77000RRR.OP21.1L.r2

CX-1 FAQs

• Robot is driving away during charging.

• Contact Water Tech Customer Service regarding a “Control Box” issue.

• Robot is not moving and “1-Day”, “Weekly”, “ON/OFF”, and Battery LEDs are all ON:

1. Turn the robot OFF and ON again using the Power (ON/OFF) Button.

2. Refer to page 10 for more information.

3. If problem persists, contact Water Tech Customer Service regarding a “Control Box” issue.

• Robot appears to be driving in circles or driving back and forth over the same area.

1. Robot may need calibration.

• See page 18 for calibration instructions.

2. If the problem persists, contact Water Tech Customer Service regarding a “Control Box” or “ Pump

Motor” issue.

• Robot is stuck upside-down in pool.

1. Flip the robot over – it should start back up immediately.

2. Batteries may be fully discharged and the robot will not turn back ON.

3. If the problem persists, clean out the lter bag and rinse the inside of the robot.

4. Otherwise contact Water Tech Customer Service regarding a “Control Box” issue.

• Robot is not covering the entire pool.

1. Try using di󰀨erent launch points: the robot has a tendency to spend more time in the deep end of

most pools. We recommend launching the robot in the shallow end.

• Filter Bag is not staying secure to bottom cover during use.

• Clean out the lter bag and bottom cover thoroughly.

• If the problem persists, contact Water Tech Customer Service regarding a “Replacement Bottom Cover”.

• Robot is driving around with the pump turned OFF.

• It is perfectly normal if this happens just after the robot falls o󰀨 a wall.

• If this issue occurs more frequently, the robot may need calibration, See page 18 for instructions

• If the problem persists, contact Water Tech Customer Service regarding a “Control Box” or “Pump

Motor” issue.

• Can I leave the robot in the pool?

• Yes, the robot can stay in the pool for up to 7 days, even with the battery fully depleted. Do NOT enter

the pool while the pool cleaner is in the pool.

• Can I leave the robot on the charger?

• Yes, the robot can stay plugged into the charger for up to 7 days. However, the robot MUST be

CX-1 Troubleshooting