSA/CEC or NEC (green/yellow) Undertile Heating Cable(s) or Mat(s) Live (black) (red) Neutral (white) Max 15 amps (red) (yellow) NOTE: All electrical work must be performed by a qualified electrician in accordance with local building & electrical codes and The Canadian Electrical Code, part 1 in Canada or the National Electrical Code in the USA, especially Article 424, Part V of the NEC ANSIINFPA 70.
Electrical Provisions For each Warmup heating mat you install, you will have 1 unheated lead running from the floor to the thermostat’s electric connection. The joint connecting the unheated lead to the heating mat must be at least 2 inches from the wall and placed in a position to be covered by a thinset / adhesive under the final floor covering. THIS JOINT SECTION MUST NEVER BE PLACED IN THE DRYWALL.
Testing the System Each and every Warmup heating mat is subjected to careful testing before it is shipped from the factory. However, damage does sometimes occur in storage or transit, and sometimes during installation. We strongly recommend you: • Test mat upon receipt (in box) • Test mat after layout (take pictures) • Test mat after thin set or leveler and tile installation • Test mat after grouting Complete a simple visual inspection of the heaters to make sure there is no visible damage.
Heating Mat Installation Using a permanent marker, mark out areas on the subfloor where units and fixtures will be fitted. Do NOT install the mat in any of these areas. Mark the position of any turns or cuts that you will need to make on the floor. Mark the positions and planned route of the power lead cables as well as the floor sensor. It is best to avoid placing the floor sensor in areas of heat fluctuations.
Installing the Floor Sensor The floor sensor is used for temperature regulation of the floor surface. Place the floor sensor below the fiberglass mesh between the two runs of heating element a minimum of 12” into the heated area. Secure to the floor sensor using tape. Note: The sensor wire MUST NOT touch or cross over the heating wires. To ensure the joint splice does not raise the floor, you may have to chisel the floor.
Points to Remember Ensure that there are no air gaps during application of the cement mortar / cement based adhesive/tile adhesive/thinset or self leveling compound. Ensure the entire heating cable, factory splices and thermostat floor sensor are embedded in the cement mortar. The choice and application of building materials should be in accordance with building materials manufacturer’s instructions.
Troubleshooting CAUTION: TURN OFF THE POWER SUPPLY BEFORE TROUBLESHOOTING If the system fails to heat, check that the GFCI (Ground Fault Circuit Interrupter) has not been tripped. If the GFCI has tripped on the thermostat, this will be indicated with red “test” light on the thermostat. If the thermostat does not have a GFCI, check that the GFI on the breaker panel has not tripped. Check for continuity and resistance level with an ohmmeter and compare the reading with the resistance recorded on the UL label.
Control Card Record the resistance readings in the table below. For warranty purposes, the resistance table must remain with the end user. Heater model number Resistance (ohms) Before During After Installation Address : Date of Installation: Electricians Details Name: Signature: Note: Ensure that this card is completed and signed by the authorized electrician and safely stored along with any floor plans.
Warranty WARMUP 30-YEAR WARRANTY Models: StickyMat heating systems sold by Warmup, Inc. THE WARMUP 30-YEAR WARRANTY DOES NOT EXTEND TO THERMOSTATS, WHICH ARE COVERED BY A ONE-YEAR GUARANTEE FROM THE DATE OF ORIGINAL PURCHASE. GOVERNING LAW: unless otherwise governed by applicable state law, this warranty shall be interpreted and enforced in accordance with the laws of the State of Connecticut. This 30-Year Warranty applies: 1. Only to the original homeowner(s) from the date of purchase 2.
Warmup Offices - North America US Office: Warmup Inc 52 Federal Road, Unit 1F Danbury, CT, 06810 W: warmup.com E: us@warmup.com T: (888) 927-6333 F: (888) 927-4721 Canadian Office: Warmup Inc 374 Wellington St W Toronto, ON, M5V 1E3 W: warmup.ca E: ca@warmup.com T: (888) 592-7687 F: (905) 366-7324 Complete and submit the warranty form online at warmup.com (US) or warmup.ca (CAN) v1.
